Can anyone help me? I bought a brand new Dell Inspiron 15 on March 18,2016 and it is a disaster.
When I got it home and unboxed it and turned it on, it went wild. It quivers and shakes and flashes off and on
so fast you can't even read the screen. Trusting the name Dell I didn't get the extended warranty, so I have the
limited warranty until Mar. 2017. I got in touch with Dell Tech support, gave them permission to go in and probe
it. They told me it had what they called a"ghost touch", I sent it back to the depot for repair. Two weeks later I
got it back with a note saying "no issues found". Since then more Dell techs have probed inside and found nothing.
Now they want me to send it to the depot again. I have burned a couple of small spots on the palm rest, I told them
that I was totally to blame for that, they wanted to blame that. I explained again that my Dell was no good when I took
it out of the box. There is a lemon law isn't there?? I am at my wits end.