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constant BSOD's vista


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#1 Lemurite

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Posted 09 July 2016 - 10:09 AM

not exactly sure how i could show the dump files but for the most part all the BSOD's have been caused by ntoskrnl.exe and sometimes with one of these as well ecache.sys, tcpip.sys, nvlddmkm.sys, Ntfs.sys, Ndis.sys. prior to these happening i didn't add new hardware or software. i also have a few of the BSOD's minidump files on a onedrive thingy am i allowed to post links to that? Any ideas on how i can fix this?

 

Note: in the attached is a picture of what can be seen after a BSOD, does his mean my hard drive needs to be replaced?

Attached Files


Edited by Lemurite, 09 July 2016 - 10:13 AM.


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#2 usasma

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Posted 10 July 2016 - 07:03 AM

You can upload .zip files - so zip up the minidumps and upload them that way.

Also, if you can get into Windows, Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

When you get a number of different BSOD's, the most common cause is a hardware/compatibility/or low-level driver problem.

The screen with Hard-disk drive failure is another clue that you may be having hard drive issues.

Start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

The first 3 tests (malware, memory, and hard drive) have options that are bootable - so if you can't get into Windows you can still test those things.
I'd start with the hard drive diagnostics - as that's the most likely problem.

 

If the hard drive fails the diagnostics, then the most likely solution is a new hard drive.

You'll also have to have recovery media and a product key to install the recovery media (if you have the original recovery disks, the key may be included in it).


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Lemurite

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Posted 11 July 2016 - 09:01 AM

the first link you provided led to a download that norton blocked saying that it is malicous, the second i get a nsis error while downloading it.



#4 usasma

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Posted 11 July 2016 - 06:31 PM

The first link is a link to the pinned topic at the top of the BSOD forum.  It's been used by hundreds, if not thousands of people.

The second link is to my website - and that page gets about 3,000 hits a month.

 

I have to wonder if you might be infected (or your Norton is corrupted).

It's possible that malware has corrupted your current protection, so please try a couple of these, independent scans (from this link: https://www.us-cert.gov/ncas/alerts/TA15-286A ).  This is in case your current protection is compromised by malware and giving false results:

           F-Secure
           https://www.f-secure.com/en/web/home_global/online-scanner (link is external)

           McAfee
           http://www.mcafee.com/uk/downloads/free-tools/stinger.aspx (link is external)

           Microsoft
           http://www.microsoft.com/security/scanner/en-us/default.aspx (link is external)

           Sophos
           https://www.sophos.com/en-us/products/free-tools/virus-removal-tool.aspx (link is external)

           Trend Micro
           http://housecall.trendmicro.com/ (link is external)

    The above are examples only and do not constitute an exhaustive list. The U.S. Government does not endorse or support any particular product or vendor.
If you do find infections, I'd suggest posting over in the Am I Infected forum to ensure that all the bad stuff has been removed:  http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
Please read the pinned topics at the top of the forum for instructions on how to post there.

 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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