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computer freezing, ccleaner disappeared, strange registry entries


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#1 Shooefly

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Posted 24 June 2016 - 09:06 AM

Hi everyone. I know only enough tech stuff to give myself a headache and waste hours of time on research! Please help me solve this: 

 

My computer was freezing, i discovered ccleaner was gone so I re-downloaded it and when I ran it

there was a high number of entries, including some from a p2p.exe program. I don't have or use one of those.

 

I have attached screenshots of the ccleaner records. (It doesn't look to me like I have done this correctly!)

 

Attached File  Capture.PNG   521.91KB   0 downloadsAttached File  Capture2.PNG   380KB   0 downloadsAttached File  Capture3.PNG   42.02KB   0 downloadsAttached File  Capture4.PNG   452.33KB   0 downloads

 

some of the stranger entries:

 

Collab-P2PHost-in-TCP - %SystemRoot%\system32\p2phost.exe 

 

 %SystemRoot%\system32\provtool.exe

 

MCX-in-TCP - %SystemRoot%\system32\ehome\ehshell.exe

 

 

My computer recently updated itself to Windows 10 when I wasn't looking, about 3 weeks ago. I REALLY don't know what I'm doing now :(

 

Thanks so much for your help!!



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#2 usasma

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Posted 25 June 2016 - 06:39 AM

Start with these free scans:

Could you be infected?  It's possible that malware has corrupted your current protection, so please try a couple of these, independent scans (from this link: https://www.us-cert.gov/ncas/alerts/TA15-286A ).  This is in case your current protection is compromised by malware and giving false results:

           F-Secure
           https://www.f-secure.com/en/web/home_global/online-scanner (link is external)

           McAfee
           http://www.mcafee.com/uk/downloads/free-tools/stinger.aspx (link is external)

           Microsoft
           http://www.microsoft.com/security/scanner/en-us/default.aspx (link is external)

           Sophos
           https://www.sophos.com/en-us/products/free-tools/virus-removal-tool.aspx (link is external)

           Trend Micro
           http://housecall.trendmicro.com/ (link is external)

    The above are examples only and do not constitute an exhaustive list. The U.S. Government does not endorse or support any particular product or vendor.
If you do find infections, I'd suggest posting over in the Am I Infected forum to ensure that all the bad stuff has been removed:  http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
Please read the pinned topics at the top of the forum for instructions on how to post there.

 
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