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Missing drivers after Windows 10 to 7 downgrade


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#1 cyoung311

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Posted 11 July 2016 - 03:06 PM

I bought a refurbished HP 6200 SFF computer in order to revive my old Nikon LS8000-ED film scanner that requires FireWire.  I also bought a FireWire card and installed it in the computer.  After spending many days trying to get the FireWire working with several iterations of drivers and Windows 10 adjustments, I bought Windows 7 Ultimate 64-bit. 

 

I have now loaded Windows 7 several times, with varying sources of .iso file, and I have no network or FireWire capability. In fact, device manager shows listed under "Other Devices": a) Ethernet Controller; B) PCI Serial Port; c) PCI Simple Communications Controller; d) SM Bus Controller.  Each of these devices also shows a yellow triangle symbol with the exclamation mark in it and no driver for it.

 

So what should I try next?  I've been ALL over the internet looking for clues but most sites want to sell me something I do not need.

 

Thanks in advance...



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#2 JohnC_21

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Posted 11 July 2016 - 03:18 PM

Right click each device with a Yellow exclamation mark. Select Properties. Under the Details tab select Hardware IDs in the dropdown box. Copy and post the first line for each device into your next post. HP's support site has a number of Ethernet drivers and posting the Hardware IDs will help.



#3 cyoung311

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Posted 11 July 2016 - 03:38 PM

OK, for the Ethernet Controller, the Hardware ID value screen shows:

 

PCI\VEN_8086&DEV_1502&SUBSYS_1497103&REV_04

PCI\VEN_8086&DEV_1502&SUBSYS_1497103C

PCI\VEN_8086&DEV_1502&CC_020000

PCI\VEN_8086&DEV_1502&CC_0200

 

I'll post the next 3 separately



#4 cyoung311

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Posted 11 July 2016 - 03:43 PM

PCI Serial Port:

 

PCI\VEN_8086&DEV_1C3D&SUBSYS_1497103&REV_04

PCI\VEN_8086&DEV_1C3D&SUBSYS_1497103C

PCI\VEN_8086&DEV_1C3D&CC_070002

PCI\VEN_8086&DEV_1C3D&CC_0700



#5 cyoung311

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Posted 11 July 2016 - 03:47 PM

Oh, just the first line, ooops, here are the other two:

 

PCI Simple Communications Controller: PCI\VEN_8086&DEV_1C3A&SUBSYS_1497103C&REV_04

 

SM Bus Controller: PCI\VEN_8086&DEV_1C22&SUBSYS_1497103C&REV_04

 

Thanks again...in advance.



#6 JohnC_21

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Posted 11 July 2016 - 03:48 PM

Here is the Ethernet Driver. Download and install for 64bit. I will wait to confirm if this works before listing the others.



#7 cyoung311

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Posted 11 July 2016 - 04:01 PM

Wow, it looks like that did the Ethernet trick.  Setting up home group password now. Thank you!



#8 JohnC_21

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Posted 11 July 2016 - 04:19 PM

For the other items download the following and install in order.

 

The SetupChipset.exe file here

 

The intel Driver Update Utility here

 

The firewire driver should be included with Windows 7. Edit: did your firewire card come with a driver?

 

Edit: See this page on manually installing your firewire driver on Windows 7.


Edited by JohnC_21, 11 July 2016 - 04:28 PM.


#9 cyoung311

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Posted 11 July 2016 - 10:11 PM

Thank you sir!  Now all I have missing are the PCI devices. The Nikon scanner now shows as a device, not a working device, but a device nonetheless....AND I have networking so I can get online and not play shuttle-thumb-drive.

 

Thanks again for your response.

 

Have since run the Windows Update service, only 254 updates done!  Now it all is working...except for the FireWire stuff. May have to revert even farther back to Windows XP!

 

Thanks again.


Edited by cyoung311, 12 July 2016 - 01:32 AM.


#10 JohnC_21

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Posted 12 July 2016 - 07:15 AM

Your Welcome, I am not sure why firewire is a problem on the computer. Did you see my link on enabling firewire in Windows 7?

 

https://www.studio1productions.com/Articles/Firewire-1.htm

 

Edit: By PCI devices, are you talking about the ones in your Post 5? If the computer came pre-installed with 8 or 10 then finding XP drivers will be problematic.

 

Here is the HP support site for your computer. If the two intel installs could not find anything then install the chipset driver from the support site. 

 

Edit Edit: you may want to check this BC thread on getting firewire to work with Windows 10. 


Edited by JohnC_21, 12 July 2016 - 07:35 AM.


#11 cyoung311

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Posted 12 July 2016 - 10:58 AM

Thanks again for your assistance.  I still am not able to get the LS 8000-ED scanner to work with Windows 7. I have tried the OHCI legacy driver, the Unibrain driver, the Windows 7 OHCI driver and the Texas Instruments driver; none of them seem to work.  I still have Windows XP CDs and Activation keys so I may even try that route.

 

At this point, all drivers that were missing or inop are now functional under Windows 7, just the Siig IEEE 1394 issue.



#12 JohnC_21

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Posted 12 July 2016 - 11:29 AM

Is this your card? Make sure you have version 8. Have you tried different firewire cables? Other than that I am out of ideas, sorry.

 

From things I have read firewire support really went downhill in Windows 7. 


Edited by JohnC_21, 12 July 2016 - 11:40 AM.


#13 cyoung311

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Posted 12 July 2016 - 12:05 PM

Mine is the Siig DP FireWire 800 3-Port PCIe card.  Part number NN-E38012-S3.

 

Maybe I should just write my own driver, I used to do that back in the PDP-11 and VAX-11 day.  :)



#14 JohnC_21

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Posted 12 July 2016 - 12:13 PM

You probably tried it but a Windows 7 driver is shown for your model on the Siig page

 

http://www.siig.com/download/search/?keyword=NN-E38012-S3



#15 cyoung311

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Posted 12 July 2016 - 12:47 PM

I'm trying that driver load now but it says a newer version is already loaded so it cannot proceed...now I'm looking for how to remove the OTHER driver.






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