Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows 10 - BSOD


  • Please log in to reply
2 replies to this topic

#1 deefx17

deefx17

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:03:57 PM

Posted 29 June 2016 - 05:31 PM

· OS - Windows 10 Home x64
· Age of system - 2 weeks
· Age of OS installation - 2 weeks

· CPU - i5 6500
· Video Card - OnBoard
· MotherBoard - MSI Z170A SLI

· Power Supply - Corsair RM650i

· System Manufacturer - Custom Built
 

So far I've done the following

 

Memtest - 5 Passes

CPU - IntelBurnTest - 50 Passes on Standard\High (Temps good on idle\load

Samsung SSD - No Errors via CrystalDiskInfo or Samsung Magician

Motherboard BIOS - Latest

 

The only thing I haven't done yet is re-install Windows 10 + Updated the Drivers

 

If you kind folks can look at the dump logs and verify if this is a driver issue or not

 

 

Attached Files



BC AdBot (Login to Remove)

 


#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:06:57 PM

Posted 01 July 2016 - 05:19 AM

Running late for work, I'll get back either after work or in the morning.

 

Meanwhile, a quick look at a few of the reports is very suggestive of a hardware problem.

Please start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

(no need to repeat the CPU or SSD tests). EDIT:  No need to repeat the MemTest either :0)

IF all the tests pass, then have a look at this procedure:  http://www.carrona.org/strpdown.html

 

Good luck!


Edited by usasma, 02 July 2016 - 05:14 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:06:57 PM

Posted 02 July 2016 - 05:12 AM

Your UEFI/BIOS (version 1.60) dates from 2016.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.

Only 5 Windows Update hotfixes installed.  Most build 10586 (TH2/1511) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

These devices have problems in Device Manager:

 

Standard PS/2 Keyboard    ACPI\PNP0303\0    This device is not present, is not working properly, or does not have all its drivers installed.
Microsoft PS/2 Mouse    ACPI\PNP0F03\0    This device is not present, is not working properly, or does not have all its drivers installed.

If using a USB keyboard and mouse, these errors are safe to ignore.

If not, please let us know.

 

Out of 5 memory dumps there were 5 different BSOD  (aka STOP or BugCheck) error codes.  The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case.  Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from http://www.carrona.org/initdiag.html or http://www.carrona.org/hwdiag.html ).

Please get a head start on the hardware diagnostics - they are located here:  http://www.carrona.org/hwdiag.html

 

Let us know the results of the diagnostics and we'll move on from there.

Good luck!

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:

**************************Wed Jun 29 17:16:20.597 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\062916-3609-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.420.amd64fre.th2_release_sec.160527-1834
System Uptime:0 days 0:05:28.224
Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+43d1b )
BugCheck BE, {fffff6e8000195f0, 8000000001280021, ffffd00022fbf310, a}
BugCheck Info: ATTEMPTED_WRITE_TO_READONLY_MEMORY (be)
Arguments:
Arg1: fffff6e8000195f0, Virtual address for the attempted write.
Arg2: 8000000001280021, PTE contents.
Arg3: ffffd00022fbf310, (reserved)
Arg4: 000000000000000a, (reserved)
BUGCHECK_STR:  0xBE
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: 0xBE_nt!_??_::FNODOBFM::_string_
CPUID:        "Intel® Core™ i5-6500 CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3192
  BIOS Version                  1.60
  BIOS Release Date             05/23/2016
  Manufacturer                  MSI
  Product Name                  MS-7998
  Baseboard Product             Z170A SLI PLUS (MS-7998)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jun 19 05:06:32.277 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\061916-3703-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.420.amd64fre.th2_release_sec.160527-1834
System Uptime:0 days 0:12:50.904
Probably caused by :ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b3 )
BugCheck 7F, {8, ffffd00044c21a30, e75edac, 385e1662}
BugCheck Info: UNEXPECTED_KERNEL_MODE_TRAP (7f)
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: ffffd00044c21a30
Arg3: 000000000e75edac
Arg4: 00000000385e1662
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  Steam.exe
FAILURE_BUCKET_ID: 0x7f_8_nt!KiDoubleFaultAbort
CPUID:        "Intel® Core™ i5-6500 CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3192
  BIOS Version                  1.60
  BIOS Release Date             05/23/2016
  Manufacturer                  MSI
  Product Name                  MS-7998
  Baseboard Product             Z170A SLI PLUS (MS-7998)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jun 19 03:54:50.502 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\061916-3734-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.420.amd64fre.th2_release_sec.160527-1834
System Uptime:0 days 0:01:28.130
Probably caused by :hardware ( nt!KiInsertQueueDpc+2eb )
BugCheck A, {0, ff, 82, fffff800dd2d00bb}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 00000000000000ff, IRQL
Arg3: 0000000000000082, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800dd2d00bb, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: IP_MISALIGNED
CPUID:        "Intel® Core™ i5-6500 CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3192
  BIOS Version                  1.60
  BIOS Release Date             05/23/2016
  Manufacturer                  MSI
  Product Name                  MS-7998
  Baseboard Product             Z170A SLI PLUS (MS-7998)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jun 19 03:52:58.032 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\061916-4734-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.420.amd64fre.th2_release_sec.160527-1834
System Uptime:0 days 0:00:16.660
Probably caused by :ntkrnlmp.exe ( nt!KiPageFault+247 )
BugCheck D1, {23f7, 2, 8, 23f7}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: 00000000000023f7, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: 00000000000023f7, address which referenced memory
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: AV_CODE_AV_BAD_IP_nt!KiPageFault
CPUID:        "Intel® Core™ i5-6500 CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3192
  BIOS Version                  1.60
  BIOS Release Date             05/23/2016
  Manufacturer                  MSI
  Product Name                  MS-7998
  Baseboard Product             Z170A SLI PLUS (MS-7998)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jun 19 03:52:14.036 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\061916-5093-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.420.amd64fre.th2_release_sec.160527-1834
System Uptime:0 days 0:30:07.663
Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
BugCheck 139, {3, ffffd00023a314b0, ffffd00023a31408, 0}
BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
Arguments:
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd00023a314b0, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd00023a31408, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
CPUID:        "Intel® Core™ i5-6500 CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3192
  BIOS Version                  1.60
  BIOS Release Date             05/23/2016
  Manufacturer                  MSI
  Product Name                  MS-7998
  Baseboard Product             Z170A SLI PLUS (MS-7998)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Wed Jun 29 17:16:20.597 2016 (UTC - 4:00)**************************
iaLPSS2_I2C.sys             Mon May  4 08:41:19 2015 (554768EF)
iaLPSS2_GPIO2.sys           Mon May  4 08:41:36 2015 (55476900)
intelppm.sys                Thu Oct 29 22:09:51 2015 (5632D16F)
iaStorA.sys                 Wed Nov  4 05:27:49 2015 (5639DDA5)
IntcDAud.sys                Thu Nov 12 07:58:35 2015 (56448CFB)
e1d65x64.sys                Tue Nov 24 14:17:26 2015 (5654B7C6)
igdkmd64.sys                Mon Dec 21 23:25:12 2015 (5678D0A8)
TeeDriverW8x64.sys          Mon Mar 28 14:59:41 2016 (56F97F1D)
RTKVHD64.sys                Tue Apr 26 07:58:01 2016 (571F57C9)


iaLPSS2_I2C.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=iaLPSS2_GPIO2.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=e1d65x64.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys



 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users