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~~Toshiba satellite sound driver...L505D..where is it?


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17 replies to this topic

#1 jake21

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Posted 10 July 2016 - 01:42 PM

Re installed windows 7..no sound. Cant find any reference to sound driver in manager. I do recall seeing REALTEK at some time. Went to Toshiba site, and could not find anything there. Any link to proper sound driver for the laptop sound

 

TOSHIBA SATELLITE L505D-S5983.

 

Could use any reference to video, other updates.....appreciate!  Windows 7 OS.


Edited by jake21, 10 July 2016 - 01:42 PM.


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#2 JohnC_21

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Posted 10 July 2016 - 02:01 PM

Are there any yellow exclamation marks in Device Manager under the Sound Category?

 

If you had a Realtek chipset it would most likely be a HD codec. You can download it here. Pick either 32bit or 64bit. If there are no devices listed under Sound in Device Manager it may not install.

 

There is also a troubleshooter in Control Panel under System and Security named Find and Fix Problems. Check the Sound Playback troubleshooter.



#3 Viper_Security

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Posted 10 July 2016 - 03:19 PM

here is the direct download link: 

 

cdgenp01.csd.toshiba.com/content/support/downloads/driver_audio_realtek_TC50042400C.exe

 

 

if you do not want to click that, here is the previous page:

 

http://support.toshiba.com/support/modelHome?freeText=2346344


    IT Auditor & Security Professional

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#4 JohnC_21

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Posted 10 July 2016 - 03:27 PM

@jake21, you want to download the driver Viper_Security linked to, not mine. Thanks Viper_Security.



#5 Viper_Security

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Posted 10 July 2016 - 03:30 PM

@jake21, you want to download the driver Viper_Security linked to, not mine. Thanks Viper_Security.

No worries, he/she might need the codec as well :)


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#6 jake21

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Posted 10 July 2016 - 06:05 PM

Thanks for the link....ran the exe from VIPER. Re boot, speaker Icon has dreaded X in red. Says...no headphones or speakers? Ideas?

#7 Viper_Security

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Posted 10 July 2016 - 07:21 PM

Thanks for the link....ran the exe from VIPER. Re boot, speaker Icon has dreaded X in red. Says...no headphones or speakers? Ideas?

The Underlined  usually mean there is no device plugged into the machine, try the front panel jack (if applicable) as well as the back panel jack (NORMALLY Green)

 

Unplug your speakers from your PC>Plug them back in. if nothing:

 

Open device manager>find the drop-down menu for "Sound Video and Game Controllers"

Locate your audio device and uninstall it (right click>uninstall)

Unplug the 3.5mm headphone jack(make sure you're connected to the internet) 

Restart. it should pick it up automatically, if not,

reinstall the driver i had linked previously along with the codec JohnC_21 had linked from Realtek.

 

Let us know


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#8 jake21

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Posted 11 July 2016 - 08:54 AM

Tried plugging in external speakers , just get a loud HUM. Still have X on speaker icon on tray. Went to device manager as you suggested. Here is some info that might help?

SOUND, VIDEO GAME CONTROLLER lists the following

ATI HDMI AUDIO
REALTEK 6/24/2009
Driver is 6.0.1.5880

There are no yellow exclamation points, and Manager indicates all working properly. Hope this info might help. tried the uninstall/install...same result. Thanks again..

#9 JohnC_21

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Posted 11 July 2016 - 10:05 AM

Right click the speaker in the system tray. Select Playback Devices. Is there a green checkmark next to your speaker? Under the Sound tab make sure Windows default is in the dropdown box.

 

Make sure the Windows Audio Service in started in Services. Right Click Computer > Manage > Services

 

Try the sound troubleshooter. Control Panel > System and Security > Find and Fix Problems > Troubleshoot Audio Playback.



#10 jake21

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Posted 11 July 2016 - 02:35 PM

Right click speaker icon on tray:

PLAYBACK: REALTEK HDMI OUTPUT ( HIGHLIGHTED), SMALL TYPE HAS ATI HDMI AUDIO NOT PLUGGED IN. SMALL RED DOWN ARROW.

SOUNDS TAB: WINDOWS DEFAULT IN PULL DOWN... TEST ARROW FOR SOUNDS IS GREYED OUT.

The windows services show WINDOWS AUDIO as started/automatic

The the trouble shoot and it says cannot find solution..explore other avenues,etc.

Thanks again...

#11 Viper_Security

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Posted 11 July 2016 - 02:47 PM

Are you using VGA, DVI-*, or HDMI for your monitor? if you are using hdmi for the audio then you should need the realtek high definiton audio codec as JohnC_21 linked before. ( http://www.realtek.com.tw/downloads/downloadsCheck.aspx?langid=1&pfid=24&level=4&conn=3&downtypeid=3 )

 

if not we need more details of your set up.


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#12 JohnC_21

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Posted 11 July 2016 - 02:53 PM

I am not sure what the problem is. You can download Fatdog64 linux hereFatdog64-702.iso

 

Burn the iso to a CD and at the desktop attach a USB flash drive with some MP3s. You will see a USB icon appear in the lower left next to your hard drive partitions. Click once on it. In the File Manager click on one and see if you hear any sound.  

 

This is not your exact model number but on the Toshiba Board is this 15 page long thread on no sound for the L505D



#13 jake21

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Posted 12 July 2016 - 07:13 AM

Sorted through the thread referenced above on the problem. The best comment was this:


TOPIC: no sound / usb on satellite l505d-gs60​00
.
No driver will work for audio and usb on my L505D any suggestions

I'll play around with the LIINUX idea......thanks..Ah, the joys of a TOSHIBA laptop....

Edited by jake21, 12 July 2016 - 07:22 AM.


#14 JohnC_21

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Posted 12 July 2016 - 07:36 AM

Are your USB ports functioning? The two are related.



#15 jake21

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Posted 12 July 2016 - 10:34 AM

USB ports are fine...that's the odd point here....most of the posts related to both sound and audio problems...a few however reference the no sound issue. Not sure what the HDMI reference is here....Yes, there is an HDMI port, but it is not used, and the sound appears to reference the ATI HDMI AUDIO, and shows it is working ? I suppose it's too easy to think it would be a toggle between internal/external speakers,etc.




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