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Way too many bsod


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#1 Buontempo

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Posted 24 June 2016 - 11:10 PM

Hey everyone I have a Dell xps i5 I think it's the 8500/or 8700 model.. But the point is I bought the computer on eBay and I'm getting more than 15 different bsod errors and I have no idea what to do to fix the problems... How do I go about getting answers and help

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#2 urshurak

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Posted 25 June 2016 - 12:05 AM

Check the BSOD stop codes and system logs. That should give you an idea where to look. If it doesn't then you just have to rule out things, starting with the most likely ones. Preferably on a fresh installation. Disconnect all unnecessary hardware. Check temps, and all the hardware (including the power supply) one by one, in another pc, by replacing or with the best tools you can find for it, sometimes the manufacturers of the hardware have there own diagnostic tool. A tool like HWinfo or Speccy can help you with a lot of info about your system. In my experience it's usually temperatures, the harddisk, or driver problems.

 

http://www.wikihow.com/Diagnose-a-Computer-Problem


Edited by urshurak, 25 June 2016 - 12:16 AM.


#3 usasma

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Posted 25 June 2016 - 08:22 AM

Please run this report collecting tool so that we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location. (By default it'll be a .zip file located on your Desktop)
Simply upload the .zip file with your next post and we'll move on from there.

If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

While waiting for a reply, start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Often random BSOD errors will be a symptom of a hardware, compatibility, or low-level driver problem.

The diagnostics will get you started.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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