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Google Chrome not secure, Windows Updates not updating, etc


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17 replies to this topic

#1 NancySn

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Posted 06 July 2016 - 09:32 AM

I seem to be having a host of problems at the moment. 

 

I get the "Privacy Error, your connection is not private" on many websites. I did double check my date/time, I tried resetting chrome, a dns flush, and I'm currently trying to do some windows updates (there are 58) but it is stalled at 0% and not moving. I've run malwarebytes, avira, and spybot. Prior to this I woke up to a message from avira saying something had tried to access my computer, I don't remember the exact details, it may have said PUA/livid in my downloads. I had recently downloaded some tv shows which I subsequently deleted. Any help would be greatly appreciated. Thank you! 


Edited by hamluis, 06 July 2016 - 10:09 AM.
Moved from Web Browsing/Email to Am I Infected - Hamluis.


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#2 Trikein

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Posted 06 July 2016 - 09:55 AM

Sounds like something has infected and hijacked the SSL system in your computer. I wouldn't even try to sign into a secure website until you know the infection is gone since it could include a keylogger. I would suggest the malware forum. 



#3 NancySn

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Posted 06 July 2016 - 11:11 AM

Thank you! I see I've been relocated and look forward to clearing this up! 



#4 sweedishfish

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Posted 06 July 2016 - 02:06 PM

I would disable the add-ons on Chrome first,  boot into the safe mode and then clean the computer.



#5 NancySn

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Posted 07 July 2016 - 10:25 AM

I'm not sure exactly how to clean the computer in safe mode? 



#6 boopme

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Posted 11 July 2016 - 02:24 PM

How to start Windows in Safe Mode
You may want to use Safe Mode with Networking. It'll be a choice there.

If successful run these next.

3Al62Pm.pngMiniToolBox
  • Please download MiniToolBox, save it to your desktop and run it.
  • Checkmark the following checkboxes:
    • Flush DNS
    • Report IE Proxy Settings
    • Reset IE Proxy Settings
    • Report FF Proxy Settings
    • Reset FF Proxy Settings
    • List content of Hosts
    • List IP configuration
    • List Winsock Entries
    • List last 10 Event Viewer log
    • List Installed Programs
    • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
zcMPezJ.pngAdwCleaner
  • Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool. Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
lv0mVRW.pngJunkware Removal Tool
  • Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

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#7 NancySn

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Posted 18 July 2016 - 04:17 PM

Thank you SO much! I've been trying to get help with this for the last 12 days and am ready to shake it like an etch-a-sketch!

 

Here is the result from the MiniToolBox

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by snow fam (administrator) on 18-07-2016 at 18:14:11
Running from "C:\Users\snow fam\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Aspire M3970 Manufacturer: Acer
Boot Mode: Network
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
127.0.0.1 activate.adobe.com127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com
127.0.0.1 www.100sexlinks.com
127.0.0.1 100sexlinks.com
127.0.0.1 www.10sek.com
127.0.0.1 10sek.com
127.0.0.1 www.1-2005-search.com
127.0.0.1 1-2005-search.com
127.0.0.1 www.123fporn.info
127.0.0.1 123fporn.info
127.0.0.1 123haustiereundmehr.com
127.0.0.1 www.123haustiereundmehr.com
127.0.0.1 123moviedownload.com
127.0.0.1 www.123moviedownload.com
 
There are 15308 entries.
 
========================= IP Configuration: ================================
 
Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : snowfam-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : E0-69-95-9F-48-CB
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, July 18, 2016 6:12:27 PM
   Lease Expires . . . . . . . . . . : Monday, July 18, 2016 7:12:58 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DNS Servers . . . . . . . . . . . : 24.222.0.94
                                       24.222.0.95
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.{909426C4-C803-4B4A-8303-14B139DAA5EB}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  cns01.eastlink.ca
Address:  24.222.0.94
 
Name:    google.com
Addresses:  2607:f8b0:4006:80c::200e
 172.217.3.142
 
 
Pinging google.com [172.217.3.142] with 32 bytes of data:
Reply from 172.217.3.142: bytes=32 time=28ms TTL=56
Reply from 172.217.3.142: bytes=32 time=29ms TTL=56
 
Ping statistics for 172.217.3.142:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 28ms, Maximum = 29ms, Average = 28ms
Server:  cns01.eastlink.ca
Address:  24.222.0.94
 
Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
 2001:4998:44:204::a7
 2001:4998:c:a06::2:4008
 98.139.183.24
 98.138.253.109
 206.190.36.45
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=57ms TTL=50
Reply from 98.138.253.109: bytes=32 time=58ms TTL=50
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 57ms, Maximum = 58ms, Average = 57ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...e0 69 95 9f 48 cb ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.2     10
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link       192.168.0.2    266
      192.168.0.2  255.255.255.255         On-link       192.168.0.2    266
    192.168.0.255  255.255.255.255         On-link       192.168.0.2    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.0.2    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.0.2    266
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  1    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (07/18/2016 06:14:00 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND 
 
TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/18/2016 06:13:24 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed to add certificate to Third-Party Root Certification Authorities store with error: Access is denied.
 
Error: (07/18/2016 06:13:24 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed to add certificate to Third-Party Root Certification Authorities store with error: Access is denied.
 
Error: (07/18/2016 06:13:12 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed to add certificate to Third-Party Root Certification Authorities store with error: Access is denied.
 
Error: (07/18/2016 06:13:12 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed to add certificate to Third-Party Root Certification Authorities store with error: Access is denied.
 
Error: (07/18/2016 06:13:12 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed to add certificate to Third-Party Root Certification Authorities store with error: Access is denied.
 
Error: (07/18/2016 06:13:12 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed to add certificate to Third-Party Root Certification Authorities store with error: Access is denied.
 
Error: (07/18/2016 06:13:03 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed to add certificate to Third-Party Root Certification Authorities store with error: Access is denied.
 
Error: (07/18/2016 06:13:03 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed to add certificate to Third-Party Root Certification Authorities store with error: Access is denied.
 
Error: (07/18/2016 06:13:03 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed to add certificate to Third-Party Root Certification Authorities store with error: Access is denied.
 
 
System errors:
=============
Error: (07/18/2016 06:12:41 PM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}
 
Error: (07/18/2016 06:12:41 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
 
Error: (07/18/2016 06:12:38 PM) (Source: DCOM) (User: )
Description: 1084EventSystem{1BE1F766-5536-11D1-B726-00C04FB926AF}
 
Error: (07/18/2016 06:12:32 PM) (Source: DCOM) (User: )
Description: 1084ShellHWDetection{DD522ACC-F821-461A-A407-50B198B896DC}
 
Error: (07/18/2016 06:12:26 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
discache
mwlPSDFilter
mwlPSDNServ
mwlPSDVDisk
spldr
Wanarpv6
 
Error: (07/18/2016 06:06:57 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the 
 
following error: 
%%1068 = The dependency service or group failed to start.
 
 
Error: (07/18/2016 06:06:57 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the 
 
following error: 
%%1068 = The dependency service or group failed to start.
 
 
Error: (07/18/2016 06:06:57 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the 
 
following error: 
%%1068 = The dependency service or group failed to start.
 
 
Error: (07/18/2016 06:06:57 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the 
 
following error: 
%%1068 = The dependency service or group failed to start.
 
 
Error: (07/18/2016 06:06:57 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the 
 
following error: 
%%1068 = The dependency service or group failed to start.
 
 
 
Microsoft Office Sessions:
=========================
Error: (07/18/2016 06:14:00 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND 
 
TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/18/2016 06:13:24 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Access is denied.
 
Error: (07/18/2016 06:13:24 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Access is denied.
 
Error: (07/18/2016 06:13:12 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Access is denied.
 
Error: (07/18/2016 06:13:12 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Access is denied.
 
Error: (07/18/2016 06:13:12 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Access is denied.
 
Error: (07/18/2016 06:13:12 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Access is denied.
 
Error: (07/18/2016 06:13:03 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Access is denied.
 
Error: (07/18/2016 06:13:03 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Access is denied.
 
Error: (07/18/2016 06:13:03 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Access is denied.
 
 
CodeIntegrity Errors:
===================================
  Date: 2016-05-01 11:54:24.438
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\usbaapl64.sys 
 
because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed 
 
incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-05-01 11:54:24.386
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\usbaapl64.sys 
 
because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed 
 
incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-05-01 11:52:50.301
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\usbaapl64.sys 
 
because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed 
 
incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-05-01 11:52:50.252
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\usbaapl64.sys 
 
because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed 
 
incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-05-01 11:52:42.206
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\usbaapl64.sys 
 
because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed 
 
incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-05-01 11:52:42.157
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\usbaapl64.sys 
 
because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed 
 
incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-05-01 11:52:14.345
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\usbaapl64.sys 
 
because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed 
 
incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-05-01 11:52:14.297
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\usbaapl64.sys 
 
because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed 
 
incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-01-18 20:08:42.355
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\usbaapl64.sys 
 
because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed 
 
incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-01-18 20:08:42.305
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\usbaapl64.sys 
 
because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed 
 
incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
Acer eRecovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 5.00.3002 - Acer Incorporated)
Acer ScreenSaver (HKLM-x32\...\Acer Screensaver) (Version: 1.1.0225.2011 - Acer Incorporated)
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.017.20050 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 15.0.0.293 - Adobe Systems Incorporated)
Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.4.980 - Adobe Systems Incorporated.)
Adobe Creative Suite 5.5 Master Collection (HKLM-x32\...\{D57FC112-312E-4D70-860F-2DB8FB6858F0}) (Version: 5.5 - Adobe Systems 
 
Incorporated)
Adobe Download Assistant (HKLM-x32\...\com.adobe.downloadassistant.AdobeDownloadAssistant) (Version: 1.0.3 - Adobe Systems Incorporated)
Adobe Flash Player 22 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 22.0.0.210 - Adobe Systems Incorporated)
Adobe Flash Player 22 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 22.0.0.209 - Adobe Systems Incorporated)
Adobe Photoshop Lightroom 5.3 64-bit (HKLM\...\{2DD71ACB-552D-402C-9529-7906ACB95C30}) (Version: 5.3.1 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.3.633 - Adobe Systems, Inc.)
Age of Empires III - The WarChiefs (HKLM-x32\...\{1C08A24C-B168-407E-A826-68FAF5F20710}) (Version: 1.00.0000 - Microsoft Game Studios) 
 
Hidden
Age of Empires III - The WarChiefs (HKLM-x32\...\InstallShield_{1C08A24C-B168-407E-A826-68FAF5F20710}) (Version: 1.00.0000 - Microsoft Game 
 
Studios)
Age of Empires III (HKLM-x32\...\{7B9CC60A-9B81-46A3-A953-76B6BF9EEC97}) (Version: 1.00.0000 - Microsoft Game Studios) Hidden
Age of Empires III (HKLM-x32\...\InstallShield_{7B9CC60A-9B81-46A3-A953-76B6BF9EEC97}) (Version: 1.00.0000 - Microsoft Game Studios)
Amazon Kindle (HKLM-x32\...\Amazon Kindle) (Version: 1.14.0.43019 - Amazon)
AMD Install Manager (HKLM\...\AMD Catalyst Install Manager) (Version: 5.00 - Advanced Micro Devices, Inc.)
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Avira Launcher (HKLM-x32\...\{92a7fd6b-31e5-472f-862e-79214c5032ef}) (Version: 1.1.67.18988 - Avira Operations GmbH & Co. KG)
Avira Launcher (HKLM-x32\...\{A6634D1D-EA57-45DE-AF8F-0EDD35B912C3}) (Version: 1.1.67.18988 - Avira Operations GmbH & Co. KG) Hidden
Bamboo Dock (HKLM-x32\...\{90DFD61B-8224-00C6-3D69-A983B60A394E}) (Version: 4.1.0 - Wacom Europe GmbH) Hidden
Bamboo Dock (HKLM-x32\...\Bamboo Dock) (Version: 4.1 - Wacom Co., Ltd.)
Bamboo Dock (HKLM-x32\...\wacomid-desktop-launcher.DCFD4B89A63EE70BC162777F06D4B93B6397AEC7.1) (Version: 4.1.0 - Wacom Europe GmbH) Hidden
Bamboo Tablets Tutorial (HKLM-x32\...\{6E0C3C3D-CF8A-4AEC-AD6C-B4486A96BE8E}) (Version: 3.0.20 - Wacom) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
calibre (HKLM-x32\...\{0CF3C0FA-02EA-4E15-9495-1C441C0377B3}) (Version: 2.18.0 - Kovid Goyal)
CameraHelperMsi (HKLM-x32\...\{15634701-BACE-4449-8B25-1567DA8C9FD3}) (Version: 13.30.1395.0 - Logitech) Hidden
Catalyst Control Center Next Localization BR (HKLM\...\{06528822-724D-3CFA-9788-B2929BB5CD0B}) (Version: 2015.1129.1552.28517 - Advanced 
 
Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHS (HKLM\...\{1EC0C880-5A48-640C-D6A2-E1C6281B76CC}) (Version: 2015.1129.1552.28517 - Advanced 
 
Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHT (HKLM\...\{FFB37F6A-60F3-0879-024B-78B697012A67}) (Version: 2015.1129.1552.28517 - Advanced 
 
Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CS (HKLM\...\{9C2A5BFA-D424-913C-038E-988644249C62}) (Version: 2015.1129.1552.28517 - Advanced 
 
Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DA (HKLM\...\{92A07437-8EBD-C580-7ADB-EA764F35F4AD}) (Version: 2015.1129.1552.28517 - Advanced 
 
Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DE (HKLM\...\{955712BC-55A2-2F6D-8C4B-B18F5B829F48}) (Version: 2015.1129.1552.28517 - Advanced 
 
Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization EL (HKLM\...\{242712E1-871D-DA4D-5D8D-78C1C5BC3CA0}) (Version: 2015.1129.1552.28517 - Advanced 
 
Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization ES (HKLM\...\{7107922E-9485-73B8-B051-09408BD106EA}) (Version: 2015.1129.1552.28517 - Advanced 
 
Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FI (HKLM\...\{D35F1AF2-61FD-BF7B-9E02-CD0C17AB1BA7}) (Version: 2015.1129.1552.28517 - Advanced 
 
Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FR (HKLM\...\{7E240B89-4D04-9C1C-7109-2FB128199603}) (Version: 2015.1129.1552.28517 - Advanced 
 
Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization HU (HKLM\...\{B964F6D0-4EBD-C6AA-EB1F-AA4A55CE20B3}) (Version: 2015.1129.1552.28517 - Advanced 
 
Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization IT (HKLM\...\{FFD49570-EF6F-5265-8AF7-043502930BCD}) (Version: 2015.1129.1552.28517 - Advanced 
 
Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization JA (HKLM\...\{ABE1C402-1E24-4425-E9F1-063D6BFD2006}) (Version: 2015.1129.1552.28517 - Advanced 
 
Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization KO (HKLM\...\{97164EF4-95C3-0691-5E71-E59409437262}) (Version: 2015.1129.1552.28517 - Advanced 
 
Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NL (HKLM\...\{D44965CF-2114-FAFB-58F2-48F97D4B258D}) (Version: 2015.1129.1552.28517 - Advanced 
 
Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NO (HKLM\...\{481208D4-44C5-68A1-0815-8A1418C551D3}) (Version: 2015.1129.1552.28517 - Advanced 
 
Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization PL (HKLM\...\{B4949338-873A-1A52-DF0E-54306DDC3525}) (Version: 2015.1129.1552.28517 - Advanced 
 
Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization RU (HKLM\...\{FEEB9EEF-4754-36E8-F467-AE38BCA899C6}) (Version: 2015.1129.1552.28517 - Advanced 
 
Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization SV (HKLM\...\{D5CEF15D-BE7B-7770-F13A-9011CC3AB7E1}) (Version: 2015.1129.1552.28517 - Advanced 
 
Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TH (HKLM\...\{35240C1D-B5FF-D8DA-9811-139A9A8D30D7}) (Version: 2015.1129.1552.28517 - Advanced 
 
Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TR (HKLM\...\{5C88A2FE-9E4F-1BD5-ED99-188743045397}) (Version: 2015.1129.1552.28517 - Advanced 
 
Micro Devices, Inc.) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 3.27 - Piriform)
clear.fi (HKLM-x32\...\{2637C347-9DAD-11D6-9EA2-00055D0CA761}) (Version: 1.0.1422.15 - CyberLink Corp.) Hidden
clear.fi (HKLM-x32\...\{B906C11A-D193-4143-9FA7-E2EE8A5A8F21}) (Version: 9.0.7418 - CyberLink Corp.) Hidden
clear.fi (HKLM-x32\...\InstallShield_{2637C347-9DAD-11D6-9EA2-00055D0CA761}) (Version: 1.0.1422.15 - CyberLink Corp.)
clear.fi Client (HKLM-x32\...\{43AAE145-83CF-4C96-9A5E-756CEFCE879F}) (Version: 1.00.3007 - Acer Incorporated)
ComicRack v0.9.155 (HKLM\...\ComicRack) (Version: v0.9.155 - cYo Soft)
Contrôle ActiveX Windows Live Mesh pour connexions à distance (HKLM-x32\...\{55D003F4-9599-44BF-BA9E-95D060730DD3}) (Version: 15.4.5722.2 - 
 
Microsoft Corporation)
Cyberduck 4.3.1 (11008) (HKLM-x32\...\Cyberduck) (Version: 4.3.1 (11008) - )
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
DivX Setup (HKLM-x32\...\DivX Setup) (Version: 2.6.1.9 - DivX, LLC)
Dropbox (HKCU\...\Dropbox) (Version: 2.0.22 - Dropbox, Inc.)
erLT (HKLM-x32\...\{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}) (Version: 1.20.138.34 - Logitech, Inc.) Hidden
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
Facebook Video Calling 1.2.0.287 (HKLM-x32\...\{B92C5909-1D37-4C51-8397-A28BB28E5DC3}) (Version: 1.2.287 - Skype Limited)
Galerie de photos Windows Live (HKLM-x32\...\{488F0347-C4A7-4374-91A7-30818BEDA710}) (Version: 15.4.3502.0922 - Microsoft Corporation) 
 
Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 51.0.2704.103 - Google Inc.)
Google Talk Plugin (HKLM-x32\...\{F9B579C2-D854-300A-BE62-A09EB9D722E4}) (Version: 5.41.3.0 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.30.3 - Google Inc.) Hidden
Hotkey Utility (HKLM-x32\...\Hotkey Utility) (Version: 2.05.3014 - Acer Incorporated)
iCloud (HKLM\...\{309768A4-A2BB-4930-A5A2-8169678C9B4C}) (Version: 4.0.6.28 - Apple Inc.)
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3006 - Acer Incorporated)
Imagenomic Portraiture 2.3 Plug-in (build 2308) (HKLM\...\ImagenomicPortraiturePlugin) (Version:  - )
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.0.1008 - Intel Corporation)
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Logitech Vid HD (HKLM-x32\...\Logitech Vid) (Version: 7.2 (7248) - Logitech Inc..)
Logitech Webcam Software (HKLM-x32\...\{D40EB009-0499-459c-A8AF-C9C110766215}) (Version: 2.0 - Logitech Inc.)
LWS VideoEffects (HKLM\...\{138A4072-9E64-46BD-B5F9-DB2BB395391F}) (Version: 13.30.1379.0 - Logitech) Hidden
MediaEspresso (HKLM-x32\...\{14C4C3B6-F1F4-401F-8C86-03E8E19AAC8C}) (Version: 1.0.1423_35858 - CyberLink Corp.) Hidden
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Camera Codec Pack (HKLM\...\{9DCA0803-0890-4631-94BA-17DE31C49C40}) (Version: 16.4.1734.1104 - Microsoft Corporation)
Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{F2508213-9989-4E85-A078-72BE483917EF}) (Version: 3.5.88.0 - Microsoft 
 
Corporation)
Microsoft Games for Windows Marketplace (HKLM-x32\...\{4CB0307C-565E-4441-86BE-0DF2E4FB828C}) (Version: 3.5.50.0 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUS) (Version: 14.0.4734.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50428.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft 
 
Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 
 
8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft 
 
Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - 
 
Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - 
 
Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - 
 
Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - 
 
Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - 
 
Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 
 
9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 
 
9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - 
 
Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - 
 
Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - 
 
Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - 
 
Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - 
 
Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - 
 
Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) 
 
(Version: 10.0.50903 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MyPublisher (HKLM-x32\...\MyPublisher) (Version:  - MyPublisher, Inc.)
MyWinLocker (HKLM\...\{0B78ECB0-1A6B-4E6D-89D7-0E7CE77F0427}) (Version: 4.0.14.11 - Egis Technology Inc.) Hidden
MyWinLocker 4 (HKLM-x32\...\{39F15B50-A977-4CA6-B1C3-6A8724CDA025}) (Version: 4.0.14.11 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\{17DF9714-60C9-43C9-A9C2-32BCAED44CBE}) (Version: 4.0.14.11 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\InstallShield_{17DF9714-60C9-43C9-A9C2-32BCAED44CBE}) (Version: 4.0.14.11 - Egis Technology Inc.)
Nero DiscSpeed 10 (HKLM-x32\...\{34490F4E-48D0-492E-8249-B48BECF0537C}) (Version: 6.2.10500.2.100 - Nero AG)
Nero Express 10 (HKLM-x32\...\{70550193-1C22-445C-8FA4-564E155DB1A7}) (Version: 10.2.12000.21.100 - Nero AG)
Nero Multimedia Suite 10 Essentials (HKLM-x32\...\{62BF4BD3-B1F6-4FA2-8388-CC0647ACBF86}) (Version: 10.5.10300 - Nero AG)
Nero StartSmart 10 (HKLM-x32\...\{F61D489E-6C44-49AC-AD02-7DA8ACA73A65}) (Version: 10.2.11600.14.100 - Nero AG)
Nero Update (HKLM-x32\...\{65BB0407-4CC8-4DC7-952E-3EEFDF05602A}) (Version: 1.0.0018 - Nero AG)
newsXpresso (HKLM-x32\...\{613C0AC5-3A67-4B94-8B13-9176AD83F5BF}) (Version: 1.0.0.40 - esobi Inc.) Hidden
newsXpresso (HKLM-x32\...\InstallShield_{613C0AC5-3A67-4B94-8B13-9176AD83F5BF}) (Version: 1.0.0.40 - esobi Inc.)
PASS (HKLM-x32\...\{ACC95215-DD6E-DD7B-E2F2-E575E23B518A}) (Version: 2.1.317 - Showitfast, Inc) Hidden
PASS (HKLM-x32\...\com.showitfast.pass.desktop.PASS) (Version: 2.1.317 - Showitfast, Inc)
PDF Settings CS5 (HKLM-x32\...\{A78FE97A-C0C8-49CE-89D0-EDD524A17392}) (Version: 10.0 - Adobe Systems Incorporated) Hidden
QuickTime 7 (HKLM-x32\...\{FF59BD75-466A-4D5A-AD23-AAD87C5FD44C}) (Version: 7.79.80.95 - Apple Inc.)
Raptr (HKLM-x32\...\Raptr) (Version:  - )
Reader for PC (HKLM-x32\...\{D279DFB7-97A3-439D-8BE9-95D8AFA68562}) (Version: 2.4.01.10241 - Sony Corporation)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.36.1224.2010 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6257 - Realtek Semiconductor 
 
Corp.)
Shredder (HKLM\...\{1F557316-CFC0-41BD-AFF7-8BC49CE444D7}) (Version: 2.0.8.7 - Egis Technology Inc.) Hidden
Shredder (HKLM-x32\...\{C2695E83-CF1D-43D1-84FE-B3BEC561012A}) (Version: 2.0.8.7 - Egis Technology Inc.) Hidden
Skype Click to Call (HKLM-x32\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 6.6.11664 - Skype Technologies S.A.)
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
StudioCloud 3.0 (HKLM-x32\...\{130E3289-D52D-5D0A-C729-7624C0EDAAEA}) (Version: 3.1.247 - StudioCloud International Inc.) Hidden
StudioCloud 3.0 (HKLM-x32\...\com.StudioCloud.Desktop.3.F2DAE273367737D97F8409B8C86CCCEDC39FC38E.1) (Version: 3.1.247 - StudioCloud 
 
International Inc.)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
SymMover (HKLM-x32\...\SymMover) (Version:  - )
VC80CRTRedist - 8.0.50727.6195 (HKLM-x32\...\{933B4015-4618-4716-A828-5289FC03165F}) (Version: 1.2.0 - DivX, Inc) Hidden
VLC media player 1.1.11 (HKLM-x32\...\VLC media player) (Version: 1.1.11 - VideoLAN)
Vuze (HKLM-x32\...\8461-7759-5462-8226) (Version: 5.3.0.0 - Azureus Software, Inc.)
Welcome Center (HKLM-x32\...\Acer Welcome Center) (Version: 1.02.3102 - Acer Incorporated)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - 
 
Microsoft Corporation)
WinRAR 4.01 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.01.0 - win.rar GmbH)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 13%
Total physical RAM: 16366.47 MB
Available physical RAM: 14226.15 MB
Total Virtual: 32731.13 MB
Available Virtual: 30556.49 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Acer) (Fixed) (Total:1381.17 GB) (Free:613.71 GB) NTFS
2 Drive d: (CABINET_DVD) (CDROM) (Total:2.23 GB) (Free:0 GB) UDF
8 Drive j: (New Volume) (Fixed) (Total:1863.01 GB) (Free:1071.48 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\SNOWFAM-PC
 
Administrator            Guest                    snow fam                 
UpdatusUser              
 
 
**** End of log ****


#8 NancySn

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Posted 18 July 2016 - 04:23 PM

Not sure if this is the right report for AdwCleaner. I clicked scan and then it just stopped and said Waiting for action. Please uncheck elements you want to keep. I don't see a report button, but there is a logfile that brought up this in notepad:

 

# AdwCleaner v5.201 - Logfile created 18/07/2016 at 18:18:36
# Updated 30/06/2016 by ToolsLib
# Database : 2016-07-18.2 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (X64)
# Username : snow fam - SNOWFAM-PC
# Running from : C:\Users\snow fam\Downloads\AdwCleaner (1).exe
# Option : Scan
 
***** [ Services ] *****
 
 
***** [ Folders ] *****
 
 
***** [ Files ] *****
 
File Found : C:\user.js
 
***** [ DLL ] *****
 
 
***** [ WMI ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Scheduled tasks ] *****
 
 
***** [ Registry ] *****
 
Key Found : HKLM\SOFTWARE\VBMZ
Key Found : HKCU\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-534614172-2324584149-4159002519-1001\Software\incredibar.com
Value Found : HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules [{FAE6C445-E778-4636-AAE1-F72F9A37CC9A}]
Value Found : HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules [{F03E49F2-70D5-4A44-A470-6123A59510E9}]
 
***** [ Web browsers ] *****
 
 
*************************
 
C:\AdwCleaner\AdwCleaner[R0].txt - [7965 bytes] - [19/05/2014 22:24:29]
C:\AdwCleaner\AdwCleaner[S0].txt - [8006 bytes] - [19/05/2014 22:27:23]
C:\AdwCleaner\AdwCleaner[S1].txt - [1310 bytes] - [18/07/2016 18:18:36]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1383 bytes] ##########


#9 NancySn

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Posted 18 July 2016 - 04:28 PM

Junkware Removal Tool

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.7 (07.03.2016)
Operating System: Windows 7 Home Premium x64 
Ran by snow fam (Limited) on Mon 07/18/2016 at 18:25:42.72
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
File System: 215 
 
Successfully deleted: C:\user.js (File) 
Successfully deleted: C:\Users\snow fam\AppData\Local\{0127818F-71F8-42A0-BBD7-7A9C27191903} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{014CB82B-3A98-41D7-953A-DE743399543D} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{027703A1-01F9-4763-8E65-9AC7F7148A8C} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{03F18698-8257-4DE1-8449-092A51303A50} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{05A7F23C-FFEE-4258-BD19-26362AEECACE} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{07A8E91A-0663-4893-8AC1-E0EB4A758BB7} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{08B6AFB2-8739-4014-8970-CE66711A9A55} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{0A7696BE-C36B-4E7C-9CE4-3FD638BE398B} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{0B383C0E-F8BC-4203-996B-BAB5E7235E8E} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{0C5C9CE5-9B40-4D30-AEBF-1025C4241A9E} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{0FC6D6C7-10BA-4D2C-95A0-1EAE2E3AEC95} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{10D30C25-909A-4A7C-BAE6-7F3E03E5E231} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{112E92FC-9D0E-4148-B038-680F3F9B53EB} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{11558B9A-C2BE-43D7-BE02-3C2E851AE02D} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{124DA0A8-AAB9-46B4-9B79-E7DE278703FC} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{125C2FA3-573C-4C10-9DB1-A81A1391FAC1} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{1260755E-EF10-46B2-8F22-D9453353B9D4} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{12FE1CCC-EB39-46A6-86AB-1EA1521D5536} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{140697FF-FE17-49D2-9911-833AA10A2FEA} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{15499ECA-C06F-458E-AAF8-2F24133E1EFC} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{17F811D9-47BF-4578-85D3-6060A0525F3F} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{18CC1C75-1F09-4258-8993-15811CFEF4D4} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{18DF7EB7-5E8C-4911-8C8C-60907D9D251C} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{18F48FD5-9BE6-4E9F-BC94-5A5D33F60F96} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{1D4B980E-4EF1-4ABF-8FA6-6D4022F1136E} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{1E3083D4-FABE-4907-B8E8-B887274E6FCB} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{1FF7D9A8-68A7-4305-9E25-356ED3324C11} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{20E43B5E-640E-4D60-B403-31C75A10341C} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{20F8374E-C0BC-4F91-A8BC-6F2A6BB0CFA1} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{2194F2CB-9FA9-418E-90CB-5CC19B0B108E} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{21E54DB5-A2AA-4592-863B-EA326E392B3B} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{250CB86A-6309-40B7-8EB8-04ADBCC91D59} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{28D5980C-E930-4E54-A389-8FB964F3333C} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{2CAA4F62-60A4-4313-9C23-66F443072CCA} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{2CDA24FC-2D75-4751-B9A9-1924C3A27E31} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{2CEC716A-4859-4C8D-917B-6998B7341A4B} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{3022B289-65F4-4715-ACC9-AA084D306753} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{3096B9BB-EE71-4948-8922-5D25CED33C36} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{30C07B07-0C70-4105-9035-AD0EBB5D95A8} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{312EEEDF-0403-4D03-B0AE-B341D323A721} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{31492C4F-DC5A-43E6-9847-2567FA52A076} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{31DCDD45-350B-4B22-B43E-8FE3100751C9} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{34A7F749-5200-4E6E-BFDA-2E7EA9B80116} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{380E7419-FA2E-47AA-98A0-7496343B8A7D} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{38C81AB1-3C5D-45F2-907B-2B6C6EF17A3D} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{3BE73643-9C15-47DD-9F0C-27928A8837C8} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{3D8A8950-CC28-41E6-9EE3-709919E81C54} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{3DF701BA-CAA2-49F3-9763-06A9E4CD0E7F} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{3F256F32-EDF8-40BF-83EF-C9A628E8E0D8} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{40EB53C1-F51F-4545-B2E9-5893CB1F6C65} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{4231B63E-4DB9-4CC6-A60E-FAAC4177EF01} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{423A4D4A-50BC-4D16-B66C-8D61A989E70B} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{4326CC29-3592-4D09-8FE0-B97366D75E59} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{47C18B57-9A84-450F-AD6C-30AD0C6D6E84} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{48B4E5DA-B2D9-4140-BB1D-1909F4CC9866} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{48DF0C5B-FDB4-467D-9335-0DD70A8E34F9} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{4A3512DD-0E1A-4508-8895-A878FC153C8F} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{4BB2CFBF-845A-4C3A-8E95-FFB6FE254C36} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{4C5C43B8-CF43-4571-9AE9-E3DB963665C2} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{50BD67E5-56D6-428A-AED3-A92F945444FF} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{514B77EF-30D0-41A1-8FA8-83C72DB27032} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{527C1A49-51B4-4098-BA09-C4C749994520} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{54988C3E-4206-4A6A-9714-80080EB6A2E2} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{5696CE62-0E1D-4AF5-8621-7947D1854B6F} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{57A3FC02-B237-4BAE-8BE3-0E38220177FE} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{57EEFF81-A278-4519-ADF7-C0A12B1FC51A} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{59BE4A35-B6D3-4A8F-92EA-57348B697AE2} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{5A6BBB86-7EDE-4DB9-98E1-F49C4A554DD2} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{5BAB38BD-7F53-4E8C-9F6D-BACB62D616FF} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{5BD5F6B2-832E-4F0A-A89E-D4064C06F04B} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{5D3182C8-78B3-44A5-A300-628164D954C1} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{5D70D45E-7BB7-44A0-A914-49CC548D1CCB} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{5EFF1D22-BD39-4C39-9459-B83D79C7C6E8} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{6086C157-2523-4C8F-B4F9-80A984FC24C3} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{61311F12-134F-4AFF-829E-E32DECF62005} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{61B8D702-404E-4505-B2BB-FC09A52F1775} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{63B6004F-1803-4892-9D3C-23C0D3F15BFF} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{652C32C7-FAA1-4E5A-B474-E211951E85DA} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{65F7ADFC-1E3F-4264-AD73-96161AD83D26} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{667EEC9D-9AA6-4244-BC22-796D1619334E} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{66FC8642-0938-474B-8624-871878CF14AF} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{6D26B320-CF23-450F-A2AD-EEF1541ECAC5} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{6D9A99C3-D3F8-4A76-90B5-74C690878407} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{6EB0C06C-DC13-4BD0-9BCC-907F4AF9E306} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{6ECB4580-F52D-41D0-8A3D-9F50A54C9D22} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{70E7CF7E-56E0-4E1D-A8DE-0DF381440089} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{7126B714-6D88-46FC-A578-A6E3BA55346F} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{72DD4D29-E891-4719-8D57-385D9E1D57DD} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{73405B14-D5F4-49E8-BD5F-DD8C76F212D0} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{754445DD-0D03-46B4-82EF-080CA61EC72E} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{75C76559-1A58-47A8-A693-554748957E7D} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{75EB8C97-925D-4C9C-8139-36E289935509} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{7809FEE6-D331-40D3-82F5-14DDEC0F8956} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{7AC360C2-AB74-483F-B074-946A251370D8} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{7B3F88E3-F1BF-42F9-BC28-10220B44FD0A} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{7C3AC969-A361-49E8-9B40-203266B606F4} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{7DD019D9-F69C-4D12-92C1-291CA716CD82} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{7F2D248D-CBA1-465F-96E4-3ED5DD008114} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{7F339659-A656-41BD-9B0B-DA362B732537} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{80017AC3-1ED4-4BF2-870E-19ED48021308} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{8002D745-C441-4F77-B4BB-E0B7187409E5} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{81549382-EC25-46D9-8369-8C7ABB1AD597} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{82AAFEB6-C6CC-41E3-84BB-5ABDB122CC75} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{84387870-CBCF-4A62-9EE8-87FE59AD6916} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{84A9932F-C9B2-4EFA-80F4-BF97887B6EAB} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{84CF8E9A-126E-418A-BCC7-90934783E4F7} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{86A2DA58-CC6D-4E67-8730-D3BB83D90908} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{891FD0AA-E249-49AC-83B6-CEFD78FA61B6} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{8945D124-2CDD-4A86-931C-C8B38CC8F137} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{8948F0A6-328C-4D8A-A563-A3D429D37B42} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{8B803148-B3D4-41DB-958E-CD8AFA539175} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{8C7B7E93-D46A-4AD2-904F-82930ABA7F5D} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{8DFFC374-7B73-4A66-AA65-1EDDD171B716} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{8E131979-023F-4A69-9470-748C4B78C8A3} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{92E1451E-49BF-401E-80E6-9E06E33EC166} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{94BBA5CC-37D5-4C25-966F-58EC0AD89279} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{95F9803D-0D92-49F0-9069-46151FDC7DB5} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{97393BCE-2336-4610-BBF9-EFC4435E63AC} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{9826A6D1-BB54-413A-B3F5-1A493F1E8E4E} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{999BC515-B89A-4349-8F1B-24BCEB1E68D5} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{99D9025B-647F-48DE-80AB-F909A285B14C} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{9CBA4070-AA69-405A-8997-37E34D0A006B} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{9F901E49-AF34-45EE-B293-2A78141AAC72} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{A03C374D-E974-4661-B809-84E963703226} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{A819696D-B903-4988-8056-74C0656CDE98} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{A85C9DE2-B0A9-41F0-9A33-5CA7DAE32394} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{AA48B8A4-B886-4603-BEB6-E75F4A2D7BB1} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{AA910794-1E36-40B9-8BA4-F056966B6163} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{AB45E170-F3E8-4E23-B38D-1A0C78AAFE4D} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{ACE9080D-15A5-4DC0-B31E-AA5CA9285986} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{AD0A873E-B331-4934-8C4B-6F9A7307BBF2} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{AD5B0654-ED72-480D-A0C4-2A0BEE6C5373} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{AEB45EE7-83FC-41E9-8A27-64EF77988AAD} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{AFE7EF5D-7F84-4040-B4C7-BF372CD50328} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{B201A49E-0C75-4BC9-8116-964D60911878} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{B4EC8ADD-3EB9-4D65-8F35-462C522B614B} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{B4F9E247-4A3F-4A2D-A809-30A717667946} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{B5915CDA-A369-4B82-B735-DC599B0D8A9A} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{B6F59233-1332-47E7-AB76-7FA9C5E52879} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{B9CC41D4-C0FB-413F-B476-D1A0308CCCDB} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{B9D8FF1F-B3A1-4BA8-B918-3D4D75D5040C} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{BAC59047-D3AF-4565-8C54-A23C0AC8EE6D} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{BB40ED86-0CF1-4176-8D78-F7CF31899A7E} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{BF632E2B-04FD-4A17-A25D-5C59EE687889} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{BF9569FA-279A-4DD8-88D0-FB2551393E28} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{C0DE223C-02B7-4A89-B024-187E65A195A1} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{C1764A61-AD3D-467F-A5C5-3F0B22586A6A} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{C1DE17DA-4BED-461F-BED7-AFA32E6578DF} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{C53396AA-4160-452A-9EA6-09166ADDC921} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{C55BE076-D3E6-408E-AB45-295648AAA243} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{C5865815-2FB8-4CB6-B951-6B5555580A1A} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{C6515F83-F532-47EA-99B1-9ED91873F9BF} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{CA04F57F-51CC-476C-B1F4-B8AD23D0DC7F} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{CC039A72-C98A-4BB2-98DD-AEF64A255A79} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{CD2E752B-D6D2-4E70-95B6-B94E3B5412DA} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{CD62C488-1511-4A02-B231-113284DAE5D3} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{CD9CA535-035C-44C8-881C-153DB22EDA48} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{CDB72857-53EA-40FA-BF1F-7B7DCD8E826D} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{CE1D4F37-3005-42D5-939D-41E65C02EB26} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{CE5CDAE8-CF77-4749-8886-BFBB63D68B0C} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{CFD3357D-37FA-4394-B399-CD4C08C3A5F8} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{D0196D8C-9082-456A-BF7A-A1BFCFB3E6F4} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{D0628B9F-A3AC-41B1-A3E0-619059170EA9} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{D1625DBE-C3E6-4B95-9060-50139DA10AED} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{D2FD4C8E-22D5-4F6B-8D2F-11EBEAB88FD8} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{D5368779-D47A-4AF4-B121-85E8A10BE51A} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{D551C3AB-05B4-4C83-BF46-55FDA84124CE} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{D8B21B8C-1ACC-421B-AC28-2103730E3CCB} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{DA60AB10-1FD1-4261-B1BD-3D77F37D690B} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{DAB35E59-6EF3-4F64-AC63-E7353191EB5D} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{DABBA0AA-9467-4FFA-9EF1-B6F7D8D3F833} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{DBB557A0-ED00-473E-84CC-00654C04E290} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{DBFFC8DC-53F8-4691-988F-9F4FC2D4DEEC} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{DCF7067F-8A12-4ABB-8EFB-688432736740} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{DE709D2A-99FF-43D6-924F-BB161EE8F8D6} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{DED83BA2-204C-4A46-884E-B0C51C751359} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{DF93C577-2564-4920-BCFA-04C1411CFBB7} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{DFEB404D-9AED-48F8-A5A4-754ADBBC399D} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{E1314FE1-1D5C-459D-81C5-42D4BE316EA8} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{E1C82DA5-3122-4C72-9CA8-5DAD915E4505} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{E2D66721-F5D9-4DBC-A8D9-4332EC43B658} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{E4577CF8-F5B1-4993-97CB-DD1179FA7945} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{E4D0D128-9EDA-48DA-9344-E54E49EFA66D} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{E4FCC3CF-C5E4-4B29-B2A6-8FCB80C9C86D} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{E739DF0B-51E2-4772-970B-D1C989B30CF3} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{E8B1ACE9-A20F-4C65-ADA9-2CE454544152} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{E915DD90-C3BD-41FD-B93F-F6BCE9F708DB} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{ECFAB55D-3CA5-486A-A3BD-768ABB08B235} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{EDAC1CE4-D06F-4395-9198-B75EAE245395} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{EDC31196-E0A9-46E4-BBF0-F9DBA936D0EE} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{EE0F511E-D990-4E57-B79A-745822F7522C} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{EF36CF52-4C92-4224-AA94-48FD109E4997} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{EF959507-E6E0-4774-B13E-9D0409FE8A9A} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{F0469364-5B23-4611-B0D8-08AC3585F1F8} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{F0F97C03-765A-463C-846D-81326EB09CBF} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{F1FE50B7-1A91-4E21-811F-1C445E4112FA} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{F28CB561-0DEF-48FE-83B5-78324C95A46F} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{F4770BCF-3121-425E-B869-DB4EAB629942} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{F49057BD-97A9-43FD-A078-29ADC6D683FA} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{FBF7172B-1DB2-4694-AA6D-F586B7ACEC7E} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{FC13AC54-430C-460A-92FD-62D42A52C271} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{FDEF7F28-E928-4DD4-B56F-8582961687BF} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\{FE4A9238-262C-417F-94EC-51F29F1E70AB} (Empty Folder)
Successfully deleted: C:\Users\snow fam\AppData\Local\cre (Folder) 
Successfully deleted: C:\Users\snow fam\AppData\Roaming\wyupdate au (Folder) 
Successfully deleted: C:\Windows\wininit.ini (File) 
Successfully deleted: C:\Users\snow fam\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\AI7FFNSR (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\snow fam\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\CKRFQL0R (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\snow fam\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\XUZA8B1V (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\snow fam\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\XZLQWX2H (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\AI7FFNSR (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\CKRFQL0R (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\XUZA8B1V (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\XZLQWX2H (Temporary Internet Files Folder) 
 
 
 
Registry: 2 
 
Successfully deleted: HKLM\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} (Registry Key)
Successfully deleted: HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} (Registry Key)
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 07/18/2016 at 18:26:34.44
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Also, It was recommended that I temporarily uninstall Avira, and now it won't reinstall due to a connection error. 


Edited by NancySn, 18 July 2016 - 04:40 PM.


#10 boopme

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Posted 19 July 2016 - 08:40 AM

Ok,,, Did you use Safe with Networking?

Did you disable Chrome Add ons?

If not try that to see if you connect.Then run ESET.

REmove what ADWcleaner found. If you are using Incredimail then UN tick that

Please download AdwCleaner by Xplode and save to your Desktop.
  • Double-click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • The tool will start to update its database...please wait until complete.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Logfile button...a report (AdwCleaner[SX].txt) will open in Notepad (where the largest value of X represents the most recent report).
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[CX].txt) will open automatically (where the largest value of X represents the most recent report).
  • Copy and paste the contents of AdwCleaner[CX].txt in your next reply.
  • A copy of all logfiles are saved to C:\AdwCleaner.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 NancySn

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Posted 19 July 2016 - 03:09 PM

Yes, I am currently in safe mode with networking. 

 

I have unclicked any extensions in chrome. Do you want me to download ESET? The antivirus software? I just want to be clear. 

 

When I reopen AdwCleaner, I don't see the option to remove what it found previously, So I'll just follow the above instructions. 


Edited by NancySn, 19 July 2016 - 03:22 PM.


#12 NancySn

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Posted 19 July 2016 - 03:35 PM

The AdwCleaner log did not open automatically, but I located it with the above directions:

 

# AdwCleaner v5.201 - Logfile created 19/07/2016 at 17:23:52
# Updated 30/06/2016 by ToolsLib
# Database : 2016-07-19.1 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (X64)
# Username : snow fam - SNOWFAM-PC
# Running from : C:\Users\snow fam\Desktop\AdwCleaner (1).exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Folders ] *****
 
 
***** [ Files ] *****
 
 
***** [ DLLs ] *****
 
 
***** [ WMI ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Scheduled tasks ] *****
 
 
***** [ Registry ] *****
 
[-] Key Deleted : HKLM\SOFTWARE\VBMZ
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-534614172-2324584149-4159002519-1001\Software\incredibar.com
[-] Value Deleted : HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules [{FAE6C445-E778-4636-AAE1-F72F9A37CC9A}]
[-] Value Deleted : HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules [{F03E49F2-70D5-4A44-A470-6123A59510E9}]
 
***** [ Web browsers ] *****
 
 
*************************
 
:: "Tracing" keys deleted
:: Winsock settings cleared
 
*************************
 
C:\AdwCleaner\AdwCleaner[C1].txt - [1250 bytes] - [19/07/2016 17:23:52]
C:\AdwCleaner\AdwCleaner[S1].txt - [1289 bytes] - [19/07/2016 17:22:53]
 
########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [1396 bytes] ##########


#13 boopme

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Posted 19 July 2016 - 03:45 PM

this is Free.. Let me know if you have internet back after. ESET may take a few hours.

cvMlKv6.pngESET Online Scanner
  • Click here to download the installer for ESET Online Scanner and save it to your Desktop.
  • Disable all your antivirus and antimalware software - see how to do that here.
  • Right click on esetsmartinstaller_enu.exe and select Run as Administrator.
  • Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.
  • Select Enable detection of potentially unwanted applications.
  • Click Advanced Settings, then place a checkmark in the following:
    • Remove found threats
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click Start to begin scanning.
  • ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.
  • When the scan is done, click List threats (only available if ESET Online Scanner found something).
  • Click Export, then save the file to your desktop.
  • Click Back, then Finish to exit ESET Online Scanner.

Edited by boopme, 19 July 2016 - 03:46 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 NancySn

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Posted 19 July 2016 - 08:06 PM

So I'm not Deleting the quarantined files? Just exiting? 

 

Here's the txt

 

C:\Users\All Users\InstallMate\{396D1FDD-5AA1-47CD-A526-1283E28E3D2B}\Custom.dll a variant of Win32/InstalleRex.T potentially unwanted application
C:\ProgramData\InstallMate\{396D1FDD-5AA1-47CD-A526-1283E28E3D2B}\Custom.dll a variant of Win32/InstalleRex.T potentially unwanted application cleaned by deleting
C:\Users\snow fam\Documents\Azureus Downloads\Photoshop Plugins\bokeh-2.0.1.377\xfaskg.exe a variant of Win32/Keygen.OM potentially unsafe application cleaned by deleting
C:\Users\snow fam\Downloads\cbsidlm-cbsi213-SymMover-SEO-75677418.exe a variant of Win32/CNETInstaller.B potentially unwanted application cleaned by deleting


#15 NancySn

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Posted 20 July 2016 - 05:11 PM

I still am not able to get onto some websites, nor download/install a new anti virus. I'm still in Safe Mode with Networking. 






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