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Slow Win 7 HP Touchsmart Core 2 Duo 2.0 GHz


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#1 McSeven

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Posted 18 June 2016 - 11:57 AM

My 8-year old HP Touchsmart (a fantastic machine) is running extremely slow.

 

I can't say that it happened suddenly - more like slower and slower over time.

 

We upgraded to Windows 7 Professional several years ago and it has run fine for several years.

 

Right now it's on the verge of what can be considered usable - my spouse mainly uses it for reading email in the browser but it is painfully slow.

 

I have run Malwarebytes but couldn't see any serious security issues.

 

I'm hoping that you guys can guide us through at least a cursory review of possibly unneeded things that might be slowing the machine down.

 

I have a attached a basic snippet from the control panel System Info screen.

 

Thanks in advance for your help and time. 

 

We'll attempt to follow instructions carefully and will not attempt any other steps/remedies in the mean time.

 

If this is not the right forum, please direct me to a good place!

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Edited by McSeven, 18 June 2016 - 12:27 PM.


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#2 McSeven

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Posted 18 June 2016 - 12:28 PM

Snapshot of CPU Usage

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#3 hamluis

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Posted 19 June 2016 - 01:02 PM

1.  Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
2.  Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.  
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
Louis





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