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youndoo problem


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#1 raks201

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Posted 19 June 2016 - 05:47 AM

hello frnds

                i have downloaded a movie from zippy website i unfortunately clicked youndoo install from that moment my pc starts getting adds and opening browsers if i open 1 website it reopens 10tabs and full of adds and i am unable to unistall this youndoo and i am using windows 7 proffesional how to uninstall this in windows 7 its showing defected file i want to download adwcleaner but before once i installed it and when i rebooted that time i cant access my internet last few days back how to remove this YOUNDOO please say me and say me best antivirus to keep my pc safe mode 


Edited by hamluis, 19 June 2016 - 06:20 AM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 dc3

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Posted 19 June 2016 - 09:46 AM

Please run Malwarebytes AntiMalware
 
Please download Malwarebytes Anti-Malware
 
1)  Double-click on mbam-setup.exe, then click on Run to install the application, follow the prompts through the installation.
 
2)  Malwarebytes will automatically open.  You will see an image like the one below, click on Update Now.  
 
mbam1_zps98e7fba9.png
 
3)  Click on Settings, you will see a image like the one below.
 
malware%20settings_zpsixkea5sd.png
 
When Settings opens click on Detection and Protection, then under Non-Malware Protection, click on the down arrow for PUP (Potentially Unwanted Programs) detections and select Treat detections as malware.
 
4)  Click on Scan (next to Settings), then click on Scan Now.  The scan will automatically run now.
 
5)  When the scan is complete the results will be displayed.  Click on Delete All.
 
malwarenew_zps34b58fdc.png
 
6)  Please post the Malwarebytes log.
 
To find your Malwarebytes log,download mbam-check.exe from here and save it to your desktop.
 
To open the log double click on mbam-check.exe on your desktop.  Copy and paste the log in your topic.
 
 

Please run AdwCleaner
 
Please download AdwCleaner and install it.
 
When AdwCleaner opens you will see an image like the one below.
 
adwcleaner11_zps48314883.png
 
Click on Scan to start the scan.
 
Once the search is complete a list of the pending items will be displayed.  If you see any which you do not want removed, remove the check mark next to it.
 
If there are no malicious programs are found you will receive the following message.
 
adwcleaner%20111_zpsiduqrrrp.png
 
Click on Clean to remove the selected items.  If you have any questions about any items in the list please copy and paste the list in your topic so we can review it.  
 
You will receive a message telling you that all programs will be closed so that the infections can be removed.  Click on OK.  The computer will be restarted to complete the cleaning process.
 
When the cleaning process is complete a log of what was removed will be presented.  Please copy and the paste this log in your topic.



Please run the ESET OnlineScan

This scan takes quite a long time to run, so be prepared to allow this to run
till it is completed.

***Please note. If you run this scan using Internet Explorer you won't need
to download the Eset Smartinstaller.***

ESET Online Scanner

  • Click here to download the installer for ESET Online Scanner and save it to your Desktop.
  • Disable all your antivirus and antimalware software - see how to do that
    here
    .
  • Right click on esetsmartinstaller_enu.exe and select Run as Administrator.
  • Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.
  • Select Enable detection of potentially unwanted applications.
  • Click Advanced Settings, then place a checkmark in the following:
    • Remove found threats
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click Start to begin scanning.
  • ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.
  • When the scan is done, click List threats (only available if ESET Online Scanner found something).
  • Click Export, then save the file to your desktop.
  • Click Back, then Finish to exit ESET Online Scanner.

 

 

You should check your extensions in your browser/s for anything related to this redirect virus.


Edited by dc3, 19 June 2016 - 09:49 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 raks201

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Posted 19 June 2016 - 12:30 PM

what software u said is not working sir  Malwarebytes Anti-Malware.  i installed it but its not launching and not being able to uninstall also please sir any other methods are there ?



#4 dc3

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Posted 20 June 2016 - 08:55 AM

Please download and run RKill
 
RKill is an easy to use tool that kills known processes and removes Windows Registry entries that stop a user from using their normal security applications.  We will run the RKill before running the scans listed below.  
 
These settings will remain until the computer is rebooted, for this reason you must run your security applications before the computer is rebooted.  
 
Please download RKill from the Bleeping Computer option and install it.
                              
Attention:  While running RKill you may see a message stating that the program could not be run because it is a virus or is infected.  This is the malware trying to protect itself.  Two methods that you can try to get past this and allow RKill to run are:
 
1)  Rename Rkill so that it has a .com extension.
 
2)  Download a version that is already renamed as files that are commonly white-listed by malware. The main Rkill download page contains individual links to renamed versions.  
 
When RKill is run it will display a console screen similar to the one below:
 
RKill_zps2e34d4b8.png
 
When RKill has finished running a log will be displayed showing all of the processes that were terminated by RKill.
 
Attention:  At this time you need to run your security applications listed below.  Do not restart the computer until all of the requested scans have been run and the logs posted in your topic.
 
After the application has run successfully you should reboot the computer to restore the processes and Windows Registry entries.
 
 
Please run Malwareybytes and the other tools I requested.  Once you have downloaded and install RKill do not restart the computer until all of the scans have completed.
 
If you can not run Malwareybytes please do the following.
 
 

emsisoft%201_zpsoqojjiws.png
 
Please download Emsisoft Emergency Kit and save it to your desktop. 
 
Double click on Emsisoft Emergency Kit file on your desktop.  emsisoft%203_zpsoox6uxmj.png 
 
When the installation starts you see a image like the one below, click on Install.
 
Emsisoft%207_zpsmbuolk9r.png
 
The first time you launch it, Emsisoft Emergency Kit will recommend that you allow it to download updates. Please click Yes so that it downloads the latest database updates.
 
When the update is complete, click on MALWARE SCAN under Scan.  When asked if you want the scanner to scan for Potentially Unwanted Programs, click Yes.
 
Emsisoft%20scan_zpsifqyozhf.png
 
Emsisoft Emergency Kit will start scanning.
 
When the scan is completed click on Quarantine.
 
When the threats have been quarantined, click the View report button in the lower-right corner, and the scan log will be opened in Notepad.  Copy the log and paste it in your topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 raks201

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Posted 21 June 2016 - 04:14 AM

excellent it worked thank you dc3



#6 dc3

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Posted 21 June 2016 - 08:02 AM

Please post the logs.  without these I will not know what we are dealing with.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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