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My video card has a different name on it than the drivers my computer detects.


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2 replies to this topic

#1 ZomBrony

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Posted 27 June 2016 - 03:34 PM

So I've been having a lot of sudden shutdowns lately. According to Windows, it's been an update each time. But it seems a bit strange to me to have five updates in two days, especially ones so close together. Also when turning my computer back on, it says "AMD NB Thermal Shutdown," which sounds a lot like an overheating problem to me. I was just cleaning out my fan in hopes that it would help when I noticed my video card has XFX Radeon HD 6870 written on it. Yet Windows and AMD both said that my video card is AMD HD 6700 Series.

 

What does this mean?



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#2 bludgard

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Posted 27 June 2016 - 10:58 PM

... my video card has XFX Radeon HD 6870 written on it. Yet Windows and AMD both said that my video card is AMD HD 6700 Series.

 

What does this mean?

Has one installed the driver for this graphics card from here

The "HD 6700 Series" thing sounds generic to me or maybe OEM chipset ("retail" laptop, desktop or other?).

Might be a good idea if one uninstalled the current driver (deleting the driver software), reboot, install from linked driver, reboot.

 

Edit: unless one is on Windows 10 platform in which case that is another story completely.


Edited by bludgard, 27 June 2016 - 10:59 PM.


#3 LiamP5

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Posted 28 June 2016 - 10:56 AM

So I've been having a lot of sudden shutdowns lately. According to Windows, it's been an update each time. But it seems a bit strange to me to have five updates in two days, especially ones so close together. Also when turning my computer back on, it says "AMD NB Thermal Shutdown," which sounds a lot like an overheating problem to me. I was just cleaning out my fan in hopes that it would help when I noticed my video card has XFX Radeon HD 6870 written on it. Yet Windows and AMD both said that my video card is AMD HD 6700 Series.

What does this mean?

Have a look manufacture website xfx amd grahic card and download driver from driverscape which is of hd 6700 series if it is installed then your gpu is listed in hd 6700 series, download gpu-z which will show correct description of your gpu.
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