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installed intel ac3160 dual band + bluetooth system wont allow bluetooth to star


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#1 hooftey01

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Posted 02 July 2016 - 03:47 AM

installed intel ac-3160 dual band + blue tooth in a Sony notebook system wont allow blue tooth to start.

also there is no interface available to connect any hardware to it, i know it has something to do with some Vaio software on the system.

it allows me to use dual band mode and it shows that blue tooth is present but disables it claiming interference with 2.4 GHz band. 

now i have had blue tooth dongles installed working while using 2.4 GHz band before with no issues, so i don't get the issue now.

any input would be appreciated. 

 

thankx Karl K



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#2 FreeBooter

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Posted 02 July 2016 - 11:25 AM

Have you install latest driver for the intel ac-3160 device?



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#3 hooftey01

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Posted 02 July 2016 - 04:35 PM

yes the drivers are current i downloaded and installed them just prior to this post. I did notice there was no sign of any blue tooth radios in device manager. On the other hand all services for blue tooth were started and running in system services, including intel specific services. i just cant wrap my head around this.

      thankx 



#4 FreeBooter

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Posted 02 July 2016 - 06:22 PM

Have you install the bluetooth application download link below.

 

Intel® PROSet/Wireless Software for Bluetooth® technology for Windows 7*



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#5 hooftey01

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Posted 03 July 2016 - 03:47 PM

Actually I did. I looked back in my browsing history and found this: https://downloadcenter.intel.com/download/26065/Intel-PROSet-Wireless-Software-for-Bluetooth-technology-for-Windows-7-?product=75442. as i said before I just installed this prior to this post. I have been trying to iron out this problem for month now. I even E-Mailed Sony Support. They basically said " What are you doing messing around with our Wonderful  configuration of parts which makes a whole". No solution, just ridicule. Basically saying thats your problem. I even disabled all the Sony bloat ware thats installed but with no happy ending. But thanks for your effort FreeBooter.

                                               Karl K



#6 JohnC_21

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Posted 03 July 2016 - 04:15 PM

See if changing the Router channel helps. Also check this thread on tweaking your router and adapter settings though your adapter may not have the ones listed.



#7 FreeBooter

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Posted 04 July 2016 - 04:01 PM

To get started with using Bluetooth, you’ll need to pair your Bluetooth device with your PC.
  • Turn on your Bluetooth device and make it discoverable.

    The way you make it discoverable depends on the device. Check the device or visit the manufacturer's website to learn how.
  • Select the Start button > Devices and Printers.
  • Select Add a device > select the device > Next.
  • Follow any other instructions that might appear. Otherwise, you're done and connected.
Your Bluetooth device and PC will usually automatically connect anytime the two devices are in range of each other with Bluetooth turned on.


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