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Is my HDD dying?


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#1 rohanbhardwaj111

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Posted 29 June 2016 - 06:58 AM

I have been using the WD Caviar Green 1TB HDD as my OS drive for nearly 4 years now. I installed a 2TB Blue HDD (which is essentially a rebranded green drive). My OS HDD now has a problem of not getting detected 50% of the times. I tried changing the SATA port, Cables and all other stuff. But it's a hit or miss most of the times. It happened again like 2 hours back so I repeated the process and it's working now. But I have noticed that my mouse and keyboard are freezing every couple of seconds. The RAM and CPU usage are the same as before. Could it be an indication of HDD failure? Should I back up all my important data on the new HDD? P.S. This all started happening after I installed the new HDD and updated bios. CrystalDiskInfo says that both of my HDDs are in good health. Before the bios update, I used to have a problem of boot loop. I have Gigabyte GA B75M D3H.



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#2 JohnC_21

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Posted 29 June 2016 - 07:09 AM

Critical data should always be backed up to two locations. If this data is only on the one drive I would back it up immediately then use WDs own diagnostic software to check your Green. I would not do any writes to the drive until your data is backed up. Only reads.

 

http://support.wdc.com/KnowledgeBase/answer.aspx?ID=940

 

http://support.wdc.com/downloads.aspx?lang=en

 

If the computer is a Dell tapping F12 at boot will let you do hardware diagnostics.

 

On a HP it is Esc or F2 for later models with UEFI.

 

 



#3 MadmanRB

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Posted 29 June 2016 - 09:53 AM

Hard to say, here are some troubleshooting questions:

 

1: What is your operating system? And What version is it?

2: Is the machine free of dust and other things to slow it down?

3: do you defrag your drives?

4: are there any unusual startup processes running in the background?

5: what was the last time you checked your hard disk integrity?

6: have you run antivirus?

7: What hardware are you running?

8: to ensure that CrystalDiskInfo is giving you the correct readout try another tool such as http://www.acronis.com/en-us/personal/hard-drive-health/


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#4 dc3

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Posted 29 June 2016 - 10:27 AM

I see that you are using a GA B75M D3H motherboard, please do the following so we can see what else you have installed.
 
Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
 
 
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download and run SeatTools for Windows.
 
Before the installation begins you will be prompted to either Decline or Accept the terms of the installation, click on I Accept.
 
Once the installation begins you will see an image similar to the one below.
 
seagate3_zps1fa1f71c.jpg
 
1.  SeaTools for Windows will search for HDDs and SSDs on your computer.  Please remove any external storage devices connected via USB ports.
 
2.  Detected Drives will list the HDDs and SSDs found.  Place a check mark in the drive box you want to run the scan on.
 
3.  You will see Basic Tests toolbar above Detected Drives, move the mouse pointer over this to open the test options.  Please click on Long Generic Test
 
4.  This will start the scan.  When the scan is complete you will see the result under Test Status , please post the results in your topic.
 
 seatools4_zpsd7balf76.png
 
5.  The test will indicate either Pass or Fail.  Post the results of the scan in your topic.
 
6.  Click on Help, then click on View Log File.  If the scan failed take a screen shot of the Log File and post it in your topic.

Edited by dc3, 29 June 2016 - 10:28 AM.

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