My first problem is that I know very little about computers, which is why I'm having the following problems.
Late last year, I decided to set up a home office so I could telecommute a few days a week. To be budget friendly, I bought the necessary items one at a time, as I found them on sale. Briefly, what I ended up with is:
- Microsoft Natural Ergonomic keyboard
- ASUS desktop, model number M32CD_A_F_K20CD_K31CD Series (from the properties tab on the "this PC" icon. I also found a shorter number that may or may not be a model number: 208HB5H
- the tower came with a graphics card that said it supported dual monitors. It's an Intel (either "R" or "K"; it's not clear) HD Graphics 530
When that arrived, I wanted to plug it in to make sure it worked since I bought it online. Initially, I only had access to an old HP old monitor, I think they were called CRT flat screen monitors. The computer booted up fine, though the display was like an old-time DOS looking screen, so I repacked it until I could find a deal on flat screen LED monitors.
- I then bought an ASUS 24" LED Monitor, model # VE247H. I could only afford one at the moment because I bought a dual monitor stand so I could elevate both the monitor and regain desk space. A co-worker said I could use an older monitor that I had lost the VGA cord to (which is why I used the boat anchor to make sure the desktop tower worked). This new monitor came with two cords, a VGA (has blue adapters on each end) and a DMI (has white adapters with the pins that have two separate squares of 9 pins in each square and then a long pin that looks like a horizontal hyphen).
- The second monitor I'm trying to use is a 19' or 20" (I think) wide screen Compaq LCD flat screen monitor, model number: S2022a and as luck would have it, I located the VGA cord.
I didn't know about needing a splitter cord, so I set up the ASUS monitor and have been using just the one monitor. My son-in-law texted me a picture of a VGA cable splitter from Wal-Mart and said that's what I need. I went to Wal-Mar, they don't carry them in the store, so I went to Office Max, and they don't either - but the sales person was at least trying to be helpful, even though she confused me more. She said I could get an HDMI cable and put that in my new monitor and connect it to the tower, then hook the small monitor to the tower with the VGA cable. That didn't sound like that would work, so I left without buying anything and here I am, on this forum, trying to figure out what I need before I just order what my son-in-law said I needed, because I'm not sure that's ultimately what I want. I spent the extra money on the monitor so I could get the HDMI, etc.
Is there a splitter that is half HDMI and half VGA or DMI (because I actually think the small monitor has both VGA and DMI holes to screw the cords into). Is that even possible?
My roommate tried to hook up both monitors following the Office Max lady's instructions, but he said something about the tower can only output to one of the monitors. So I asked him to just hook up the big monitor with an HDMI cable I had on hand. All I got was blue screen and then the monitor would go to sleep in less than 30 seconds and the mouse wouldn't work. He used the menu screen from the monitor to click over to HDMI, but the screen remained blue until it went to sleep.
I have the new monitor reconnected with the VGA cord. Since I don't know where anything is with Windows 10, I can't find anything that says "Control Panel" but I came across a picture of a computer that I think said devices, but I don't remember how I found it, so I can't be sure. It had a weird description in the dropdown tree/list of the only monitor listed under (I think, drivers?) and I think that's for the small monitor. I didn't see anything for the new monitor).
I don't know if you would also need to know that I'm running Office 2016 (which is as confusing as Windows 10...)
I would appreciate any help any member is kind enough to offer...I do ask that your response be simple-minded, as I'm sure the above explanation screams "NOVICE".