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#1 dlmartin

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Posted 11 August 2006 - 09:27 AM

Hi there,
I need some help(not the same computer as the HJT I posted)... I am not sure if this should be in Windows XP......We have this XP machine that is acting very strange. First off when we try to go to a virus scan webpage (mcafee.com, symatec.com, or nai.com) it goes right to google... Then if we try to go and into the Windows firewall....we get some error...that reads... Due to unidentified problem, Windows cannot display Windows Firewall settings. We did find a fix and tried that, but it worked to get in and mess with it but then when we closed out and went back in it came up again. We have tried repairing Windows, Restoring to the last known good config. Ran Virus scan and spybot.
Does anyone have any other ideas for us to try.... This is our HR computer so if we dont have to start from scratch it would be best, but it almost looks as tho that might be what we will have to do........

ANY HELP would be great!!

Thanks!

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#2 *Desdinova*

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Posted 11 August 2006 - 11:31 PM

Hi :thumbsup:


Try this, does it help ?

Download and use the tool "Hoster"
Hoster
* Download and save this tool to the desktop (you can replace or remove it later)
* then extract the zipped folder and open "hoster.exe"
* Click "Restore Original Hosts" and exit Hoster

Reboot

And follow the steps in this article
to restore the Windows Firewall
article


Good luck :flowers:

Edited by *Desdinova*, 11 August 2006 - 11:33 PM.


#3 Enthusiast

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Posted 12 August 2006 - 10:14 AM

Is this a problem that you can connect with a specific date that it started?
If so, you can try a Windows System Restore if there is a restore point set from before the problem began.

To access System Restore
Click Start/programs/accessories/system tools/system restore

The fact that is disabling av scans and firewall is indicative of malware.

Run both Adaware and Spybot Search and Destroy from safe mode, updating each program’s malware definitions before you scan and allowing both to fix what they find.

If you do not already have these freeware aps installed on your computer, you can get them at the following sites:

*AdAware SE: http://www.majorgeeks.com/download506.html

*Spybot S&D: http://www.safer-networking.org/en/index.html

Following that that I suggest you post a “HijackThis” log for expert assistance with your malware infection.

Read the pinned post in our “HijackThis” forum,
here
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
Carefully read and follow all directions explicitly.

Following instructions create a HJT log, and POST THE HJT LOG YOU CREATED IN OUR HJT FORUM – not in this forum,
at this link.
http://www.bleepingcomputer.com/forums/posthjtlog.html
Include the specs for your computer (ie, processor, amount of RAM, brand or motherboard, etc, and briefly describe the problem you are experiencing.)

Unless you are expert at editing the registry, Do not use the Hijack This program to try to fix anything by yourself as even what may seem to be a small mistake can render your operating system inoperable.
Some files when in the correct folder for them may be fine while in another may be malware hiding.


A member of our expert HJT Team will analyze your log, make recommendations and offer assistance, walking you through the complete repair process.

It may take a period of time to get a response to the log you posted because the members of our HJT Team are kept very busy.
Please be patient as this team is manned by volunteers. They will help you in order received as soon as possible.

NOTE
Once you have posted your HJT log, please DO NOT make any additional posts in the HJT forum thread you created until you get a response from a member of our HJT expert team, and do not make any changes to your system (changes, including any attempted repairs, will make your computer to be different than displayed in the log you posted and therefore make your log inaccurate).

The first criteria the HJT Team has when looking for logs that need replies are posts showing 0 replies. If you make an additional post, it will show as having 1 reply.
A team member, looking for a new log that requires help might well assume another HJT Team member is already assisting you and might not open the thread to respond.

So, post your HJT Log in our HJT Forum (not here in this forum) and wait for a response from a HJT team member.

After you post your log, please do not make any changes to your computer. Discontinue trying to delete anything with any program as changes will make your HJT log obsolete and waste valuable time spent by our HJT experts analyzing the log made innacurate by changes and therefore their plan formulated to address the problems will also be obsolete.

If after 5 days you still have gotten no response, then post a re-request and a link to your HJT log HERE.
http://www.bleepingcomputer.com/forums/topic14717.html

#4 usasma

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Posted 12 August 2006 - 01:35 PM

As others have speculated - this is probably a virus problem also. The key is that it won't let you onto the sites that could get rid of it.

This may also prevent programs like AdAware and SpyBot from running. The folks at AdAware have developed a "cloaking device" that hides AdAware from the viruses - yet still let's it function.

So, you can go to someone else's computer, download AdAware and the cloak (link at the bottom here) and you should be able to run it without problems.

Here's the link: http://www.lavasoftnews.com/theeye/i17/a4.shtml
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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