Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Web browsers redirecting

  • Please log in to reply
1 reply to this topic

#1 Bruno39


  • Members
  • 1 posts
  • Local time:09:35 AM

Posted 30 June 2016 - 03:59 AM

Let me start by stating that my native tongue is spanish but i have studied english, so excuse me if i have some grammar errors.

My problem started a few hours ago while i was using Chrome in private mode. I was watching a video in Youtube and i clicked a youtube ad by mistake (the one that appears in the bottom of the video). This action opened a new tab but i closed the whole window before it could load. Then i opened a "normal" (not private) tab in chrome to visit the web page of a local newspaper and i was redirected to another website. Each time i use chrome or internet explorer i get redirected when i visit certain web pages. For example, i can visit the web page of wikipedia without problems but if i try to visit the web page of a local newspaper or other forums i get redirected. Sometimes i dont get redirected but a popup appears with messages in english like "install hd player to continue", or messages in spanish like "are you sure you want to leave this page?".


Please i need your help because i'm using a laptop which has some important files. I hope you can help me solve my problem. This laptop is using Windows 7 Home premium with service pack 1 (64 bit)

So far i have updated java and i run Ccleaner and Adwcleaner. 

This is the log of Adwcleaner. The original log is in spanish but i translated it, except the path of the files


# AdwCleaner v5.200 - Registry generated 29/06/2016 en 23:45:15
# Updated 14/06/2016 by ToolsLib
# Database : 2016-06-29.1 [Servidor]
# Operative system : Windows 7 Home Premium Service Pack 1 (X64)
# User name : Lenovo - LENOVO-PC
# Executed from : C:\Users\Lenovo\Documents\Jorge Espinoza\Economía Publica\adwcleaner_5.200.exe
# Optión : Clean
***** [ Services ] *****
***** [ Folders ] *****
[-] delete folder : C:\ProgramData\Partner
[-] delete folder : C:\ProgramData\Yahoo! Companion
[#] delete folder : C:\ProgramData\Application Data\Partner
[#] delete folder : C:\ProgramData\Application Data\Yahoo! Companion
[-] delete folder : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\FLV Player
[-] delete folder : C:\Program Files (x86)\FLV Player
[-] delete folder : C:\Program Files (x86)\Yahoo!\Companion
[-] delete folder : C:\Users\Lenovo\AppData\Roaming\Yahoo!\Companion
***** [ Files ] *****
[-] Delete file : C:\Program Files (x86)\Yahoo!\Common\unyt.exe
***** [ DLLs ] *****
***** [ WMI ] *****
***** [ Shortcuts ] *****
***** [ Scheduled tasks ] *****
***** [ Registry ] *****
[-] delete key : HKLM\SOFTWARE\Classes\AppID\YMERemote.DLL
[-] delete key : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\FLVPlayer.exe
[-] delete key : HKLM\SOFTWARE\Classes\AppID\YCAPlugin.DLL
[-] delete key : HKLM\SOFTWARE\Classes\AppID\YPUBC.DLL
[-] delete key : HKLM\SOFTWARE\Classes\AppID\yt.DLL
[-] delete key : HKLM\SOFTWARE\Classes\AppID\YTabBar.DLL
[-] delete key : HKLM\SOFTWARE\Classes\AppID\ytbbroker.EXE
[-] delete key : HKLM\SOFTWARE\Classes\AppID\YTBM.DLL
[-] delete key : HKLM\SOFTWARE\Classes\AppID\YTMsgr.DLL
[-] delete key : HKLM\SOFTWARE\Classes\AppID\YTNavAssist.DLL
[-] delete key : HKLM\SOFTWARE\Classes\AppID\YTSingleInstance.DLL
[-] delete key : HKLM\SOFTWARE\Classes\protector_dll.ProtectorBho
[-] delete key : HKLM\SOFTWARE\Classes\protector_dll.ProtectorBho.1
[-] delete key : HKLM\SOFTWARE\Classes\AppID\{07CDAAD9-1226-4C6D-B774-C00E7B323484}
[-] delete key : HKLM\SOFTWARE\Classes\AppID\{1CAE874F-F5C7-4BCC-BA46-9AD26DF35B93}
[-] delete key : HKLM\SOFTWARE\Classes\AppID\{35860EFB-1589-4F32-A618-99E847A502B2}
[-] delete key : HKLM\SOFTWARE\Classes\AppID\{39DCCEAF-C749-4390-9953-527CF916935C}
[-] delete key : HKLM\SOFTWARE\Classes\AppID\{41D7CEE0-D91F-498C-BC88-4A6BEE46C2BC}
[-] delete key : HKLM\SOFTWARE\Classes\AppID\{7D831388-D405-4272-9511-A07440AD2927}
[-] delete key : HKLM\SOFTWARE\Classes\AppID\{9EDCCD11-960D-49AE-B523-C6B5AB7E1345}
[-] delete key : HKLM\SOFTWARE\Classes\AppID\{EB2BA65E-41F6-4F64-92A6-216CDFFDF577}
[-] delete key : HKLM\SOFTWARE\Classes\AppID\{EFC0651C-B6D7-49CD-A6E0-B1CE9AB5FE46}
[-] delete key : HKLM\SOFTWARE\Classes\AppID\{FFFFE1D1-E40D-49a1-9622-BC59BD1879C3}
[-] delete key : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
[-] delete key : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
[-] delete key : HKLM\SOFTWARE\Classes\CLSID\{81017EA9-9AA8-4A6A-9734-7AF40E7D593F}
[-] delete key : HKLM\SOFTWARE\Classes\CLSID\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}
[-] delete key : HKLM\SOFTWARE\Classes\CLSID\{1147DC83-6208-4dca-8E88-DD45BAAB3043}
[-] delete key : HKLM\SOFTWARE\Classes\CLSID\{11CB4723-D5A1-4a55-8D1D-5C2679D54CF5}
[-] delete key : HKLM\SOFTWARE\Classes\CLSID\{1E57256D-9F39-4267-AB39-D7813D644C5A}
[-] delete key : HKLM\SOFTWARE\Classes\CLSID\{31371420-098D-4C0E-A11E-EBEC2305DD01}
[-] delete key : HKLM\SOFTWARE\Classes\CLSID\{37B8167C-B9A4-4316-94B2-67B64BB2BA7C}
[-] delete key : HKLM\SOFTWARE\Classes\CLSID\{3A06AA27-D94B-48C2-BB55-9FD0FF2120E3}
[-] delete key : HKLM\SOFTWARE\Classes\CLSID\{46140CE4-76FE-440E-AE88-4C2272BC05C7}
[-] delete key : HKLM\SOFTWARE\Classes\CLSID\{6E40017D-FB6A-4804-BDE4-3BB09F1719C1}
[-] delete key : HKLM\SOFTWARE\Classes\CLSID\{9F9C4C5C-2BA8-4E00-A697-9F710BB1026B}
[-] delete key : HKLM\SOFTWARE\Classes\CLSID\{B7A0E898-93E5-43f4-B99A-6C70B303699C}
[-] delete key : HKLM\SOFTWARE\Classes\CLSID\{C60CCE95-6AF9-4E74-B66B-3212D19F1D2F}
[-] delete key : HKLM\SOFTWARE\Classes\CLSID\{D40A62D1-8FC0-4F03-90C4-0DE03BE73A41}
[-] delete key : HKLM\SOFTWARE\Classes\CLSID\{DDCED22E-D018-471D-9A5C-A4EA2F21133D}
[-] delete key : HKLM\SOFTWARE\Classes\CLSID\{E1A2D448-6334-45ec-8800-6D7F71DC87FC}
[-] delete key : HKLM\SOFTWARE\Classes\CLSID\{F51C15D4-3D0A-4DBA-A095-EBCC09F24DA2}
[-] delete key : HKLM\SOFTWARE\Classes\CLSID\{F9A10D86-182A-4946-869B-70C3D109D14D}
[-] delete key : HKLM\SOFTWARE\Classes\CLSID\{FBE30D66-39A2-4b72-8B43-6D4C335A6F34}
[-] delete key : HKLM\SOFTWARE\Classes\Interface\{8233093C-178B-484B-979E-3C6B5B147DBC}
[-] delete key : HKLM\SOFTWARE\Classes\Interface\{F56ACA29-1C99-40F1-AC64-2E44C4F6BC71}
[-] delete key : HKLM\SOFTWARE\Classes\Interface\{11D5E9EA-3117-4389-8E58-742F0975C980}
[-] delete key : HKLM\SOFTWARE\Classes\Interface\{12D3E096-0FDF-42CC-8F44-04944F9C1648}
[-] delete key : HKLM\SOFTWARE\Classes\Interface\{22389F39-2CF4-47C4-B8B2-273BB16BF70C}
[-] delete key : HKLM\SOFTWARE\Classes\Interface\{23E3CEB3-D63A-433E-A5D0-4DB1C501B915}
[-] delete key : HKLM\SOFTWARE\Classes\Interface\{26A3152F-CF87-4C5B-8093-4D4B9EC084EB}
[-] delete key : HKLM\SOFTWARE\Classes\Interface\{2723E96B-905F-4C64-8999-D868A08E6370}
[-] delete key : HKLM\SOFTWARE\Classes\Interface\{29E3319C-4B3C-479F-8692-BDD2CA30BEDD}
[-] delete key : HKLM\SOFTWARE\Classes\Interface\{2FCB4E7E-E5C7-4D07-BB2C-78DF2DA867AD}
[-] delete key : HKLM\SOFTWARE\Classes\Interface\{367BD1CD-74A3-451F-B1A4-6A2DE4129A2D}
[-] delete key : HKLM\SOFTWARE\Classes\Interface\{38552F25-8DED-4206-BB21-041EF53328F9}
[-] delete key : HKLM\SOFTWARE\Classes\Interface\{3D592FCB-FEFD-43A6-9A4F-BDE2D4607D07}
[-] delete key : HKLM\SOFTWARE\Classes\Interface\{49F018EE-F362-4B5B-8EC8-BCF9246ABF21}
[-] delete key : HKLM\SOFTWARE\Classes\Interface\{63B73044-FC1A-4FE1-991B-FDBD4CDAA868}
[-] delete key : HKLM\SOFTWARE\Classes\Interface\{67E5E37C-E6B8-4782-877D-E9437C4CD982}
[-] delete key : HKLM\SOFTWARE\Classes\Interface\{686D40BC-FA43-4317-8474-E634E6B487F2}
[-] delete key : HKLM\SOFTWARE\Classes\Interface\{7207E52B-821E-4C05-A8D6-2965B2BE77CF}
[-] delete key : HKLM\SOFTWARE\Classes\Interface\{863FCF5D-DC39-4DA9-AF32-CB0025990EEE}
[-] delete key : HKLM\SOFTWARE\Classes\Interface\{A310B105-FB7D-4497-A7E8-E046462B012F}
[-] delete key : HKLM\SOFTWARE\Classes\Interface\{B09E015A-4D4E-4F8D-A436-95E19140947D}
[-] delete key : HKLM\SOFTWARE\Classes\Interface\{B1E712C4-03AA-495F-B0F5-0F057E126E2A}
[-] delete key : HKLM\SOFTWARE\Classes\Interface\{D13DC65C-C77B-4986-9078-DEA3D34C71BB}
[-] delete key : HKLM\SOFTWARE\Classes\Interface\{DF522774-8CA0-4B15-A93A-5F61AB95DA1C}
[-] delete key : HKLM\SOFTWARE\Classes\Interface\{F9A10D86-182A-4946-869B-70C3D109D14D}
[-] delete key : HKLM\SOFTWARE\Classes\TypeLib\{B722ED8B-0B38-408E-BB89-260C73BCF3D4}
[-] delete key : HKLM\SOFTWARE\Classes\TypeLib\{AD34BE7D-2603-43DD-8D1F-E4431D42C44E}
[-] delete key : HKLM\SOFTWARE\Classes\TypeLib\{B82D18E0-1649-48DE-92D7-AA89BBB5F0AD}
[-] delete key : HKLM\SOFTWARE\Classes\TypeLib\{D2EA97F6-6235-4B2D-B5AA-A4472B9CE557}
[-] delete key : HKLM\SOFTWARE\Classes\TypeLib\{003028C2-EA1C-4676-A316-B5CB50917002}
[-] delete key : HKLM\SOFTWARE\Classes\TypeLib\{0548C79F-7B8C-455D-B228-97D35371BB62}
[-] delete key : HKLM\SOFTWARE\Classes\TypeLib\{4A1E52AC-64F2-49E9-BFD7-0806D9494DBB}
[-] delete key : HKLM\SOFTWARE\Classes\TypeLib\{61A2027D-B837-4080-A925-6E30E10DEF32}
[-] delete key : HKLM\SOFTWARE\Classes\TypeLib\{78DB07DF-483E-4829-AB44-ED7952083584}
[-] delete key : HKLM\SOFTWARE\Classes\TypeLib\{8A1AB044-787D-4309-8410-709768E484AB}
[-] delete key : HKLM\SOFTWARE\Classes\TypeLib\{A2C55651-A23E-43CA-B63D-C10B99EFF7E0}
[-] delete key : HKLM\SOFTWARE\Classes\TypeLib\{A31F34A1-EBD2-45A2-BF6D-231C1B987CC8}
[-] delete key : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
[-] delete key : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}
[-] delete key : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
[-] delete key : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
[-] delete key : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}
[-] delete key : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
[-] delete key : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
[-] delete key : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}
[-] delete key : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
[-] delete key : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
[-] delete value : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
[-] delete valuer : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
[-] delete key : HKCU\Software\Softonic
[-] delete key : HKCU\Software\Yahoo\Companion
[-] delete key : HKCU\Software\Yahoo\YFriendsBar
[-] delete key : HKCU\Software\AppDataLow\Software\Yahoo\Companion
[-] delete key : HKLM\SOFTWARE\Yahoo\Companion
[-] delete key : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FLV Player
[-] delete key : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Yahoo! Companion
[-] delete key : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Yahoo! Toolbar
***** [ web browser ] *****
:: "Tracing keys removed
:: Winsock Configuratión deleted
C:\AdwCleaner\AdwCleaner[C1].txt - [10497 bytes] - [29/06/2016 23:45:15]
C:\AdwCleaner\AdwCleaner[S1].txt - [10840 bytes] - [29/06/2016 23:43:34]
########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [10645 bytes] ##########

BC AdBot (Login to Remove)


#2 Broni


    The Coolest BC Computer

  • BC Advisor
  • 42,754 posts
  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:35 AM

Posted 30 June 2016 - 11:25 PM

Welcome aboard p22002758.gif


p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878- and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.

If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.

How to get logs:
(Export log to save as txt)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.

(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.

p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"

NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.

If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE


0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users