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CERBER Ransomware


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6 replies to this topic

#1 mct-joe

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Posted 25 June 2016 - 04:35 PM

Everything on my new customer's computer now has the .CERBER extension on it. They are hurting!   How does one proceed to recover files?  They do not have a backup.I checked shadow copy and all that.  Is there a key for this?

Joe



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#2 TheTripleDeuce

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Posted 25 June 2016 - 04:55 PM

everything you need is here: http://www.bleepingcomputer.com/forums/t/606583/cerber-ransomware-support-and-help-topic-decrypt-my-files-htmltxtvbs/



#3 mct-joe

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Posted 25 June 2016 - 05:00 PM

So there is no key yet?  I read much of the 47 pages of posts there and did not see a solution.  Did I miss it?



#4 TheTripleDeuce

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Posted 25 June 2016 - 05:03 PM

best bet is back up the hard drive, reinstall windows and await a decrypter. as far as I know there is no free way to decrypt files yet

 

try this by demonslay335: https://id-ransomware.malwarehunterteam.com/ help verify you indded do have cerber and not some new ripoff also tells you wether or not it is decryptable


Edited by TheTripleDeuce, 25 June 2016 - 05:22 PM.


#5 cybercynic

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Posted 25 June 2016 - 05:32 PM

So there is no key yet?  I read much of the 47 pages of posts there and did not see a solution.  Did I miss it?

There is no decryption solution for Cerber, unfortunately. The only way currently to get the files decrypted is to pay the ransom. Otherwise image the HD in hopes of a future solution.


Edited by cybercynic, 25 June 2016 - 05:32 PM.

We are drowning in information - and starving for wisdom.


#6 mct-joe

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Posted 25 June 2016 - 05:36 PM

That's what I thought. Thank you.

Joe



#7 quietman7

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Posted 26 June 2016 - 08:22 PM

There is an ongoing discussion in this topic where you can ask questions and seek further assistance but as noted above there is no solution to fix your encrypted files.When or if a solution is found, that information will be provided in this support topic and you will receive notification if subscribed to it. In addition, a news article most likely will be posted on the BleepingComputer front page.

Rather than have everyone with individual topics, it would be best (and more manageable for staff) if you posted any more questions, comments or requests for assistance in the above support topic discussion...it includes experiences by experts, a variety of IT consultants, end users and company reps who have been affected by ransomware infections. To avoid unnecessary confusion, this topic is closed.

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