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Employees Monitoring Software + Website Blocking


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#1 MasterNe0

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Posted 20 June 2016 - 09:33 AM

Hi,

 

   I am looking for a decent employee monitoring software that will monitor a user activity. The client wants to be able to see what the user is doing in the past so a DVR style system. Does anyone have any recommendations or use any products that works well that does this kind of thing.

 

   The other thing is he needs a way to block websites, only allowing certain sites on a whitelist section.

 

    Desktops are Windows 10 with 3 desktops right now.

   

    Their is no server on-site so I need to a cloud solution to this.


Edited by MasterNe0, 20 June 2016 - 09:48 AM.


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#2 VincePolston

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Posted 05 July 2016 - 07:05 AM

As far as blocking specific websites you could look at something like OpenDNS (owned by Cisco); I believe it also has reporting options. I haven't used it myself but have read good things about them. I use the web filtering management from LogicNow that is included with my RMM software. Most web filters can also pull up reports to show blocked website attempts.

 

In regards to your client wanting a DVR style system for recording sessions. If they are wanting to have it record the desktop in video format than you got me. Not sure. If your client just wants to see what their employees type in than they could use a commercial keylogger of some sort. This wouldn't give them a video overview but may work. I don't have any recommendations as far as keyloggers go.

 

Hope that helps.



#3 smax013

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Posted 15 July 2016 - 01:37 PM

This page offers some options for monitoring:

http://www.techradar.com/us/news/software/business-software/employee-monitoring-software-top-four-on-the-market-1266134

The page is almost 2 years old, so I don't know how valid it is anymore. And as I have no experience with any of those programs, I have no idea if any of them are any good or not...nor whether they would fit your client's needs.

In addition, I would STRONGLY encourage you to warn your client to consult with their attorney as there are laws that can vary from state to state on what is and is not permitting in terms of employer's monitoring their employee's electronic usage. For example, I believe Connecticut requires the employer to notify the employee (something that I would argue should be done whether required or not...but then I assume any employer that I work for is monitoring things like my work email even without being told and thus don't use work email for personal stuff). Also, I believe that it is generally OK to monitor work email (i.e. the email account that the employer technically owns), but it is NOT OK to monitor personal email that an employee might log into on the work computer.

Here are some links for info on monitoring laws (not sure how current all of it is):

https://www.sba.gov/blogs/email-phone-and-social-media-monitoring-workplace-know-your-rights-employer
http://www.worktime.com/usa-employee-monitoring-laws-what-can-and-cant-employers-do-in-the-workplace/
https://www.privacyrights.org/workplace-privacy-and-employee-monitoring
https://www.omm.com/files/upload/Employee%20Monitoring%20Laws.pdf
https://www.shrm.org/ResourcesAndTools/tools-and-samples/toolkits/Documents/State%20surveillance%20and%20monitoring%20laws.pdf

#4 MasterNe0

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Posted 05 August 2016 - 08:51 AM

So for this. I still looking for any recommendations on employee monitoring and web filtering. In terms of legal reasons and such, he already knows what he getting into. I just need to find something that will work.






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