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Posted 18 June 2016 - 07:05 PM
Posted 18 June 2016 - 07:57 PM
Upload a ransom note and/or sample encrypted file to identify the ransomware that has encrypted your data.
Knowing is half the battle! GI Joe
© Copyright 2016 MalwareHunterTeam. All rights reserved.
App v1.2.6, Updated 06/18/2016
Coded by Demonslay335
OK. There does not seem to be a decrypter at this time. Might it be worth paying the ransom or is that just asking fo more trouble, which I assume it is.
And if I cut my losses, how do I clean up my computer?
And what's the best way to back up a computer? Yes I am that illiterate! ;-)
Posted 18 June 2016 - 09:12 PM
I got this from the support topic Credit to Quietman7:
Crypto malware ransomware is typically programmed to automatically remove itself...the malicious files responsible for the infection...after the encrypting is done since they are no longer needed. The encrypted files do not contain malicious code so they are safe. Unfortunately, most victims do not realize they have been infected until the ransomware displays the ransom note and the files have already been encrypted. As such, they don't know how long the malware was on the system before being alerted or if other malware was installed along with the ransomware. If other malware was involved it could still be present so be sure to perform full scans with your anti-virus.
If your antivirus did not detect and remove anything, additional scans should be performed with other security programs like Malwarebytes Anti-Malware and Emsisoft Anti-Malware. You can also supplement your anti-virus or get a second opinion by performing an Online Virus Scan...ESET is one of the more effective online scanners.
If you need individual assistance only with removing the malware infection, follow the instructions in the Malware Removal and Log Section Preparation Guide...all other questions or comments should be posted in the support topics. When you have done that, start a new topic and post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.
you could also go here for a ransom note remover
Edited by TheTripleDeuce, 18 June 2016 - 09:18 PM.
Posted 19 June 2016 - 05:00 AM
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