Hi everyone, I'm new here, please bear with me, I am going to try and include as much information as possible.
When playing games my PC will randomly freeze/hard hang and I will be unable to do anything, the caps lock light won't even turn on, ALT-F4, CTRL+ALT+DEL etc. does nothing, so I am forced to turn off my PC by holding down the power button. It can happen 20 minutes into a game or 4 hours into it. I have not had this happen when out of a game. It used to happen once every few weeks, but for the last month or so it happens without fail at least once a day if I play an intensive game. I have noticed it doesn't happen when playing low-end games.
What I have tried:
Monitoring my temperatures and voltages at all times using MSI Afterburner and OCCT, my CPU never reaches higher than 75 degrees celsius and my graphics card never higher than 60.
Memtest for 14 hours - no errors
Scanning my PC for viruses/malware - nothing found
Updating my BIOS, ALL drivers including CPU, GPU, chipsets, sound
Replaced my 650W PSU with a brand new 750W PSU.
Reseating my CPU/reapplying thermal paste.
Various settings changes in Power Settings, i.e. turning off link state power management
HDD checks such as SFC /Scannow - no issues
Resetting the CMOS on my motherboard.
I have noticed a few event viewer logs after and before the hard hang/freezes but no memory dumps have been saved even though I have enabled "automatic memory dump".
My system specs:
OS: Windows 10 home 64 bit
GPU: Nvidia 980 ti - Evga hybrid
CPU: Intel Skylake i7 6700k
CPU Cooler: Noctua NH D-15
RAM: Corsair Vengeance 16 GB DDR4
Motherboard: Asus Z170-A
PSU: Evga 750W Supernova G2
Monitor: Acer XB270hu 1440p 144hz G sync
Secondary Monitor: 21" 1080p 60 hz monitor.
Attached files as per request:
Admin.zip 283.22KB 2 downloads
RYAN_GAMING_PC_25_06_2016_10_29_05.zip 2.81MB 1 downloads
Edited by Zedaso, 25 June 2016 - 04:40 AM.