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BSOD - 7 in last week, computer slower than normal


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5 replies to this topic

#1 firedoghfd

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Posted 24 June 2016 - 09:54 AM

· OS - Windows 7,

·  x64 
· What was original installed OS on system?
· OS is an OEM version 
· Age of system (hardware)-  unknown
· Age of OS installation - have you re-installed the OS? - No

· CPU - Intel i5 2410M @ 2.3GHz
· Video Card - Intel HD Graphics 3000

· System Manufacturer - HP
· Exact model number - dm4-2070us model LW475UA

· Laptop 

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#2 firedoghfd

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Posted 24 June 2016 - 11:04 AM

VERIFIER_ENABLED BSOD files attached 

Attached Files



#3 firedoghfd

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Posted 24 June 2016 - 12:58 PM

HDD and Memory test both passed



#4 usasma

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Posted 25 June 2016 - 07:27 AM

You have a problem with the drivers for a Canon MP560 printer.  Please physically unplug it from the system and then uninstall the Canon software completely.  Then reboot the system and see if the problem device is gone from Device Manager.

Let us know the results.  If the device is needed, you can download/install a fresh set of compatible drivers from the Canon support website.

 

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

It was a smart move to run Driver Verifier.  That memory dump points to vuhub.sys - a driver for your Eltima Software USB to Ethernet Connector Driver

Please physically remove that device from your system and then uninstall the software for that device.

Then test to see if that stops the BSOD's.

Once you've finished testing, then you can install a freshly downloaded copy of the latest, W7 compatible drivers for that device.

Then test again to see if the BSOD's remain stopped.

 

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:

**************************Fri Jun 24 11:02:03.698 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\062416-26005-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.23418.amd64fre.win7sp1_ldr.160408-2045
System Uptime:0 days 0:00:48.573
*** WARNING: Unable to verify timestamp for vuhub.sys
*** ERROR: Module load completed but symbols could not be loaded for vuhub.sys
Probably caused by :vuhub.sys ( vuhub+2b04 )
BugCheck C4, {1001, fffff9800e006d40, fffffa800bb9e710, 0}
BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments:
Arg1: 0000000000001001, Verifier predicted potential deadlock.
Arg2: fffff9800e006d40, Lock address.
Arg3: fffffa800bb9e710, Verifier internal data.
Arg4: 0000000000000000
BUGCHECK_STR:  0xc4_1001
PROCESS_NAME:  System
FAILURE_BUCKET_ID: X64_0xc4_1001_VRF_vuhub+2b04
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.
Spoiler




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Fri Jun 24 11:02:03.698 2016 (UTC - 4:00)**************************
vuhub.sys                   Fri Nov 16 10:31:13 2007 (473DB7C1)
mcdbus.sys                  Tue Feb 24 05:34:07 2009 (49A3CD1F)
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
clwvd.sys                   Tue Jul 27 21:13:47 2010 (4C4F844B)
IntcDAud.sys                Fri Oct 15 04:28:17 2010 (4CB810A1)
HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)
NETwNs64.sys                Tue Jan  4 14:29:41 2011 (4D237525)
Apfiltr.sys                 Mon Feb 21 13:54:19 2011 (4D62B4DB)
L1C62x64.sys                Tue Mar 22 01:32:33 2011 (4D883471)
RtsPStor.sys                Thu Mar 24 04:04:09 2011 (4D8AFAF9)
igdkmd64.sys                Fri Apr 15 14:08:20 2011 (4DA88994)
iaStor.sys                  Tue Apr 26 14:06:18 2011 (4DB7099A)
hpdskflt.sys                Fri May 13 14:47:02 2011 (4DCD7CA6)
Accelerometer.sys           Fri May 13 14:47:02 2011 (4DCD7CA6)
point64.sys                 Wed May 18 04:07:20 2011 (4DD37E38)
stwrt64.sys                 Thu May 26 23:13:43 2011 (4DDF16E7)
truecrypt.sys               Thu Sep  1 08:42:30 2011 (4E5F7DB6)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
HWiNFO64A.SYS               Tue Mar 31 05:51:32 2015 (551A6E24)
dc3d.sys                    Wed Jul 22 14:21:39 2015 (55AFDF33)
MpFilter.sys                Fri Oct 30 02:29:35 2015 (56330E4F)


http://www.carrona.org/drivers/driver.php?id=vuhub.sys
http://www.carrona.org/drivers/driver.php?id=mcdbus.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=clwvd.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=NETwNs64.sys
http://www.carrona.org/drivers/driver.php?id=Apfiltr.sys
http://www.carrona.org/drivers/driver.php?id=L1C62x64.sys
http://www.carrona.org/drivers/driver.php?id=RtsPStor.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=hpdskflt.sys
http://www.carrona.org/drivers/driver.php?id=Accelerometer.sys
http://www.carrona.org/drivers/driver.php?id=point64.sys
http://www.carrona.org/drivers/driver.php?id=stwrt64.sys
http://www.carrona.org/drivers/driver.php?id=truecrypt.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
http://www.carrona.org/drivers/driver.php?id=dc3d.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys


 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 firedoghfd

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Posted 25 June 2016 - 10:31 AM

 

That memory dump points to vuhub.sys - a driver for your Eltima Software USB to Ethernet Connector Driver

Please physically remove that device from your system and then uninstall the software for that device.


I have a ASUS router which has the Cannon printer plugged into it.     I'll removed that driver and haven't had any BSOD.   I'll run Driver Verifier again later today. 

Thanks



#6 usasma

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Posted 25 June 2016 - 03:33 PM

If that has stopped the BSOD's, then there's no need to run Driver Verifier.

Only run it if the BOSD's continue.

Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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