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Registry Problems.. I Think


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#1 opafaf

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Posted 12 August 2006 - 11:24 AM

Hi! I know someone can help. My computer recently died on me, I took it in to have it fixed, and the genius tech decided that the only way to fis the problem was to do a repair install for XP. Since then, there are several problems, and i think it has to do with the registry. First, none of my settings are saved. Everytime I reboot my computer, it takes me back to the original start menu (even though I have changed it multiple time) also, nothing that I cahnge in the folder options stays the same, or anything in IE. Another problem is that I can't change my background image, it just lets me change a color.. it sucks. Another problem is that I can't download ANYTHING from the internet, whenever I try, it says that IE can't open the file... so I tried to install Opera, I downloaded it from another computer and tried installing it on mine. It wouldn't install because it couldn't access the registry... so.. I have a TON of issues, and i am hoping that someone could help me out! THANK YOU!!
Michael (Opafaf)

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#2 buddy215

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Posted 12 August 2006 - 11:37 AM

Make sure you have administrator privileges. What does the "genius tech" have to say?
“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 opafaf

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Posted 12 August 2006 - 05:06 PM

I do, there are no passwords or anything on my machine, I checked the acocutns and it says that I am an administrator... anyone else?

#4 Enthusiast

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Posted 12 August 2006 - 05:52 PM

Do a scan in safe mode with your anti-virus program.

When you say "Everytime I reboot my computer, it takes me back to the original start menu (even though I have changed it multiple times", do you mean your homepage in Internet Explorer?

What is the start page it takes you to?

This sounds like malware on the computer - not necessarilly a registry problem although you could have a registry problem as well.

Do you have any anti-malware aps on your computer, such as Spybot or Windows Defender?
If so, try to run scans.

#5 opafaf

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Posted 12 August 2006 - 06:04 PM

when I reboot, its like, all the settings return to their default settings, so if I had changed my homepage, it defaults back to MSN, or if I change my desktop options, it all defaults back to the original configuration. I had my computer in for repairs last week, and they removed all the spyware that was on it, they ran a program to fix that problem. Now, since I have had so many errors concerning the registry, I figure it is now a registry problem.. that help?

#6 Enthusiast

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Posted 12 August 2006 - 06:16 PM

Can you download?

If you can:

Run both Adaware and Spybot Search and Destroy from safe mode, updating each program’s malware definitions before you scan and allowing both to fix what they find.

If you do not already have these freeware aps installed on your computer, you can get them at the following sites:

*AdAware SE: http://www.majorgeeks.com/download506.html

*Spybot S&D: http://www.safer-networking.org/en/index.html

Following that that I suggest you post a “HijackThis” log for expert assistance with your malware infection.

Read the pinned post in our “HijackThis” forum,
here
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
Carefully read and follow all directions explicitly.

Following instructions create a HJT log, and POST THE HJT LOG YOU CREATED IN OUR HJT FORUM – not in this forum,
at this link.
http://www.bleepingcomputer.com/forums/posthjtlog.html
Include the specs for your computer (ie, processor, amount of RAM, brand or motherboard, etc, and briefly describe the problem you are experiencing.)

Unless you are expert at editing the registry, Do not use the Hijack This program to try to fix anything by yourself as even what may seem to be a small mistake can render your operating system inoperable.
Some files when in the correct folder for them may be fine while in another may be malware hiding.


A member of our expert HJT Team will analyze your log, make recommendations and offer assistance, walking you through the complete repair process.

It may take a period of time to get a response to the log you posted because the members of our HJT Team are kept very busy.
Please be patient as this team is manned by volunteers. They will help you in order received as soon as possible.

NOTE
Once you have posted your HJT log, please DO NOT make any additional posts in the HJT forum thread you created until you get a response from a member of our HJT expert team, and do not make any changes to your system (changes, including any attempted repairs, will make your computer to be different than displayed in the log you posted and therefore make your log inaccurate).

The first criteria the HJT Team has when looking for logs that need replies are posts showing 0 replies. If you make an additional post, it will show as having 1 reply.
A team member, looking for a new log that requires help might well assume another HJT Team member is already assisting you and might not open the thread to respond.

So, post your HJT Log in our HJT Forum (not here in this forum) and wait for a response from a HJT team member.

After you post your log, please do not make any changes to your computer. Discontinue trying to delete anything with any program as changes will make your HJT log obsolete and waste valuable time spent by our HJT experts analyzing the log made innacurate by changes and therefore their plan formulated to address the problems will also be obsolete.

If after 5 days you still have gotten no response, then post a re-request and a link to your HJT log HERE.
http://www.bleepingcomputer.com/forums/topic14717.html




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