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Ipod touch doesn't show up in Itunes


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#1 superking75

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Posted 30 June 2016 - 08:16 AM

My father owns a 4th generation Ipod touch running 6.1.6. Just recently it doesn't show up in iTunes, the only thing that shows up is file explorer showing internal storage(picture included)

88f9620efbca47b38050587be75cd20b.png

He can use home share to sync his playlists while on his WiFi but they dissipaer once he leaves. Basically he can't sync new music onto his Ipod.
On the other hand when i plug my Ipod shuffle in iTunes opens and the device is shown(picture under)
a8f056bc438a435daa676f84e0b3fcbc.png
To my understanding Itunes is at it's latest version, and this problem just started recently.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


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#2 smax013

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Posted 01 July 2016 - 08:13 PM

I have you tried different USB ports on your Dad's computer?

#3 superking75

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Posted 01 July 2016 - 08:22 PM

Yes he has.






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