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New random ad. web page opens automatically


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3 replies to this topic

#1 rajatravigarg14

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Posted 22 June 2016 - 10:29 AM

whenever i opens a webpage or clicks a link a new chrome tab opens up automatically with some download information or on to a betting site or sometimes it redirects my current webpage to some facebook campaign page or "goas" site which redirects to some website i dont know whats the problem with it help this asap please,

now whenever i opens up any webpage something is redirecting that webpage to another pages and i am not having any malware extensions i am using only adblock extension

 

and to resolve this problem i used malwarebytes and chrome cleanup tool and adw tool and rkill


Edited by Queen-Evie, 22 June 2016 - 11:30 AM.
moved from Web Browsing/Email and Other Internet Applications to Am I Infected for malware check


BC AdBot (Login to Remove)

 


#2 Trikein

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Posted 22 June 2016 - 10:47 AM

What is the question? If you "had" malware, and still have some of the symptoms, they you still have it. This should be in malware forum. 

 

What did malwarebytes find so far?



#3 rajatravigarg14

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Posted 22 June 2016 - 10:53 AM

malwarebytes found nothing...

my question is something is redirecting my chrome webpage to some random pages but i dont know what that thing is it is malware or what, my laptop dont have any untrusted or extra programs installed.



#4 buddy215

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Posted 22 June 2016 - 11:42 AM

Reset Google Chrome.

 

You can restore your browser settings in Chrome at any time. You might need to do this if apps or extensions you installed changed your settings without your knowledge. Your saved bookmarks and passwords won't be cleared or changed.

  1. Open Chrome.
  2. In the top right, click the icon you see: Menu  or More
  3. Click Settings.
  4. At the bottom, click Show advanced settings.
  5. Under the section "Reset settings,” click Reset settings.
  6. In the box that appears, click Reset. ​

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

 

After posting the above....do this:

 

Post the three lists mentioned below using CCleaner.

Open CCleaner and click on Tools. Choose Startups. On that page you will see a list of Windows Startups and at the top tabs for each browser and Scheduled Tasks.

At the bottom right of that page you will see a button when clicked will allow you to Copy and Paste the list of Windows Startups and Scheduled Tasks into your next

post. Please do that.

 

Open CCleaner and click on Tools. Choose Uninstall. On that page you will see a list of programs installed on your computer and at the bottom right of that page you

will see a button when clicked will allow you to Copy and Paste that list in your next post. Please do that.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
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