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Help Update Problems.....


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41 replies to this topic

#1 magicshaw

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Posted 23 June 2016 - 04:17 PM

Windows Vista updates stuck.

As the title say.

Having big problems getting updates.

First the "Checking for updates" was stuck. then I get error code 80080005 and then 80070422.

When I click check for updates, the harddisc runs for a white and then goes dead. doesn't update anything and the "Checking for updates" is stuck forever.

I have Windows Vista 32 bit. SP 2.

Any help to get this problem sorted ??

 


Edited by magicshaw, 23 June 2016 - 04:28 PM.


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#2 magicshaw

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Posted 24 June 2016 - 06:23 AM

Just like magic.

 

:bananas: :bananas: :bananas: .

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#3 bcmo

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Posted 27 June 2016 - 06:03 PM

I still didn't get the June updates for my 32-bit Vista SP2.

When I select to check for updates it just checks forever.

Attached File  No June updates.JPG   25.63KB   1 downloads


Edited by bcmo, 27 June 2016 - 06:04 PM.


#4 lmacri

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Posted 28 June 2016 - 07:10 PM

Hi bcmo:

 

These "Checking for updates..." hangs are currently a common problem for both Win 7 SP1 and Vista SP2 users.  If you leave Windows Update running for several hours and don't see an error message you might find that "Checking for updates..." will eventually run to completion and report that updates are available for download.

If that doesn't help, please see the step-by-step instructions I posted on 16-Jun-2016 in m#l's thread Updates not working, it has been searching for updates for hours in the Microsoft Answers forum for a possible workaround.

Those instructions are based on the how-to on Dalai's webpage Search for Windows Updates takes forever? - A possible solution at http://wu.krelay.de/en/ and take you through the process of finding any Windows kernel-mode driver (Win32K.sys) updates currently missing from your system, downloading the standalone update packages (.msu files) from the Microsoft Download Center, and pre-installing those missing updates (in order, from oldest to newest) before running Windows Update to install your remaining updates.  Most affected users find that this workaround decreases "Checking for updates..." from several hours to ~ 20 min.

If you were able to install your May 2016 Patch Tuesday updates it's likely that your only have one missing Win32K.sys update - KB3161664 - that you will have to pre-install before running Windows Update again to install this month's remaining dozen or so June 2016 Patch Tuesday updates.

------------
32-bit Vista Home Premium SP2 * Firefox v47.0 * NIS v21.7.0.11 * MBAM Premium v2.2.1

HP Pavilion dv6835ca, Intel Core2Duo T5550 @ 1.83 GHz, 3 GB RAM, NVIDIA GeForce 8400M GS


Edited by lmacri, 28 June 2016 - 07:12 PM.


#5 bcmo

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Posted 28 June 2016 - 07:40 PM

If you were able to install your May 2016 Patch Tuesday updates it's likely that your only have one missing Win32K.sys update - KB3161664 - that you will have to pre-install before running Windows Update again to install this month's remaining dozen or so June 2016 Patch Tuesday updates.

Thank you Imacri for your response.

 

KB3161664 was released on 6/13/2016, so how can it be missing from the May updates? It's one of the updates that should have downloaded to my computer as part of the June updates.



#6 lmacri

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Posted 28 June 2016 - 08:56 PM

I still didn't get the June updates for my 32-bit Vista SP2.

 

...KB3161664 was released on 6/13/2016, so how can it be missing from the May updates? It's one of the updates that should have downloaded to my computer as part of the June updates.

 

Hi bcmo:

 

Sorry, I'm not sure I understand your question.  The May 2016 Patch Tuesday updates were posted to the Microsoft update servers on 10-May-2016.  If you were able to install those May 2016 updates but haven't been able to install your June 2016 Patch Tuesday this month then KB3161664 (released 13-Jun-2016) would currently be missing from your system (i.e., it would not be installed yet).

------------
32-bit Vista Home Premium SP2 * Firefox v47.0 * NIS v21.7.0.11 * MBAM Premium v2.2.1

HP Pavilion dv6835ca, Intel Core2Duo T5550 @ 1.83 GHz, 3 GB RAM, NVIDIA GeForce 8400M GS



#7 bcmo

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Posted 28 June 2016 - 09:08 PM

My question is why you singled out the update below as missing, when all the June updates are missing, not just KB3161664.

Also, I'm not sure what the missing June updates have to do with the May 2016 updates that you said: "If you were able to install your May 2016 Patch Tuesday updates..."

If you were able to install your May 2016 Patch Tuesday updates it's likely that your only have one missing Win32K.sys update - KB3161664...


Edited by bcmo, 28 June 2016 - 09:09 PM.


#8 lmacri

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Posted 28 June 2016 - 10:30 PM

Hi bcmo:

 

I suggest you try step-by-step instructions in m#l's thread Updates not working, it has been searching for updates for hours and then post back if you have any problems.

 

The instructions require you to manually pre-install any of the five Win32K.sys listed on Dalai's webpage at http://wu.krelay.de/en/ if one or more are missing from your system.  That list currently includes KB3161664 (MS16-073: Description of the security update for kernel mode drivers: June 14, 2016).  Once all five of those Win32K.sys updates are installed your Windows Update should run normally (i.e., "Checking for updates..." should finish in ~ 20 min) and install any pending updates, including your remaining June 2016 Patch Tuesday updates.  From Dalai's webpage at http://wu.krelay.de/en/:

 

"This HowTo is valid for Win7 SP1 and Vista SP2, which have been newly installed or haven't been updated for some time. It should also help on systems that were up-to-date last month - just install the missing updates from the list below...

 

...The term "solution" might be a little bit exaggerated, since the following HowTo only tries to make sure that the Update Agent doesn't need to check all updates, so the check for new updates is done faster. Futhermore, it's only a temporary solution; most likely the issue will appear again with the next Patchday."

------------
32-bit Vista Home Premium SP2 * Firefox v47.0 * NIS v21.7.0.11 * MBAM Premium v2.2.1

HP Pavilion dv6835ca, Intel Core2Duo T5550 @ 1.83 GHz, 3 GB RAM, NVIDIA GeForce 8400M GS


Edited by lmacri, 28 June 2016 - 10:33 PM.


#9 bcmo

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Posted 29 June 2016 - 10:22 PM

It worked after I installed KB3161664 (the other four were already installed during their respective patch Tuesdays).

:bananas: :bananas:

 

Thank you lmacri.



#10 lmacri

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Posted 30 June 2016 - 06:49 AM

It worked after I installed KB3161664 (the other four were already installed during their respective patch Tuesdays).

 

Hi bcmo:

 

Thanks for the feedback, and glad to hear you finally got your June 2016 Patch Tuesday updates installed on your Vista SP2 machine.

 

Unfortunately, Dalai's workaround is only a temporary solution and you will likely see the slow Windows Updates and "Checking for updates..." hangs return next month.  Going forward, I suggest that you leave automatic Windows Updates completely disabled [Windows Update | Change settings | Important updates | Never check for updates (not recommended)] and check Dalai's webpage at http://wu.krelay.de/en/ a day or so after the July 2016 Patch Tuesday updates are posted to the Microsoft update servers on 12-Jul-2016 (i.e. the 2nd Tuesday of the month).  If a new Windows kernel-mode driver (Win32k.sys) update is released next month it will be added to Dalai's list of recommended updates, and the .msu file for that new Win32K.sys update will have to be downloaded from the Microsoft Download Center and pre-installed before you run Windows Update to apply your remaining dozen or so available July 2016 updates.

------------
32-bit Vista Home Premium SP2 * Firefox v47.0.1 * NIS v21.7.0.11 * MBAM Premium v2.2.1

HP Pavilion dv6835ca, Intel Core2Duo T5550 @ 1.83 GHz, 3 GB RAM, NVIDIA GeForce 8400M GS


Edited by lmacri, 30 June 2016 - 06:57 AM.


#11 bcmo

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Posted 30 June 2016 - 08:40 AM

Thank you for your help.

 

so basically this is going to be the new normal till April 2017?



#12 lmacri

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Posted 30 June 2016 - 01:00 PM

...so basically this is going to be the new normal till April 2017?

 

Hi bcmo:

 

Yes, that's my current assumption.

 

Microsoft hasn't shown any interest in releasing a permanent fix for Vista SP2 users so I'm guessing we're going to have to keep pre-installing new Windows kernel-mode driver (Win32K.sys) updates every month until extended support ends for Vista.  There were Win32K.sys updates released in March, April, May and June of 2016 so Dalai's workaround has been working for a few months now, but I have no idea what Vista users are supposed to do in July 2016 if a new Win32K.sys update isn't released and they can't get "Checking for updates..." to run to completion. If this happens I'm hoping someone will discover some other Vista security patch that can "trick" the Windows Update Agent into searching for updates faster.

There is some hope on the horizon if you own a Win 7 SP1 computer that is afflicted by these slow Windows Updates. According to Woody Leonhard's Woody on Windows article Microsoft releases KB 3161647, KB 3161608 to fix slow Windows 7 update scans, this month's cumulative KB3161608 for Win 7 includes KB3161647 (Windows Update Client for Windows 7 and Windows Server 2008 R2: June 2016) that adds "an optimization that addresses long scan time for updates".  Win 7 users will have to wait until the July 2016 Patch Tuesday updates are released to see if this is a permanent fix, but Woody's article also notes that "there's no analogous patch for Vista customers".

Updates for the Windows Update client typically include a patch for the Windows Update Agent (WUA) at C:\Windows\system32\wuaueng.dll, and since there was no analogous patch released for Vista this month that means Vista users are stuck with their old Vista WUA v7.6.7600.256 that hasn't been updated since June 2012.  That should tell you something about how little Microsoft cares about providing support for Vista.

------------
32-bit Vista Home Premium SP2 * Firefox v47.0.1 * NIS v21.7.0.11 * MBAM Premium v2.2.1

HP Pavilion dv6835ca, Intel Core2Duo T5550 @ 1.83 GHz, 3 GB RAM, NVIDIA GeForce 8400M GS


Edited by lmacri, 30 June 2016 - 01:09 PM.


#13 FreeBooter

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Posted 30 June 2016 - 05:24 PM

Tweaking.com - Windows Repair is a tool designed help fix a large majority of known Windows problems including; registry errors, file permissions, issues with Internet Explorer, Windows Updates, Windows Firewall and more. Download Tweaking.com - Windows Repair Tool and run the Tweaking.com - Windows Repair Tool from Safe Mode With Networking and  from Repairs tab click Open Repairs button. From opened Repairs window place check mark for  Reset Registry Permissions, Reset Service Permissions, Register System Files, Repair WMI, Repair Windows Firewal, Remove Policies Set By Infections, Repair Proxy Settings, Repair Windows Updates, Repair MSI (Windows Installer), Restore Important Windows Services, Set Windows Services To Default Startup,  Repair Hosts File and Reset File Permissions check boxes and click Start Repair button.


Edited by FreeBooter, 30 June 2016 - 05:25 PM.


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#14 bcmo

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Posted 11 July 2016 - 10:04 PM

By the way, update KB3160005 failed to install with all the other June updates, and when I downloaded the stand alone update and attempted to install it said it doesn't apply to my system. Strange. (Not that I use IE but still, It's a system program that's integrated into Windows.)



#15 FreeBooter

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Posted 11 July 2016 - 10:08 PM

Which version of IE install on your computer the update you want to install is a Cumulative Security Update for Internet Explorer 9 for Windows Vista (KB3160005).



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