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Avast Firewall turned off, AV wouldn't scan. Partially solved.


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7 replies to this topic

#1 jlwm

jlwm

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Posted 07 July 2016 - 01:46 PM

Hello,

 

This is regarding a HP desktop running Windows 8. On the morning of July 4, some programs began opening slower than usual and my Avast Internet Security Firewall suddenly turned off. Fearing a virus or some attack, I immediately disconnected from the internet by unplugging the network cable and turned the computer off. I turned the computer back on (still disconnected from the internet) and discovered that the firewall was still off and when I would try to turn it on, it wouldn't turn on. I tried to run a virus scan using Avast, but an error came up stating "Unable to start scan. Not enough storage is available". I thought that was odd since this computer has 12GB of RAM and a 2TB HD that's barely 1/4 full. I did a scan with MBAM and found nothing. I tried to scan with Avast again and the storage error still came up. However, I was able to do a boot time virus scan with Avast which found nothing. Additionally, after the boot time scan was completed, the firewall was on again and the sluggishness that some programs had when I opened them was gone.

 

At the advice of a friend who works on computers, I downloaded and ran TDSSKiller, Junkware Removal Tool, and RKill and did another scan with MBAM and Avast after I ran those programs.  JRT removed some Temporary Internet Files, an eBay shortcut I never used, a browser extension, and two SearchScope registry keys.

 

Now, my issue is that I just want to be sure that everything is taken care of and that I'm truly not infected before I upgrade the OS. I can post logs. 

 

Thanks,

 

-Joseph

 



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#2 Broni

Broni

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  • Local time:09:51 PM

Posted 07 July 2016 - 06:58 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#3 jlwm

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Posted 07 July 2016 - 08:44 PM

checkup.txt:

Results of screen317's Security Check version 1.014 --- 12/23/15  

   x64 (UAC is enabled)  
 Internet Explorer 10 Out of date!
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Windows Defender   
avast! Antivirus   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 MVPS Hosts File  
 Spybot - Search & Destroy 
 Java version 32-bit out of Date!
 Adobe Flash Player 22.0.0.192  
 Mozilla Firefox (47.0) 
 Google Chrome (51.0.2704.103) 
 Google Chrome (51.0.2704.84) 
 Google Chrome (SetupMetrics.pma..) 
````````Process Check: objlist.exe by Laurent````````
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Spybot Teatimer.exe is disabled!
 Malwarebytes Anti-Exploit mbae-svc.exe   
 Malwarebytes Anti-Exploit mbae64.exe   
 Malwarebytes Anti-Exploit mbae.exe   
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast afwServ.exe  
 AVAST Software Avast avastui.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  % 
````````````````````End of Log``````````````````````
 
FSS.txt:

Farbar Service Scanner Version: 27-01-2016
Ran by Joey (administrator) on 07-07-2016 at 19:23:34
Running from "C:\Users\Joey\Downloads"
Microsoft Windows 8  (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 
MiniToolBox Results:

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Joey (administrator) on 07-07-2016 at 19:26:33
Running from "C:\Users\Joey\Downloads"
Microsoft Windows 8  (X64)
Model: 700-047c Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com
127.0.0.1 www.100sexlinks.com
127.0.0.1 100sexlinks.com
127.0.0.1 10sek.com
127.0.0.1 www.10sek.com
127.0.0.1 www.1-2005-search.com
127.0.0.1 1-2005-search.com
127.0.0.1 123fporn.info
127.0.0.1 www.123fporn.info
127.0.0.1 123haustiereundmehr.com
127.0.0.1 www.123haustiereundmehr.com
127.0.0.1 123moviedownload.com
127.0.0.1 www.123moviedownload.com
 
There are 15464 entries.
 
========================= IP Configuration: ================================
 
Realtek PCIe GBE Family Controller = Ethernet (Connected)
Ralink RT3290 802.11bgn Wi-Fi Adapter = Wi-Fi (Media disconnected)
TAP-Win32 Adapter V9 = Local Area Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 9" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="other_0" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : joe-pc
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : attlocal.net
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : TAP-Win32 Adapter V9
   Physical Address. . . . . . . . . : 00-FF-8B-EA-4A-AA
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 11:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 9C-2A-70-2E-12-3F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Ralink RT3290 802.11bgn Wi-Fi Adapter
   Physical Address. . . . . . . . . : 9C-2A-70-2E-12-3D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Ethernet:
 
   Connection-specific DNS Suffix  . : attlocal.net
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 88-51-FB-51-FC-AD
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2602:306:bca8:9ef0:f8c8:e4fc:b53f:a971(Preferred) 
   Temporary IPv6 Address. . . . . . : 2602:306:bca8:9ef0:f087:5ed2:8c7e:fa0d(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::f8c8:e4fc:b53f:a971%14(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.85(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, July 7, 2016 1:04:17 PM
   Lease Expires . . . . . . . . . . : Friday, July 8, 2016 1:04:16 PM
   Default Gateway . . . . . . . . . : fe80::769d:dcff:fe89:8091%14
                                       192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter Local Area Connection* 13:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 14:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.attlocal.net:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : attlocal.net
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  homeportal
Address:  192.168.1.254
 
Name:    google.com
Addresses:  2607:f8b0:4000:802::200e
 216.58.194.46
 
 
Pinging google.com [2607:f8b0:4000:802::200e] with 32 bytes of data:
Reply from 2607:f8b0:4000:802::200e: time=36ms 
Reply from 2607:f8b0:4000:802::200e: time=34ms 
 
Ping statistics for 2607:f8b0:4000:802::200e:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 34ms, Maximum = 36ms, Average = 35ms
Server:  homeportal
Address:  192.168.1.254
 
Name:    yahoo.com
Addresses:  2001:4998:44:204::a7
 2001:4998:58:c02::a9
 2001:4998:c:a06::2:4008
 98.138.253.109
 206.190.36.45
 98.139.183.24
 
 
Pinging yahoo.com [2001:4998:44:204::a7] with 32 bytes of data:
Reply from 2001:4998:44:204::a7: time=145ms 
Reply from 2001:4998:44:204::a7: time=142ms 
 
Ping statistics for 2001:4998:44:204::a7:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 142ms, Maximum = 145ms, Average = 143ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 20...00 ff 8b ea 4a aa ......TAP-Win32 Adapter V9
 16...9c 2a 70 2e 12 3f ......Microsoft Wi-Fi Direct Virtual Adapter
 15...9c 2a 70 2e 12 3d ......Ralink RT3290 802.11bgn Wi-Fi Adapter
 14...88 51 fb 51 fc ad ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
 13...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.85     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.85    276
     192.168.1.85  255.255.255.255         On-link      192.168.1.85    276
    192.168.1.255  255.255.255.255         On-link      192.168.1.85    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.85    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.85    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 14    276 ::/0                     fe80::769d:dcff:fe89:8091
  1    306 ::1/128                  On-link
 14    276 2602:306:bca8:9ef0::/64  On-link
 14    276 2602:306:bca8:9ef0:f087:5ed2:8c7e:fa0d/128
                                    On-link
 14    276 2602:306:bca8:9ef0:f8c8:e4fc:b53f:a971/128
                                    On-link
 14    276 fe80::/64                On-link
 14    276 fe80::f8c8:e4fc:b53f:a971/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 03 C:\windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 04 C:\windows\SysWOW64\NLAapi.dll [55296] (Microsoft Corporation)
Catalog5 05 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog5 06 C:\windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 08 C:\windows\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog9 01 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 02 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 03 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 04 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 05 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 06 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 07 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 08 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 09 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 10 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 11 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [66560] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [72192] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [53760] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 08 C:\Windows\System32\wshbth.dll [64000] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (07/07/2016 01:32:45 PM) (Source: Perflib) (User: )
Description: .NETFrameworkC:\windows\system32\mscoree.dll8
 
Error: (07/05/2016 01:55:41 PM) (Source: HP Active Health) (User: )
Description: SmartDrive executable didn't pass digital signature validation. Execution aborted: [C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\Executable Agent Data\_Shared\DiskCheck\ETD_GetSMART.exe]
 
Error: (07/05/2016 01:55:33 PM) (Source: HP Active Health) (User: )
Description: Agent DiskPhysical threw an exception: System.NullReferenceException: Object reference not set to an instance of an object.
   at HP.ActiveHealth.Agents.DiskPhysical.DiskPhysicalAgent.CollectNewDataClasses(FileInfo agentStateFile, IDataClassCollector dataClassColector)
   at HP.ActiveHealth.API.DataGeneration.AgentRunner.QueryAgentDelegate(Object agentObj)
 
Error: (07/05/2016 01:55:07 PM) (Source: HP Active Health) (User: )
Description: DiskPhysical executable didn't pass digital signature validation. Execution aborted: [C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\Executable Agent Data\_Shared\DiskCheck\ETD_GetSMART.exe]
 
Error: (07/05/2016 01:38:39 AM) (Source: HP Active Health) (User: )
Description: SmartDrive executable didn't pass digital signature validation. Execution aborted: [C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\Executable Agent Data\_Shared\DiskCheck\ETD_GetSMART.exe]
 
Error: (07/05/2016 01:38:38 AM) (Source: HP Active Health) (User: )
Description: Agent DiskPhysical threw an exception: System.NullReferenceException: Object reference not set to an instance of an object.
   at HP.ActiveHealth.Agents.DiskPhysical.DiskPhysicalAgent.CollectNewDataClasses(FileInfo agentStateFile, IDataClassCollector dataClassColector)
   at HP.ActiveHealth.API.DataGeneration.AgentRunner.QueryAgentDelegate(Object agentObj)
 
Error: (07/05/2016 01:38:38 AM) (Source: HP Active Health) (User: )
Description: DiskPhysical executable didn't pass digital signature validation. Execution aborted: [C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\Executable Agent Data\_Shared\DiskCheck\ETD_GetSMART.exe]
 
Error: (07/05/2016 01:34:06 AM) (Source: HP Active Health) (User: )
Description: SmartDrive executable didn't pass digital signature validation. Execution aborted: [C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\Executable Agent Data\_Shared\DiskCheck\ETD_GetSMART.exe]
 
Error: (07/05/2016 01:33:52 AM) (Source: HP Active Health) (User: )
Description: Agent DiskPhysical threw an exception: System.NullReferenceException: Object reference not set to an instance of an object.
   at HP.ActiveHealth.Agents.DiskPhysical.DiskPhysicalAgent.CollectNewDataClasses(FileInfo agentStateFile, IDataClassCollector dataClassColector)
   at HP.ActiveHealth.API.DataGeneration.AgentRunner.QueryAgentDelegate(Object agentObj)
 
Error: (07/05/2016 01:33:52 AM) (Source: HP Active Health) (User: )
Description: DiskPhysical executable didn't pass digital signature validation. Execution aborted: [C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\Executable Agent Data\_Shared\DiskCheck\ETD_GetSMART.exe]
 
 
System errors:
=============
Error: (07/07/2016 01:05:40 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 70.
 
Error: (07/05/2016 05:57:14 AM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4
 
Error: (07/05/2016 01:28:52 AM) (Source: Service Control Manager) (User: )
Description: The VBoxAsw Support Driver service failed to start due to the following error: 
%%2 = The system cannot find the file specified.
 
 
Error: (07/05/2016 01:27:56 AM) (Source: Microsoft-Windows-Kernel-General) (User: NT AUTHORITY)
Description: 0xc000014d0
 
Error: (07/05/2016 01:27:22 AM) (Source: Service Control Manager) (User: )
Description: The HP Software Framework Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (07/05/2016 01:27:22 AM) (Source: Service Control Manager) (User: )
Description: The Windows Media Player Network Sharing Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.
 
Error: (07/05/2016 01:27:22 AM) (Source: Service Control Manager) (User: )
Description: The Intel® Management and Security Application User Notification Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (07/05/2016 01:27:22 AM) (Source: Service Control Manager) (User: )
Description: The Intel® ME Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (07/05/2016 01:27:22 AM) (Source: Service Control Manager) (User: )
Description: The HP Support Solutions Framework Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (07/05/2016 01:27:21 AM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Security Center Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
 
 
Microsoft Office Sessions:
=========================
Error: (07/07/2016 01:32:45 PM) (Source: Perflib)(User: )
Description: .NETFrameworkC:\windows\system32\mscoree.dll8
 
Error: (07/05/2016 01:55:41 PM) (Source: HP Active Health)(User: )
Description: SmartDrive executable didn't pass digital signature validation. Execution aborted: [C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\Executable Agent Data\_Shared\DiskCheck\ETD_GetSMART.exe]
 
Error: (07/05/2016 01:55:33 PM) (Source: HP Active Health)(User: )
Description: Agent DiskPhysical threw an exception: System.NullReferenceException: Object reference not set to an instance of an object.
   at HP.ActiveHealth.Agents.DiskPhysical.DiskPhysicalAgent.CollectNewDataClasses(FileInfo agentStateFile, IDataClassCollector dataClassColector)
   at HP.ActiveHealth.API.DataGeneration.AgentRunner.QueryAgentDelegate(Object agentObj)
 
Error: (07/05/2016 01:55:07 PM) (Source: HP Active Health)(User: )
Description: DiskPhysical executable didn't pass digital signature validation. Execution aborted: [C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\Executable Agent Data\_Shared\DiskCheck\ETD_GetSMART.exe]
 
Error: (07/05/2016 01:38:39 AM) (Source: HP Active Health)(User: )
Description: SmartDrive executable didn't pass digital signature validation. Execution aborted: [C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\Executable Agent Data\_Shared\DiskCheck\ETD_GetSMART.exe]
 
Error: (07/05/2016 01:38:38 AM) (Source: HP Active Health)(User: )
Description: Agent DiskPhysical threw an exception: System.NullReferenceException: Object reference not set to an instance of an object.
   at HP.ActiveHealth.Agents.DiskPhysical.DiskPhysicalAgent.CollectNewDataClasses(FileInfo agentStateFile, IDataClassCollector dataClassColector)
   at HP.ActiveHealth.API.DataGeneration.AgentRunner.QueryAgentDelegate(Object agentObj)
 
Error: (07/05/2016 01:38:38 AM) (Source: HP Active Health)(User: )
Description: DiskPhysical executable didn't pass digital signature validation. Execution aborted: [C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\Executable Agent Data\_Shared\DiskCheck\ETD_GetSMART.exe]
 
Error: (07/05/2016 01:34:06 AM) (Source: HP Active Health)(User: )
Description: SmartDrive executable didn't pass digital signature validation. Execution aborted: [C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\Executable Agent Data\_Shared\DiskCheck\ETD_GetSMART.exe]
 
Error: (07/05/2016 01:33:52 AM) (Source: HP Active Health)(User: )
Description: Agent DiskPhysical threw an exception: System.NullReferenceException: Object reference not set to an instance of an object.
   at HP.ActiveHealth.Agents.DiskPhysical.DiskPhysicalAgent.CollectNewDataClasses(FileInfo agentStateFile, IDataClassCollector dataClassColector)
   at HP.ActiveHealth.API.DataGeneration.AgentRunner.QueryAgentDelegate(Object agentObj)
 
Error: (07/05/2016 01:33:52 AM) (Source: HP Active Health)(User: )
Description: DiskPhysical executable didn't pass digital signature validation. Execution aborted: [C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\Executable Agent Data\_Shared\DiskCheck\ETD_GetSMART.exe]
 
 
=========================== Installed Programs ============================
 
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Flash Player 22 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 22.0.0.192 - Adobe Systems Incorporated)
AMD Catalyst Install Manager (HKLM\...\{425D8EBC-EDEE-A047-63BA-F02A2D3D531E}) (Version: 8.0.911.0 - Advanced Micro Devices, Inc.)
Avast Internet Security (HKLM-x32\...\Avast) (Version: 10.4.2233 - AVAST Software)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Canon Calibration Tool (HKLM-x32\...\CanonCalibrationTool) (Version: 1.0.0 - Canon Inc.)
Canon Easy-WebPrint EX (HKLM-x32\...\Easy-WebPrint EX) (Version: 1.6.0.0 - Canon Inc.)
Canon IJ Scan Utility (HKLM-x32\...\Canon_IJ_Scan_Utility) (Version: 1.1.12.0 - Canon Inc.)
Canon MB2300 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MB2300_series) (Version: 1.04 - Canon Inc.)
Canon MB2300 series On-screen Manual (HKLM-x32\...\Canon MB2300 series On-screen Manual) (Version: 7.7.0 - Canon Inc.)
Canon MB2300 series User Registration (HKLM-x32\...\Canon MB2300 series User Registration) (Version:  - Canon Inc.)
Canon MP Navigator EX 2.0 (HKLM-x32\...\MP Navigator EX 2.0) (Version:  - )
Canon MP480 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP480_series) (Version:  - )
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: 3.3.0 - Canon Inc.)
Canon Quick Utility Toolbox (HKLM-x32\...\Quick Toolbox) (Version: 2.0.0 - Canon Inc.)
Canon Speed Dial Utility (HKLM-x32\...\Speed Dial Utility) (Version: 1.6.0 - Canon Inc.)
Classic Shell (HKLM\...\{023F92C9-AB10-4C54-BF09-C550AEC37917}) (Version: 4.0.6 - IvoSoft)
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3.5901 - CyberLink Corp.)
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.3.2509 - CyberLink Corp.)
Cyberlink PhotoDirector (HKLM-x32\...\InstallShield_{39337565-330E-4ab6-A9AE-AC81E0720B10}) (Version: 3.0.3.4608 - CyberLink Corp.)
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.3.2301 - CyberLink Corp.)
CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.3.2524 - CyberLink Corp.)
CyberLink PowerDVD (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.8.4930 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
DisableMSDefender (HKLM\...\{74FE39A0-FB76-47CD-84BA-91E2BBB17EF2}) (Version: 1.0.0 - Hewlett-Packard Company) Hidden
DiskCheckup v3.4 (HKLM-x32\...\DiskCheckup_is1) (Version: 3.4.1001 - PassMark Software)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 51.0.2704.103 - Google Inc.)
Google Chrome Canary (HKCU\...\Google Chrome SxS) (Version: 54.0.2790.1 - Google Inc.)
Google Earth (HKLM-x32\...\{817750FA-EC6A-485D-9901-0683AE6FFDF1}) (Version: 7.1.5.1557 - Google)
Google Earth Plug-in (HKLM-x32\...\{ADA8583A-C20B-414B-8CB7-3AA7A89F7952}) (Version: 7.1.4.1529 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.30.3 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
GoToMeeting 7.20.0.5174 (HKCU\...\GoToMeeting) (Version: 7.20.0.5174 - CitrixOnline)
Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP Connected Music (Meridian - installer) (HKLM-x32\...\StartHPConnectedMusic) (Version: 1.0 - Meridian Audio Ltd)
HP Connected Music (Meridian - player) (HKCU\...\HPConnectedMusic) (Version: 1.1 (build 112) hp - Meridian Audio Ltd)
HP MyRoom (HKLM-x32\...\{9C35EDE5-4B0F-45E7-A438-314BA889948E}) (Version: 9.0.0.0 - Hewlett-Packard Company)
HP Quick Start (HKLM-x32\...\{574F0207-8E98-46CD-8F79-318348C98C46}) (Version: 1.0.4660.30220 - Hewlett-Packard)
HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.6263.4289 - Hewlett-Packard)
HP Support Assistant (HKLM-x32\...\{79C54A05-F146-4EA0-8A70-D4EFE6181E52}) (Version: 8.2.8.25 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{B2B7B1C8-7C8B-476C-BE2C-049731C55992}) (Version: 12.00.0000 - Hewlett-Packard)
HP Support Solutions Framework (HKLM-x32\...\{55065080-504F-43BB-BE00-36B80D7D39A5}) (Version: 12.2.8.17 - Hewlett-Packard Company)
HydraVision (HKLM-x32\...\{F09765A4-B61D-CA90-4784-7E243163B150}) (Version: 4.2.252.0 - Advanced Micro Devices, Inc.) Hidden
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6435.0 - IDT)
Image Plugin (HKLM-x32\...\{54746B77-3873-4D13-9803-AE370FE987AA}) (Version: 3.07.0000 - Snap-on Business Solutions)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1252 - Intel Corporation)
Java 8 Update 45 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418045F0}) (Version: 8.0.450 - Oracle Corporation)
Java 8 Update 60 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418060F0}) (Version: 8.0.600.27 - Oracle Corporation)
Malwarebytes Anti-Exploit version 1.8.1.2563 (HKLM\...\Malwarebytes Anti-Exploit_is1) (Version: 1.8.1.2563 - Malwarebytes)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft Flight Simulator 2004 A Century of Flight (HKLM-x32\...\Flight Simulator 9.0) (Version: 9.0 - Microsoft)
Microsoft Office Professional 2010 (HKLM\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{5BABDA39-61CF-41EE-992D-4054B6649A9B}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{ED6C77F9-4D7E-447C-9EC0-9A212D075535}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Mozilla Firefox 47.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 47.0 (x86 en-US)) (Version: 47.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 47.0.0.5999 - Mozilla)
Musette version 2.12.8 (HKLM-x32\...\Musette_is1) (Version:  - )
PDFill FREE PDF Writer (HKLM\...\{D1399216-81B2-457C-A0F7-73B9A2EF6902}) (Version: 11.0 - PlotSoft LLC)
Private Internet Access Support Files (HKLM-x32\...\{7D72DAFF-DCB2-437B-BC22-4B2ABF21462B}) (Version: 1.0.0.0 - Private Internet Access)
Ralink Bluetooth Stack64 (HKLM\...\{307AA214-8490-9119-DA81-C8E875AD1C94}) (Version: 11.0.737.5 - Mediatek)
Ralink RT3290 802.11bgn Wi-Fi Adapter (HKLM-x32\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}) (Version: 5.0.21.0 - Mediatek)
Recovery Manager (HKLM-x32\...\{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}) (Version: 5.5.0.6208 - CyberLink Corp.) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0015-0409-1000-0000000FF1CE}_Office14.SingleImage_{C7BC6847-623D-4D8F-B87C-82215F0752BA}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0016-0409-1000-0000000FF1CE}_Office14.SingleImage_{C7BC6847-623D-4D8F-B87C-82215F0752BA}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0018-0409-1000-0000000FF1CE}_Office14.SingleImage_{C7BC6847-623D-4D8F-B87C-82215F0752BA}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0019-0409-1000-0000000FF1CE}_Office14.SingleImage_{C7BC6847-623D-4D8F-B87C-82215F0752BA}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-001A-0409-1000-0000000FF1CE}_Office14.SingleImage_{C7BC6847-623D-4D8F-B87C-82215F0752BA}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-001B-0409-1000-0000000FF1CE}_Office14.SingleImage_{C7BC6847-623D-4D8F-B87C-82215F0752BA}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-001F-0409-1000-0000000FF1CE}_Office14.SingleImage_{C814F7D9-CE9D-45AA-BA7C-88BDD0E1EB7C}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-001F-040C-1000-0000000FF1CE}_Office14.SingleImage_{77A8B979-11B0-4774-8003-574EE8A4BC22}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-001F-0C0A-1000-0000000FF1CE}_Office14.SingleImage_{05916788-991E-417B-A8F3-77F90A2B8271}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-002C-0409-1000-0000000FF1CE}_Office14.SingleImage_{D4D48631-AC28-4250-B882-C956555B0B1D}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-003D-0000-1000-0000000FF1CE}_Office14.SingleImage_{A3364707-2F53-4C83-8F68-C9877A9080C7}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0043-0000-1000-0000000FF1CE}_Office14.SingleImage_{F3FAAB68-7697-4B1F-A23A-72312565AEAB}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0043-0409-1000-0000000FF1CE}_Office14.SingleImage_{944EFCFD-823D-4C0A-9B01-CD76EEAEA1F3}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-006E-0409-1000-0000000FF1CE}_Office14.SingleImage_{58B1AD3E-54D7-42DC-AF42-218AA7C1ED8B}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-00A1-0409-1000-0000000FF1CE}_Office14.SingleImage_{C7BC6847-623D-4D8F-B87C-82215F0752BA}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0115-0409-1000-0000000FF1CE}_Office14.SingleImage_{58B1AD3E-54D7-42DC-AF42-218AA7C1ED8B}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0117-0409-1000-0000000FF1CE}_Office14.SingleImage_{C7BC6847-623D-4D8F-B87C-82215F0752BA}) (Version:  - Microsoft) Hidden
SimCity 4 Deluxe (HKLM-x32\...\{A7A34FC9-DF24-4A36-00AD-D4EFE94CC116}) (Version:  - )
SpeedFan (remove only) (HKLM-x32\...\SpeedFan) (Version:  - )
Spotify (HKCU\...\Spotify) (Version: 1.0.27.75.gdc223232 - Spotify AB)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.2.25 - Safer-Networking Ltd.)
SumatraPDF (HKLM-x32\...\SumatraPDF) (Version: 2.4 - Krzysztof Kowalczyk)
TI xHCI Filter Driver 1.0.0.4 (HKLM-x32\...\TI xHCI Filter Driver) (Version: 1.0.0.4 - Texas Instruments Inc.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.4 - VideoLAN)
WD Drive Utilities (HKLM-x32\...\{F9784E1D-4455-4BFF-A97A-1B1355A4FFDB}) (Version: 1.0.6.3 - Western Digital Technologies, Inc.)
WD Security (HKLM-x32\...\{2B58AB2C-D980-47FD-8633-E360314BA662}) (Version: 1.0.6.3 - Western Digital Technologies, Inc.)
WD SmartWare (HKLM\...\{232EB8E6-9B8C-4785-A994-B1E5E2376CDC}) (Version: 2.2.0.8 - Western Digital Technologies, Inc.)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3505.0912 - Microsoft Corporation)
 
========================= Devices: ================================
 
Name: Ralink Bluetooth PCIe Adapter
Description: Ralink Bluetooth PCIe Adapter
Class Guid: {d2de069d-7286-420b-baf8-225d700ce748}
Manufacturer: Ralink Technology Corp.
Service: rtbth
Device ID: PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C&REV_00\4&AB30070&0&01E1
Problem: : Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Resolution: Reasons for this error include a driver that is not present; a binary file that is corrupt; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.
Uninstall the driver, and then click "Scan for hardware changes" to reinstall or upgrade the driver.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 26%
Total physical RAM: 12243.34 MB
Available physical RAM: 8982.27 MB
Total Virtual: 13907.34 MB
Available Virtual: 10091.97 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Windows) (Fixed) (Total:1850.36 GB) (Free:1525.28 GB) NTFS
2 Drive d: (Recovery Image) (Fixed) (Total:10.74 GB) (Free:1.28 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\JOE-PC
 
Administrator            Guest                    Joey                     
 
========================= Restore Points ==================================
 
08-04-2016 15:00:56 Scheduled Checkpoint
04-07-2016 09:54:34 avast! antivirus system restore point
05-07-2016 06:32:01 JRT Pre-Junkware Removal
 
**** End of log ****
 
MBAM log:
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 7/7/2016
Scan Time: 7:29 PM
Logfile: 
Administrator: Yes
 
Version: 2.2.1.1043
Malware Database: v2016.07.07.06
Rootkit Database: v2016.05.27.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 8
CPU: x64
File System: NTFS
User: Joey
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 342474
Time Elapsed: 24 min, 28 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
MBAR logs:
Malwarebytes Anti-Rootkit BETA 1.9.3.1001
www.malwarebytes.org
 
Database version:
  main:    v2016.07.07.06
  rootkit: v2016.05.27.01
 
Windows 8 x64 NTFS
Internet Explorer 10.0.9200.17492
Joey :: JOE-PC [administrator]
 
7/7/2016 7:59:34 PM
mbar-log-2016-07-07 (19-59-34).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 342581
Time elapsed: 27 minute(s), 17 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.3.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.2.9200 Windows 8 x64
 
Account is Administrative
 
Internet Explorer version: 10.0.9200.17492
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 3.193000 GHz
Memory total: 12838072320, free: 9301041152
 
Downloaded database version: v2016.07.07.06
Downloaded database version: v2016.05.27.01
Downloaded database version: v2016.07.05.01
=======================================
Initializing...
------------ Kernel report ------------
     07/07/2016 19:59:28
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kd.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\System32\drivers\CLFS.SYS
\SystemRoot\System32\drivers\tm.sys
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\msrpc.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\System32\Drivers\acpiex.sys
\SystemRoot\System32\Drivers\WppRecorder.sys
\SystemRoot\System32\drivers\ACPI.sys
\SystemRoot\System32\drivers\WMILIB.SYS
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\msisadrv.sys
\SystemRoot\System32\drivers\pci.sys
\SystemRoot\System32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\pdc.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\System32\drivers\spaceport.sys
\SystemRoot\System32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\System32\drivers\storahci.sys
\SystemRoot\System32\drivers\storport.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\System32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\wfplwfs.sys
\SystemRoot\system32\DRIVERS\aswNdisFlt.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\System32\drivers\volsnap.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\disk.sys
\SystemRoot\System32\drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\aswVmm.sys
\SystemRoot\System32\Drivers\aswRvrt.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\drivers\cdrom.sys
\SystemRoot\system32\drivers\aswSnx.sys
\SystemRoot\system32\drivers\aswSP.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\system32\drivers\aswKbd.sys
\SystemRoot\System32\drivers\BasicRender.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\System32\drivers\BasicDisplay.sys
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\aswRdr2.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\drivers\npsvctrig.sys
\SystemRoot\System32\drivers\mssmbios.sys
\??\C:\Program Files (x86)\Malwarebytes Anti-Exploit\mbae64.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\CLVirtualDrive.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\tap0901.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\System32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\kdnic.sys
\SystemRoot\System32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\drivers\HDAudBus.sys
\SystemRoot\System32\drivers\HECIx64.sys
\SystemRoot\System32\drivers\usbehci.sys
\SystemRoot\System32\drivers\USBPORT.SYS
\SystemRoot\System32\drivers\TIxHCIlfilter.sys
\SystemRoot\System32\drivers\USBXHCI.SYS
\SystemRoot\System32\drivers\ucx01000.sys
\SystemRoot\System32\drivers\TIxHCIufilter.sys
\SystemRoot\system32\DRIVERS\netr28x.sys
\SystemRoot\System32\drivers\vwifibus.sys
\SystemRoot\system32\DRIVERS\Rt630x64.sys
\SystemRoot\System32\drivers\intelppm.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\System32\Drivers\BtAudioBus.sys
\SystemRoot\System32\drivers\swenum.sys
\SystemRoot\System32\drivers\ks.sys
\SystemRoot\System32\drivers\rdpbus.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\System32\drivers\usbhub.sys
\SystemRoot\System32\drivers\USBD.SYS
\SystemRoot\System32\drivers\UsbHub3.sys
\SystemRoot\system32\drivers\AtihdW86.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\stwrt64.sys
\SystemRoot\System32\drivers\hidusb.sys
\SystemRoot\System32\drivers\HIDCLASS.SYS
\SystemRoot\System32\drivers\HIDPARSE.SYS
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_storahci.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\usbccgp.sys
\SystemRoot\system32\DRIVERS\usbscan.sys
\SystemRoot\System32\drivers\usbprint.sys
\SystemRoot\System32\drivers\kbdhid.sys
\SystemRoot\System32\drivers\kbdclass.sys
\SystemRoot\System32\drivers\mouhid.sys
\SystemRoot\System32\drivers\mouclass.sys
\SystemRoot\System32\drivers\USBSTOR.SYS
\SystemRoot\System32\drivers\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\aswMonFlt.sys
\??\C:\windows\system32\drivers\mbam.sys
\SystemRoot\system32\drivers\aswStm.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\aswHwid.sys
\SystemRoot\System32\drivers\condrv.sys
\SystemRoot\system32\drivers\Ndu.sys
\SystemRoot\system32\drivers\peauth.sys
\??\C:\windows\SysWOW64\speedfan.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\system32\DRIVERS\asyncmac.sys
\SystemRoot\System32\drivers\rdpvideominiport.sys
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\WudfPf.sys
\??\C:\windows\system32\drivers\MBAMSwissArmy.sys
\??\C:\windows\system32\drivers\mbamchameleon.sys
----------- End -----------
Done!
 
Scan started
Database versions:
  main:    v2016.07.07.06
  rootkit: v2016.05.27.01
 
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
File "C:\windows\System32\Drivers\vwifibus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\vwifibus.sys" is compressed (flags = 1)
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: 4AE1DDE8
 
GPT Protective MBR Partition information:
 
    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 3907029167
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
GPT Partition information:
 
    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 3637685773
    GPT Header CurrentLba = 1 BackupLba 3907029167
    GPT Header FirstUsableLba 34  LastUsableLba 3907029134
    GPT Header Guid a8d2b9b4-69b0-436a-a6cd-4613a6bafef0
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128
 
    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 3637685773
    Backup GPT header CurrentLba = 3907029167 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 3907029134
    Backup GPT header Guid a8d2b9b4-69b0-436a-a6cd-4613a6bafef0
    Backup GPT header Contains 128 partition entries starting at LBA 3907029135
    Backup GPT header Partition entry size = 128
 
    Partition 0 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 5278bc92-8ef-491c-9f2a-52a9ca1d8023
    FirstLBA 2048  Last LBA 2097151
    Attributes 1
    Partition Name                 Basic data partition
 
    Partition 1 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID c8ccda34-46b5-48fd-bf61-ce074b3dd5d
    FirstLBA 2097152  Last LBA 2834431
    Attributes 0
    Partition Name                 EFI system partition
 
    GPT Partition 1 is bootable
    Partition 2 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID 2571bf93-7fe-4819-96ce-788e91548cc
    FirstLBA 2834432  Last LBA 3096575
    Attributes 0
    Partition Name         Microsoft reserved partition
 
    Partition 3 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID 403edf8c-3d8f-473a-8eb3-1d384d22f21
    FirstLBA 3096576  Last LBA 3883577343
    Attributes 0
    Partition Name                 Basic data partition
 
    Partition 4 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 4174968c-f42-47a0-a9ab-6581e94c8985
    FirstLBA 3883577344  Last LBA 3884498943
    Attributes 1
    Partition Name                                     
 
    Partition 5 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID 4699c0af-3a1d-4b34-a58e-12f036e764c7
    FirstLBA 3884498944  Last LBA 3907018751
    Attributes 1
    Partition Name                 Basic data partition
 
Disk Size: 2000398934016 bytes
Sector size: 512 bytes
 
Done!
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xfffffa800bf1f740, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8009a0db10, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800bf1f740, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
DevicePointer: 0xfffffa8009a12060, DeviceName: \Device\00000057\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xfffffa800a399060, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800a399b10, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800a399060, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\disk\
DevicePointer: 0xfffffa800bf7eb00, DeviceName: \Device\00000058\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 3, DevicePointer: 0xfffffa8009a0c060, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8009a0cb10, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8009a0c060, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\disk\
DevicePointer: 0xfffffa8009a0e060, DeviceName: \Device\00000059\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 4, DevicePointer: 0xfffffa8009a0b060, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8009a0d5e0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8009a0b060, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\disk\
DevicePointer: 0xfffffa8009a0e620, DeviceName: \Device\0000005a\, DriverName: \Driver\USBSTOR\
------------ End ----------
File "C:\windows\System32\Drivers\vwifibus.sys" is compressed (flags = 1)
File "C:\ProgramData\AVAST Software\Avast\log\AvastSvc.log" is compressed (flags = 1)
File "C:\ProgramData\AVAST Software\Avast\log\AvastUI.log" is compressed (flags = 1)
File "C:\ProgramData\AVAST Software\Avast\log\CommChannel.Protocol.log" is compressed (flags = 1)
File "C:\ProgramData\AVAST Software\Avast\log\GrimeFighter2.log" is compressed (flags = 1)
File "C:\windows\System32\xpssvcs.dll" is compressed (flags = 1)
File "C:\windows\SysWOW64\xpssvcs.dll" is compressed (flags = 1)
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 
rKill.txt log:
 
Rkill 2.8.4 by Lawrence Abrams (Grinler)
Copyright 2008-2016 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 07/07/2016 08:29:04 PM in x64 mode.
Windows Version: Windows 8 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * Cannot edit the HOSTS file.
 * Permissions Fixed. Administrators can now edit the HOSTS file.
 
 * HOSTS file entries found: 
 
  127.0.0.1 www.007guard.com
  127.0.0.1 007guard.com
  127.0.0.1 008i.com
  127.0.0.1 www.008k.com
  127.0.0.1 008k.com
  127.0.0.1 www.00hq.com
  127.0.0.1 00hq.com
  127.0.0.1 010402.com
  127.0.0.1 www.032439.com
  127.0.0.1 032439.com
  127.0.0.1 www.0scan.com
  127.0.0.1 0scan.com
  127.0.0.1 1000gratisproben.com
  127.0.0.1 www.1000gratisproben.com
  127.0.0.1 1001namen.com
  127.0.0.1 www.1001namen.com
  127.0.0.1 100888290cs.com
  127.0.0.1 www.100888290cs.com
  127.0.0.1 www.100sexlinks.com
  127.0.0.1 100sexlinks.com
 
  20 out of 15496 HOSTS entries shown.
  Please review HOSTS file for further entries.
 
Program finished at: 07/07/2016 08:29:46 PM
Execution time: 0 hours(s), 0 minute(s), and 41 seconds(s)
 

 



#4 Broni

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Posted 07 July 2016 - 11:12 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


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#5 jlwm

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Posted 08 July 2016 - 01:34 AM

# AdwCleaner v5.201 - Logfile created 07/07/2016 at 23:53:28
# Updated 30/06/2016 by ToolsLib
# Database : 2016-07-06.1 [Server]
# Operating system : Windows 8  (X64)
# Username : Joey - JOE-PC
# Running from : C:\Users\Joey\Desktop\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Folders ] *****
 
[-] Folder Deleted : C:\Users\Joey\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm
 
***** [ Files ] *****
 
[-] File Deleted : C:\Users\Joey\AppData\Local\Google\Chrome SxS\User Data\Default\Local Storage\chrome-extension_pkedcjkdefgpdelpbcmbmeomcjbeemfm_0.localstorage
[-] File Deleted : C:\Users\Joey\AppData\Local\Google\Chrome SxS\User Data\Default\Local Storage\chrome-extension_pkedcjkdefgpdelpbcmbmeomcjbeemfm_0.localstorage-journal
 
***** [ DLLs ] *****
 
 
***** [ WMI ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Scheduled tasks ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Web browsers ] *****
 
[-] [C:\Users\Joey\AppData\Local\Google\Chrome SxS\User Data\Default\Secure Preferences] [Extension] Deleted : pkedcjkdefgpdelpbcmbmeomcjbeemfm
 
*************************
 
:: "Tracing" keys deleted
:: Winsock settings cleared
 
*************************
 
C:\AdwCleaner\AdwCleaner[C1].txt - [1340 bytes] - [05/07/2016 01:27:22]
C:\AdwCleaner\AdwCleaner[C2].txt - [1381 bytes] - [07/07/2016 23:53:28]
C:\AdwCleaner\AdwCleaner[S1].txt - [1145 bytes] - [05/07/2016 01:18:20]
C:\AdwCleaner\AdwCleaner[S2].txt - [1493 bytes] - [07/07/2016 23:51:52]
 
########## EOF - C:\AdwCleaner\AdwCleaner[C2].txt - [1600 bytes] ##########
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.7 (07.03.2016)
Operating System: Windows 8 x64 
Ran by Joey (Administrator) on Thu 07/07/2016 at 23:57:01.27
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
File System: 16 
 
Successfully deleted: C:\Users\Joey\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\38TC4FVD (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Joey\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9WNQ3T6Q (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Joey\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ANBT12X3 (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Joey\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\CDAWU4JR (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Joey\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\F0YI29DK (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Joey\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KU3HGGVQ (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Joey\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YSH097Z9 (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Joey\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ZL4RI8DG (Temporary Internet Files Folder) 
Successfully deleted: C:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\38TC4FVD (Temporary Internet Files Folder) 
Successfully deleted: C:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9WNQ3T6Q (Temporary Internet Files Folder) 
Successfully deleted: C:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ANBT12X3 (Temporary Internet Files Folder) 
Successfully deleted: C:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\CDAWU4JR (Temporary Internet Files Folder) 
Successfully deleted: C:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\F0YI29DK (Temporary Internet Files Folder) 
Successfully deleted: C:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KU3HGGVQ (Temporary Internet Files Folder) 
Successfully deleted: C:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YSH097Z9 (Temporary Internet Files Folder) 
Successfully deleted: C:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ZL4RI8DG (Temporary Internet Files Folder) 
 
 
 
Registry: 0 
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 07/08/2016 at  0:00:38.30
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
There was no log for Sophos as it found nothing.


#6 Broni

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Posted 08 July 2016 - 07:28 PM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.


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#7 jlwm

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Posted 08 July 2016 - 10:21 PM

Thanks for all the help. The computer is running great, though I had to re-install Classic Shell after I ran DelFix. I think I had this problem before and it turned out to be a glitch with Avast that required re-installing Avast. All the clean and clear results from the start makes me to think that it was an Avast glitch again, but better safe than sorry, right?



#8 Broni

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Posted 08 July 2016 - 10:44 PM

Right :)

 

Good luck and stay safe :)


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