I am trying to access a page on a website and I am getting a message stating "Access is denied due to invalid credentials." When I search Google about this message all the "answers" to this problem discuss something called iis and application pools which I know absolutely nothing about. I am simply clicking on a web page and this comes up. It is a tax preparation site and I do live abroad, but I have used the site before over several years abroad. Can anyone help with this? Thanks in advance.