Which do I fix first? Possible hack or likely Malware?

Operating System: Windows 7 SP1

I have two issues, and I want to know which one I should try to solve first.

1.   I am concerned that I may have been hacked. ( *.exe files -that seemingly are not in the right file location- connected to a local port).

 

2.   I believe I have malware on my PC. (Windows update not working properly, Microsoft Safety Scanner not recognized as a valid application, etc...)

 

Which of these two issues should I ask for help to solve first? Thanks for your time.

Welcome aboard

 

Download Security Check from here or here and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

• Make sure the following options are checked:
  
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center/Action Center
  • Windows Update
  • Windows Defender
  • Other Services
• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

Please download MiniToolBox and run it.

Checkmark following boxes:

• Report IE Proxy Settings
• Report FF Proxy Settings
• List content of Hosts
• List IP configuration
• List Winsock Entries
• List last 10 Event Viewer log
• List Installed Programs
• List Devices (do NOT change any settings here)
• List Users, Partitions and Memory size
• List Restore Points

Click Go and post the result.

Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

• Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  
• At the end, be sure a checkmark is placed next to the following:
  
  
  • Launch Malwarebytes Anti-Malware
  • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
  
  
• Click Finish.
• On the Dashboard, click the 'Update Now >>' link
• After the update completes, click the 'Scan Now >>' button.
  
• Or, on the Dashboard, click the Scan Now >> button.
• If an update is available, click the Update Now button.
  
• A Threat Scan will begin.
• When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
• In most cases, a restart will be required.
• Wait for the prompt to restart the computer to appear, then click on Yes.

If you already have MBAM 2.0 installed:

• On the Dashboard, click the 'Update Now >>' link
• After the update completes, click the 'Scan Now >>' button.
  
• Or, on the Dashboard, click the Scan Now >> button.
• If an update is available, click the Update Now button.
  
• A Threat Scan will begin.
• When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
• In most cases, a restart will be required.
• Wait for the prompt to restart the computer to appear, then click on Yes.

How to get logs:
(Export log to save as txt)

• After the restart once you are back at your desktop, open MBAM once more.
• Click on the History tab > Application Logs.
• Double click on the Scan Log which shows the Date and time of the scan just performed.
• Click 'Export'.
• Click 'Text file (*.txt)'
• In the Save File dialog box which appears, click on Desktop.
• In the File name: box type a name for your scan log.
• A message box named 'File Saved' should appear stating "Your file has been successfully exported".
• Click Ok
• Attach that saved log to your next reply.

(Copy to clipboard for pasting into forum replies or tickets)

• After the restart once you are back at your desktop, open MBAM once more.
• Click on the History tab > Application Logs.
• Double click on the Scan Log which shows the Date and time of the scan just performed.
• Click 'Copy to Clipboard'
• Paste the contents of the clipboard into your reply.

Download Malwarebytes Anti-Rootkit (MBAR) to your desktop.

• Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
• Double click on downloaded file. OK self extracting prompt.
• MBAR will start. Click "Next" to continue.
• Click in the following screen "Update" to obtain the latest malware definitions.
• Once the update is complete select "Next" and click "Scan".
• When the scan is finished and no malware has been found select "Exit".
• If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
• Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  
• "mbar-log-{date} (xx-xx-xx).txt"
• "system-log.txt"

NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

• Double-click on the Rkill desktop icon to run the tool.
• If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
• A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
• If not, delete the file, then download and use the one provided in Link 2.
• Do not reboot until instructed.
• If the tool does not run from any of the links provided, please let me know.

If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.

Broni, thanks for the welcome. I like the emote. J

I hope it was okay that I (tried) to used your targets at the beginning of each log I pasted.

 

Security Check log

 

 Results of screen317's Security Check version 1.014 --- 12/23/15 

 Windows 7 Service Pack 1 x64 (UAC is enabled) 

 Internet Explorer 11 

``````````````Antivirus/Firewall Check:``````````````

 Windows Firewall Enabled! 

AVG AntiVirus Free Edition  

 Antivirus up to date!  

`````````Anti-malware/Other Utilities Check:`````````

 MVPS Hosts File 

 Spybot - Search & Destroy

 Adobe Flash Player 22.0.0.192 

 Adobe Reader XI 

 Mozilla Firefox (41.0)

 Google Chrome (51.0.2704.103)

 Google Chrome (51.0.2704.106)

 Google Chrome (SetupMetrics.pma..)

````````Process Check: objlist.exe by Laurent```````` 

 Spybot Teatimer.exe is disabled!

`````````````````System Health check`````````````````

 Total Fragmentation on Drive C: 6%

````````````````````End of Log``````````````````````

 

 

Farbar Service Scanner Version: 27-01-2016

Ran by Me (administrator) on 12-07-2016 at 13:57:47

Running from "C:\Users\Me\Desktop"

Microsoft Windows 7 Professional  Service Pack 1 (X64)

Boot Mode: Normal

****************************************************************

 

Internet Services:

============

 

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Yahoo.com is accessible.

 

 

Windows Firewall:

=============

 

Firewall Disabled Policy:

==================

 

 

System Restore:

============

 

System Restore Policy:

========================

 

 

Action Center:

============

 

 

Windows Update:

============

 

Windows Autoupdate Disabled Policy:

============================

 

 

Windows Defender:

==============

WinDefend Service is not running. Checking service configuration:

The start type of WinDefend service is set to Demand. The default start type is Auto.

The ImagePath of WinDefend service is OK.

The ServiceDll of WinDefend service is OK.

 

 

Windows Defender Disabled Policy:

==========================

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]

"DisableAntiSpyware"=DWORD:1

 

 

Other Services:

==============

 

 

File Check:

========

C:\Windows\System32\nsisvc.dll => File is digitally signed

C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed

C:\Windows\System32\dhcpcore.dll => File is digitally signed

C:\Windows\System32\drivers\afd.sys => File is digitally signed

C:\Windows\System32\drivers\tdx.sys => File is digitally signed

C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed

C:\Windows\System32\dnsrslvr.dll => File is digitally signed

C:\Windows\System32\dnsapi.dll => File is digitally signed

C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed

C:\Windows\System32\mpssvc.dll => File is digitally signed

C:\Windows\System32\bfe.dll => File is digitally signed

C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed

C:\Windows\System32\SDRSVC.dll => File is digitally signed

C:\Windows\System32\vssvc.exe => File is digitally signed

C:\Windows\System32\wscsvc.dll => File is digitally signed

C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed

C:\Windows\System32\wuaueng.dll => File is digitally signed

C:\Windows\System32\qmgr.dll => File is digitally signed

C:\Windows\System32\es.dll => File is digitally signed

C:\Windows\System32\cryptsvc.dll => File is digitally signed

C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed

C:\Windows\System32\ipnathlp.dll => File is digitally signed

C:\Windows\System32\iphlpsvc.dll => File is digitally signed

C:\Windows\System32\svchost.exe => File is digitally signed

C:\Windows\System32\rpcss.dll => File is digitally signed

 

 

**** End of log ****

 

 

MiniToolBox by Farbar  Version: 17-06-2016

Ran by Me (administrator) on 12-07-2016 at 14:04:32

Running from "C:\Users\Me\Desktop\BC other dls"

Microsoft Windows 7 Professional  Service Pack 1 (X64)

Model: W150ER Manufacturer: CLEVO CO.

Boot Mode: Normal

***************************************************************************

 

========================= IE Proxy Settings: ==============================

 

Proxy is not enabled.

No Proxy Server is set.

 

========================= FF Proxy Settings: ==============================

 

========================= Hosts content: =================================

127.0.0.1         www.007guard.com

127.0.0.1         007guard.com

127.0.0.1         008i.com

127.0.0.1         www.008k.com

127.0.0.1         008k.com

127.0.0.1         www.00hq.com

127.0.0.1         00hq.com

127.0.0.1         010402.com

127.0.0.1         www.032439.com

127.0.0.1         032439.com

127.0.0.1         www.0scan.com

127.0.0.1         0scan.com

127.0.0.1         www.1000gratisproben.com

127.0.0.1         1000gratisproben.com

127.0.0.1         1001namen.com

127.0.0.1         www.1001namen.com

127.0.0.1         100888290cs.com

127.0.0.1         www.100888290cs.com

127.0.0.1         www.100sexlinks.com

127.0.0.1         100sexlinks.com

127.0.0.1         www.10sek.com

127.0.0.1         10sek.com

127.0.0.1         www.1-2005-search.com

127.0.0.1         1-2005-search.com

127.0.0.1         www.123fporn.info

127.0.0.1         123fporn.info

127.0.0.1         123haustiereundmehr.com

127.0.0.1         www.123haustiereundmehr.com

127.0.0.1         123moviedownload.com

127.0.0.1         www.123moviedownload.com

 

There are 15543 entries.

 

========================= IP Configuration: ================================

 

Intel® Centrino® Ultimate-N 6300 AGN = Wireless Network Connection (Connected)

VirtualBox Host-Only Ethernet Adapter = VirtualBox Host-Only Network (Connected)

Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)

Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)

 

 

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

 

reset

set global icmpredirects=enabled

add address name="VirtualBox Host-Only Network" address=192.168.56.1 mask=255.255.255.0

 

 

popd

# End of IPv4 configuration

 

 

 

Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : Me-PC

   Primary Dns Suffix  . . . . . . . :

   Node Type . . . . . . . . . . . . : Broadcast

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

 

Wireless LAN adapter Wireless Network Connection 2:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter

   Physical Address. . . . . . . . . : 24-77-03-97-31-B1

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Ethernet adapter Local Area Connection:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller

   Physical Address. . . . . . . . . : 00-90-F5-D2-76-08

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Wireless LAN adapter Wireless Network Connection:

 

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Intel® Centrino® Ultimate-N 6300 AGN

   Physical Address. . . . . . . . . : 24-77-03-97-31-B0

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::d9a1:6301:b488:f075%12(Preferred)

   IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : Tuesday, July 12, 2016 11:51:31 AM

   Lease Expires . . . . . . . . . . : Wednesday, July 13, 2016 11:51:33 AM

   Default Gateway . . . . . . . . . : 192.168.1.1

   DHCP Server . . . . . . . . . . . : 192.168.1.1

   DHCPv6 IAID . . . . . . . . . . . : 254048003

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-A1-FA-6D-24-77-03-97-31-B0

   DNS Servers . . . . . . . . . . . : 192.168.1.1

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Ethernet adapter VirtualBox Host-Only Network:

 

   Connection-specific DNS Suffix  . :

 

 

Malwarebytes Anti-Malware

www.malwarebytes.org

 

Scan Date: 7/12/2016

Scan Time: 2:35 PM

Logfile: MBAM log.txt

Administrator: Yes

 

Version: 2.2.1.1043

Malware Database: v2016.07.12.10

Rootkit Database: v2016.05.27.01

License: Free

Malware Protection: Disabled

Malicious Website Protection: Disabled

Self-protection: Disabled

 

OS: Windows 7 Service Pack 1

CPU: x64

File System: NTFS

User: Me

 

Scan Type: Threat Scan

Result: Completed

Objects Scanned: 367733

Time Elapsed: 7 min, 49 sec

 

Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Enabled

Heuristics: Enabled

PUP: Warn

PUM: Warn

 

Processes: 0

(No malicious items detected)

 

Modules: 0

(No malicious items detected)

 

Registry Keys: 0

(No malicious items detected)

 

Registry Values: 0

(No malicious items detected)

 

Registry Data: 0

(No malicious items detected)

 

Folders: 2

PUP.Optional.SearchProtect.AppFlsh, C:\Windows\SysWOW64\SearchProtect, Quarantined, [f6349b889406999dd1f3d2f261a1c040],

PUP.Optional.SearchProtect.AppFlsh, C:\Windows\SysWOW64\SearchProtect\Logs, Quarantined, [f6349b889406999dd1f3d2f261a1c040],

 

Files: 0

(No malicious items detected)

 

Physical Sectors: 0

(No malicious items detected)

 

 

(end)

 

 

MBAR –LOG

Malwarebytes Anti-Rootkit BETA 1.9.3.1001

www.malwarebytes.org

 

Database version:

  main:    v2016.07.12.10

  rootkit: v2016.05.27.01

 

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Me :: ME-PC [administrator]

 

7/12/2016 3:00:38 PM

mbar-log-2016-07-12 (15-00-38).txt

 

Scan type: Quick scan

Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken

Scan options disabled:

Objects scanned: 367340

Time elapsed: 7 minute(s), 2 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 0

(No malicious items detected)

 

Registry Values Detected: 0

(No malicious items detected)

 

Registry Data Items Detected: 0

(No malicious items detected)

 

Folders Detected: 0

(No malicious items detected)

 

Files Detected: 0

(No malicious items detected)

 

Physical Sectors Detected: 0

(No malicious items detected)

 

(end)

 

 

MBAR system-log

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.09.3.1001

 

© Malwarebytes Corporation 2011-2012

 

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

 

Account is Administrative

 

Internet Explorer version: 9.0.8112.16421

 

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED, Q:\ DRIVE_FIXED

CPU speed: 2.494000 GHz

Memory total: 4183085056, free: 2286878720

 

Downloaded database version: v2016.07.12.10

Downloaded database version: v2016.05.27.01

Downloaded database version: v2016.07.05.01

=======================================

Initializing...

------------ Kernel report ------------

     07/12/2016 15:00:31

------------ Loaded modules -----------

\SystemRoot\system32\ntoskrnl.exe

\SystemRoot\system32\hal.dll

\SystemRoot\system32\kdcom.dll

\SystemRoot\system32\mcupdate_GenuineIntel.dll

\SystemRoot\system32\PSHED.dll

\SystemRoot\system32\CLFS.SYS

\SystemRoot\system32\CI.dll

\SystemRoot\system32\drivers\Wdf01000.sys

\SystemRoot\system32\drivers\WDFLDR.SYS

\SystemRoot\system32\drivers\ACPI.sys

\SystemRoot\system32\drivers\WMILIB.SYS

\SystemRoot\system32\drivers\msisadrv.sys

\SystemRoot\system32\drivers\pci.sys

\SystemRoot\system32\drivers\vdrvroot.sys

\SystemRoot\system32\DRIVERS\iusb3hcs.sys

\SystemRoot\System32\drivers\partmgr.sys

\SystemRoot\system32\DRIVERS\compbatt.sys

\SystemRoot\system32\DRIVERS\BATTC.SYS

\SystemRoot\system32\drivers\volmgr.sys

\SystemRoot\System32\drivers\volmgrx.sys

\SystemRoot\System32\drivers\mountmgr.sys

\SystemRoot\system32\DRIVERS\iaStor.sys

\SystemRoot\system32\drivers\atapi.sys

\SystemRoot\system32\drivers\ataport.SYS

\SystemRoot\system32\drivers\msahci.sys

\SystemRoot\system32\drivers\PCIIDEX.SYS

\SystemRoot\system32\drivers\amdxata.sys

\SystemRoot\system32\drivers\fltmgr.sys

\SystemRoot\system32\drivers\fileinfo.sys

\SystemRoot\System32\Drivers\Ntfs.sys

\SystemRoot\System32\Drivers\msrpc.sys

\SystemRoot\System32\Drivers\ksecdd.sys

\SystemRoot\System32\Drivers\cng.sys

\SystemRoot\System32\drivers\pcw.sys

\SystemRoot\System32\Drivers\Fs_Rec.sys

\SystemRoot\system32\drivers\ndis.sys

\SystemRoot\system32\drivers\NETIO.SYS

\SystemRoot\System32\Drivers\ksecpkg.sys

\SystemRoot\System32\drivers\tcpip.sys

\SystemRoot\System32\drivers\fwpkclnt.sys

\SystemRoot\system32\drivers\vmstorfl.sys

\SystemRoot\system32\drivers\volsnap.sys

\SystemRoot\System32\Drivers\spldr.sys

\SystemRoot\System32\drivers\rdyboost.sys

\SystemRoot\system32\DRIVERS\nvpciflt.sys

\SystemRoot\System32\Drivers\mup.sys

\SystemRoot\System32\drivers\hwpolicy.sys

\SystemRoot\System32\DRIVERS\fvevol.sys

\SystemRoot\system32\drivers\disk.sys

\SystemRoot\system32\drivers\CLASSPNP.SYS

\SystemRoot\system32\DRIVERS\avguniva.sys

\SystemRoot\system32\DRIVERS\avgrkx64.sys

\SystemRoot\system32\DRIVERS\avgloga.sys

\SystemRoot\system32\DRIVERS\avgmfx64.sys

\SystemRoot\system32\DRIVERS\avgidsha.sys

\SystemRoot\system32\DRIVERS\cdrom.sys

\SystemRoot\System32\Drivers\Null.SYS

\SystemRoot\System32\Drivers\Beep.SYS

\SystemRoot\System32\drivers\vga.sys

\SystemRoot\System32\drivers\VIDEOPRT.SYS

\SystemRoot\System32\drivers\watchdog.sys

\SystemRoot\System32\DRIVERS\RDPCDD.sys

\SystemRoot\system32\drivers\rdpencdd.sys

\SystemRoot\system32\drivers\rdprefmp.sys

\SystemRoot\System32\Drivers\Msfs.SYS

\SystemRoot\System32\Drivers\Npfs.SYS

\SystemRoot\system32\DRIVERS\tdx.sys

\SystemRoot\system32\DRIVERS\TDI.SYS

\SystemRoot\System32\DRIVERS\netbt.sys

\SystemRoot\system32\drivers\afd.sys

\SystemRoot\system32\DRIVERS\wfplwf.sys

\SystemRoot\system32\DRIVERS\pacer.sys

\SystemRoot\system32\DRIVERS\vwififlt.sys

\SystemRoot\system32\DRIVERS\netbios.sys

\SystemRoot\system32\DRIVERS\wanarp.sys

\SystemRoot\system32\DRIVERS\VBoxUSBMon.sys

\SystemRoot\system32\DRIVERS\VBoxDrv.sys

\SystemRoot\system32\DRIVERS\termdd.sys

\SystemRoot\system32\DRIVERS\rdbss.sys

\SystemRoot\system32\drivers\nsiproxy.sys

\SystemRoot\system32\DRIVERS\mssmbios.sys

\SystemRoot\System32\drivers\discache.sys

\SystemRoot\system32\drivers\csc.sys

\SystemRoot\System32\Drivers\dfsc.sys

\SystemRoot\system32\DRIVERS\blbdrive.sys

\SystemRoot\system32\DRIVERS\avgldx64.sys

\SystemRoot\system32\DRIVERS\avgidsdrivera.sys

\SystemRoot\system32\DRIVERS\avgdiska.sys

\SystemRoot\system32\DRIVERS\nvlddmkm.sys

\SystemRoot\System32\drivers\dxgkrnl.sys

\SystemRoot\System32\drivers\dxgmms1.sys

\SystemRoot\system32\DRIVERS\igdkmd64.sys

\SystemRoot\system32\DRIVERS\iusb3xhc.sys

\SystemRoot\system32\DRIVERS\USBD.SYS

\SystemRoot\system32\DRIVERS\HECIx64.sys

\SystemRoot\system32\drivers\usbehci.sys

\SystemRoot\system32\drivers\USBPORT.SYS

\SystemRoot\system32\DRIVERS\HDAudBus.sys

\SystemRoot\system32\DRIVERS\NETwNs64.sys

\SystemRoot\system32\DRIVERS\vwifibus.sys

\SystemRoot\system32\DRIVERS\RtsBaStor.sys

\SystemRoot\system32\DRIVERS\Rt64win7.sys

\SystemRoot\system32\DRIVERS\i8042prt.sys

\SystemRoot\system32\DRIVERS\kbdclass.sys

\SystemRoot\system32\DRIVERS\ETD.sys

\SystemRoot\system32\DRIVERS\mouclass.sys

\SystemRoot\system32\DRIVERS\CmBatt.sys

\SystemRoot\system32\DRIVERS\wmiacpi.sys

\SystemRoot\system32\DRIVERS\intelppm.sys

\SystemRoot\system32\DRIVERS\CompositeBus.sys

\SystemRoot\system32\DRIVERS\AgileVpn.sys

\SystemRoot\system32\DRIVERS\rasl2tp.sys

\SystemRoot\system32\DRIVERS\ndistapi.sys

\SystemRoot\system32\DRIVERS\ndiswan.sys

\SystemRoot\system32\DRIVERS\raspppoe.sys

\SystemRoot\system32\DRIVERS\raspptp.sys

\SystemRoot\system32\DRIVERS\rassstp.sys

\SystemRoot\system32\DRIVERS\VBoxNetAdp.sys

\SystemRoot\system32\DRIVERS\rdpbus.sys

\SystemRoot\system32\drivers\serscan.sys

\SystemRoot\system32\drivers\ksthunk.sys

\SystemRoot\system32\drivers\ks.sys

\SystemRoot\system32\DRIVERS\VBoxNetFlt.sys

\SystemRoot\system32\DRIVERS\swenum.sys

\SystemRoot\system32\DRIVERS\umbus.sys

\SystemRoot\system32\drivers\nvvad64v.sys

\SystemRoot\system32\drivers\portcls.sys

\SystemRoot\system32\drivers\drmk.sys

\SystemRoot\system32\DRIVERS\usbhub.sys

\SystemRoot\System32\Drivers\NDProxy.SYS

\SystemRoot\system32\DRIVERS\iusb3hub.sys

\SystemRoot\system32\drivers\viahduaa.sys

\SystemRoot\system32\drivers\VMfilt64.sys

\SystemRoot\system32\DRIVERS\IntcDAud.sys

\SystemRoot\System32\win32k.sys

\SystemRoot\System32\drivers\Dxapi.sys

\SystemRoot\System32\Drivers\crashdmp.sys

\SystemRoot\System32\Drivers\dump_iaStor.sys

\SystemRoot\System32\Drivers\dump_dumpfve.sys

\SystemRoot\system32\DRIVERS\monitor.sys

\SystemRoot\system32\DRIVERS\usbccgp.sys

\SystemRoot\system32\DRIVERS\hidusb.sys

\SystemRoot\system32\DRIVERS\HIDCLASS.SYS

\SystemRoot\system32\DRIVERS\HIDPARSE.SYS

\SystemRoot\system32\DRIVERS\kbdhid.sys

\SystemRoot\system32\DRIVERS\mouhid.sys

\SystemRoot\System32\TSDDD.dll

\SystemRoot\System32\Drivers\usbvideo.sys

\SystemRoot\System32\cdd.dll

\SystemRoot\system32\drivers\luafv.sys

\SystemRoot\system32\DRIVERS\Sftvollh.sys

\SystemRoot\system32\drivers\WudfPf.sys

\SystemRoot\system32\drivers\WinUsb.sys

\SystemRoot\system32\drivers\WUDFRd.sys

\SystemRoot\system32\DRIVERS\lltdio.sys

\SystemRoot\system32\DRIVERS\nwifi.sys

\SystemRoot\system32\DRIVERS\ndisuio.sys

\SystemRoot\system32\DRIVERS\rspndr.sys

\SystemRoot\system32\DRIVERS\vwifimp.sys

\SystemRoot\system32\drivers\HTTP.sys

\SystemRoot\system32\DRIVERS\bowser.sys

\SystemRoot\System32\drivers\mpsdrv.sys

\SystemRoot\system32\DRIVERS\mrxsmb.sys

\SystemRoot\system32\DRIVERS\mrxsmb10.sys

\SystemRoot\system32\DRIVERS\mrxsmb20.sys

\SystemRoot\system32\drivers\peauth.sys

\SystemRoot\system32\DRIVERS\Sftfslh.sys

\SystemRoot\system32\DRIVERS\Sftplaylh.sys

\SystemRoot\System32\DRIVERS\srvnet.sys

\SystemRoot\System32\drivers\tcpipreg.sys

\SystemRoot\System32\DRIVERS\srv2.sys

\SystemRoot\System32\DRIVERS\srv.sys

\SystemRoot\system32\DRIVERS\Sftredirlh.sys

\SystemRoot\system32\DRIVERS\asyncmac.sys

\SystemRoot\system32\DRIVERS\udfs.sys

\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys

\??\C:\Windows\system32\drivers\mbamchameleon.sys

\Windows\System32\ntdll.dll

\Windows\System32\smss.exe

\Windows\System32\apisetschema.dll

----------- End -----------

Done!

 

Scan started

Database versions:

  main:    v2016.07.12.10

  rootkit: v2016.05.27.01

 

<<<2>>>

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

<<<2>>>

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

<<<2>>>

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...

Done!

Drive 0

This is a System drive

Scanning MBR on drive 0...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: F093BAC7

 

Partition information:

 

    Partition 0 type is Primary (0x7)

    Partition is ACTIVE.

    Partition starts at LBA: 2048  Numsec = 204800

    Partition is bootable

    Partition file system is NTFS

 

    Partition 1 type is Primary (0x7)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 206848  Numsec = 234231808

    Partition is not bootable

    Partition file system is NTFS

 

    Partition 2 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

    Partition is not bootable

 

    Partition 3 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

    Partition is not bootable

 

Disk Size: 120034123776 bytes

Sector size: 512 bytes

 

Done!

<<<2>>>

Trying to get storage device number

Can't get device number

Could not open physical drive containing volume Q:, status 0xc0000010

<<<3>>>

Volume: Q:

File system type: UNKNOWN

<<<2>>>

Trying to get storage device number

Can't get device number

Could not open physical drive containing volume Q:, status 0xc0000010

<<<3>>>

Volume: Q:

File system type: UNKNOWN

<<<2>>>

Trying to get storage device number

Can't get device number

Could not open physical drive containing volume Q:, status 0xc0000010

<<<3>>>

Volume: Q:

File system type: UNKNOWN

<<<2>>>

Trying to get storage device number

Can't get device number

Could not open physical drive containing volume Q:, status 0xc0000010

<<<3>>>

Volume: Q:

File system type: UNKNOWN

<<<2>>>

Trying to get storage device number

Can't get device number

Could not open physical drive containing volume Q:, status 0xc0000010

<<<3>>>

Volume: Q:

File system type: UNKNOWN

<<<2>>>

Trying to get storage device number

Can't get device number

Could not open physical drive containing volume Q:, status 0xc0000010

<<<3>>>

Volume: Q:

File system type: UNKNOWN

<<<2>>>

Trying to get storage device number

Can't get device number

Could not open physical drive containing volume Q:, status 0xc0000010

<<<3>>>

Volume: Q:

File system type: UNKNOWN

<<<2>>>

Trying to get storage device number

Can't get device number

Could not open physical drive containing volume Q:, status 0xc0000010

<<<3>>>

Volume: Q:

File system type: UNKNOWN

<<<2>>>

Trying to get storage device number

Can't get device number

Could not open physical drive containing volume Q:, status 0xc0000010

<<<3>>>

Volume: Q:

File system type: UNKNOWN

<<<2>>>

Trying to get storage device number

Can't get device number

Could not open physical drive containing volume Q:, status 0xc0000010

<<<3>>>

Volume: Q:

File system type: UNKNOWN

<<<2>>>

Trying to get storage device number

Can't get device number

Could not open physical drive containing volume Q:, status 0xc0000010

<<<3>>>

Volume: Q:

File system type: UNKNOWN

<<<2>>>

Trying to get storage device number

Can't get device number

Could not open physical drive containing volume Q:, status 0xc0000010

<<<3>>>

Volume: Q:

File system type: UNKNOWN

<<<2>>>

Trying to get storage device number

Can't get device number

Could not open physical drive containing volume Q:, status 0xc0000010

<<<3>>>

Volume: Q:

File system type: UNKNOWN

<<<2>>>

Trying to get storage device number

Can't get device number

Could not open physical drive containing volume Q:, status 0xc0000010

<<<3>>>

Volume: Q:

File system type: UNKNOWN

<<<2>>>

Trying to get storage device number

Can't get device number

Could not open physical drive containing volume Q:, status 0xc0000010

<<<3>>>

Volume: Q:

File system type: UNKNOWN

<<<2>>>

Trying to get storage device number

Can't get device number

Could not open physical drive containing volume Q:, status 0xc0000010

<<<3>>>

Volume: Q:

File system type: UNKNOWN

<<<2>>>

Trying to get storage device number

Can't get device number

Could not open physical drive containing volume Q:, status 0xc0000010

<<<3>>>

Volume: Q:

File system type: UNKNOWN

<<<2>>>

Trying to get storage device number

Can't get device number

Could not open physical drive containing volume Q:, status 0xc0000010

<<<3>>>

Volume: Q:

File system type: UNKNOWN

<<<2>>>

Trying to get storage device number

Can't get device number

Could not open physical drive containing volume Q:, status 0xc0000010

<<<3>>>

Volume: Q:

File system type: UNKNOWN

File "c:\programdata\avg\av\chjw\2c282fa9282f70ce.dat:e7f43845-4eee-4653-be9e-3e5ff383a801" is sparse (flags = 32768)

File "c:\programdata\avg\av\chjw\62c305f2c304bc5.dat:bb542f3f-98f8-4509-a648-b8005a4c0435" is sparse (flags = 32768)

Scan finished

=======================================

 

 

Removal queue found; removal started

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-206848-i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...

Removal finished

 

 

Rkill 2.8.4 by Lawrence Abrams (Grinler)

http://www.bleepingcomputer.com/

Copyright 2008-2016 BleepingComputer.com

More Information about Rkill can be found at this link:

 http://www.bleepingcomputer.com/forums/topic308364.html

 

Program started at: 07/12/2016 03:19:19 PM in x64 mode.

Windows Version: Windows 7 Professional Service Pack 1

 

Checking for Windows services to stop:

 

 * No malware services found to stop.

 

Checking for processes to terminate:

 

 * No malware processes found to kill.

 

Checking Registry for malware related settings:

 

 * No issues found in the Registry.

 

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

 

Performing miscellaneous checks:

 

 * Windows Defender Disabled

 

   [HKLM\SOFTWARE\Microsoft\Windows Defender]

   "DisableAntiSpyware" = dword:00000001

 

Checking Windows Service Integrity:

 

 * Windows Defender (WinDefend) is not Running.

   Startup Type set to: Manual

 

Searching for Missing Digital Signatures:

 

 * No issues found.

 

Checking HOSTS File:

 

 * Cannot edit the HOSTS file.

 * Permissions Fixed. Administrators can now edit the HOSTS file.

 

 * HOSTS file entries found:

 

  127.0.0.1       www.007guard.com

  127.0.0.1       007guard.com

  127.0.0.1       008i.com

  127.0.0.1       www.008k.com

  127.0.0.1       008k.com

  127.0.0.1       www.00hq.com

  127.0.0.1       00hq.com

  127.0.0.1       010402.com

  127.0.0.1       www.032439.com

  127.0.0.1       032439.com

  127.0.0.1       www.0scan.com

  127.0.0.1       0scan.com

  127.0.0.1       www.1000gratisproben.com

  127.0.0.1       1000gratisproben.com

  127.0.0.1       1001namen.com

  127.0.0.1       www.1001namen.com

  127.0.0.1       100888290cs.com

  127.0.0.1       www.100888290cs.com

  127.0.0.1       www.100sexlinks.com

  127.0.0.1       100sexlinks.com

 

  20 out of 15575 HOSTS entries shown.

  Please review HOSTS file for further entries.

 

Program finished at: 07/12/2016 03:20:05 PM

Execution time: 0 hours(s), 0 minute(s), and 46 seconds(s)

 

 

End logs

 

Note about MBAM: In the “How to get logs:” section, it ends with “Attach that saved log…”.

Am I correct in assuming you want all logs pasted into my replies?
 

Note about rkill: The DOS window stayed up for more than just a brief flash (don’t know if that matters).

I was not instructed to reboot (don’t know if that matters either).

I was able to run the first link. J

 

Thanks for the help.

P.S.

Whats does the "host content" mean? I don't make any websites and don't visit what's listed.

Thanks again.

Those are actually blocked for your safety.

 

MiniToolbox log is incomplete.

Oops, here the complete MTB log

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Me (administrator) on 12-07-2016 at 14:04:32
Running from "C:\Users\Me\Desktop\BC other dls"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: W150ER Manufacturer: CLEVO CO.
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================
127.0.0.1    www.007guard.com
127.0.0.1    007guard.com
127.0.0.1    008i.com
127.0.0.1    www.008k.com
127.0.0.1    008k.com
127.0.0.1    www.00hq.com
127.0.0.1    00hq.com
127.0.0.1    010402.com
127.0.0.1    www.032439.com
127.0.0.1    032439.com
127.0.0.1    www.0scan.com
127.0.0.1    0scan.com
127.0.0.1    www.1000gratisproben.com
127.0.0.1    1000gratisproben.com
127.0.0.1    1001namen.com
127.0.0.1    www.1001namen.com
127.0.0.1    100888290cs.com
127.0.0.1    www.100888290cs.com
127.0.0.1    www.100sexlinks.com
127.0.0.1    100sexlinks.com
127.0.0.1    www.10sek.com
127.0.0.1    10sek.com
127.0.0.1    www.1-2005-search.com
127.0.0.1    1-2005-search.com
127.0.0.1    www.123fporn.info
127.0.0.1    123fporn.info
127.0.0.1    123haustiereundmehr.com
127.0.0.1    www.123haustiereundmehr.com
127.0.0.1    123moviedownload.com
127.0.0.1    www.123moviedownload.com

There are 15543 entries.

========================= IP Configuration: ================================

Intel® Centrino® Ultimate-N 6300 AGN = Wireless Network Connection (Connected)
VirtualBox Host-Only Ethernet Adapter = VirtualBox Host-Only Network (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add address name="VirtualBox Host-Only Network" address=192.168.56.1 mask=255.255.255.0


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Me-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Broadcast
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 24-77-03-97-31-B1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 00-90-F5-D2-76-08
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel® Centrino® Ultimate-N 6300 AGN
   Physical Address. . . . . . . . . : 24-77-03-97-31-B0
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::d9a1:6301:b488:f075%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, July 12, 2016 11:51:31 AM
   Lease Expires . . . . . . . . . . : Wednesday, July 13, 2016 11:51:33 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 254048003
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-A1-FA-6D-24-77-03-97-31-B0
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter VirtualBox Host-Only Network:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapter
   Physical Address. . . . . . . . . : 08-00-27-00-34-D7
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::805:4823:e9fa:7793%15(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.56.1(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 386400295
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-A1-FA-6D-24-77-03-97-31-B0
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled
Server:  UnKnown
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4000:80c::200e
      216.58.194.110


Pinging google.com [216.58.194.110] with 32 bytes of data:
Reply from 216.58.194.110: bytes=32 time=14ms TTL=55
Reply from 216.58.194.110: bytes=32 time=16ms TTL=55

Ping statistics for 216.58.194.110:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 14ms, Maximum = 16ms, Average = 15ms
Server:  UnKnown
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  2001:4998:44:204::a7
      2001:4998:58:c02::a9
      2001:4998:c:a06::2:4008
      206.190.36.45
      98.138.253.109
      98.139.183.24


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=48ms TTL=52
Reply from 98.139.183.24: bytes=32 time=54ms TTL=52

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 48ms, Maximum = 54ms, Average = 51ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 18...24 77 03 97 31 b1 ......Microsoft Virtual WiFi Miniport Adapter
 13...00 90 f5 d2 76 08 ......Realtek PCIe GBE Family Controller
 12...24 77 03 97 31 b0 ......Intel® Centrino® Ultimate-N 6300 AGN
 15...08 00 27 00 34 d7 ......VirtualBox Host-Only Ethernet Adapter
  1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.2     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.2    281
      192.168.1.2  255.255.255.255         On-link       192.168.1.2    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.2    281
     192.168.56.0    255.255.255.0         On-link      192.168.56.1    276
     192.168.56.1  255.255.255.255         On-link      192.168.56.1    276
   192.168.56.255  255.255.255.255         On-link      192.168.56.1    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.56.1    276
        224.0.0.0        240.0.0.0         On-link       192.168.1.2    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.56.1    276
  255.255.255.255  255.255.255.255         On-link       192.168.1.2    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 15    276 fe80::/64                On-link
 12    281 fe80::/64                On-link
 15    276 fe80::805:4823:e9fa:7793/128
                                    On-link
 12    281 fe80::d9a1:6301:b488:f075/128
                                    On-link
  1    306 ff00::/8                 On-link
 15    276 ff00::/8                 On-link
 12    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/11/2016 04:07:10 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Invalid Xml syntax.

Error: (07/10/2016 01:48:32 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Invalid Xml syntax.

Error: (07/09/2016 09:33:51 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Invalid Xml syntax.

Error: (07/08/2016 02:58:43 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Invalid Xml syntax.

Error: (07/08/2016 11:47:08 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/07/2016 12:02:26 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/07/2016 12:01:26 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/06/2016 11:58:26 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/06/2016 11:20:25 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/06/2016 12:24:59 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (07/08/2016 11:47:10 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
kovabf
maagqb

Error: (07/07/2016 12:05:36 AM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error:
%%1056 = An instance of the service is already running.


Error: (07/07/2016 12:02:25 AM) (Source: Service Control Manager) (User: )
Description: The Windows Update service terminated unexpectedly.  It has done this 3 time(s).

Error: (07/07/2016 12:02:25 AM) (Source: Service Control Manager) (User: )
Description: The Windows Management Instrumentation service terminated unexpectedly.  It has done this 3 time(s).

Error: (07/07/2016 12:02:25 AM) (Source: Service Control Manager) (User: )
Description: The Themes service terminated unexpectedly.  It has done this 3 time(s).

Error: (07/07/2016 12:02:25 AM) (Source: Service Control Manager) (User: )
Description: The Shell Hardware Detection service terminated unexpectedly.  It has done this 3 time(s).

Error: (07/07/2016 12:02:25 AM) (Source: Service Control Manager) (User: )
Description: The Task Scheduler service terminated unexpectedly.  It has done this 3 time(s).

Error: (07/07/2016 12:02:25 AM) (Source: Service Control Manager) (User: )
Description: The User Profile Service service terminated unexpectedly.  It has done this 3 time(s).

Error: (07/07/2016 12:02:25 AM) (Source: Service Control Manager) (User: )
Description: The Application Information service terminated unexpectedly.  It has done this 2 time(s).

Error: (07/07/2016 12:02:25 AM) (Source: Service Control Manager) (User: )
Description: The Application Experience service terminated unexpectedly.  It has done this 3 time(s).


Microsoft Office Sessions:
=========================
Error: (07/11/2016 04:07:10 AM) (Source: SideBySide)(User: )
Description: c:\program files (x86)\microsoft\search enhancement pack\search helper\searchhelper.dllc:\program files (x86)\microsoft\search enhancement pack\search helper\searchhelper.dll2

Error: (07/10/2016 01:48:32 AM) (Source: SideBySide)(User: )
Description: c:\program files (x86)\microsoft\search enhancement pack\search helper\searchhelper.dllc:\program files (x86)\microsoft\search enhancement pack\search helper\searchhelper.dll2

Error: (07/09/2016 09:33:51 PM) (Source: SideBySide)(User: )
Description: c:\program files (x86)\microsoft\search enhancement pack\search helper\searchhelper.dllc:\program files (x86)\microsoft\search enhancement pack\search helper\searchhelper.dll2

Error: (07/08/2016 02:58:43 PM) (Source: SideBySide)(User: )
Description: c:\program files (x86)\microsoft\search enhancement pack\search helper\searchhelper.dllc:\program files (x86)\microsoft\search enhancement pack\search helper\searchhelper.dll2

Error: (07/08/2016 11:47:08 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/07/2016 12:02:26 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/07/2016 12:01:26 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/06/2016 11:58:26 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/06/2016 11:20:25 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/06/2016 12:24:59 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


=========================== Installed Programs ============================

7-Zip 9.22 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0922-000001000000}) (Version: 9.22.00.0 - Igor Pavlov)
Adobe Flash Player 22 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 22.0.0.192 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.03) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.03 - Adobe Systems Incorporated)
Andy OS (HKLM-x32\...\ANDY OS) (Version: 0.43 - Andy OS, Inc)
AuthenTec TrueSuite (HKLM\...\{C76FAAED-E66D-488A-9E15-6082B527814A}) (Version: 5.2.0.642 - AuthenTec, Inc.)
AVG (HKLM\...\{436BDF74-49B8-4C84-9378-501316C8C470}) (Version: 16.81.7640 - AVG Technologies) Hidden
AVG (HKLM\...\AvgZen) (Version: 1.72.2.24716 - AVG Technologies)
AVG 2012 (HKLM\...\{A108BD40-0A8C-4385-8874-74C4B6086CC3}) (Version: 12.0.2197 - AVG Technologies) Hidden
AVG 2016 (HKLM\...\{880D8FA8-C066-4D31-8B6F-0C69D90CB6B8}) (Version: 16.0.4627 - AVG Technologies) Hidden
AVG Protection (HKLM\...\AVG) (Version: 2016.81.7640 - AVG Technologies)
AVG Zen (HKLM\...\{BF161E81-2BF2-4602-A105-C4448733E1CA}) (Version: 1.72.1 - AVG Technologies) Hidden
BisonCam (HKLM-x32\...\{5BBC4803-C96E-4D3E-9D1D-2E43774C4062}) (Version:  - BisonCam)
ChiconyCam (HKLM-x32\...\{A2201542-DA80-457F-8BD9-6C9C90196481}) (Version: 1.0.47.0819 - Chicony Electronics Co.,Ltd.)
CyberLink Media Suite (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 8.0.3518 - CyberLink Corp.)
CyberLink Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 7.0.0.2211 - CyberLink Corp.)
CyberLink PowerDVD 10 (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.3523.02 - CyberLink Corp.)
ETDWare PS/2-X64 10.5.2.0 (HKLM\...\Elantech) (Version: 10.5.2.0 - ELAN Microelectronic Corp.)
EVEMon (HKLM-x32\...\EVEMon) (Version: 1.8.0.3987 - battleclinic.com)
FMW 1 (HKLM\...\{69851B81-35BF-4B1B-AE90-3B1D67DD8857}) (Version: 1.102.4 - AVG Technologies) Hidden
Futuremark SystemInfo (HKLM-x32\...\{BEE64C14-BEF1-4610-8A68-A16EAA47B882}) (Version: 4.0.0.0 - Futuremark Corporation)
GeForce Experience NvStream Client Components (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamC) (Version: 1.6.28 - NVIDIA Corporation) Hidden
Glary Utilities 4.9 (HKLM-x32\...\Glary Utilities 4) (Version: 4.9.0.99 - Glarysoft Ltd)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 51.0.2704.106 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.30.3 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Guild Wars 2 (HKLM-x32\...\Guild Wars 2) (Version:  - NCsoft Corporation, Ltd.)
Hotkey 6.0044 (HKLM-x32\...\{164714B6-46BC-4649-9A30-A6ED32F03B5A}) (Version: 6.0044 - NoteBook) Hidden
Hotkey 6.0044 (HKLM-x32\...\InstallShield_{164714B6-46BC-4649-9A30-A6ED32F03B5A}) (Version: 6.0044 - NoteBook)
HP Photosmart 5510d series Basic Device Software (HKLM\...\{F26D0153-CD17-4662-8592-DD98498DE6E4}) (Version: 25.0.607.0 - Hewlett-Packard Co.)
HP Photosmart 5510d series Help (HKLM-x32\...\{E59ADA18-03DB-44F5-9EF5-0FA25E4D4384}) (Version: 140.0.2.2 - Hewlett Packard)
Intel® Manageability Engine Firmware Recovery Agent (HKLM-x32\...\{A6C48A9F-694A-4234-B3AA-62590B668927}) (Version: 1.0.0.35342 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.0.4.1441 - Intel Corporation)
Intel® OpenCL CPU Runtime (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version:  - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3412 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.0.0.1032 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.3.214 - Intel Corporation)
Intel® Trusted Connect Service Client (HKLM\...\{09536BA1-E498-4CC3-B834-D884A67D7E34}) (Version: 1.23.605.1 - Intel Corporation)
Junk Mail filter update (HKLM-x32\...\{8E5233E1-7495-44FB-8DEB-4BE906D59619}) (Version: 14.0.8117.416 - Microsoft Corporation) Hidden
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Media Player Classic - Home Cinema 1.6.1.4235 (HKLM-x32\...\{2624B969-7135-4EB1-B0F6-2D8C397B45F7}_is1) (Version: 1.6.1.4235 - MPC-HC Team)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Sync Framework Runtime Native v1.0 (x86) (HKLM-x32\...\{8A74E887-8F0F-4017-AF53-CBA42211AAA5}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Sync Framework Services Native v1.0 (x86) (HKLM-x32\...\{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mozilla Firefox 41.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 41.0 (x86 en-US)) (Version: 41.0 - Mozilla)
NVIDIA GeForce Experience 1.8.2.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 1.8.2.1 - NVIDIA Corporation)
NVIDIA Graphics Driver 334.89 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 334.89 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.13.1220 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.13.1220 - NVIDIA Corporation)
NVIDIA Virtual Audio 1.2.20 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_VirtualAudio.Driver) (Version: 1.2.20 - NVIDIA Corporation)
Oracle VM VirtualBox 4.3.20 (HKLM\...\{86401870-7AB7-4A8D-8AD6-12B27DF2E6E3}) (Version: 4.3.20 - Oracle Corporation)
Platform (HKLM-x32\...\{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.39 - VIA Technologies, Inc.) Hidden
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7601.27015 - Realtek Semiconductor Corp.)
Screencast-O-Matic (HKCU\...\Screencast-O-Matic) (Version:  - Screencast-O-Matic)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 1.7.321 - NVIDIA Corporation) Hidden
Skype™ 7.24 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.24.104 - Skype Technologies S.A.)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1) (Version: 1.6.2 - Safer Networking Limited)
TeamSpeak 3 Client (HKCU\...\TeamSpeak 3 Client) (Version: 3.0.18 - TeamSpeak Systems GmbH)
THX TruStudio Pro (HKLM-x32\...\{82F99DC9-389A-4528-940C-88248731A620}) (Version: TAMB-CVS1D-1-LB R07 - Creative Technology Limited)
VIA Platform Device Manager (HKLM-x32\...\InstallShield_{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.39 - VIA Technologies, Inc.)
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Voobly Game Data (HKLM-x32\...\Voobly_is1) (Version: Voobly Game Datas - Voobly)
WebCam Installer (HKLM-x32\...\{2A14D7BC-1876-4B38-830B-18856C27F550}) (Version: 4.04 - WebCam) Hidden
WebCam Installer (HKLM-x32\...\InstallShield_{2A14D7BC-1876-4B38-830B-18856C27F550}) (Version: 4.04 - WebCam)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite_Wave3) (Version: 14.0.8117.0416 - Microsoft Corporation)
Windows Live Sign-in Assistant (HKLM-x32\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{B10914FD-8812-47A4-85A1-50FCDE7F1F33}) (Version: 14.0.8117.416 - Microsoft Corporation)
Windows Live Upload Tool (HKLM-x32\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)

========================= Devices: ================================

Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Device ID: ROOT\*TEREDO\0000
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.


========================= Memory info: ===================================

Percentage of memory in use: 43%
Total physical RAM: 3989.3 MB
Available physical RAM: 2239.05 MB
Total Virtual: 7202.68 MB
Available Virtual: 4036.05 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:111.69 GB) (Free:7.28 GB) NTFS

========================= Users: ========================================

User accounts for \\ME-PC

Administrator            Guest                    Me                       

========================= Restore Points ==================================

01-07-2016 05:07:36 Removed Bonjour
08-07-2016 20:05:39 Scheduled Checkpoint

**** End of log ****
 

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on adwcleaner.exe to run the tool.
• Click on Scan button.
• When the scan has finished click on Clean button.
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the contents of that logfile with your next reply.
• You can find the logfile at C:\AdwCleaner[S1].txt as well.

Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next message.

Download Sophos Free Virus Removal Tool and save it to your desktop.

• Double click the icon and select Run
• Click Next
• Select I accept the terms in this license agreement, then click Next twice
• Click Install
• Click Finish to launch the program
• Once the virus database has been updated click Start Scanning
• If any threats are found click Details, then View log file... (bottom left hand corner)
• Copy and paste the results in your reply
• Close the Notepad document, close the Threat Details screen, then click Start cleanup
• Click Exit to close the program

Hi Broni.   o/

I appreciate all your help :-)

FYI, I got an interesting message after the ADW Cleaner reboot. I accidentally clicked on the Guest login, and a window was open with the following:

“System needs to be restarted again. Make sure all driver is installed” ( underline added for emphasis)

Also, when switching from the Guest login, my DVD drive was checked.

 

Now to the logs…

 

# AdwCleaner v5.201 - Logfile created 14/07/2016 at 01:04:06

# Updated 30/06/2016 by ToolsLib

# Database : 2016-07-13.1 [Server]

# Operating system : Windows 7 Professional Service Pack 1 (X64)

# Username : Me - ME-PC

# Running from : C:\Users\Me\Desktop\adwcleaner_5.201.exe

# Option : Clean

# Support : https://toolslib.net/forum

 

***** [ Services ] *****

 

 

***** [ Folders ] *****

 

[-] Folder Deleted : C:\ProgramData\Avg_Update_0814tb

[#] Folder Deleted : C:\ProgramData\Application Data\Avg_Update_0814tb

[-] Folder Deleted : C:\Windows\SysWOW64\config\systemprofile\AppData\LocalLow\AVG Secure Search

[-] Folder Deleted : C:\Users\Guest\AppData\LocalLow\AVG Secure Search

 

***** [ Files ] *****

 

[-] File Deleted : C:\Program Files (x86)\Mozilla Firefox\browser\searchplugins\avg-secure-search.xml

 

***** [ DLLs ] *****

 

 

***** [ WMI ] *****

 

 

***** [ Shortcuts ] *****

 

 

***** [ Scheduled tasks ] *****

 

[-] Task Deleted : 0814tbUpdateInfo

[-] Task Deleted : AVG-Secure-Search-Update_JUNE2013_TB_rmv

[-] Task Deleted : 0814tbUpdateInfo

[-] Task Deleted : AVG-Secure-Search-Update_JUNE2013_TB_rmv

 

***** [ Registry ] *****

 

[-] Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE

[-] Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]

[-] Key Deleted : HKCU\Software\Google\Chrome\Extensions\bmkckgpgekmanipelfidlhmkfcjicion

[-] Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}

[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{408CFAD9-8F13-4747-8EC7-770A339C7237}

[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}

[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{21FA44EF-376D-4D53-9B0F-8A89D3229068}

[-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{07CAC314-E962-4F78-89AB-DD002F2490EE}

[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}

[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{21FA44EF-376D-4D53-9B0F-8A89D3229068}

[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{21FA44EF-376D-4D53-9B0F-8A89D3229068}

[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{B2BC04DF-EFBD-409A-95CA-36874E5AB92A}

[-] Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{21FA44EF-376D-4D53-9B0F-8A89D3229068}]

[-] Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]

[-] Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{21FA44EF-376D-4D53-9B0F-8A89D3229068}]

[-] Key Deleted : HKCU\Software\IGearSettings

 

***** [ Web browsers ] *****

 

[-] [C:\Users\Me\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : aol.com

[-] [C:\Users\Me\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com

[-] [C:\Users\Me\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] Deleted : bmkckgpgekmanipelfidlhmkfcjicion

 

*************************

 

:: "Tracing" keys deleted

:: Winsock settings cleared

 

*************************

 

C:\AdwCleaner\AdwCleaner[C1].txt - [3305 bytes] - [14/07/2016 01:04:06]

C:\AdwCleaner\AdwCleaner[S1].txt - [3281 bytes] - [14/07/2016 00:58:08]

 

########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [3451 bytes] ##########

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Malwarebytes

Version: 8.0.7 (07.03.2016)

Operating System: Windows 7 Professional x64

Ran by Me (Administrator) on Thu 07/14/2016 at  1:28:17.58

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

File System: 16

 

Successfully deleted: C:\Users\Me\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3PA7J741 (Temporary Internet Files Folder)

Successfully deleted: C:\Users\Me\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5VGPTT16 (Temporary Internet Files Folder)

Successfully deleted: C:\Users\Me\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\8N2NGWAA (Temporary Internet Files Folder)

Successfully deleted: C:\Users\Me\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\AVT8MIK3 (Temporary Internet Files Folder)

Successfully deleted: C:\Users\Me\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\C1DU8GSC (Temporary Internet Files Folder)

Successfully deleted: C:\Users\Me\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KYK4YXOI (Temporary Internet Files Folder)

Successfully deleted: C:\Users\Me\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LIM5HTLV (Temporary Internet Files Folder)

Successfully deleted: C:\Users\Me\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\P2FDWBE7 (Temporary Internet Files Folder)

Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3PA7J741 (Temporary Internet Files Folder)

Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5VGPTT16 (Temporary Internet Files Folder)

Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\8N2NGWAA (Temporary Internet Files Folder)

Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\AVT8MIK3 (Temporary Internet Files Folder)

Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\C1DU8GSC (Temporary Internet Files Folder)

Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KYK4YXOI (Temporary Internet Files Folder)

Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LIM5HTLV (Temporary Internet Files Folder)

Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\P2FDWBE7 (Temporary Internet Files Folder)

 

 

 

Registry: 2

 

Successfully deleted: HKLM\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} (Registry Key)

Successfully deleted: HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} (Registry Key)

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Thu 07/14/2016 at  1:29:56.46

 

When I ran the Sophos program (after install) it said “The tool has expired. Please download the latest version.” (underlined section was a link to their website. I tried to download the latest version, but when I tried to install it, it encountered a problem and would not install the ‘updated’ version.

 

I ran a scan using the version you linked to, and it reported clean. I tried clicking “Details” but it was grayed outt clean. I tried clicking "et, and nothing happened.  Here is what I found in the folder that should contain the scan log.

 

 

2016-07-14 06:35:04.646        Sophos Virus Removal Tool version 2.5.5

2016-07-14 06:35:04.646        Copyright © 2009-2014 Sophos Limited. All rights reserved.

 

2016-07-14 06:35:04.646        This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

 

2016-07-14 06:35:04.646        Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x100 PT=0x1 WOW64

2016-07-14 06:35:04.646        Checking for updates...

2016-07-14 06:35:08.780        Update progress: proxy server not available

2016-07-14 06:35:08.952        Update error: invalid login credentials (error 5)

Couldn't authenticate user for resource with host server. URL was: http://dci.sophosupd.com/update

2016-07-14 06:35:13.054        Option all = no

2016-07-14 06:35:13.054        Option recurse = yes

2016-07-14 06:35:13.054        Option archive = no

2016-07-14 06:35:13.054        Option service = yes

2016-07-14 06:35:13.054        Option confirm = yes

2016-07-14 06:35:13.054        Option sxl = yes

2016-07-14 06:35:13.054        Option max-data-age = 35

2016-07-14 06:35:13.054        Option EnableSafeClean = yes

2016-07-14 06:35:14.115        Option vdl-logging = yes

2016-07-14 06:35:14.115        Customer ID:  094260ca9b3af99f9d4a3909fc47a743

2016-07-14 06:35:14.115        Machine ID:    781a4a2e7e794d12a5b77a53445a92cb

2016-07-14 06:35:14.115        Component SVRTcli.exe version 2.5.5

2016-07-14 06:35:14.115        Component control.dll version 2.5.5

2016-07-14 06:35:14.115        Component SVRTservice.exe version 2.5.5

2016-07-14 06:35:14.115        Component engine\osdp.dll version 1.44.1.2250

2016-07-14 06:35:14.115        Component engine\veex.dll version 3.65.0.2250

2016-07-14 06:35:14.115        Component engine\savi.dll version 9.0.1.2250

2016-07-14 06:35:14.115        Component rkdisk.dll version 1.5.30.0

2016-07-14 06:35:14.115        Version info:   Product version          2.5.5

2016-07-14 06:35:14.115        Version info:   Detection engine        3.65.0

2016-07-14 06:35:14.115        Version info:   Detection data           5.26

2016-07-14 06:35:14.115        Version info:   Build date       4/5/2016

2016-07-14 06:35:14.115        Version info:   Data files added         626

2016-07-14 06:35:14.115        Version info:   Last successful update           (not yet updated)

2016-07-14 06:35:49.200        Error level 1

 

2016-07-14 06:35:49.200        Scan completed.

2016-07-14 06:35:49.200       

 

------------------------------------------------------------

 

2016-07-14 06:36:35.348        Sophos Virus Removal Tool version 2.5.5

2016-07-14 06:36:35.348        Copyright © 2009-2014 Sophos Limited. All rights reserved.

 

2016-07-14 06:36:35.348        This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

 

2016-07-14 06:36:35.348        Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x100 PT=0x1 WOW64

2016-07-14 06:36:35.348        Checking for updates...

2016-07-14 06:36:39.326        Update progress: proxy server not available

2016-07-14 06:36:39.404        Update error: invalid login credentials (error 5)

Couldn't authenticate user for resource with host server. URL was: http://dci.sophosupd.com/update

2016-07-14 06:36:43.959        Option all = no

2016-07-14 06:36:43.959        Option recurse = yes

2016-07-14 06:36:43.959        Option archive = no

2016-07-14 06:36:43.959        Option service = yes

2016-07-14 06:36:43.959        Option confirm = yes

2016-07-14 06:36:43.959        Option sxl = yes

2016-07-14 06:36:43.959        Option max-data-age = 35

2016-07-14 06:36:43.959        Option EnableSafeClean = yes

2016-07-14 06:36:43.990        Option vdl-logging = yes

2016-07-14 06:36:43.990        Customer ID:  094260ca9b3af99f9d4a3909fc47a743

2016-07-14 06:36:43.990        Machine ID:    781a4a2e7e794d12a5b77a53445a92cb

2016-07-14 06:36:43.990        Component SVRTcli.exe version 2.5.5

2016-07-14 06:36:43.990        Component control.dll version 2.5.5

2016-07-14 06:36:43.990        Component SVRTservice.exe version 2.5.5

2016-07-14 06:36:43.990        Component engine\osdp.dll version 1.44.1.2250

2016-07-14 06:36:43.990        Component engine\veex.dll version 3.65.0.2250

2016-07-14 06:36:43.990        Component engine\savi.dll version 9.0.1.2250

2016-07-14 06:36:43.990        Component rkdisk.dll version 1.5.30.0

2016-07-14 06:36:43.990        Version info:   Product version          2.5.5

2016-07-14 06:36:43.990        Version info:   Detection engine        3.65.0

2016-07-14 06:36:43.990        Version info:   Detection data           5.26

2016-07-14 06:36:43.990        Version info:   Build date       4/5/2016

2016-07-14 06:36:43.990        Version info:   Data files added         626

2016-07-14 06:36:43.990        Version info:   Last successful update           (not yet updated)

 

2016-07-14 06:37:11.212        Warning: rootkit scan failed to open volume "\\?\Volume{13fd2ac7-9c40-11e4-8732-0090f5d27608}" (5)

2016-07-14 06:37:59.666        Could not open C:\hiberfil.sys

2016-07-14 06:46:16.761        Could not open C:\System Volume Information\{00d9ce38-4989-11e6-afd8-0090f5d27608}{3808876b-c176-4e48-b7ae-04046e6cc752}

2016-07-14 06:46:16.761        Could not open C:\System Volume Information\{00d9ce42-4989-11e6-afd8-0090f5d27608}{3808876b-c176-4e48-b7ae-04046e6cc752}

2016-07-14 06:46:16.761        Could not open C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}

2016-07-14 06:46:16.761        Could not open C:\System Volume Information\{8f82c125-452b-11e6-9794-0090f5d27608}{3808876b-c176-4e48-b7ae-04046e6cc752}

2016-07-14 07:09:08.471        Could not open C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb

2016-07-14 07:09:08.471        Could not open C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb

2016-07-14 07:09:09.516        Could not open C:\Windows\System32\config\RegBack\DEFAULT

2016-07-14 07:09:09.516        Could not open C:\Windows\System32\config\RegBack\SAM

2016-07-14 07:09:09.516        Could not open C:\Windows\System32\config\RegBack\SECURITY

2016-07-14 07:09:09.516        Could not open C:\Windows\System32\config\RegBack\SOFTWARE

2016-07-14 07:09:09.516        Could not open C:\Windows\System32\config\RegBack\SYSTEM

2016-07-14 07:19:23.393        Could not open LOGICAL:0010:00000000

2016-07-14 07:19:23.393        Could not open Q:\

2016-07-14 07:19:23.424        SafeClean bin directory is empty.

2016-07-14 07:19:25.749        Error level 0

 

2016-07-14 07:20:12.205        Scan completed.

2016-07-14 07:20:12.205       

 

------------------------------------------------------------

 

2016-07-14 07:20:17.294        Sophos Virus Removal Tool version 2.5.5

2016-07-14 07:20:17.294        Copyright © 2009-2014 Sophos Limited. All rights reserved.

 

2016-07-14 07:20:17.294        This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

 

2016-07-14 07:20:17.294        Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x100 PT=0x1 WOW64

2016-07-14 07:20:17.294        Checking for updates...

2016-07-14 07:20:20.024        Update progress: proxy server not available

2016-07-14 07:20:20.024        Update error: failed to read remote metadata (error 4)

Cannot locate server for http://dci.sophosupd.com/update/b/8e/b8e25724add90cdf5014b5c8900a9532.xml

2016-07-14 07:20:28.011        Option all = no

2016-07-14 07:20:28.011        Option recurse = yes

2016-07-14 07:20:28.011        Option archive = no

2016-07-14 07:20:28.011        Option service = yes

2016-07-14 07:20:28.011        Option confirm = yes

2016-07-14 07:20:28.011        Option sxl = yes

2016-07-14 07:20:28.026        Option max-data-age = 35

2016-07-14 07:20:28.026        Option EnableSafeClean = yes

2016-07-14 07:20:28.058        Option vdl-logging = yes

2016-07-14 07:20:28.073        Customer ID:  094260ca9b3af99f9d4a3909fc47a743

2016-07-14 07:20:28.073        Machine ID:    781a4a2e7e794d12a5b77a53445a92cb

2016-07-14 07:20:28.073        Component SVRTcli.exe version 2.5.5

2016-07-14 07:20:28.073        Component control.dll version 2.5.5

2016-07-14 07:20:28.073        Component SVRTservice.exe version 2.5.5

2016-07-14 07:20:28.073        Component engine\osdp.dll version 1.44.1.2250

2016-07-14 07:20:28.073        Component engine\veex.dll version 3.65.0.2250

2016-07-14 07:20:28.073        Component engine\savi.dll version 9.0.1.2250

2016-07-14 07:20:28.073        Component rkdisk.dll version 1.5.30.0

2016-07-14 07:20:28.073        Version info:   Product version          2.5.5

2016-07-14 07:20:28.073        Version info:   Detection engine        3.65.0

2016-07-14 07:20:28.073        Version info:   Detection data           5.26

2016-07-14 07:20:28.073        Version info:   Build date       4/5/2016

2016-07-14 07:20:28.073        Version info:   Data files added         626

2016-07-14 07:20:28.073        Version info:   Last successful update           (not yet updated)

2016-07-14 07:20:36.123        Error level 1

 

2016-07-14 07:20:36.123        Scan completed.

2016-07-14 07:20:36.123       

 

------------------------------------------------------------

 

2016-07-14 07:20:39.917        Sophos Virus Removal Tool version 2.5.5

2016-07-14 07:20:39.917        Copyright © 2009-2014 Sophos Limited. All rights reserved.

 

2016-07-14 07:20:39.917        This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

 

2016-07-14 07:20:39.917        Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x100 PT=0x1 WOW64

2016-07-14 07:20:39.932        Checking for updates...

2016-07-14 07:20:44.285        Update progress: proxy server not available

2016-07-14 07:20:49.339        Option all = no

2016-07-14 07:20:49.339        Option recurse = yes

2016-07-14 07:20:49.339        Option archive = no

2016-07-14 07:20:49.339        Option service = yes

2016-07-14 07:20:49.339        Option confirm = yes

2016-07-14 07:20:49.339        Option sxl = yes

2016-07-14 07:20:49.339        Option max-data-age = 35

2016-07-14 07:20:49.339        Option EnableSafeClean = yes

2016-07-14 07:20:49.370        Option vdl-logging = yes

2016-07-14 07:20:49.370        Customer ID:  094260ca9b3af99f9d4a3909fc47a743

2016-07-14 07:20:49.370        Machine ID:    781a4a2e7e794d12a5b77a53445a92cb

2016-07-14 07:20:49.370        Component SVRTcli.exe version 2.5.5

2016-07-14 07:20:49.370        Component control.dll version 2.5.5

2016-07-14 07:20:49.370        Component SVRTservice.exe version 2.5.5

2016-07-14 07:20:49.370        Component engine\osdp.dll version 1.44.1.2250

2016-07-14 07:20:49.370        Component engine\veex.dll version 3.65.0.2250

2016-07-14 07:20:49.370        Component engine\savi.dll version 9.0.1.2250

2016-07-14 07:20:49.370        Component rkdisk.dll version 1.5.30.0

2016-07-14 07:20:49.370        Version info:   Product version          2.5.5

2016-07-14 07:20:49.370        Version info:   Detection engine        3.65.0

2016-07-14 07:20:49.370        Version info:   Detection data           5.26

2016-07-14 07:20:49.370        Version info:   Build date       4/5/2016

2016-07-14 07:20:49.370        Version info:   Data files added         626

2016-07-14 07:20:49.370        Version info:   Last successful update           (not yet updated)

2016-07-14 07:20:55.330        Update error: failed to read remote metadata (error 4)

Cannot locate server for http://dci.sophosupd.com/update/b/8e/b8e25724add90cdf5014b5c8900a9532.xml

2016-07-14 07:21:05.501        Error level 1

 

2016-07-14 07:21:05.501        Scan completed.

2016-07-14 07:21:05.501       

 

------------------------------------------------------------

 

2016-07-14 07:21:09.394        Sophos Virus Removal Tool version 2.5.5

2016-07-14 07:21:09.394        Copyright © 2009-2014 Sophos Limited. All rights reserved.

 

2016-07-14 07:21:09.394        This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

 

2016-07-14 07:21:09.394        Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x100 PT=0x1 WOW64

2016-07-14 07:21:09.394        Checking for updates...

2016-07-14 07:21:12.030        Update progress: proxy server not available

2016-07-14 07:21:12.327        Update error: invalid login credentials (error 5)

Couldn't authenticate user for resource with host server. URL was: http://dci.sophosupd.com/update

2016-07-14 07:21:18.270        Option all = no

2016-07-14 07:21:18.270        Option recurse = yes

2016-07-14 07:21:18.270        Option archive = no

2016-07-14 07:21:18.270        Option service = yes

2016-07-14 07:21:18.270        Option confirm = yes

2016-07-14 07:21:18.270        Option sxl = yes

2016-07-14 07:21:18.270        Option max-data-age = 35

2016-07-14 07:21:18.270        Option EnableSafeClean = yes

2016-07-14 07:21:18.302        Option vdl-logging = yes

2016-07-14 07:21:18.302        Customer ID:  094260ca9b3af99f9d4a3909fc47a743

2016-07-14 07:21:18.302        Machine ID:    781a4a2e7e794d12a5b77a53445a92cb

2016-07-14 07:21:18.302        Component SVRTcli.exe version 2.5.5

2016-07-14 07:21:18.302        Component control.dll version 2.5.5

2016-07-14 07:21:18.302        Component SVRTservice.exe version 2.5.5

2016-07-14 07:21:18.302        Component engine\osdp.dll version 1.44.1.2250

2016-07-14 07:21:18.302        Component engine\veex.dll version 3.65.0.2250

2016-07-14 07:21:18.302        Component engine\savi.dll version 9.0.1.2250

2016-07-14 07:21:18.302        Component rkdisk.dll version 1.5.30.0

2016-07-14 07:21:18.302        Version info:   Product version          2.5.5

2016-07-14 07:21:18.302        Version info:   Detection engine        3.65.0

2016-07-14 07:21:18.302        Version info:   Detection data           5.26

2016-07-14 07:21:18.302        Version info:   Build date       4/5/2016

2016-07-14 07:21:18.302        Version info:   Data files added         626

2016-07-14 07:21:18.302        Version info:   Last successful update           (not yet updated)

2016-07-14 07:28:50.229        Error level 1

 

2016-07-14 07:28:50.229        Scan completed.

2016-07-14 07:28:50.229       

 

------------------------------------------------------------

 

2016-07-14 07:33:00.243        Sophos Virus Removal Tool version 2.5.5

2016-07-14 07:33:00.243        Copyright © 2009-2014 Sophos Limited. All rights reserved.

 

2016-07-14 07:33:00.243        This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

 

2016-07-14 07:33:00.259        Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x100 PT=0x1 WOW64

2016-07-14 07:33:00.259        Checking for updates...

2016-07-14 07:33:04.408        Update progress: proxy server not available

2016-07-14 07:33:04.564        Update error: invalid login credentials (error 5)

Couldn't authenticate user for resource with host server. URL was: http://dci.sophosupd.com/update

2016-07-14 07:33:09.057        Option all = no

2016-07-14 07:33:09.057        Option recurse = yes

2016-07-14 07:33:09.057        Option archive = no

2016-07-14 07:33:09.057        Option service = yes

2016-07-14 07:33:09.057        Option confirm = yes

2016-07-14 07:33:09.057        Option sxl = yes

2016-07-14 07:33:09.057        Option max-data-age = 35

2016-07-14 07:33:09.057        Option EnableSafeClean = yes

2016-07-14 07:33:09.088        Option vdl-logging = yes

2016-07-14 07:33:09.104        Customer ID:  094260ca9b3af99f9d4a3909fc47a743

2016-07-14 07:33:09.104        Machine ID:    781a4a2e7e794d12a5b77a53445a92cb

2016-07-14 07:33:09.104        Component SVRTcli.exe version 2.5.5

2016-07-14 07:33:09.104        Component control.dll version 2.5.5

2016-07-14 07:33:09.104        Component SVRTservice.exe version 2.5.5

2016-07-14 07:33:09.104        Component engine\osdp.dll version 1.44.1.2250

2016-07-14 07:33:09.104        Component engine\veex.dll version 3.65.0.2250

2016-07-14 07:33:09.104        Component engine\savi.dll version 9.0.1.2250

2016-07-14 07:33:09.104        Component rkdisk.dll version 1.5.30.0

2016-07-14 07:33:09.104        Version info:   Product version          2.5.5

2016-07-14 07:33:09.104        Version info:   Detection engine        3.65.0

2016-07-14 07:33:09.104        Version info:   Detection data           5.26

2016-07-14 07:33:09.104        Version info:   Build date       4/5/2016

2016-07-14 07:33:09.104        Version info:   Data files added         626

2016-07-14 07:33:09.104        Version info:   Last successful update           (not yet updated)

 

 

Thanks for your continued help! I’m glad there are people who can make sense of all these logs.

I decided to open Sophos again, and it updated the virus database. It still came back with a clean scan.

Update Firefox to the newest version.

 

========================================

 

Your computer is clean

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

• Activate UAC (optional; some users prefer to keep it off)
• Remove disinfection tools
• Create registry backup
• Purge System Restore
• Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.

Yay, this whole process was easier than I thought.

 

I have some questions to make sure this last part goes right:

 

1. I only saved-to-desktop the programs you specified "desktop", the others I put in a folder on the desktop.
         1.a. Do I need to move those to the desktop before running DelFix ?

         1.b. I'm curious what the "other minor adjustments" are.

 

3. Would the "trojans, rootkits or bootkits" that are 'listed among my infections' be in the log generated by DelFix?

 

Thanks for everything so far.

P.S.   Did you see any signs of hacking?

No, I didn't see any signs of hacking.

 

1a - yes

1b - not sure what you're referring to

 

3, You didn't have any.

( fyi, I'm busy today, hopefully I'll get a chance to work on this more in 12 hours ) thanks