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How do I view a dvd that is locked

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2 replies to this topic

#1 Abrolat


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Posted 09 July 2016 - 10:48 AM

Hello all
I dont know if this is the right place to ask this question. 
We have obtained CCTV footage of an accident but no one can open it to watch it.  Unfortunately the original has been erased. Is there a trick that I can try to unblock it?

Edited by Queen-Evie, 09 July 2016 - 02:34 PM.
moved from Windows 10 Support to the appropriate forum

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#2 Bill_Bright


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Posted 09 July 2016 - 12:08 PM

Hi abrolat and Welcome.


I note in your title you said the DVD is "locked", then you suggest it is "blocked" so not sure what you mean.


Do you get an error when trying to view the accident file?


Typically there should be no reason you cannot see the files on a DVD even if there is some sort of protection or encryption on the DVD. You just may not be able to open the files and view the content of the files - unless the DVD is damaged or corrupt.


So does the disk appear in File Explorer with your other drives? And can you see this video file when you use File Explorer to look at the contents of the DVD?

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#3 Kilroy


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Posted 09 July 2016 - 12:59 PM

Sounds like you don't have the right software to play the type of file you are attempting to view.  You may need to download software from the maker of the CCTV system to view it.

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