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CD/DVD player doesn't work code 52 error


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3 replies to this topic

#1 Stuffed

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Posted 08 July 2016 - 08:10 PM

I am running windows 10, upgraded from 8.1. I can't run disks in CD/DVD player, in the properties of the device I get this, 'Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52).

 

Thanks,

 

Stuffed



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#2 Niweg

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Posted 09 July 2016 - 04:00 PM

 Look in Device Manager for entries with ! or ? to the left.  These are the drivers causing your problem.  You need to download Windows 10 compatible drivers for these.  Get them ONLY from your computer's manufacturer.

 

 Good luck.


Make regular full system backups or you'll be sorry sooner or later.


#3 CKing123

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Posted 09 July 2016 - 07:27 PM

I am running windows 10, upgraded from 8.1. I can't run disks in CD/DVD player, in the properties of the device I get this, 'Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52).
 
Thanks,
 
Stuffed

It may have been because by default, driver signature enforcement might have been turned off, and Windows 10 turned it back on.
 
Lets run MiniToolBox and get more information about the drivers
 
3Al62Pm.pngMiniToolBox
 
Download MiniToolBox and move the executable file to your Desktop if you have deleted MiniToolBox from using it before, otherwise skip this step
Right-click on MiniToolBox.exe and select Spcusrh.pngRun as Administrator
Check the following options:

  • Devices (Make sure that Only Problems is chosen)

Once this is done, click on Go and wait for the scan to complete
Once the scan is complete, a log will open.
Please copy/paste the content of the output log in your next reply
 
-CKing


If I am helping you and I don't respond within 2 days, feel free to send me a PM

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#4 usasma

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Posted 10 July 2016 - 06:27 AM

Right click on the malfunctioning CD/DVD drive in Device Manager.

Select "Uninstall".

If it asks to remove driver software, check the box to remove the software.

Then let it remove the device.

Then reboot the system and see if that has fixed it (and if that has fixed the error in Device Manager).

 

In most cases Windows will include the drivers for these devices.

If it doesn't, then the chipset drivers will provide a driver for them.

You may want to try updating your chipset drivers also (and ensuring that Windows is fully updated).

 

Also, you may want to try the CD/DVD drive in another system - to see if it works there.
If it doesn't, then I'd have to suspect that there's a physical problem with the drive (and you may need a new CD/DVD drive).


Edited by usasma, 10 July 2016 - 06:27 AM.

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