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Desktop PC freezing During

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#1 charger29


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Posted 23 June 2016 - 05:33 PM

Zoostorm Desktop PC
OS: Windows 7 64-bit
Motherboard: Gigabyte GA-H61M-S2PV
RAM: Crucial 2x 2GB DDR3 Dual Channel PC3 240pin
CPU: Intel Celeron Dual-Core G540 2.5GHz
PSU: Corsair CX430
GPU: AMD Radeon HD 5450


I've spent the past week trying to fix my pc myself but I'm completely stumped and have managed to make matters worse. I hope there's somebody here who can help me.

For the past 3/4 months my pc has refused to wake up when sleeping. When I hit the keyboard to wake it up, the cpu fan comes on full and there is no display. The only thing I could do was turn it off at the power button. However, when I tried to turn it back on again the problem with the fan & no display remained.

At it turned out it wasn't just sleep that caused the the problem. If I tried to turn my pc back on soon after shutting down it would also have the same problem. I had to wait at least 30 minutes before I could turn it back on again and it would be completely normal when I did so, no errors or anything.
Restarting the pc doesn't cause any of the problems mentioned.

When I shut my pc down by mistake earlier this week I tried to turn it back on a couple of times but the the problem remained. It got to the point where I took out most of the components and reseated them just to check they were in properly, took out the sata cables and then put them back in (probably in a different order to how it was beforehand) and tried different combinations of components to see if any of them were causing the problem. I probably turned it on and off at the power button too much at this point.
When it eventually turned on, the fan and display were working fine but it would freeze at the Windows logo screen (Windows 7 64-bit, just as the red and green colours come into view) and I was taken to the startup repair which couldn't fix it.
At this point I used system restore which ran through successfully the first time but it was still freezing at the same point.

Since then I have ran through many different commands and programs to try to fix the problem but I'm still unable to boot. Any help would be greatly appreciated.

List of things I've tried with the help of HBCD but have had no effect:

Built in Startup repair -- cannot repair automatically
Startup repair from Windows 7 installation disc -- disk not compatible
Reset bios by removing battery -- no effect
removed gpu and ran from integrated graphics -- no effect
chkdsk /f --No problems found
chkdsk /r -- No problems found
bootrec.exe /fixboot -- Success
bootrec.exe /fixmbr -- Success
Windows memory diagnostic tool -- No problems found
Memtest86+ -- No errors (1 pass)
Safe Mode -- freezes at classPNP.sys
Ran error checking on drives via HBCD -- No errors found
sfc /scannow -- doesn't work during system repair
- [ ] sfc /scannow /offbootdir=c:\ offwindir=e:\ windows -- Windows Resource protection did not find any integrity violations (drive letters were messed when cables were changed and seem to change every time I turn on pc,as does the drive boot order in the bios settings)

Edit: If a mod could change the title to "Desktop PC freezing during boot" that would be great. Thanks :)

Edited by charger29, 23 June 2016 - 05:39 PM.

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#2 usasma


    Still visually handicapped (avatar is memory developed by my Dad

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Posted 24 June 2016 - 07:41 PM

Let's try looking at these 2 sets of reports:


1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location.
By default it'll be a .zip file located on your Desktop
Simply upload the .zip file with your next post and we'll move on from there.
If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html


While waiting for a reply, please run these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Edited by usasma, 24 June 2016 - 07:41 PM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

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