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upgrade to Windows 10 didn't complete


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#1 WouldBePolymath

WouldBePolymath

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Posted 24 June 2016 - 12:29 AM

I attempted to upgrade from Win7 Pro to Win10. The Win10 files were downloaded, and I gave the go-ahead to actually install Win10.  Soon after that, the install wizard said it needed to uninstall Lenovo Rescue and Recovery because it's not compatible with Win10.  I gave the go-ahead to do so.  Upon completing that, the install wizard said that the changes made by uninstalling R&R wouldn't take effect until rebooting, and it asked if I wanted to reboot right then.  I said yes, and the system rebooted.

 

But then nothing happened.  So I still have Win7 installed.

 

What do I do now?


Edited by Chris Cosgrove, 24 June 2016 - 04:41 PM.
Moved from Win 10 'Discussion' to 'Support'


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#2 Chris Cosgrove

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Posted 24 June 2016 - 04:47 PM

If you have uninstalled 'Rescue and Recovery' then I would just run the installer again.

 

One question before you start this - have you backed up all your data to external storage ?  If not, do so before you run the Win 10 upgrde process again, better safe than sorry.

 

Chris Cosgrove






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