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Laptop Frozen on Blue Screen - DPC Watchdog Violation


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#1 AJam91

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Posted 22 June 2016 - 06:07 AM

Hello

I was just browsing when my laptop went to the blue screen of death - this was about two hours ago. It reported the DPC Watchdog Violation error, however rather than carry out a memory dump and reboot it has been frozen on 0 percent complete. I have disconnected it from the mains, and even tried to switch off with the power button, but no change. I have looked into the error, but cannot find a solution to my issue. I would be worried about removing the battery and I'm not sure about what data I have saved on my desktop.

I am using Windows 8, which was pre-installed on purchase. The laptop is a Toshiba Satellite L70-B-119, which I have had since December 2014. Microsoft Community did not help as one of the community moderators did not answer my question regarding a blue screen freeze on the watchdog error message. I am getting stressed about this.

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#2 usasma

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Posted 23 June 2016 - 05:27 AM

Quite frankly, the stuff on the Desktop that hasn't been saved is probably lost.

Even if it's recoverable, the cost will be expensive, and the recovery may not even be complete.

 

Please hold the power button down for about 30 seconds.  This should force the system to reboot.

If not, then remove the power and the battery, wait 30 seconds, then plug the power back in.

The system should attempt to boot.

 

If you're not able to get back into Windows, please let us know how far the system gets when booting.
Also, you can start with these free, bootable hardware diagnostics:  http://www.carrona.org/initdiag.html

 

If you are able to get back into Windows, Please run this report collecting tool so that we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location. (By default it'll be a .zip file located on your Desktop)
Simply upload the .zip file with your next post and we'll move on from there.

If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/



 


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