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Windows won't factory reset no more for some reason.


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#1 insideMatrix

insideMatrix

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Posted 20 June 2016 - 09:04 AM

I factory reseted my computer multiple times, I didn't need no disc, idk what it's talking about, Please help?

 

picture_of_recovery.png


Edited by insideMatrix, 20 June 2016 - 09:07 AM.


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#2 DavisMcCarn

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Posted 20 June 2016 - 09:36 AM

Something has messed up the partition structure of your hard disk drive or a critical component of the recovery has been damaged.  It could be a failing hard disk drive or due to a Trojan/virus.

If you can get to a power button, holding the shift key while you click restart should get you the menu with Troubleshoot followed by Advanced startup options which is a different way to get to the recovery.

Most PC's also have a keyboard method to boot to the recovery; but, that is make and model specific.

Who made the PC and what is the model number?


Computer dinosaur, servicing PC's since 1976




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