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Unable to connect wifi at some hotels and airports but able to with many others


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#1 muzzles

muzzles

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Posted 21 June 2016 - 08:36 AM

I'm unable to connect with some Hotel wifi's but many others there's not an issue. The hotels where I can not connect sees the wifi and says it connects, but the browse and everything else says it's not connected. When connected to many Hotels a splash page will appear for acknowledgements or passwords, but no splash pages appear when I can not connect. I have not updated or know that I need to update my wifi drivers, but the Hotels I'm having issues with are not the ones with the newest routers and my home wifi is the latest technology.

 

An airport that i was unable to connect with that had free wifi eventhough I connected fine at CTl

I ran the Network Diagnostics when unable to connect in DFW: thanks

 

Windows Network Diagnostics

Publisher details

Issues found

Windows can't communicate with the device or resource (primary DNS server)

Windows can't communicate with the device or resource (primary DNS server)

The device or resource is not responding to requests.

Detected

 

Contact your network administrator or Internet service provider (ISP)

Completed

 
 

 

Issues found

Detection details

6

Windows can't communicate with the device or resource (primary DNS server)

Detected

 

The device or resource is not responding to requests.

Contact your network administrator or Internet service provider (ISP)

Completed

Windows can't communicate with the device or resource (primary DNS server). If you are at home, contact your ISP. Otherwise, contact your network administrator for assistance.

Detection details

 

 

 

 

Diagnostics Information (Network Adapter)

Details about network adapter diagnosis:

 

Network adapter Wi-Fi driver information:

 

   Description . . . . . . . . . . : Qualcomm Atheros AR9485WB-EG Wireless Network Adapter

   Manufacturer  . . . . . . . . . : Qualcomm Atheros Communications Inc.

   Provider  . . . . . . . . . . . : Qualcomm Atheros Communications Inc.

   Version   . . . . . . . . . . . : 10.0.0.260

   Inf File Name . . . . . . . . . : C:\WINDOWS\INF\oem3.inf

   Inf File Date . . . . . . . . . : Wednesday, August 14, 2013  8:42:44 AM

   Section Name  . . . . . . . . . : ATHR_DEV_OS61_CUS198_1.ndi

   Hardware ID . . . . . . . . . . : pci\ven_168c&dev_0032&subsys_21261a3b

   Instance Status Flags . . . . . : 0x180200a

   Device Manager Status Code  . . : 0

   IfType  . . . . . . . . . . . . : 71

   Physical Media Type . . . . . . : 9

 

 

 

Diagnostics Information (Wireless Connectivity)

Details about wireless connectivity diagnosis:

 

Information for connection being diagnosed

 Interface GUID: c019e0f6-1c44-4b89-9123-a63523132e85

 Interface name: Qualcomm Atheros AR9485WB-EG Wireless Network Adapter

 Interface type: Native WiFi

 

Connection incident diagnosed

 Auto Configuration ID: 2

 Connection ID: 2

 

Connection status summary

 Connection started at: 2016-06-17 14:51:09-865

 Profile match: Success

 Pre-Association: Success

 Association: Success

 Security and Authentication: Success

 

List of visible access point(s): 6 item(s) total, 6 item(s) displayed

        BSSID          BSS Type PHY   Signal(dB)     Chnl/freq    SSID

-------------------------------------------------------------------------

D0-95-C7-46-32-4F      Infra   <unknown>     -65            1       Verizon-291LVW-324F

2E-30-21-4F-BF-4E      Infra   <unknown>     -71            6       Mon’s iPhone

00-15-FF-B8-1D-D8      Infra   <unknown>     -53            6       Verizon-MiFi6620L-1DD8

EE-29-F5-4C-8A-0A      Infra   <unknown>     -75            11      iPhone

00-15-FF-98-0B-CD      Infra   <unknown>     -54            11      Verizon-MiFi6620L-0BCD

58-20-B1-12-C1-90      Infra   <unknown>     -53            11      LRNAFreeWiFi

 

Connection History

 

 Information for Auto Configuration ID 2

 

  List of visible networks: 6 item(s) total, 6 item(s) displayed

  BSS Type PHY Security       Signal(RSSI)   Compatible     SSID

  ------------------------------------------------------------------------------

  Infra <unknown>     Yes            70      Yes            Verizon-291LVW-324F

  Infra <unknown>     Yes            58      Yes            Mon’s iPhone

  Infra <unknown>     Yes            94      Yes            Verizon-MiFi6620L-1DD8

  Infra <unknown>     Yes            50      Yes            iPhone

  Infra <unknown>     Yes            92      Yes            Verizon-MiFi6620L-0BCD

  Infra <unknown>     No             96      Yes             LRNAFreeWiFi

 

  List of preferred networks: 19 item(s)

   Profile: Quality inn & Suites

    SSID: Quality inn & Suites

    SSID length: 20

    Connection mode: Infra

    Security: No

    Set by group policy: No

    Connect even if network is not broadcasting: No

    Connectable: No

     Reason: 0x00028001

   Profile: Quality Inn & Suites

    SSID: Quality Inn & Suites

    SSID length: 20

    Connection mode: Infra

    Security: No

    Set by group policy: No

    Connect even if network is not broadcasting: No

    Connectable: No

     Reason: 0x00028001

   Profile: Holiday Inn Express

    SSID: Holiday Inn Express

    SSID length: 19

    Connection mode: Infra

    Security: No

    Set by group policy: No

    Connect even if network is not broadcasting: No

    Connectable: No

     Reason: 0x00028001

   Profile: attwifi-24

    SSID: attwifi-24

    SSID length: 10

    Connection mode: Infra

    Security: No

    Set by group policy: No

    Connect even if network is not broadcasting: No

    Connectable: No

     Reason: 0x00028001

   Profile: Admirals_Club

    SSID: Admirals_Club

    SSID length: 13

    Connection mode: Infra

    Security: No

    Set by group policy: No

    Connect even if network is not broadcasting: No

    Connectable: No

     Reason: 0x00028001

   Profile: ATL Free Wi-Fi

    SSID: ATL Free Wi-Fi

    SSID length: 14

    Connection mode: Infra

    Security: No

    Set by group policy: No

    Connect even if network is not broadcasting: No

    Connectable: No

     Reason: 0x00028001

   Profile: QualityInn WiFi

    SSID: QualityInn WiFi

    SSID length: 16

    Connection mode: Infra

    Security: No

    Set by group policy: No

    Connect even if network is not broadcasting: No

    Connectable: No

     Reason: 0x00028001

   Profile: QualityInn WiFi

    SSID: QualityInn WiFi

    SSID length: 15

    Connection mode: Infra

    Security: No

    Set by group policy: No

    Connect even if network is not broadcasting: No

    Connectable: No

     Reason: 0x00028001

   Profile: ATT4n7F237

    SSID: ATT4n7F237

    SSID length: 10

    Connection mode: Infra

    Security: Yes

    Set by group policy: No

    Connect even if network is not broadcasting: No

    Connectable: No

     Reason: 0x00028001

   Profile: NETGEAR56

    SSID: NETGEAR56

    SSID length: 9

    Connection mode: Infra

    Security: Yes

    Set by group policy: No

    Connect even if network is not broadcasting: No

    Connectable: No

     Reason: 0x00028001

   Profile: Quality Inn

    SSID: Quality Inn

    SSID length: 11

    Connection mode: Infra

    Security: No

    Set by group policy: No

    Connect even if network is not broadcasting: No

    Connectable: No

     Reason: 0x00028002

   Profile: CLT Free WiFi

    SSID: CLT Free WiFi

    SSID length: 13

    Connection mode: Infra

    Security: No

    Set by group policy: No

    Connect even if network is not broadcasting: No

    Connectable: No

     Reason: 0x00028001

   Profile: Scott’s iPhone

    SSID: Scott’s iPhone

    SSID length: 16

    Connection mode: Infra

    Security: Yes

    Set by group policy: No

    Connect even if network is not broadcasting: No

    Connectable: No

     Reason: 0x00028001

   Profile: LRNAFreeWiFi

    SSID: LRNAFreeWiFi

    SSID length: 12

    Connection mode: Infra

    Security: No

    Set by group policy: No

    Connect even if network is not broadcasting: No

    Connectable: No

     Reason: 0x00028001

   Profile: LAQUINTA WIFI

    SSID: LAQUINTA WIFI

    SSID length: 13

    Connection mode: Infra

    Security: No

    Set by group policy: No

    Connect even if network is not broadcasting: No

    Connectable: No

     Reason: 0x00028002

   Profile: HP-Print-C7-LaserJet M1217

    SSID: HP-Print-C7-LaserJet M1217

    SSID length: 26

    Connection mode: Infra

    Security: No

    Set by group policy: No

    Connect even if network is not broadcasting: No

    Connectable: No

     Reason: 0x00028001

   Profile: attwifi

    SSID: attwifi

    SSID length: 7

    Connection mode: Infra

    Security: No

    Set by group policy: No

    Connect even if network is not broadcasting: No

    Connectable: No

     Reason: 0x00028001

   Profile: HOME-8F3C

    SSID: HOME-8F3C

    SSID length: 9

    Connection mode: Infra

    Security: Yes

    Set by group policy: No

    Connect even if network is not broadcasting: No

    Connectable: No

     Reason: 0x00028002

   Profile: Muz

    SSID: Muz

    SSID length: 3

    Connection mode: Infra

    Security: Yes

    Set by group policy: No

    Connect even if network is not broadcasting: No

    Connectable: No

     Reason: 0x00028002

 

 Information for Connection ID 2

 Connection started at: 2016-06-17 14:51:09-865

  Auto Configuration ID: 2

  Profile: LRNAFreeWiFi

  SSID: LRNAFreeWiFi

  SSID length: 12

  Connection mode: Infra

  Security: No

  Pre-Association and Association

   Connectivity settings provided by hardware manufacturer (IHV): No

   Security settings provided by hardware manufacturer (IHV): No

   Profile matches network requirements: Success

   Pre-association status: Success

   Association status: Success

    Last AP:  58-20-b1-12-c1-90

  Security and Authentication

   Configured security type: Open

   Configured encryption type: None

   802.1X protocol: No

   Key exchange initiated: Yes

    Unicast key received: No

    Multicast key received: No

   Number of security packets received: 0

   Number of security packets sent: 0

   Security attempt status: Success

 Connectivity

   Packet statistics

    Ndis Rx: 532

    Ndis Tx: 0

    Unicast decrypt success: 0

    Multicast decrypt success: 0

    Unicast decrypt failure: 0

    Multicast decrypt failure: 0

    Rx success: 846

    Rx failure: 212

    Tx success: 94

    Tx failure: 0

    Tx retry: 8

    Tx multiple retry: 4

    Tx max lifetime exceeded: 0

    Tx ACK failure: 195

   Roaming history: 0 item(s)

 

 Information for Auto Configuration ID 1

 

  List of visible networks: 8 item(s) total, 8 item(s) displayed

  BSS Type PHY Security       Signal(RSSI)   Compatible     SSID

  ------------------------------------------------------------------------------

  Infra <unknown>     Yes            98      Yes            Verizon-291LVW-324F

  Infra <unknown>     Yes            46      Yes            Mon’s iPhone

  Infra <unknown>     Yes            90      Yes            Verizon-MiFi6620L-1DD8

  Infra <unknown>     Yes            84      Yes            iPhone

  Infra <unknown>     Yes            94      Yes            Verizon-MiFi6620L-0BCD

  Infra <unknown>     No             100     Yes             LRNAFreeWiFi

  Infra <unknown>     Yes            56      Yes            Verizon BlackBerry SQC100-3 1903

  Infra <unknown>     Yes            44      Yes             HGTRAINING

 

  List of preferred networks: 19 item(s)

   Profile: Quality inn & Suites

    SSID: Quality inn & Suites

    SSID length: 20

    Connect

 

 

 

Diagnostics Information (Wireless Connectivity)

Details about wireless connectivity diagnosis:

 

For complete information about this session see the wireless connectivity information event.

 

Helper Class: Auto Configuration

 Initialize status: Success

 

Information for connection being diagnosed

 Interface GUID: c019e0f6-1c44-4b89-9123-a63523132e85

 Interface name: Qualcomm Atheros AR9485WB-EG Wireless Network Adapter

 Interface type: Native WiFi

 

Result of diagnosis: There may be problem

 

 

 

 

 

 

Diagnostics Information (Wireless Network Adapter)

Details about wireless network adapter diagnosis:

 

For complete information about this session see the wireless connectivity information event.

 

Helper Class: Native WiFi MSM

 Initialize status: Success

 

Information for connection being diagnosed

 Interface GUID: c019e0f6-1c44-4b89-9123-a63523132e85

 Interface name: Qualcomm Atheros AR9485WB-EG Wireless Network Adapter

 Interface type: Native WiFi

 Profile: LRNAFreeWiFi

 SSID: LRNAFreeWiFi

 SSID length: 12

 Connection mode: Infra

 Security: No

 Connect even if network is not broadcasting: No

 

Result of diagnosis: There may be problem

 

 

 

 

 

 

Network Diagnostics Log

File Name:

A9E70D0F-0B0B-4D3A-A774-6023B49BEEB3.Diagnose.0.etl

 

 

 

Other Networking Configuration and Logs

File Name:

NetworkConfiguration.cab

 

 

Collection information

Computer Name:

SCOTT

Windows Version:

6.3

Architecture:

x64

Time:

Friday, June 17, 2016 2:52:28 PM

Publisher details

 

 

 

Windows Network Diagnostics

Detects problems with network connectivity.

Package Version:

1.0

Publisher:

Microsoft Windows



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#2 Queen-Evie

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Posted 21 June 2016 - 09:56 AM

Replies to this topic were merged into your other topic regarding this issue, where you also posted the same thing as above.

Please do not detail your issues in multiple topics. Doing so causes confusion for you, your helpers and can delay the help process.

Link to the other topic http://www.bleepingcomputer.com/forums/t/616743/unable-to-connect-to-wifi-at-some-hotels-and-able-to-with-many-others/ where help will be given.

This one is closed.




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