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Screen/Compute Freeze on "Hardaware Acceleration" enabled apps


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29 replies to this topic

#1 Davigugu55

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Posted 01 July 2016 - 12:50 PM

Hey people,

some weeks ago I started having this problem when I play an specific game (Counter-Strike: Global Offensive). Few minutes after I start the game the computer freezes, the screen become brown and I have to reset it (since I disabled auto reboot on system failure). My graphics card is relatively new in comparison to the rest of the system. I have one HDD that have a failure (don't remember witch one), that is where the OS and all the programs (except the games) are installed on, the HDD that holds the games is fine. It only happens when I play this specific game. On the Reliability Monitor I get Hardware Error.

 

 

· OS - Windows 10 Pro x64 - Full Retail Version - Clean Install
· Age of system = 4 Years
· Age of OS installation = 3 Months
· CPU = AMD Phenom II x4 960T
· Video Card = Shappire HD7770 Vapor-X
· MotherBoard = Asus M5A78L-M LX
· Power Supply = C3 Tech 500W
· Custom Built Desktop

 

 

What I can observe while using the computer is that any app that have "hardware acceleration" will cause the screen to show artifacts. (apps like browsers, skype, vlc and CS:GO at default video clocks). I can use the browsers and vlc without a problem since I disable the hardware accel feature. Sometimes these artifacts freezes the whole computer and restarts it by itself, other times the artifacts stays for a short period (2min max) and the display come back to normal with the message saying that “Display driver stopped responding and has recovered”, and others the artifacts will stand still and I'll have to hard reset the computer.

 

 

Hello folks, so I'm trying to figure out what is going on. Inicially I posted this topic under "Windows Crashes, BSOD, and Hangs Help and Support" forum, and the guy that was heping me indicated to ask it here.
The thing is that I can play all other games for hours, but when I try to play CS:GO at the default GPU core the screen freezes as said above. The Hardware Accelerated apps will freeze even if downclocking. All hardware tests does pass without an error.

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#2 hamluis

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Posted 04 July 2016 - 04:03 PM

.  Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 

2.  Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.  
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
Louis


#3 Davigugu55

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Posted 04 July 2016 - 11:15 PM

MiniToolBox by Farbar Version: 17-06-2016
Ran by Davi Ribeiro (administrator) on 05-07-2016 at 00:11:54
Running from "C:\Users\Davi Ribeiro\Downloads"
Microsoft Windows 10 Pro (X64)
Model: System Product Name Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/04/2016 03:02:05 PM) (Source: Application Error) (User: )
Description: Faulting application name: dwm.exe, version: 10.0.10586.0, time stamp: 0x5632d756
Faulting module name: combase.dll, version: 10.0.10586.103, time stamp: 0x56a849ab
Exception code: 0xc0000005
Fault offset: 0x0000000000067e3c
Faulting process id: 0x3c0
Faulting application start time: 0xdwm.exe0
Faulting application path: dwm.exe1
Faulting module path: dwm.exe2
Report Id: dwm.exe3
Faulting package full name: dwm.exe4
Faulting package-relative application ID: dwm.exe5

Error: (07/03/2016 07:34:28 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (07/03/2016 07:34:00 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (07/03/2016 07:34:00 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (07/02/2016 12:13:08 AM) (Source: Application Error) (User: )
Description: Faulting application name: dwm.exe, version: 10.0.10586.0, time stamp: 0x5632d756
Faulting module name: combase.dll, version: 10.0.10586.103, time stamp: 0x56a849ab
Exception code: 0xc0000005
Fault offset: 0x0000000000067e3c
Faulting process id: 0x2048
Faulting application start time: 0xdwm.exe0
Faulting application path: dwm.exe1
Faulting module path: dwm.exe2
Report Id: dwm.exe3
Faulting package full name: dwm.exe4
Faulting package-relative application ID: dwm.exe5

Error: (06/30/2016 02:57:39 PM) (Source: Application Error) (User: )
Description: Faulting application name: dwm.exe, version: 10.0.10586.0, time stamp: 0x5632d756
Faulting module name: combase.dll, version: 10.0.10586.103, time stamp: 0x56a849ab
Exception code: 0xc0000005
Fault offset: 0x0000000000067e3c
Faulting process id: 0x1e64
Faulting application start time: 0xdwm.exe0
Faulting application path: dwm.exe1
Faulting module path: dwm.exe2
Report Id: dwm.exe3
Faulting package full name: dwm.exe4
Faulting package-relative application ID: dwm.exe5

Error: (06/30/2016 03:07:24 AM) (Source: Application Error) (User: )
Description: Faulting application name: dwm.exe, version: 10.0.10586.0, time stamp: 0x5632d756
Faulting module name: combase.dll, version: 10.0.10586.103, time stamp: 0x56a849ab
Exception code: 0xc0000005
Fault offset: 0x0000000000067e3c
Faulting process id: 0x3b8
Faulting application start time: 0xdwm.exe0
Faulting application path: dwm.exe1
Faulting module path: dwm.exe2
Report Id: dwm.exe3
Faulting package full name: dwm.exe4
Faulting package-relative application ID: dwm.exe5

Error: (06/29/2016 06:05:16 AM) (Source: Microsoft-Windows-RestartManager) (User: DAVI-DESKTOP)
Description: Application or service 'Microsoft Office Document Cache Sync Client Interface' could not be shut down.

Error: (06/29/2016 12:28:08 AM) (Source: Microsoft-Windows-RestartManager) (User: DAVI-DESKTOP)
Description: Application or service 'Microsoft Office Document Cache Sync Client Interface' could not be shut down.

Error: (06/29/2016 12:14:46 AM) (Source: Application Error) (User: )
Description: Faulting application name: CCC.exe, version: 4.5.0.0, time stamp: 0x54dca1de
Faulting module name: amdmantle64.dll, version: 9.1.10.95, time stamp: 0x564c2684
Exception code: 0xc0000005
Fault offset: 0x0000000000001e63
Faulting process id: 0x1570
Faulting application start time: 0xCCC.exe0
Faulting application path: CCC.exe1
Faulting module path: CCC.exe2
Report Id: CCC.exe3
Faulting package full name: CCC.exe4
Faulting package-relative application ID: CCC.exe5

System errors:
=============
Error: (07/04/2016 10:26:00 PM) (Source: DCOM) (User: DAVI-DESKTOP)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}DAVI-DESKTOPDavi RibeiroS-1-5-21-148634590-181372737-4131947680-1001LocalHost (Using LRPC)Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewyS-1-15-2-1861897761-1695161497-2927542615-642690995-327840285-2659745135-2630312742

Error: (07/04/2016 10:26:00 PM) (Source: DCOM) (User: DAVI-DESKTOP)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}DAVI-DESKTOPDavi RibeiroS-1-5-21-148634590-181372737-4131947680-1001LocalHost (Using LRPC)Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewyS-1-15-2-1861897761-1695161497-2927542615-642690995-327840285-2659745135-2630312742

Error: (07/04/2016 10:25:56 PM) (Source: DCOM) (User: DAVI-DESKTOP)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}DAVI-DESKTOPDavi RibeiroS-1-5-21-148634590-181372737-4131947680-1001LocalHost (Using LRPC)Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewyS-1-15-2-1861897761-1695161497-2927542615-642690995-327840285-2659745135-2630312742

Error: (07/04/2016 03:01:58 PM) (Source: DCOM) (User: DAVI-DESKTOP)
Description: {4AA0A5C4-1B9B-4F2E-99D7-99C6AEC83474}

Error: (07/04/2016 03:01:57 PM) (Source: DCOM) (User: DAVI-DESKTOP)
Description: {4AA0A5C4-1B9B-4F2E-99D7-99C6AEC83474}

Error: (07/04/2016 03:01:56 PM) (Source: Service Control Manager) (User: )
Description: The User Data Access_32e42 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (07/04/2016 03:01:56 PM) (Source: Service Control Manager) (User: )
Description: The User Data Storage_32e42 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (07/04/2016 03:01:56 PM) (Source: Service Control Manager) (User: )
Description: The Contact Data_32e42 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (07/04/2016 03:01:56 PM) (Source: Service Control Manager) (User: )
Description: The Sync Host_32e42 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (07/04/2016 03:01:56 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Microsoft Office Sessions:
=========================
Error: (07/04/2016 03:02:05 PM) (Source: Application Error)(User: )
Description: dwm.exe10.0.10586.05632d756combase.dll10.0.10586.10356a849abc00000050000000000067e3c3c001d1d58fe22d1390C:\Windows\system32\dwm.exeC:\Windows\system32\combase.dlla641d9d7-fe84-46d6-b73b-60bf6f2e6822

Error: (07/03/2016 07:34:28 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files (x86)\Common Files\Portrait Displays\Shared\MFC80.DLL

Error: (07/03/2016 07:34:00 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files (x86)\BenQ\Display Pilot\MFC80.DLL

Error: (07/03/2016 07:34:00 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files (x86)\BenQ\Display Pilot\MFC80.DLL

Error: (07/02/2016 12:13:08 AM) (Source: Application Error)(User: )
Description: dwm.exe10.0.10586.05632d756combase.dll10.0.10586.10356a849abc00000050000000000067e3c204801d1d353dd24d3f7C:\Windows\System32\dwm.exeC:\Windows\system32\combase.dll33a90cd0-1437-4004-8fd4-197b1561fbe5

Error: (06/30/2016 02:57:39 PM) (Source: Application Error)(User: )
Description: dwm.exe10.0.10586.05632d756combase.dll10.0.10586.10356a849abc00000050000000000067e3c1e6401d1d29e09ccfb8bC:\Windows\System32\dwm.exeC:\Windows\system32\combase.dlldf93f6d8-b2ea-4f6e-a4d1-f20bdd19d12e

Error: (06/30/2016 03:07:24 AM) (Source: Application Error)(User: )
Description: dwm.exe10.0.10586.05632d756combase.dll10.0.10586.10356a849abc00000050000000000067e3c3b801d1d1f1917aa21bC:\Windows\system32\dwm.exeC:\Windows\system32\combase.dllb1073508-6b4c-49d0-a1b9-0fefe3575784

Error: (06/29/2016 06:05:16 AM) (Source: Microsoft-Windows-RestartManager)(User: DAVI-DESKTOP)
Description: 1C:\Program Files\Microsoft Office\root\VFS\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\CSISYNCCLIENT.EXEMicrosoft Office Document Cache Sync Client 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

Error: (06/29/2016 12:28:08 AM) (Source: Microsoft-Windows-RestartManager)(User: DAVI-DESKTOP)
Description: 1C:\Program Files\Microsoft Office\root\VFS\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\CSISYNCCLIENT.EXEMicrosoft Office Document Cache Sync Client 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

Error: (06/29/2016 12:14:46 AM) (Source: Application Error)(User: )
Description: CCC.exe4.5.0.054dca1deamdmantle64.dll9.1.10.95564c2684c00000050000000000001e63157001d1d1bc9f524fe7C:\Program Files (x86)\AMD\ATI.ACE\Core-Static\CCC.exeC:\Windows\SYSTEM32\amdmantle64.dll49d4bff4-0f5f-4423-97de-03a0b5eeb851

CodeIntegrity Errors:
===================================
Date: 2016-06-29 06:14:17.233
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

Date: 2016-06-29 00:29:58.465
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

Date: 2016-06-29 00:17:38.685
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

Date: 2016-06-29 00:15:37.970
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.

Date: 2016-06-28 23:54:22.797
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

Date: 2016-06-19 10:08:28.779
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

Date: 2016-06-18 11:29:48.512
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

Date: 2016-06-17 08:57:28.771
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

Date: 2016-06-15 21:17:28.963
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

Date: 2016-06-01 21:41:26.315
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

=========================== Installed Programs ============================
7-Zip 16.02 (x64) (HKLM\...\7-Zip) (Version: 16.02 - Igor Pavlov)
Adobe Flash Player 22 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 22.0.0.192 - Adobe Systems Incorporated)
Adobe Flash Player 22 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 22.0.0.192 - Adobe Systems Incorporated)
AMD Catalyst Install Manager (HKLM\...\{F564317A-AB84-BEE8-A670-B6C09BC08AFB}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
Android SDK Tools (HKLM-x32\...\Android SDK Tools) (Version: 1.16 - Google Inc.)
Audacity 2.1.2 (HKLM-x32\...\Audacity®_is1) (Version: 2.1.2 - Audacity Team)
BeamNG.drive (HKLM\...\Steam App 284160) (Version: - BeamNG)
BitTorrent (HKCU\...\BitTorrent) (Version: 7.9.7.42331 - BitTorrent Inc.)
Blur Busters Strobe Util (HKLM-x32\...\{57BDAE81-2BE7-4ABA-8B03-1520FBF41AF9}) (Version: 1.0.0 - Blur Busters)
Borderless Gaming (HKLM\...\Steam App 388080) (Version: - AndrewMD5)
DiRT Rally (HKLM\...\Steam App 310560) (Version: - Codemasters Racing Studio)
Display Pilot (HKLM-x32\...\{6DD25D67-4339-47A1-950E-EEFC321CBB24}) (Version: 2.11.002 - Portrait Displays, Inc.)
EPSON L355 Series Printer Uninstall (HKLM\...\EPSON L355 Series) (Version: - SEIKO EPSON Corporation)
Facebook Games Arcade 0.6.0.1 (HKLM-x32\...\{F31484D6-A5E7-401E-B571-8B035E27AB56}) (Version: 0.6.0.1 - Facebook)
FIFA 16 (HKLM-x32\...\{28FA2805-7992-4A28-844B-040C57204718}) (Version: 1.42.13482.16 - Electronic Arts)
Flashtool (HKLM-x32\...\Flashtool) (Version: 0.9.22.3 - Androxyde)
GameSave Manager v3 (HKLM-x32\...\GameSaveManager_v3) (Version: 3.1.442.0 - InsaneMatt)
GIMP 2.8.16 (HKLM\...\GIMP-2_is1) (Version: 2.8.16 - The GIMP Team)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 51.0.2704.103 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.30.3 - Google Inc.) Hidden
Grand Theft Auto V (HKLM\...\Steam App 271590) (Version: - Rockstar North)
InputMapper (HKLM-x32\...\{1A44056A-C7D8-4561-BC43-A0AA7D7AAA64}) (Version: 1.5.31.0 - DSDCS)
Java 8 Update 92 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418092F0}) (Version: 8.0.920.14 - Oracle Corporation)
Java SE Development Kit 8 Update 92 (64-bit) (HKLM\...\{64A3A4F4-B792-11D6-A78A-00B0D0180920}) (Version: 8.0.920.14 - Oracle Corporation)
Livestreamer 1.12.2 (HKLM-x32\...\Livestreamer) (Version: - )
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 16.0.6965.2058 - Microsoft Corporation)
Microsoft Office 365 - pt-br (HKLM\...\O365HomePremRetail - pt-br) (Version: 16.0.6965.2058 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23918 (HKLM-x32\...\{dab68466-3a7d-41a8-a5cf-415e3ff8ef71}) (Version: 14.0.23918.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23918 (HKLM-x32\...\{2e085fd2-a3e4-4b39-8e10-6b8d35f55244}) (Version: 14.0.23918.0 - Microsoft Corporation)
MiniTool Partition Wizard Free 9.1 (HKLM\...\{05D996FA-ADCB-4D23-BA3C-A7C184A8FAC6}_is1) (Version: - MiniTool Solution Ltd.)
NetBalancer (HKLM\...\NetBalancer_is1) (Version: - SeriousBit)
NirSoft Wireless Network Watcher (HKLM-x32\...\NirSoft Wireless Network Watcher) (Version: - )
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.9.2 - Notepad++ Team)
Office 16 Click-to-Run Extensibility Component (HKLM\...\{90160000-008C-0000-1000-0000000FF1CE}) (Version: 16.0.6925.1018 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-007E-0000-1000-0000000FF1CE}) (Version: 16.0.6925.1018 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM\...\{90160000-008C-0409-1000-0000000FF1CE}) (Version: 16.0.6925.1018 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM\...\{90160000-008C-0416-1000-0000000FF1CE}) (Version: 16.0.6925.1018 - Microsoft Corporation) Hidden
Origin (HKLM-x32\...\Origin) (Version: 9.12.1.43352 - Electronic Arts, Inc.)
Pivot Pro Plugin (HKLM-x32\...\{0217E1D1-BCEF-4A61-AF6D-F7740F65A066}) (Version: 9.61.004 - Portrait Displays, Inc.) Hidden
PlaysTV (HKLM-x32\...\PlaysTV) (Version: 1.11.1-r113407-release - Plays.tv, LLC)
Popcorn-Time (HKCU\...\Popcorn-Time) (Version: 0.3.9 - Popcorn Time)
Razer Chroma SDK Core Components (HKLM-x32\...\Razer Chroma SDK) (Version: 1.7.8 - Razer Inc.)
Razer Synapse (HKLM-x32\...\{0D78BEE2-F8FF-4498-AF1A-3FF81CED8AC6}) (Version: 2.20.15.616 - Razer Inc.)
Rockstar Games Social Club (HKLM-x32\...\Rockstar Games Social Club) (Version: 1.1.9.6 - Rockstar Games)
SDK (HKLM-x32\...\{0DEA342C-15CB-4F52-97B6-06A9C4B9C06F}) (Version: 2.40.007 - Portrait Displays, Inc.) Hidden
SimCity™ (HKLM-x32\...\{F70FDE4B-8F86-4eb6-8C8E-636EC89F6419}) (Version: 4.0.96.5684 - Electronic Arts)
Sony Mobile Update Engine (HKLM-x32\...\Update Engine) (Version: 2.16.8.201605301505 - Sony Mobile Communications Inc.)
Spotify (HKCU\...\Spotify) (Version: 1.0.31.56.g526cfefe - Spotify AB)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.19 - TeamSpeak Systems GmbH)
The Sims 4 Mod Manager version 2.2.0 (HKLM-x32\...\The Sims 4 Mod Manager_is1) (Version: 2.2.0 - )
The Sims™ 4 (HKLM-x32\...\{48EBEBBF-B9F8-4520-A3CF-89A730721917}) (Version: 1.20.60.1020 - Electronic Arts Inc.)
The Walking Dead: Michonne (HKLM\...\Steam App 429570) (Version: - Telltale Games)
The Walking Dead: Season Two (HKLM\...\Steam App 261030) (Version: - Telltale Games)
TIDAL (HKLM-x32\...\{ECEEA230-1C53-4556-A2A0-DFDC57386487}) (Version: 1.3.3.843 - TIDAL) Hidden
TIDAL (HKLM-x32\...\TIDAL 1.3.3.843) (Version: 1.3.3.843 - TIDAL)
Toastify (HKLM-x32\...\Toastify) (Version: 1.6 - Jesper Palm)
VLC media player (HKLM\...\VLC media player) (Version: 2.2.3 - VideoLAN)
Xperia Companion (HKLM-x32\...\{87971D31-1246-4141-8424-6ECC64D96E1D}) (Version: 1.2.8.0 - Sony) Hidden
Xperia Companion (HKLM-x32\...\{8f4f39fa-087f-4e5c-84f3-1433ac7389e9}) (Version: 1.2.8.0 - Sony)

========================= Memory info: ===================================
Percentage of memory in use: 47%
Total physical RAM: 8190.11 MB
Available physical RAM: 4330.86 MB
Total Virtual: 9470.11 MB
Available Virtual: 4777.31 MB

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:79.51 GB) (Free:39.21 GB) NTFS
2 Drive e: () (Fixed) (Total:851.51 GB) (Free:69.33 GB) NTFS

========================= Users: ========================================
User accounts for \\DAVI-DESKTOP

Administrator Davi Ribeiro DefaultAccount
Guest


**** End of log ****

 

http://speccy.piriform.com/results/TTe5wgVJ1DJlPFdJPVEq6hA


Edited by hamluis, 05 July 2016 - 11:33 AM.


#4 FreeBooter

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Posted 05 July 2016 - 12:33 AM

Uninstall currently installed graphic card driver and install the graphic driver at below website link.

 

 

Radeon Software Crimson Edition Graphics Driver Installer for Windows 10 64-Bit


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#5 Davigugu55

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Posted 05 July 2016 - 08:22 AM

I did this before, nothing changed. And I have screen flickering when it is on 'low power' mode. I'm using the old one because I can change the 'low power' clocks and get rid of the flickering.



#6 FreeBooter

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Posted 05 July 2016 - 08:33 AM

Are you using any third party codec pack if you are install latest version or uninstall it.

Secunia PSI is a tool that can be used to monitor your installed applications for new updates.  When started, Secunia PSI will scan your computer for applications and install any updates that are available for them. This allows your computer to remain secure from possible vulnerabilities in your installed programs.

Have you run System File Checker (SFC) command if not run below command from Command Prompt that is open as administrator.

 

Sfc  /Scannow

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#7 Davigugu55

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Posted 05 July 2016 - 09:18 AM

I have no third party codec, all the applications are updated.
I ran the 
System File Checker (SFC). What does it do?

Attached Files

  • Attached File  CBS.zip   493.23KB   6 downloads


#8 dc3

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Posted 05 July 2016 - 10:29 AM

The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.

 

Press the Windows key windowskey_zps092d5c75.png and the X key, in the menu that opens click or tap on Command Prompt (Admin).  This will open the Elevated Command prompt.
 
Copy and paste the command below in the Command Prompt, then press Enter.
 
dism /online /cleanup-image /restorehealth
 
Restart the computer to complete the repair.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 FreeBooter

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Posted 05 July 2016 - 10:39 AM

Thanks Dc3 for the SFC description i was typing and you saved me.
 
The Dism command included with Windows 7 cannot repair Windows component store corruption the /restorehealth argument not included with Windows 7.

Op there are two files corrupted one has been repaired but one has not its not a issue if you are not using Snipping Tool its shortcut of the Snipping Tool is damage not program it self.
If you like, you could also just create a new shortcut directly from the %windir%\system32\SnippingTool.exe file to the location of the corrupted shortcut below.


C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Accessories


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#10 dc3

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Posted 05 July 2016 - 10:46 AM

@FreeBooter

 

Go back and look at post #3.  The minitoolbox shows that they are running Windows 10 x64.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#11 Davigugu55

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Posted 05 July 2016 - 10:49 AM

On the Dism i got the following error:

 

Error: 0x800f081f

 

The source files could not be found.

Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

about the Snipping Tool shortcut, it's probably flagged as corrupted because I added a keyboard hotkey for it. It is working normally.

 

 

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  • Attached File  dism.zip   151.17KB   1 downloads


#12 Davigugu55

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Posted 06 July 2016 - 05:50 PM

I recorded a short video(0:07), that shows the problem. Sometimes, if I manage to close the program the screen goes back to normal.



#13 FreeBooter

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Posted 08 July 2016 - 02:56 AM

Is this issue happening with all programs or just one program?


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#14 FreeBooter

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Posted 08 July 2016 - 03:11 AM

If the Snipping Tool works then don't worry about the Snipping Tool shortcut as you have modify the Snipping Tool shortcut its flag as corrupted.


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#15 Davigugu55

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Posted 08 July 2016 - 06:20 AM

Is this issue happening with all programs or just one program?


As I Said on the first post, it only happens on programs that have the hardware acceleration feature. Programs like Chrome and VLC, that have the option to turn it off, I can use normally. But others that are impossible to disable this option, like all "metro" apps and Skype, it happens. Games work normally, doesn't matter how demanding it is. Only in one game in special it happens which is CS:GO, but only on the default GPU clock, if I downclock the memory about 100hz, I can play it. Same happens with Skype.




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