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Can't open some two things at same time+ other things


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#1 araragi

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Posted 10 July 2016 - 06:53 AM

When I open the application Fraps, puush closes.

Also when I open the game "Elsword", "osu!" closes.

I am using Windows 10, Sapphire Radeon 390 gpu.

Why am I not able to open both of these applications at the same time? On my cheap window 7 laptop, I can open both..

It says that the application has stopped working -> then proceeds to closing itself.


Edited by araragi, 10 July 2016 - 10:09 AM.


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#2 usasma

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Posted 11 July 2016 - 03:51 PM

Open puush, then open Fraps and let it close

Then open osu! and then open Elsword and let it close

Then, Let's try looking at these 2 sets of reports:

 

1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location.
By default it'll be a .zip file located on your Desktop
Simply upload the .zip file with your next post and we'll move on from there.
If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

Edited by usasma, 11 July 2016 - 03:52 PM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 araragi

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Posted 12 July 2016 - 05:08 AM

I also tried downloading hwmonitor but right when it tried installing, it would crash.

So I tried disabling Norton security, and now when I run the setup, it would ask me for administration rights, I click yes and it just disappears. Nothing happens.

 

Ok so I tried opened Elsword, then while Elsword was open, I opened osu! It crashed.

But when I opened fraps while push was open, it did not crash anymore.

I was unable to upload the perfmon file because it was too large, so I will use puush to send the perfmon file instead. http://puu.sh/pYVce/a773237159.html

here is the event viewer file http://puu.sh/pYVBu/6898b6d10e.evtx

 

I tried downloading hw monitor but right when it starts installing, it crashes.

I tried disabling Norton security, and as a result when I open the setup, it would ask me for administration rights. I clicked yes, and the setup doesn't even pop out anymore. It just disappears.

 

I tried reading the event viewer myself and apparently the thing that came with my motherboard installation was the cause. I disabled it and now I can open both. But honestly, MSI Nahimic is something that boost sound. I would want it on. Would it be possible?

Attached Files


Edited by araragi, 12 July 2016 - 05:24 AM.


#4 usasma

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Posted 12 July 2016 - 07:40 AM

Everything that we do here is to test your system.

You can reset the things that we test to whatever you want them to be.

 

If disabling NahimicMSI fixed things, then the next step is to uninstall it (re-enable it before uninstalling it).

If the problems go away, then you can try installing a freshly downloaded copy from the MSI website - in the hopes that the fresh copy won't have the problems that the one you uninstalled did.

In most cases this will work - but there are other

 

Beyond this I have these 5 suggestions:
1.  Get ALL available Windows Updates.  It may take several trips to get them all
2.  Get ALL available, compatible updates for your OS from the manufacturer's website (to include BIOS/UEFI).
3.  Get ALL available, compatible updates for the programs and any additional hardware installed on your computer from the developer's website
4.  Start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html
5.  If all of the hardware tests pass, then run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

If all of this doesn't work, then we'll move on to other tests/reports to see what we can figure out.

Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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