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bsod IRQL_NOT_LESS_OR_EQUAL


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#1 paulos123

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Posted 23 June 2016 - 04:52 PM

hello guys,
i had twice in 2 days bsod with this message IRQL_NOT_LESS_OR_EQUAL.
i have no idea what can cause it,cause i didnt make any changes on my laptop.
fyi im using win 8,1 pro 64 bit
 
 
 
============================================
Dump File         : 062216-31937-01.dmp
Crash Time        : 22/6/2016 11:19:34 μμ
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff801`065173eb
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+14e3a0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.3.9600.18202 (winblue_ltsb.160119-0600)
Processor         : x64
Crash Address     : ntoskrnl.exe+14e3a0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\062216-31937-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 9600
Dump File Size    : 281.328
Dump File Time    : 22/6/2016 11:27:30 μμ
==================================================

Edited by paulos123, 24 June 2016 - 04:41 AM.


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#2 paulos123

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Posted 24 June 2016 - 07:46 AM

guys somebody?



#3 usasma

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Posted 24 June 2016 - 07:39 PM

Please run this report collecting tool so that we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location. (By default it'll be a .zip file located on your Desktop)
Simply upload the .zip file with your next post and we'll move on from there.

If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

While waiting for a reply, please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html


 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 paulos123

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Posted 25 June 2016 - 10:17 AM

here is the zip for the bsod.....

Attached Files



#5 usasma

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Posted 25 June 2016 - 03:32 PM

Your UEFI/BIOS (version A2CN25WW(V1.07)) dates from 201.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

Absolutely no entries in the WER section of the MSINFO32 report.

No System or Application log files in the uploaded reports.

Only one memory dump (despite your statement that you have had 2 BSOD's)

Have you been cleaning the system with something like CCleaner?  If so, please stop while we're troubleshooting.

 

The memory dumps don't blame anything specific.

Please either update or uninstall the Explore Systems DFX Audio Enhancer as it dates from before the release of W8.1

 

Please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

Beyond this I have these 5 suggestions:
1.  Get ALL available Windows Updates.  It may take several trips to get them all
2.  Get ALL available, compatible updates for your OS from the manufacturer's website (to include BIOS/UEFI).
3.  Get ALL available, compatible updates for the programs and any additional hardware installed on your computer from the developer's website
4.  Start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html
5.  If all of the hardware tests pass, then run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:

**************************Wed Jun 22 16:19:34.800 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\062216-31937-01.dmp]
Windows 8.1 Kernel Version 9600 MP (4 procs) Free x64
Built by: 9600.18202.amd64fre.winblue_ltsb.160119-0600
System Uptime:15 days 3:02:18.863
Probably caused by :ntkrnlmp.exe ( nt!KiRetireDpcList+94b )
BugCheck A, {8, 2, 0, fffff801065173eb}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: 0000000000000008, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff801065173eb, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: AV_nt!KiRetireDpcList
  BIOS Version                  A2CN25WW(V1.07)
  BIOS Release Date             08/26/2014
  Manufacturer                  LENOVO
  Product Name                  80E3
  Baseboard Product             Lancer 5B2
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Wed Jun 22 16:19:34.800 2016 (UTC - 4:00)**************************
dfx12x64.sys                Tue Aug 28 15:10:34 2012 (503D17AA)
AcpiVpc.sys                 Tue Sep 24 22:29:03 2013 (52424A6F)
Rt630x64.sys                Tue Dec 17 22:30:14 2013 (52B116C6)
snp2uvc.sys                 Thu Jan 23 04:46:57 2014 (52E0E511)
CHDRT64.sys                 Mon Jan 27 03:22:09 2014 (52E61731)
ETD.sys                     Mon Feb 10 05:30:36 2014 (52F8AA4C)
amd_sata.sys                Thu Mar 20 23:01:59 2014 (532BABA7)
amd_xata.sys                Thu Mar 20 23:02:02 2014 (532BABAA)
rtwlane.sys                 Fri Apr 11 01:48:21 2014 (53478225)
AtihdWB6.sys                Mon Jul  6 21:23:28 2015 (559B2A10)
amdkmpfd.sys                Tue Aug 11 16:06:12 2015 (55CA55B4)
amdpsp.sys                  Fri Aug 14 00:09:34 2015 (55CD69FE)
atikmpag.sys                Tue Nov 17 21:53:38 2015 (564BE832)
atikmdag.sys                Wed Nov 18 00:43:17 2015 (564C0FF5)
SCDEmu.SYS                  Wed Feb 10 05:44:15 2016 (56BB147F)


dfx12x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=snp2uvc.sys
http://www.carrona.org/drivers/driver.php?id=CHDRT64.sys
http://www.carrona.org/drivers/driver.php?id=ETD.sys
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
http://www.carrona.org/drivers/driver.php?id=rtwlane.sys
http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys
amdpsp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS


 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 paulos123

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Posted 10 July 2016 - 05:29 AM

dear usasma,

 

sorry but all this time i didnt have internet connection.........

i uninstalled dfx and no bsod since then,

i have disables the event manager and event collector that why maybe you cant see the crashes.....

only problem now is that my pc finds some updates for windows but the installation freezes and stucks forever,

i just want to install latest updates to be ok.

 

fyi last time i formated laptop was cause i couldnt install updates,

i opened topic in here but couldnt find solution,so i formated.

 

 

hope this time it ll work,i dont want to format again!

 

 

thanks again for everything

pavlos


Edited by paulos123, 10 July 2016 - 05:30 AM.


#7 usasma

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Posted 11 July 2016 - 03:50 PM

I'm glad that it's working for you.

Thanks for letting us know.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#8 paulos123

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Posted 12 July 2016 - 06:01 AM

topic closed






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