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Windows update-- accidentally deleted history and now it will not update


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#1 bourgja2

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Posted 24 June 2016 - 12:53 PM

I have Windows 7 Pro, and recently noticed that I haven’t been getting Windows Updates.  (I set it to notify me before downloading and installing).

 

So I ran Windows Update manually and it said that I had 57 items to install.  However, it kept hanging at 0%.  When I cancelled, I noticed that many of the items were listed as “failed” with an 80080008 error code.

 

After checking the forums, I performed the following commands:      

 

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
pause

 

 

Then:

 

net stop wuauserv

regsvr32 %windir%\system32\wups2.dll

net start wuauserv

 

Now when I run Windows Update, my update history has been deleted and it hangs at “checking for updates.”

 

I ran sfc /scannow and got no integrity violations.

 

Thanks in advance for any advice. I must have done something wrong above.



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#2 hamluis

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Posted 24 June 2016 - 01:33 PM

See http://www.bleepingcomputer.com/forums/t/616671/what-is-going-on-with-windows-update/page-2 .

 

There are any number of documented topics about Win 7 Windows Update problems...I've tried most of the postulated attempts at fixes and I don't believe that there is any one which accomodates every situation.  Some things that worked for others...did not work for me.  Trial-and-error is the only solution to some situations in life, IMO.

 

Louis



#3 bourgja2

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Posted 25 June 2016 - 04:02 PM

Thanks but I am looking for specific guidance on my particular problem here.  I did install KB2125574 but it did not fix the problem.



#4 bourgja2

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Posted 25 June 2016 - 10:16 PM

I was able to resolve my problem by installing KB3161608.



#5 hamluis

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Posted 26 June 2016 - 06:09 AM

Glad you resolved it...happy computing :).

 

Louis






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