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Computer randomly restarting [Windows 8.1]


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3 replies to this topic

#1 plshelpmypoorpc

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Posted 29 June 2016 - 03:57 PM

My computer started randomly restarting today while playing Payday 2. I'm not sure what the problem is, but I've ran MiniToolBox and here are the results.

 

Allahu Akbar

Edited by plshelpmypoorpc, 29 June 2016 - 10:15 PM.


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#2 FreeBooter

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Posted 30 June 2016 - 01:46 PM

Make sure computer is not overheating, SpeedFan is a program that monitors voltages, fan speeds and temperatures in computers with hardware monitor chips. SpeedFan can even access S.M.A.R.T. info and show hard disk temperatures. Also check system errors and warnings system logs from Event Viewer.


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#3 axe0

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Posted 04 July 2016 - 05:53 AM

Hi plshelpmypoorpc,

 

Do you have a laptop or a pc?

 

If you have a laptop, try to remove the battery and put it back in.

 

If you have a pc:

What PSU do you have?

What GPU do you have?

Go into the BIOS and let us know what the 3.3v, 5v and 12v values are, the BIOS is the place where you can find these most accurately.


Kind regards,
Axe0

#4 dc3

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Posted 04 July 2016 - 11:09 AM

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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