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Infected with Trojan: Win32/Kovter


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19 replies to this topic

#1 SilversApprentice

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Posted 01 July 2016 - 06:55 PM

Hi! A few days ago, after updating FireFox, I saw a file in my downloads labeled "firefox-patch.exe". Not suspecting anything malicious, I ran the program. It appeared to do nothing, however later I started getting lots of Windows Defender notifications about detected malware. I took a look at the Event Viewer logs, and in Windows Defender, it says that it failed to remove the virus. 215 times. I clicked on one of the detections, and it said the virus was a "Trojan: Win32/Kovter". It labeled it with the severity "Severe", and identified the file path as C:\Users\ . . . \Downloads\firefox-patch.exe. At this point I realized that I had made a detrimental mistake. I looked online for solutions, and many of them said to backup files and restore. Is there a way to remove this virus and the associated infected files without doing a backup and restore? Also I cannot do many things to the file, including compression. D: Please help.



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#2 Broni

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Posted 01 July 2016 - 08:01 PM

See here: http://www.bleepingcomputer.com/virus-removal/remove-kovter-trojan


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#3 SilversApprentice

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Posted 01 July 2016 - 11:45 PM

Hi, thanks for helping! I followed all the steps, and the program reported that "Trojan.Kovter has not been found on [my] computer". However, I am still getting the notifications, and event viewer still lists even more failed attempts to delete the trojan.



#4 Broni

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Posted 02 July 2016 - 09:14 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


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#5 SilversApprentice

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Posted 12 August 2016 - 08:27 PM

My apologies for taking over a month to reply! For some reason, I was not receiving email notifications even though I have followed the topic. I will run the programs and start posting the results(in order) momentarily.

 Results of screen317's Security Check version 1.014 --- 12/23/15  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Windows Defender   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Java 8 Update 91  
 Java version 32-bit out of Date!
 Adobe Flash Player     22.0.0.192  
 Mozilla Firefox (47.0.1)
````````Process Check: objlist.exe by Laurent````````  
 Windows Defender MSMpEng.exe
 Windows Defender MSASCui.exe
 Windows Defender MSASCui.exe   
 Windows Defender MpCmdRun.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````
 

Farbar Service Scanner Version: 27-01-2016
Ran by Satoshi Ishikawa (administrator) on 12-08-2016 at 21:18:30
Running from "C:\Users\Satoshi Ishikawa\Downloads"
Microsoft Windows 10 Home  (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Security Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Satoshi Ishikawa (administrator) on 12-08-2016 at 21:19:18
Running from "C:\Users\Satoshi Ishikawa\Downloads"
Microsoft Windows 10 Home  (X64)
Model: HP Stream Notebook PC 11 Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= IP Configuration: ================================

Broadcom BCM43142 802.11 bgn Wi-Fi Adapter = Wi-Fi (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Surveillance-1
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.pa.comcast.net

Wireless LAN adapter Local Area Connection* 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 76-29-AF-F0-E7-E9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . : hsd1.pa.comcast.net
   Description . . . . . . . . . . . : Broadcom BCM43142 802.11 bgn Wi-Fi Adapter
   Physical Address. . . . . . . . . : 74-29-AF-F0-E7-E9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2601:989:4100:816:6d21:653c:4083:635e(Preferred)
   Temporary IPv6 Address. . . . . . : 2601:989:4100:816:5c7a:cca:fc49:c64e(Preferred)
   Link-local IPv6 Address . . . . . : fe80::6d21:653c:4083:635e%6(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.0.0.91(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, August 12, 2016 21:13:47
   Lease Expires . . . . . . . . . . : Friday, August 19, 2016 21:13:44
   Default Gateway . . . . . . . . . : fe80::f44b:2aff:fef2:94df%6
                                       10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 74721711
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-16-16-7C-74-29-AF-F0-E7-E9
   DNS Servers . . . . . . . . . . . : 75.75.76.76
                                       75.75.75.75
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.hsd1.pa.comcast.net:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.pa.comcast.net
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:38ba:184f:51c8:4aed(Preferred)
   Link-local IPv6 Address . . . . . : fe80::38ba:184f:51c8:4aed%5(Preferred)
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 318767104
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-16-16-7C-74-29-AF-F0-E7-E9
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  cdns02.comcast.net
Address:  75.75.76.76

Name:    google.com
Addresses:  2607:f8b0:4006:80b::200e
      216.58.219.206


Pinging google.com [2607:f8b0:4006:80a::200e] with 32 bytes of data:
Reply from 2607:f8b0:4006:80a::200e: time=35ms
Reply from 2607:f8b0:4006:80a::200e: time=32ms

Ping statistics for 2607:f8b0:4006:80a::200e:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 32ms, Maximum = 35ms, Average = 33ms
Server:  cdns02.comcast.net
Address:  75.75.76.76

Name:    yahoo.com
Addresses:  2001:4998:44:204::a7
      2001:4998:58:c02::a9
      2001:4998:c:a06::2:4008
      206.190.36.45
      98.139.183.24
      98.138.253.109


Pinging yahoo.com [2001:4998:c:a06::2:4008] with 32 bytes of data:
Reply from 2001:4998:c:a06::2:4008: time=125ms
Reply from 2001:4998:c:a06::2:4008: time=130ms

Ping statistics for 2001:4998:c:a06::2:4008:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 125ms, Maximum = 130ms, Average = 127ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 17...76 29 af f0 e7 e9 ......Microsoft Wi-Fi Direct Virtual Adapter
  6...74 29 af f0 e7 e9 ......Broadcom BCM43142 802.11 bgn Wi-Fi Adapter
  1...........................Software Loopback Interface 1
  8...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
  5...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.0.1        10.0.0.91     25
         10.0.0.0    255.255.255.0         On-link         10.0.0.91    281
        10.0.0.91  255.255.255.255         On-link         10.0.0.91    281
       10.0.0.255  255.255.255.255         On-link         10.0.0.91    281
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         10.0.0.91    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link         10.0.0.91    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  6    281 ::/0                     fe80::f44b:2aff:fef2:94df
  1    306 ::1/128                  On-link
  5    306 2001::/32                On-link
  5    306 2001:0:9d38:90d7:38ba:184f:51c8:4aed/128
                                    On-link
  6    281 2601:989:4100:816::/64   On-link
  6    281 2601:989:4100:816:5c7a:cca:fc49:c64e/128
                                    On-link
  6    281 2601:989:4100:816:6d21:653c:4083:635e/128
                                    On-link
  6    281 fe80::/64                On-link
  5    306 fe80::/64                On-link
  5    306 fe80::38ba:184f:51c8:4aed/128
                                    On-link
  6    281 fe80::6d21:653c:4083:635e/128
                                    On-link
  1    306 ff00::/8                 On-link
  6    281 ff00::/8                 On-link
  5    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23552] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 08 C:\WINDOWS\SysWOW64\wshbth.dll [51712] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 08 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/12/2016 09:10:31 PM) (Source: Application Error) (User: )
Description: Faulting application name: LockApp.exe, version: 0.0.0.0, time stamp: 0x5632d5a5
Faulting module name: combase.dll, version: 10.0.10586.103, time stamp: 0x56a849ab
Exception code: 0xc0000602
Fault offset: 0x000000000018d8cb
Faulting process id: 0x13e2c
Faulting application start time: 0xLockApp.exe0
Faulting application path: LockApp.exe1
Faulting module path: LockApp.exe2
Report Id: LockApp.exe3
Faulting package full name: LockApp.exe4
Faulting package-relative application ID: LockApp.exe5

Error: (08/12/2016 09:09:11 PM) (Source: Bonjour Service) (User: )
Description: mDNS_Execute: mDNSPlatformRawTime went backwards by 698408905 ticks; setting correction factor to 987418605

Error: (07/02/2016 03:06:14 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5344

Error: (07/02/2016 03:06:14 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5344

Error: (07/02/2016 03:06:14 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/02/2016 03:06:12 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3250

Error: (07/02/2016 03:06:12 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3250

Error: (07/02/2016 03:06:12 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/02/2016 12:44:26 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Invalid Xml syntax.

Error: (07/01/2016 11:58:14 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 10645234


System errors:
=============
Error: (08/12/2016 09:14:22 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {784E29F4-5EBE-4279-9948-1E8FE941646D}

Error: (08/12/2016 09:11:05 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {784E29F4-5EBE-4279-9948-1E8FE941646D}

Error: (08/12/2016 09:10:18 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TimeBroker service.

Error: (08/12/2016 09:09:48 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the FDResPub service.

Error: (07/02/2016 03:06:02 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (07/02/2016 12:05:55 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: {784E29F4-5EBE-4279-9948-1E8FE941646D}

Error: (07/02/2016 12:00:14 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: {784E29F4-5EBE-4279-9948-1E8FE941646D}

Error: (07/01/2016 09:00:47 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (07/01/2016 06:32:48 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {784E29F4-5EBE-4279-9948-1E8FE941646D}

Error: (07/01/2016 06:07:21 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable


Microsoft Office Sessions:
=========================
Error: (08/12/2016 09:10:31 PM) (Source: Application Error)(User: )
Description: LockApp.exe0.0.0.05632d5a5combase.dll10.0.10586.10356a849abc0000602000000000018d8cb13e2c01d1d43036545fd8C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exeC:\WINDOWS\system32\combase.dll3e9da419-c07f-4eea-9fef-3515ed83652eMicrosoft.LockApp_10.0.10586.0_neutral__cw5n1h2txyewyWindowsDefaultLockScreen

Error: (08/12/2016 09:09:11 PM) (Source: Bonjour Service)(User: )
Description: mDNS_Execute: mDNSPlatformRawTime went backwards by 698408905 ticks; setting correction factor to 987418605

Error: (07/02/2016 03:06:14 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5344

Error: (07/02/2016 03:06:14 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5344

Error: (07/02/2016 03:06:14 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/02/2016 03:06:12 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3250

Error: (07/02/2016 03:06:12 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3250

Error: (07/02/2016 03:06:12 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/02/2016 12:44:26 AM) (Source: SideBySide)(User: )
Description: C:\Users\Satoshi Ishikawa\Downloads\msert.exeC:\Users\Satoshi Ishikawa\Downloads\msert.exe0

Error: (07/01/2016 11:58:14 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 10645234


CodeIntegrity Errors:
===================================
  Date: 2016-06-18 05:06:53.088
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-06-17 03:28:34.892
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-06-17 02:50:17.843
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-06-16 23:05:46.939
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-06-13 14:34:03.231
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-06-10 19:57:35.950
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-05-06 20:25:49.560
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-05-03 17:28:06.766
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-04-27 18:20:00.668
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-04-27 17:25:39.460
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

5-button Mouse Driver (HKLM-x32\...\{7B926DFB-431E-449F-B829-E45D928BCA55}) (Version: 6.1 - Author) Hidden
5-button Mouse Driver (HKLM-x32\...\InstallShield_{7B926DFB-431E-449F-B829-E45D928BCA55}) (Version: 6.1 - Author)
7-Zip 15.14 (HKLM-x32\...\7-Zip) (Version: 15.14 - Igor Pavlov)
Adobe Flash Player 22 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 22.0.0.192 - Adobe Systems Incorporated)
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Atom (HKCU\...\atom) (Version: 1.3.3 - GitHub Inc.)
Auto Clicker v2.2 (HKLM-x32\...\{C0A7E4F3-82CC-416B-82C6-BA06AACFD635}_is1) (Version: 2.2 - MurGee.com)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
DisableMSDefender (HKLM\...\{74FE39A0-FB76-47CD-84BA-91E2BBB17EF2}) (Version: 1.0.0 - Hewlett-Packard Company) Hidden
Gtk# for .Net 2.12.30 (HKLM-x32\...\{CA8017BD-8271-4C93-A409-186375C5A5CA}) (Version: 2.12.30 - Xamarin, Inc.)
Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.7745.4851 - Hewlett-Packard)
HP Support Solutions Framework (HKLM-x32\...\{55065080-504F-43BB-BE00-36B80D7D39A5}) (Version: 12.0.30.219 - Hewlett-Packard Company)
HP Utility Center (HKLM\...\{403E9EFF-C4B4-4308-BA4E-7093B6BA03D5}) (Version: 2.5.5 - Hewlett-Packard Company)
HP Wireless Button Driver (HKLM-x32\...\{30B2D1D8-0A07-4B71-9553-0710C5D31E35}) (Version: 1.1.2.1 - Hewlett-Packard Company)
Intel® Dynamic Platform and Thermal Framework (HKLM-x32\...\FFD10ECE-F715-4a86-9BD8-F6F47DA5DA1C) (Version: 7.10.0.2210 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.4276 - Intel Corporation)
Intel® Sideband Fabric Device Driver (HKLM-x32\...\C5A8BC6E-723A-4C0F-96E1-C426D1A4BCA9) (Version: 1.70.305.16316 - Intel Corporation)
Java 8 Update 91 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218091F0}) (Version: 8.0.910.15 - Oracle Corporation)
LoiLo Game Recorder (HKLM\...\{89E4163C-BD19-45A9-BCEB-980741786799}_is1) (Version: 1.1.0.1 - LoiLo inc.)
LoiLoScope 2 (HKLM-x32\...\{CAB75FFC-2377-4B95-A8FA-C9234B812A92}_is1) (Version: 2.5.4.2 - LoiLo inc)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Mozilla Firefox 47.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 47.0.1 (x86 en-US)) (Version: 47.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 47.0.1 - Mozilla)
My.com Game Center (HKCU\...\MyComGames) (Version: 3.183 - My.com B.V.)
paint.net (HKLM\...\{DADC2AF6-DC9F-4BCF-BFCE-DCEC16EF507C}) (Version: 4.0.9 - dotPDN LLC)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7339 - Realtek Semiconductor Corp.)
ROBLOX Player (HKLM-x32\...\{373B1718-8CC5-4567-8EE2-9033AD08A680}) (Version:  - ROBLOX Corporation)
ROBLOX Player for Satoshi Ishikawa (HKCU\...\{373B1718-8CC5-4567-8EE2-9033AD08A680}) (Version:  - ROBLOX Corporation)
ROBLOX Studio for Satoshi Ishikawa (HKCU\...\{2922D6F1-2865-4EFA-97A9-94EEAB3AFA14}) (Version:  - ROBLOX Corporation)
Sandboxie 5.10 (64-bit) (HKLM\...\Sandboxie) (Version: 5.10 - Sandboxie Holdings, LLC)
Synaptics ClickPad Driver (HKLM\...\SynTPDeinstKey) (Version: 18.1.29.0 - Synaptics Incorporated)
Unlocker 1.9.2 (HKLM\...\Unlocker) (Version: 1.9.2 - Cedrick Collomb)
vShare Helper (HKCU\...\vShare Helper) (Version: 1.0.2.8 - vShare.com Co.,LTD)
Zoom (HKCU\...\ZoomUMX) (Version: 3.5 - Zoom Video Communications, Inc.)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 81%
Total physical RAM: 1939.04 MB
Available physical RAM: 350.43 MB
Total Virtual: 5092.02 MB
Available Virtual: 2386.48 MB

========================= Partitions: =====================================

1 Drive c: (Windows) (Fixed) (Total:28.25 GB) (Free:5.75 GB) NTFS

========================= Users: ========================================

User accounts for \\SURVEILLANCE-1

Administrator            DefaultAccount           Guest                    
Not Zeph                 Satoshi Ishikawa         

========================= Restore Points ==================================


**** End of log ****
 


Edited by SilversApprentice, 12 August 2016 - 08:26 PM.


#6 SilversApprentice

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Posted 12 August 2016 - 09:28 PM

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 8/12/2016
Scan Time: 21:27
Logfile: MBAM.txt
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2016.08.12.11
Rootkit Database: v2016.08.09.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 10
CPU: x64
File System: NTFS
User: Satoshi Ishikawa

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 351545
Time Elapsed: 53 min, 20 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Warn
PUM: Warn

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 1
PUP.Optional.Tuto4PC, HKU\S-1-5-21-2226105956-1322254037-852334620-1001\SOFTWARE\Tutorials, Quarantined, [c07bde6c7d1ded49391c4982669e6c94],

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 1
PUP.Optional.Babylon, C:\Users\Satoshi Ishikawa\Downloads\Unlocker1.9.2.exe, Quarantined, [c9721f2b4357b086b82171b8c53caf51],

Physical Sectors: 0
(No malicious items detected)


(end)



#7 SilversApprentice

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Posted 12 August 2016 - 11:19 PM

I cannot post the results of the malwarebytes anti-rootkit, because it would need to scan over 312,000,000,000 bytes, 512 bytes at a time. by my estimates, if i let that run at a speed of 512 bps, it would take over a year to finish.



#8 SilversApprentice

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Posted 12 August 2016 - 11:23 PM

Rkill 2.8.4 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2016 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 08/13/2016 12:19:25 AM in x64 mode.
Windows Version: Windows 10 Home

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * C:\Users\Satoshi Ishikawa\Downloads\GSAutoClicker-Setup.exe (PID: 2092) [UP-HEUR]

1 proccess terminated!

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 08/13/2016 12:20:57 AM
Execution time: 0 hours(s), 1 minute(s), and 32 seconds(s)
 



#9 Broni

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Posted 13 August 2016 - 03:15 PM

if i let that run at a speed of 512 bps

 

How do you know how fast MBAR will be scanning?


My Website

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#10 SilversApprentice

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Posted 13 August 2016 - 04:26 PM

 

if i let that run at a speed of 512 bps

 

How do you know how fast MBAR will be scanning?

 

It said it was scanning in packs of 512 bytes. And due to the fact that it was scanning for over 2 hours, with no other programs running, and still hadn't finished...


Edited by SilversApprentice, 13 August 2016 - 06:51 PM.


#11 Broni

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Posted 13 August 2016 - 09:48 PM

Stop that scan.

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#12 SilversApprentice

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Posted 13 August 2016 - 10:23 PM

# AdwCleaner v6.000 - Logfile created 13/08/2016 at 23:17:58
# Updated on 12/08/2016 by ToolsLib
# Database : 2016-08-13.3 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : Satoshi Ishikawa - SURVEILLANCE-1
# Running from : C:\Users\Satoshi Ishikawa\Downloads\adwcleaner_6.000.exe
# Mode: Clean
# Support : https://toolslib.net/forum



***** [ Services ] *****



***** [ Folders ] *****

[-] Folder deleted: C:\Users\Satoshi Ishikawa\AppData\Roaming\Store
[#] Folder deleted on reboot: C:\Users\Satoshi Ishikawa\AppData\Roaming\store
[-] Folder deleted: C:\Users\Satoshi Ishikawa\Documents\vShare


***** [ Files ] *****

[-] File deleted: C:\END


***** [ DLL ] *****



***** [ WMI ] *****



***** [ Shortcuts ] *****



***** [ Scheduled Tasks ] *****



***** [ Registry ] *****

[-] Key deleted: HKU\S-1-5-21-2226105956-1322254037-852334620-1001\Software\Microsoft\Tinstalls
[-] Key deleted: HKU\S-1-5-21-2226105956-1322254037-852334620-1001\Software\Store
[-] Key deleted: HKU\S-1-5-21-2226105956-1322254037-852334620-1001\Software\WTools
[-] Key deleted: HKU\S-1-5-21-2226105956-1322254037-852334620-1001\Software\winmnt
[#] Key deleted on reboot: HKCU\Software\Microsoft\Tinstalls
[#] Key deleted on reboot: HKCU\Software\Store
[#] Key deleted on reboot: HKCU\Software\WTools
[#] Key deleted on reboot: HKCU\Software\winmnt


***** [ Web browsers ] *****



*************************

:: "Tracing" keys deleted
:: Winsock settings cleared

*************************

C:\AdwCleaner\AdwCleaner[C0].txt - [1560 Bytes] - [13/08/2016 23:17:58]
C:\AdwCleaner\AdwCleaner[S0].txt - [1748 Bytes] - [13/08/2016 23:16:54]

########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt - [1706 Bytes] ##########
 



#13 SilversApprentice

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Posted 14 August 2016 - 12:40 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.7 (07.03.2016)
Operating System: Windows 10 Home x64
Ran by Satoshi Ishikawa (Administrator) on Sat 08/13/2016 at 23:25:26.78
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




File System: 0




Registry: 2

Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{C1A71D44-88A7-4A0C-BA3C-E9A4D1988E1C} (Registry Key)
Successfully deleted: HKLM\Software\Microsoft\Internet Explorer\SearchScopes\{C1A71D44-88A7-4A0C-BA3C-E9A4D1988E1C} (Registry Key)




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 08/13/2016 at 23:26:59.88
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#14 SilversApprentice

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Posted 14 August 2016 - 01:26 PM

The Sophos program ran for about 5 minutes, then stayed like this for an hour.



#15 SilversApprentice

SilversApprentice
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Posted 14 August 2016 - 01:55 PM

Sophos Virus Removal Tool version 2.5.6
Copyright © 2009-2016 Sophos Limited. All rights reserved.

This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

Log file path: C:\ProgramData\Sophos\Sophos Virus Removal Tool\Logs\SophosVirusRemovalTool.log

Downloading updates...
Checking for updates...
Installing updates...
Update successful
Version info:   Product version 2.5.6
Version info:   Detection engine        3.65.2
Version info:   Detection data  5.30
Version info:   Build date      8/9/2016
Version info:   Data files added        174
Version info:   Last successful update  8/14/2016 1:50:46 PM
Warning: rootkit scan failed to open device "\\?\Volume{3bc695b8-561f-49a9-b81b-8aedc09e3572}" (87)
Could not open C:\hiberfil.sys
Could not open C:\pagefile.sys
Could not open C:\swapfile.sys
/






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