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BSOD - Windows 7 x64


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#1 realzoro

realzoro

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Posted 29 June 2016 - 04:38 PM

Hello,

heres all the info:

 

· OS - Windows 7
· x64
· self built system with WinXP back in 2009
· System Builder Version bought from ebay
· Different Hardware ages. CPU is from 2009 RAM from 2016
· The last time i installed the OS was April 2015

· Intel Q9550 @3.4 GHz
· GIGABYTE ATI Radeon HD 7970 (3072 MB) (GV-R797TO-3GD)
· ASUS Rampage Extreme - Intel® X48/ICH9R

· Corsair Professional Series HX750 80PLUS Silver 750W ATX 2.3 (CMPSU-750HX)

· Self Built System

· Desktop PC

Attached Files


Edited by realzoro, 29 June 2016 - 04:39 PM.


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#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


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Posted 01 July 2016 - 05:05 AM

No Windows Update hotfixes installed.  Most systems with SP1 have 350-400 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

While you have a few BSOD's, you have many, many Live Kernel Events in the WER section of the MSINFO32 report

Please do the following:

- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

 

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen both dtsoftbus01.sys and dtscsibus.sys blamed on several occasions).

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration):  New link (15 Aug 2012):  http://www.duplexsecure.com/downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link:  http://www.disc-tools.com/download/sptd
Manual procedure here:  http://daemonpro-help.com/en/problems_and_solutions/registry_and_sptd_problems.html
NOTE:  The uninstaller may not find the SPTD.sys driver.  Don't worry about it, just let us know in your post.
NOTE2:  The latest version has an SPTD2.sys driver - the uninstaller is on the same page as the SPTD.sys driver - just download the version for W10!

Out of 7 memory dumps there were 6 different BSOD  (aka STOP or BugCheck) error codes.  The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case.  Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from http://www.carrona.org/initdiag.html or http://www.carrona.org/hwdiag.html ).

Please get a head start on the hardware diagnostics - they are located here:  http://www.carrona.org/hwdiag.html

If you're overclocking, please stop the overclock while we're troubleshooting.  Feel free to resume the overclock once the system has been stabilized.  i5 and i7 processors can be "auto-overclocked" by using Intel's TurboBoost feature.  If so, it's safe to disregard this caution.

The 2005 version of ASACPI.sys (the Asus ATK0110 ACPI Utility driver) is known to cause BSOD's on Windows systems.  Please update to the 2009 version available at the Asus support website for your mobo.  If unable to find it, please post back with the make/model of your mobo so we can research it.

 

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:

**************************Wed Jun 29 12:48:22.050 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\062916-8470-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.23392.amd64fre.win7sp1_ldr.160317-0600
System Uptime:0 days 0:38:27.611
Probably caused by :ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
BugCheck 1, {775abe7a, 0, 10000000, fffff88005f02c60}
BugCheck Info: APC_INDEX_MISMATCH (1)
Arguments:
Arg1: 00000000775abe7a, Address of system call function or worker routine
Arg2: 0000000000000000, Thread->ApcStateIndex
Arg3: 0000000010000000, (Thread->SpecialApcDisable << 16) | Thread->KernelApcDisable
Arg4: fffff88005f02c60, Call type (0 - system call, 1 - worker routine)
BUGCHECK_STR:  0x1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  ts3client_win6
FAILURE_BUCKET_ID: X64_0x1_SysCallNum_31_nt!KiSystemServiceExit+245
CPUID:        "Intel® Core™2 Quad CPU    Q9550  @ 2.83GHz"
MaxSpeed:     2830
CurrentSpeed: 3403
 
Processor may be overclocked!
Expected Frequency:   2830
Actual Frequency:     3403
Overclock Ratio:      1.20247
 
  BIOS Version                  1301   
  BIOS Release Date             07/27/2009
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  Rampage Extreme
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jun 24 08:24:09.231 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\062416-8517-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.23392.amd64fre.win7sp1_ldr.160317-0600
System Uptime:0 days 0:00:02.792
Probably caused by :GenuineIntel
BugCheck 124, {0, fffffa8007a548f8, 0, 0}
BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8007a548f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  System
FAILURE_BUCKET_ID: X64_0x124_GenuineIntel__UNKNOWN_PRV
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jun 24 02:05:48.986 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\062416-8424-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.23392.amd64fre.win7sp1_ldr.160317-0600
System Uptime:0 days 2:34:41.157
Probably caused by :dxgmms1.sys ( dxgmms1!VidMmInterface+1f030 )
BugCheck 1000007E, {ffffffffc0000005, fffff880042308f0, fffff88002eed748, fffff88002eecfa0}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff880042308f0, The address that the exception occurred at
Arg3: fffff88002eed748, Exception Record Address
Arg4: fffff88002eecfa0, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: X64_0x7E_dxgmms1!VidMmInterface+1f030
CPUID:        "Intel® Core™2 Quad CPU    Q9550  @ 2.83GHz"
MaxSpeed:     2830
CurrentSpeed: 3403
 
Processor may be overclocked!
Expected Frequency:   2830
Actual Frequency:     3403
Overclock Ratio:      1.20247
 
  BIOS Version                  1301   
  BIOS Release Date             07/27/2009
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  Rampage Extreme
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.
Spoiler




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Wed Jun 29 12:48:22.050 2016 (UTC - 4:00)**************************
ASACPI.sys           Sun Mar 27 22:30:36 2005 (42476C4C)
lirsgt.sys           Sun Jan 29 06:13:28 2006 (43DCA358)
intelppm.sys         Mon Jul 13 19:19:25 2009 (4A5BC0FD)
yk62x64.sys          Mon Sep 28 04:19:31 2009 (4AC07193)
amdxata.sys          Fri Mar 19 12:18:18 2010 (4BA3A3CA)
LGJoyXlCore.sys      Fri Apr 24 17:20:57 2015 (553AB3B9)
LGBusEnum.sys        Fri Apr 24 17:21:00 2015 (553AB3BC)
lgcoretemp.sys       Tue Jun  9 12:52:10 2015 (557719BA)
eamonm.sys           Mon Jul  6 10:33:18 2015 (559A91AE)
ehdrv.sys            Mon Jul  6 10:33:45 2015 (559A91C9)
epfwwfpr.sys         Mon Jul  6 10:35:11 2015 (559A921F)
dtlitescsibus.sys    Thu Sep 24 16:17:21 2015 (56045A51)
dtliteusbbus.sys     Mon Dec 28 08:05:52 2015 (568133B0)
atikmpag.sys         Sun May 15 21:24:24 2016 (57392148)
atikmdag.sys         Sun May 15 21:55:22 2016 (5739288A)
ESEADriver2.sys      Fri May 20 01:07:38 2016 (573E9B9A)
ESLWireACD.sys       Mon Jun 27 08:46:15 2016 (57712017)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jun 24 08:24:09.231 2016 (UTC - 4:00)**************************
ESLWireACD.sys       Thu Jun 16 11:14:53 2016 (5762C26D)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun  8 10:35:00.677 2016 (UTC - 4:00)**************************
ESLWireACD.sys       Thu Mar 17 05:52:47 2016 (56EA7E6F)


http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
http://www.carrona.org/drivers/driver.php?id=lirsgt.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=yk62x64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=LGJoyXlCore.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=lgcoretemp.sys
http://www.carrona.org/drivers/driver.php?id=eamonm.sys
http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
http://www.carrona.org/drivers/driver.php?id=epfwwfpr.sys
http://www.carrona.org/drivers/driver.php?id=dtlitescsibus.sys
dtliteusbbus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
ESEADriver2.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=ESLWireACD.sys
http://www.carrona.org/drivers/driver.php?id=ESLWireACD.sys
http://www.carrona.org/drivers/driver.php?id=ESLWireACD.sys



 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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