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Malware infection, internet connectivity problem


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8 replies to this topic

#1 mercuryrsng

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Posted 17 June 2016 - 08:51 PM

Hello.

 

I was given a laptop that needs some guidance....I think it's got a malware infection because it's abnormally slow.   The wifi connection doesn't work properly...it only finds 'Local' connection and never connects to the internet. Other devices on the network are fine.

 

Can someone please help me?



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#2 Condobloke

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Posted 17 June 2016 - 10:18 PM

Is this the same pc as HERE   ??


Condobloke ...Outback Australian  fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

“A man travels the world in search of what he needs and returns home to find it."

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

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#3 mercuryrsng

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Posted 18 June 2016 - 12:42 AM

No it isn't....I had 2 friends with separate issues at the same time.



#4 mercuryrsng

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Posted 19 June 2016 - 10:16 PM

Is there anyone out here who can help me please?



#5 Broni

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Posted 20 June 2016 - 09:57 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#6 mercuryrsng

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Posted 21 June 2016 - 07:26 PM

Thank you for helping....a few things to note.

 

I ran Malwarebytes a few days ago so that is the log that I am posting.  The one that I ran today produced no results as it didn't find anything.

 

Also, I seem to be able to connect to the internet through my providers router.  My TP Link router wouldnt assign the computer an ip address...for some reason.  So I seem to be ok with that for now.

 

MBAR produced no results, nothing found.

 

 

 Results of screen317's Security Check version 1.014 --- 12/23/15  
 Windows Vista Service Pack 2 x86 (UAC is enabled)  
 Internet Explorer 9  
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
avast! Antivirus   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 SUPERAntiSpyware     
 Java 8 Update 91  
 Java version 32-bit out of Date! 
 Adobe Flash Player 21.0.0.242  
 Adobe Reader 10.1.16 Adobe Reader out of Date!  
 Mozilla Firefox (43.0.1) 
 Google Chrome (47.0.2526.106) 
 Google Chrome (49.0.2623.112) 
````````Process Check: objlist.exe by Laurent````````  
 Windows Defender MSASCui.exe 
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Malwarebytes Anti-Malware mbamscheduler.exe   
 Windows Defender MSASCui.exe   
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast avastui.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 11 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log`````````````````````` 
 
 
 

Farbar Service Scanner Version: 27-01-2016
Ran by rosemac771 (administrator) on 21-06-2016 at 09:09:24
Running from "C:\Users\rosemac771\Downloads"
Microsoft® Windows Vista™ Home Basic  Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error. Google IP is unreachable
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Security Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\system32\nsisvc.dll => File is digitally signed
C:\Windows\system32\Drivers\nsiproxy.sys => File is digitally signed
C:\Windows\system32\dhcpcsvc.dll => File is digitally signed
C:\Windows\system32\Drivers\afd.sys => File is digitally signed
C:\Windows\system32\Drivers\tdx.sys => File is digitally signed
C:\Windows\system32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\system32\dnsrslvr.dll => File is digitally signed
C:\Windows\system32\dnsapi.dll => File is digitally signed
C:\Windows\system32\mpssvc.dll => File is digitally signed
C:\Windows\system32\bfe.dll => File is digitally signed
C:\Windows\system32\Drivers\mpsdrv.sys => File is digitally signed
C:\Windows\system32\SDRSVC.dll => File is digitally signed
C:\Windows\system32\vssvc.exe => File is digitally signed
C:\Windows\system32\wscsvc.dll => File is digitally signed
C:\Windows\system32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\system32\wuaueng.dll => File is digitally signed
C:\Windows\system32\qmgr.dll => File is digitally signed
C:\Windows\system32\es.dll => File is digitally signed
C:\Windows\system32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\system32\ipnathlp.dll => File is digitally signed
C:\Windows\system32\iphlpsvc.dll => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by rosemac771 (administrator) on 21-06-2016 at 20:14:47
Running from "C:\Users\rosemac771\Downloads"
Microsoft® Windows Vista™ Home Basic  Service Pack 2 (X86)
Model: Compaq Presario CQ50 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
127.0.0.1       localhost
========================= IP Configuration: ================================
 
Atheros AR5007 802.11b/g WiFi Adapter = Wireless Network Connection (Connected)
Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0) = Local Area Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : rosemac771-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Broadcast
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
   Physical Address. . . . . . . . . : 00-23-4D-06-ED-F4
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 192.168.0.4(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, June 21, 2016 7:24:11 PM
   Lease Expires . . . . . . . . . . : Tuesday, June 21, 2016 8:54:14 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DNS Servers . . . . . . . . . . . : 209.18.47.62
                                       209.18.47.61
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
   Physical Address. . . . . . . . . : 00-1D-72-74-96-73
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 6:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : isatap.{B02095EA-42BA-4F07-A543-8A6AE21C580C}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 7:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : isatap.myhome.westell.com
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 11:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : isatap.{8FA4AF96-E549-4ACD-AC39-875896D8F4B4}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 12:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  dns-cac-lb-02.rr.com
Address:  209.18.47.62
 
Name:    google.com
Addresses:  2607:f8b0:4006:807::200e
 172.217.4.46
 
 
 
Pinging google.com [172.217.4.46] with 32 bytes of data:
 
Reply from 172.217.4.46: bytes=32 time=39ms TTL=51
 
Reply from 172.217.4.46: bytes=32 time=32ms TTL=51
 
 
 
Ping statistics for 172.217.4.46:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 32ms, Maximum = 39ms, Average = 35ms
 
Server:  dns-cac-lb-02.rr.com
Address:  209.18.47.62
 
Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
 2001:4998:c:a06::2:4008
 2001:4998:44:204::a7
 98.139.183.24
 98.138.253.109
 206.190.36.45
 
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
 
General failure.
 
Reply from 206.190.36.45: bytes=32 time=101ms TTL=42
 
 
 
Ping statistics for 206.190.36.45:
 
    Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 101ms, Maximum = 101ms, Average = 101ms
 
 
 
Pinging 127.0.0.1 with 32 bytes of data:
 
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
 
 
Ping statistics for 127.0.0.1:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
 
===========================================================================
Interface List
 14 ...00 23 4d 06 ed f4 ...... Atheros AR5007 802.11b/g WiFi Adapter
 13 ...00 1d 72 74 96 73 ...... Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
  1 ........................... Software Loopback Interface 1
 15 ...00 00 00 00 00 00 00 e0  isatap.{B02095EA-42BA-4F07-A543-8A6AE21C580C}
 12 ...00 00 00 00 00 00 00 e0  isatap.myhome.westell.com
 16 ...00 00 00 00 00 00 00 e0  isatap.{8FA4AF96-E549-4ACD-AC39-875896D8F4B4}
 10 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.4     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link       192.168.0.4    281
      192.168.0.4  255.255.255.255         On-link       192.168.0.4    281
    192.168.0.255  255.255.255.255         On-link       192.168.0.4    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.0.4    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.0.4    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  1    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\system32\NLAapi.dll [48640] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/20/2016 09:24:52 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/20/2016 08:56:09 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/17/2016 07:05:46 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/17/2016 07:04:45 AM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c
 
Error: (06/16/2016 08:56:37 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/16/2016 08:55:34 PM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c
 
Error: (06/16/2016 08:46:03 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/16/2016 08:00:19 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/12/2016 10:46:15 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/09/2016 08:34:37 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (06/20/2016 09:44:18 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.112 for the Network Card with network address 00234D06EDF4 has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).
 
Error: (06/20/2016 09:32:48 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (06/20/2016 09:32:48 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (06/20/2016 09:32:48 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (06/20/2016 09:32:48 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.
 
Error: (06/20/2016 09:27:35 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (06/20/2016 09:26:33 PM) (Source: Service Control Manager) (User: )
Description: hpqwmiex%%1053 = The service did not respond to the start or control request in a timely fashion.
 
 
Error: (06/20/2016 09:25:59 PM) (Source: Service Control Manager) (User: )
Description: 30000hpqwmiex
 
Error: (06/20/2016 09:25:27 PM) (Source: Service Control Manager) (User: )
Description: hpqwmiex%%1053 = The service did not respond to the start or control request in a timely fashion.
 
 
Error: (06/20/2016 09:25:27 PM) (Source: Service Control Manager) (User: )
Description: 30000hpqwmiex
 
 
Microsoft Office Sessions:
=========================
Error: (06/20/2016 09:24:52 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/20/2016 08:56:09 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/17/2016 07:05:46 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/17/2016 07:04:45 AM) (Source: EventSystem)(User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c
 
Error: (06/16/2016 08:56:37 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/16/2016 08:55:34 PM) (Source: EventSystem)(User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c
 
Error: (06/16/2016 08:46:03 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/16/2016 08:00:19 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/12/2016 10:46:15 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/09/2016 08:34:37 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
CodeIntegrity Errors:
===================================
  Date: 2016-06-21 09:53:21.890
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-06-21 09:53:19.951
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-06-21 09:53:17.981
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-06-21 09:53:16.051
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-06-21 09:53:14.109
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-06-21 09:53:12.367
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-06-21 09:21:38.132
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-06-21 09:21:36.642
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-06-21 09:21:35.186
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-06-21 09:21:33.795
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
32 Bit HP CIO Components Installer (HKLM\...\{A80FA752-C491-4ED9-ABF0-4278563160B2}) (Version: 7.1.8 - Hewlett-Packard) Hidden
Activation Assistant for the 2007 Microsoft Office suites (HKLM\...\{65DA2EC9-0642-47E9-AAE2-B5267AA14D75}) (Version: 1.0 - Microsoft Corporation) Hidden
Activation Assistant for the 2007 Microsoft Office suites (HKLM\...\Activation Assistant for the 2007 Microsoft Office suites) (Version:  - Microsoft Corporation)
Adobe Flash Player 21 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 21.0.0.242 - Adobe Systems Incorporated)
Adobe Reader X (10.1.16) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.16 - Adobe Systems Incorporated)
Adobe Refresh Manager (HKLM\...\{AC76BA86-0804-1033-1959-001824161310}) (Version: 1.8.0 - Adobe Systems Incorporated) Hidden
Adobe Shockwave Player (HKLM\...\{1BDC9633-895B-4842-BCB6-8FA1EC2A3C5A}) (Version: 10.2.0.023 - Adobe Systems, Inc.)
ArcadeCandy (HKCU\...\{6A2EF989-A524-48bf-985F-9D076B334980}) (Version: ac 1.16.335 - ArcadeCandy LLC)
Atheros Driver Installation Program (HKLM\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 5.2 - Atheros)
Avast Free Antivirus (HKLM\...\Avast) (Version: 11.2.2262 - AVAST Software)
BufferChm (HKLM\...\{FA0FF682-CC70-4C57-93CD-E276F3E7537E}) (Version: 140.0.212.000 - Hewlett-Packard) Hidden
CameraHelperMsi (HKLM\...\{15634701-BACE-4449-8B25-1567DA8C9FD3}) (Version: 13.00.1774.0 - Logitech) Hidden
Cisco EAP-FAST Module (HKLM\...\{415B2719-AD3A-4944-B404-C472DB6085B3}) (Version: 2.1.6 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM\...\{83770D14-21B9-44B3-8689-F7B523F94560}) (Version: 1.0.12 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM\...\{669C7BD8-DAA2-49B6-966C-F1E2AAE6B17E}) (Version: 1.0.13 - Cisco Systems, Inc.)
Citrix Online Launcher (HKLM\...\{DB014C85-A264-4BCA-A66F-6DD1FCF8EC36}) (Version: 1.0.335 - Citrix)
Clear It (HKLM\...\Clear It) (Version: 1.5.0.0 - iWin.com)
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 4.58.0.0 - Conexant)
Copy (HKLM\...\{9BE466FF-70B7-4DA8-807C-DB4C3610FDAA}) (Version: 140.0.212.000 - Hewlett-Packard) Hidden
Coupon Printer for Windows (HKLM\...\Coupon Printer for Windows5.0.0.0) (Version: 5.0.0.0 - Coupons.com Incorporated)
CyberLink DVD Suite (HKLM\...\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 5.5.1519 - CyberLink Corp.)
Destinations (HKLM\...\{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}) (Version: 140.0.77.000 - Hewlett-Packard) Hidden
DeviceDiscovery (HKLM\...\{1458BB78-1DC5-4BC0-B9A3-2B644F5A8105}) (Version: 140.0.212.000 - Hewlett-Packard) Hidden
Digital Camera Driver (HKLM\...\Digital Camera Driver) (Version:  - )
DJ_AIO_06_F4500_SW_MIN (HKLM\...\{85498904-0748-45AA-9482-6DB8EA971B91}) (Version: 140.0.690.000 - Hewlett-Packard) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 4.4.29 - Dropbox, Inc.)
erLT (HKLM\...\{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}) (Version: 1.20.138.34 - Logitech, Inc.) Hidden
ESET Online Scanner v3 (HKLM\...\ESET Online Scanner) (Version:  - )
ESU for Microsoft Vista (HKLM\...\{3877C901-7B90-4727-A639-B6ED2DD59D43}) (Version: 1.0.0 - Hewlett-Packard)
F4500 (HKLM\...\{2376AAB2-F4D9-48D7-A42B-4E80B8967A8B}) (Version: 140.0.690.000 - Hewlett-Packard) Hidden
Google Chrome (HKCU\...\Google Chrome) (Version: 49.0.2623.112 - Google Inc.)
GPBaseService2 (HKLM\...\{BB3447F6-9553-4AA9-960E-0DB5310C5779}) (Version: 140.0.211.000 - Hewlett-Packard) Hidden
HDAUDIO Soft Data Fax Modem with SmartCP (HKLM\...\CNXT_MODEM_HDAUDIO_HERMOSA_HSF) (Version:  - )
Hewlett-Packard Active Check for Health Check (HKLM\...\{254C37AA-6B72-4300-84F6-98A82419187E}) (Version: 1.1.15.2 - Hewlett-Packard) Hidden
Hewlett-Packard Asset Agent for Health Check (HKLM\...\{669D4A35-146B-4314-89F1-1AC3D7B88367}) (Version: 2.0.64.0 - HP) Hidden
HP Customer Experience Enhancements (HKLM\...\{C27C82E4-9C53-4D76-9ED3-A01A3D5EE679}) (Version: 5.6.0.2510 - Hewlett-Packard)
HP Customer Participation Program 14.0 (HKLM\...\HPExtendedCapabilities) (Version: 14.0 - HP)
HP Deskjet F4500 All-in-One Driver Software 14.0 Rel. 6 (HKLM\...\{0AFFEA39-60AF-4C4F-BB47-4A1F7CB12129}) (Version: 14.0 - HP)
HP Doc Viewer (HKLM\...\{082702D5-5DD8-4600-BCE5-48B15174687F}) (Version: 1.01.0005 - Hewlett-Packard)
HP DVD Play 3.7 (HKLM\...\{45D707E9-F3C4-11D9-A373-0050BAE317E1}) (Version:  - Hewlett-Packard)
HP Help and Support (HKLM\...\{31216452-5540-4C96-B754-94890A63D5AB}) (Version: 2.0.10.0 - Hewlett-Packard)
HP Imaging Device Functions 14.0 (HKLM\...\HP Imaging Device Functions) (Version: 14.0 - HP)
HP Quick Launch Buttons 6.40 F1 (HKLM\...\{34D2AB40-150D-475D-AE32-BD23FB5EE355}) (Version: 6.40 F1 - Hewlett-Packard)
HP Smart Web Printing 4.60 (HKLM\...\HP Smart Web Printing) (Version: 4.60 - HP)
HP Solution Center 14.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 14.0 - HP)
HP Total Care Advisor (HKLM\...\{f32502b5-5b64-4882-bf61-77f23edcac4f}) (Version: 2.1.4047.2685 - Hewlett-Packard)
HP Update (HKLM\...\{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}) (Version: 5.003.001.001 - Hewlett-Packard)
HP User Guides 0121 (HKLM\...\{4D7DF9B2-BCA3-4AF7-9C5F-4ADEB7495F7E}) (Version: 1.00.0000 - Hewlett-Packard )
HP Wireless Assistant (HKLM\...\{340F521E-3576-4E1A-B75C-EB0ACF751379}) (Version: 3.00 J1 - Hewlett-Packard)
HPNetworkAssistant (HKLM\...\{228C6B46-64E2-404E-898A-EF0830603EF4}) (Version: 1.1.70 - Hewlett-Packard.) Hidden
HPPhotoGadget (HKLM\...\{CAE4213F-F797-439D-BD9E-79B71D115BE3}) (Version: 140.0.524.000 - Hewlett-Packard) Hidden
HPProductAssistant (HKLM\...\{150B6201-E9E6-4DFB-960E-CCBD53FBDDED}) (Version: 140.0.212.000 - Hewlett-Packard) Hidden
HPSSupply (HKLM\...\{AC35A885-0F8F-4857-B7DA-6E8DFB43E6B3}) (Version: 140.0.211.000 - Hewlett-Packard) Hidden
HPTCSSetup (HKLM\...\{FA3B34BE-4246-4062-90A3-34CBBEA12B72}) (Version: 1.0.964.2626 - Hewlett-Packard Company)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version:  - Intel Corporation)
iWin Games (HKLM\...\iWinArcade) (Version: 2.97 - )
Java 8 Update 91 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218091F0}) (Version: 8.0.910.15 - Oracle Corporation)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.91.15 - Oracle Corporation) Hidden
Jewel Quest 2 (remove only) (HKLM\...\Jewel Quest 2) (Version:  - )
LabelPrint (HKLM\...\{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.20.2719 - CyberLink Corp.)
Logitech Vid HD (HKLM\...\Logitech Vid) (Version: 7.2 (7240) - Logitech Inc..)
Logitech Webcam Software (HKLM\...\{D40EB009-0499-459c-A8AF-C9C110766215}) (Version: 2.0 - Logitech Inc.)
LWS Facebook (HKLM\...\{FF167195-9EE4-46C0-8CD7-FBA3457E88AB}) (Version: 13.01.1018.0 - Logitech) Hidden
LWS Gallery (HKLM\...\{6F76EC3C-34B1-436E-97FB-48C58D7BEDCD}) (Version: 13.01.1018.0 - Logitech) Hidden
LWS Help_main (HKLM\...\{1651216E-E7AD-4250-92A1-FB8ED61391C9}) (Version: 13.01.1025.0 - Logitech) Hidden
LWS Launcher (HKLM\...\{83C8FA3C-F4EA-46C4-8392-D3CE353738D6}) (Version: 13.01.1024.0 - Logitech) Hidden
LWS Motion Detection (HKLM\...\{71E66D3F-A009-44AB-8784-75E2819BA4BA}) (Version: 13.01.1018.0 - Logitech) Hidden
LWS Pictures And Video (HKLM\...\{08610298-29AE-445B-B37D-EFBE05802967}) (Version: 13.01.1018.0 - Logitech) Hidden
LWS Video Mask Maker (HKLM\...\{EED027B7-0DB6-404B-8F45-6DFEE34A0441}) (Version: 13.00.1774.0 - Logitech) Hidden
LWS VideoEffects (HKLM\...\{138A4072-9E64-46BD-B5F9-DB2BB395391F}) (Version: 13.00.1774.0 - Logitech) Hidden
LWS Webcam Software (HKLM\...\{8937D274-C281-42E4-8CDB-A0B2DF979189}) (Version: 13.00.1774.0 - Logitech) Hidden
LWS WLM Plugin (HKLM\...\{9DAEA76B-E50F-4272-A595-0124E826553D}) (Version: 1.00.1774.0 - Logitech) Hidden
LWS YouTube Plugin (HKLM\...\{21DF0294-6B9D-4741-AB6F-B2ABFBD2387E}) (Version: 13.01.1022.0 - Logitech) Hidden
Mah Jong Quest (remove only) (HKLM\...\Mah Jong Quest) (Version:  - )
Mah Jong Quest II (HKLM\...\Mah Jong Quest II) (Version:  - iWin.com)
Mah Jong Quest III (HKLM\...\Mah Jong Quest III) (Version:  - iWin.com)
Mahjong World Contest (HKLM\...\Mahjong World Contest) (Version:  - iWin.com)
Mahjongg Platinum 2 (HKLM\...\Mahjongg Platinum 2) (Version: 2.00.06.08.08 - Selectsoft Publishing)
Mahjongg Tiles of Time (HKLM\...\Mahjongg Tiles of Time) (Version:  - )
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
MarketResearch (HKLM\...\{D360FA88-17C8-4F14-B67F-13AAF9607B12}) (Version: 140.0.212.000 - Hewlett-Packard) Hidden
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Professional Edition 2003 (HKLM\...\{90110409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Works (HKLM\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
Mouse Suite (HKLM\...\MouseSuite98) (Version:  - )
Mozilla Firefox 43.0.1 (x86 en-US) (HKLM\...\Mozilla Firefox 43.0.1 (x86 en-US)) (Version: 43.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 43.0.1.5828 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
muvee autoProducer 6.1 (HKLM\...\{35F83303-C0C0-46B7-B8A8-ADA7C2AC5645}) (Version: 6.10.050 - muvee Technologies)
My HP Games (HKLM\...\WildTangent hp Master Uninstall) (Version: 1.0.0.43 - WildTangent)
NetWaiting (HKLM\...\{3F92ABBB-6BBF-11D5-B229-002078017FBF}) (Version: 2.5.52 - BVRP Software, Inc)
Network (HKLM\...\{097CDB1E-07C9-40F1-9972-F0F9F3A287E4}) (Version: 140.0.215.000 - Hewlett-Packard) Hidden
OGA Notifier 2.0.0048.0 (HKLM\...\{B2544A03-10D0-4E5E-BA69-0362FFC20D18}) (Version: 2.0.0048.0 - Microsoft Corporation) Hidden
Power2Go (HKLM\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 5.6.3919 - CyberLink Corp.)
PowerDirector (HKLM\...\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 6.5.2719 - CyberLink Corp.) Hidden
PowerDirector (HKLM\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 6.5.2719 - CyberLink Corp.)
QuickPlay SlingPlayer 0.4.6 (HKLM\...\SlingMedia.QPSlingPlayer_is1) (Version: 0.4.6 - SlingMedia)
Realtek 8169 8168 8101E 8102E Ethernet Driver (HKLM\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0000 - Realtek)
SafeZone Stable 1.48.2066.101 (HKLM\...\SafeZone 1.48.2066.101) (Version: 1.48.2066.101 - Avast Software) Hidden
Scan (HKLM\...\{06A1D88C-E102-4527-AF70-29FFD7AF215A}) (Version: 140.0.80.000 - Hewlett-Packard) Hidden
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 14.0 - HP)
Skype Click to Call (HKLM\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 6.13.13771 - Skype Technologies S.A.)
Skype™ 7.24 (HKLM\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.24.104 - Skype Technologies S.A.)
SmartWebPrinting (HKLM\...\{8FF6F5CA-4E30-4E3B-B951-204CAAA2716A}) (Version: 140.0.186.000 - Hewlett-Packard) Hidden
SolutionCenter (HKLM\...\{5DCF0E4B-F8EA-4229-A0BD-5CA6D4AFB749}) (Version: 140.0.213.000 - Hewlett-Packard) Hidden
Status (HKLM\...\{2FB9EA69-51D4-4913-9AD5-762C034DE811}) (Version: 140.0.212.000 - Hewlett-Packard) Hidden
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.5.1022 - SUPERAntiSpyware.com)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 11.1.3.0 - Synaptics)
Toolbox (HKLM\...\{292F0F52-B62D-4E71-921B-89A682402201}) (Version: 140.0.428.000 - Hewlett-Packard) Hidden
TrayApp (HKLM\...\{CD31E63D-47FD-491C-8117-CF201D0AFAB5}) (Version: 140.0.212.000 - Hewlett-Packard) Hidden
Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player (HKLM\...\VLC media player) (Version: 2.1.5 - VideoLAN)
WebReg (HKLM\...\{8EE94FD8-5F52-4463-A340-185D16328158}) (Version: 140.0.212.017 - Hewlett-Packard) Hidden
Windows Media Player Firefox Plugin (HKLM\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
WinRAR 5.30 (32-bit) (HKLM\...\WinRAR archiver) (Version: 5.30.0 - win.rar GmbH)
Yahoo Search Set (HKLM\...\Yahoo! SearchSet) (Version:  - Yahoo Inc.)
 
========================= Devices: ================================
 
Name: Deskjet F4500 series
Description: Deskjet F4500 series
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service: 
Device ID: ROOT\MULTIFUNCTION\0000
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 79%
Total physical RAM: 3002.26 MB
Available physical RAM: 630.05 MB
Total Virtual: 6232.77 MB
Available Virtual: 2432.53 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:139.71 GB) (Free:61.08 GB) NTFS
2 Drive d: (PRESARIO_RP) (Fixed) (Total:9.34 GB) (Free:1.69 GB) NTFS
4 Drive f: (UNTITLED) (Removable) (Total:28.85 GB) (Free:3.24 GB) FAT32
 
========================= Users: ========================================
 
User accounts for \\ROSEMAC771-PC
 
Administrator            Guest                    rosemac771               
 
========================= Restore Points ==================================
 
17-06-2016 00:34:11 Removed PictureMover.
21-06-2016 01:04:58 Windows Update
21-06-2016 01:17:36 Installed Microsoft Fix it 50357
21-06-2016 01:47:04 fix
 
**** End of log ****
 
 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 6/17/2016
Scan Time: 7:13:10 AM
Logfile: mbam.txt
Administrator: Yes
 
Version: 2.2.1.1043
Malware Database: v2016.06.16.05
Rootkit Database: v2016.05.27.01
License: Trial
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows Vista Service Pack 2
CPU: x86
File System: NTFS
User: rosemac771
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 295827
Time Elapsed: 28 min, 46 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
 

 

Rkill 2.8.4 by Lawrence Abrams (Grinler)
Copyright 2008-2016 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 0Rkill 2.8.4 by Lawrence Abrams (Grinler)
Copyright 2008-2016 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 06/21/2016 10:16:35 AM in x86 mode.
Windows Version: Windows Vista ™ Home Basic Service Pack 2
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
6/21/2016 10:16:35 AM in x86 mode.
Windows Version: Windows Vista ™ Home Basic Service Pack 2
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * C:\Windows\System32\ICO.EXE (PID: 1424) [WD-HEUR]
 
1 proccess terminated!
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * HOSTS file entries found: 
 
  127.0.0.1       localhost
  ::1             localhost
 
Program finished at: 06/21/2016 10:36:34 AM
Execution time: 0 hours(s), 19 minute(s), and 59 seconds(s)


#7 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
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  • Gender:Male
  • Location:Daly City, CA
  • Local time:03:25 PM

Posted 21 June 2016 - 07:36 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#8 mercuryrsng

mercuryrsng
  • Topic Starter

  • Members
  • 298 posts
  • OFFLINE
  •  
  • Local time:06:25 PM

Posted 22 June 2016 - 06:11 AM

***The computer seems to have rebooted overnight and I cannot find a Sophos log file...we was it saved?
 
 
 
# AdwCleaner v2.003 - Logfile created 09/26/2012 at 09:16:20
# Updated 23/09/2012 by Xplode
# Operating system : Windows Vista ™ Home Basic Service Pack 2 (32 bits)
# User : rosemac771 - ROSEMAC771-PC
# Boot Mode : Normal
# Running from : C:\Users\rosemac771\Downloads\adwcleaner.exe
# Option [Delete]
 
 
***** [Services] *****
 
Stopped & Deleted : Viewpoint Manager Service
 
***** [Files / Folders] *****
 
Deleted on reboot : C:\Program Files\Viewpoint
File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk
File Deleted : C:\Users\rosemac771\AppData\Roaming\Mozilla\Firefox\Profiles\njqkut7q.default\searchplugins\my-web-search.xml
Folder Deleted : C:\Program Files\Trymedia
Folder Deleted : C:\ProgramData\Viewpoint
Folder Deleted : C:\Users\rosemac771\AppData\Roaming\Mozilla\Firefox\Profiles\njqkut7q.default\CT3018509
Folder Deleted : C:\Users\rosemac771\AppData\Roaming\Mozilla\Firefox\Profiles\njqkut7q.default\extensions\{22dfbf5b-a7cd-4b25-9471-3dc68c71855f}
Folder Deleted : C:\Users\rosemac771\AppData\Roaming\Mozilla\Firefox\Profiles\njqkut7q.default\Smartbar
 
***** [Registry] *****
 
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{C04B7D22-5AEC-4561-8F49-27F6269208F6}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ViewpointMediaPlayer
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKCU\Software\Zugo
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{761F6A83-F007-49E4-8EAC-CDB6808EF06F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{76C45B18-A29E-43EA-AAF8-AF55C2E1AE17}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{96EF404C-24C7-43D0-9096-4CCC8BB7CCAC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{97720195-206A-42AE-8E65-260B9BA5589F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{97D69524-BB57-4185-9C7F-5F05593B771A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{986F7A5A-9676-47E1-8642-F41F8C3FCF82}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B18788A4-92BD-440E-A4D1-380C36531119}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{741DE825-A6F0-4497-9AA6-8023CF9B0FFF}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E3ED53C5-7AD5-4DF5-9734-AFB6E7E5D9DB}
Key Deleted : HKLM\Software\MetaStream
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{08858AF6-42AD-4914-95D2-AC3AB0DC8E28}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\Software\Viewpoint
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D7E97865-918F-41E4-9CD0-25AB1C574CE8}]
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v7.0.6002.18005
 
Restored : [HKCU\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKU\S-1-5-18\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKU\S-1-5-19\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKU\S-1-5-20\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\Main - SearchAssistant] = hxxp://toolbar.inbox.com/search/ie.aspx?tbid=80227&lng=en --> hxxp://www.google.com
Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\Main - CustomizeSearch] = hxxp://toolbar.inbox.com/help/sa_customize.aspx?tbid=80227 --> hxxp://www.google.com
Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://home.mywebsearch.com/index.jhtml?n=77DE8857&ptnrS=ZUxpr999YYus&ptb=B8884D90-5A48-4934-9763-FBD3A2FBABCC --> hxxp://www.google.com
Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Search Bar] = hxxp://toolbar.inbox.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=%tb_id&%language --> hxxp://www.google.com
Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Start Page Restore] = hxxp://home.mywebsearch.com/index.jhtml?n=77C09F4F&ptnrS=ZUxdm921YYus&ptb=jj9mBNFP.x762e6NudT8OA --> hxxp://www.google.com
Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\Search - SearchAssistant] = hxxp://toolbar.inbox.com/search/ie.aspx?tbid=80227&lng=en --> hxxp://www.google.com
Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\Search - CustomizeSearch] = hxxp://toolbar.inbox.com/help/sa_customize.aspx?tbid=80227 --> hxxp://www.google.com
 
-\\ Mozilla Firefox v15.0 (en-US)
 
Profile name : default 
File : C:\Users\rosemac771\AppData\Roaming\Mozilla\Firefox\Profiles\njqkut7q.default\prefs.js
 
C:\Users\rosemac771\AppData\Roaming\Mozilla\Firefox\Profiles\njqkut7q.default\user.js ... Deleted !
 
Deleted : user_pref("CT3018509.1000082.isPlayDisplay", "true");
Deleted : user_pref("CT3018509.1000082.muteState", "off");
Deleted : user_pref("CT3018509.1000082.shrinkState", "shrinked");
Deleted : user_pref("CT3018509.1000082.state", "{\"state\":\"stopped\",\"text\":\"Californi...\",\"description[...]
Deleted : user_pref("CT3018509.ENABALE_HISTORY", "{\"dataType\":\"string\",\"data\":\"true\"}");
Deleted : user_pref("CT3018509.ENABLE_RETURN_WEB_SEARCH_ON_THE_PAGE", "{\"dataType\":\"string\",\"data\":\"tru[...]
Deleted : user_pref("CT3018509.FirstTime", "true");
Deleted : user_pref("CT3018509.FirstTimeFF3", "true");
Deleted : user_pref("CT3018509.UserID", "UN55493224708891734");
Deleted : user_pref("CT3018509.addressBarTakeOverEnabledInHidden", "true");
Deleted : user_pref("CT3018509.cbcountry_000", "US");
Deleted : user_pref("CT3018509.cbfirsttime", "Wed Jun 06 2012 12:56:57 GMT-0400 (Eastern Daylight Time)");
Deleted : user_pref("CT3018509.embeddedsData", "[{\"appId\":\"129510405197729003\",\"apiPermissions\":{\"cross[...]
Deleted : user_pref("CT3018509.enableAlerts", "never");
Deleted : user_pref("CT3018509.firstTimeDialogOpened", "true");
Deleted : user_pref("CT3018509.fixPageNotFoundErrorInHidden", "true");
Deleted : user_pref("CT3018509.fixUrls", true);
Deleted : user_pref("CT3018509.isEnableAllDialogs", "{\"dataType\":\"string\",\"data\":\"true\"}");
Deleted : user_pref("CT3018509.isNewTabEnabled", false);
Deleted : user_pref("CT3018509.isPerformedSmartBarTransition", "true");
Deleted : user_pref("CT3018509.isToolbarShrinked", "{\"dataType\":\"string\",\"data\":\"false\"}");
Deleted : user_pref("CT3018509.isWelcomPage", "{\"dataType\":\"boolean\",\"data\":\"true\"}");
Deleted : user_pref("CT3018509.navigationAliasesJson", "{\"EB_SEARCH_TERM\":\"\",\"EB_MAIN_FRAME_URL\":\"\",\"[...]
Deleted : user_pref("CT3018509.newSettings", "{\"dataType\":\"boolean\",\"data\":\"true\"}");
Deleted : user_pref("CT3018509.search.searchAppId", "129510405197729003");
Deleted : user_pref("CT3018509.search.searchCount", "2");
Deleted : user_pref("CT3018509.searchInNewTabEnabled", "false");
Deleted : user_pref("CT3018509.searchInNewTabEnabledInHidden", "true");
Deleted : user_pref("CT3018509.selectToSearchBoxEnabled", "{\"dataType\":\"string\",\"data\":\"true\"}");
Deleted : user_pref("CT3018509.serviceLayer_service_login_isFirstLoginInvoked", "{\"dataType\":\"boolean\",\"d[...]
Deleted : user_pref("CT3018509.serviceLayer_service_login_loginCount", "{\"dataType\":\"number\",\"data\":\"4\[...]
Deleted : user_pref("CT3018509.serviceLayer_service_toolbarGrouping_activeCTID", "{\"dataType\":\"string\",\"d[...]
Deleted : user_pref("CT3018509.serviceLayer_service_toolbarGrouping_activeDownloadUrl", "{\"dataType\":\"strin[...]
Deleted : user_pref("CT3018509.serviceLayer_service_toolbarGrouping_activeToolbarName", "{\"dataType\":\"strin[...]
Deleted : user_pref("CT3018509.serviceLayer_service_toolbarGrouping_invoked", "{\"dataType\":\"string\",\"data[...]
Deleted : user_pref("CT3018509.serviceLayer_service_usage_toolbarUsageCount", "{\"dataType\":\"number\",\"data[...]
Deleted : user_pref("CT3018509.serviceLayer_services_appTrackingFirstTime_lastUpdate", "1339001799099");
Deleted : user_pref("CT3018509.serviceLayer_services_appTracking_lastUpdate", "1339001807424");
Deleted : user_pref("CT3018509.serviceLayer_services_appsMetadata_lastUpdate", "1339199618690");
Deleted : user_pref("CT3018509.serviceLayer_services_gottenAppsContextMenu_lastUpdate", "1339001805780");
Deleted : user_pref("CT3018509.serviceLayer_services_login_10.10.10.4_lastUpdate", "1342370690732");
Deleted : user_pref("CT3018509.serviceLayer_services_login_10.10.2.10_lastUpdate", "1340500524267");
Deleted : user_pref("CT3018509.serviceLayer_services_login_10.10.20.14_lastUpdate", "1345550047838");
Deleted : user_pref("CT3018509.serviceLayer_services_login_10.10.27.6_lastUpdate", "1348663523908");
Deleted : user_pref("CT3018509.serviceLayer_services_menu_434a494ed505ad77ce4cfa879a61a43c_lastUpdate", "13391[...]
Deleted : user_pref("CT3018509.serviceLayer_services_menu_a43e6069358144da1b2908ca82c52bd7_lastUpdate", "13391[...]
Deleted : user_pref("CT3018509.serviceLayer_services_optimizer_lastUpdate", "1339203058534");
Deleted : user_pref("CT3018509.serviceLayer_services_otherAppsContextMenu_lastUpdate", "1339001806471");
Deleted : user_pref("CT3018509.serviceLayer_services_searchAPI_lastUpdate", "1339199618808");
Deleted : user_pref("CT3018509.serviceLayer_services_serviceMap_lastUpdate", "1348663519889");
Deleted : user_pref("CT3018509.serviceLayer_services_toolbarContextMenu_lastUpdate", "1339001805710");
Deleted : user_pref("CT3018509.serviceLayer_services_toolbarSettings_lastUpdate", "1348663523026");
Deleted : user_pref("CT3018509.serviceLayer_services_translation_lastUpdate", "1348663520320");
Deleted : user_pref("CT3018509.settingsINI", true);
Deleted : user_pref("CT3018509.smartbar.CTID", "CT3018509");
Deleted : user_pref("CT3018509.smartbar.Uninstall", "0");
Deleted : user_pref("CT3018509.smartbar.toolbarName", "Game Master 2.1 ");
Deleted : user_pref("CT3018509.toolbarBornServerTime", "6-6-2012");
Deleted : user_pref("CT3018509.toolbarCurrentServerTime", "26-9-2012");
Deleted : user_pref("CT3018509.url_history0001", "hxxp://us.mc845.mail.yahoo.com/mc/showMessage?sMid=51&&filte[...]
Deleted : user_pref("browser.search.defaultenginename", "My Web Search");
Deleted : user_pref("browser.search.selectedEngine", "My Web Search");
Deleted : user_pref("extensions.inboxcomtoolbar@inbox.com.update.url", "hxxp://toolbar.inbox.com/toolbar/firef[...]
Deleted : user_pref("extensions.mywebsearch.openSearchURL", "hxxp://search.mywebsearch.com/mywebsearch/opensea[...]
Deleted : user_pref("extensions.mywebsearch.prevDefaultEngine", "Google");
Deleted : user_pref("extensions.mywebsearch.prevKwdEnabled", true);
Deleted : user_pref("extensions.mywebsearch.prevKwdURL", "hxxp://toolbar.inbox.com/search/dispatcher.aspx?tp=s[...]
Deleted : user_pref("extensions.mywebsearch.prevSelectedEngine", "Bing");
Deleted : user_pref("extensions.toolbar.mindspark._5mMembers_.homepage", "hxxp://home.mywebsearch.com/index.jh[...]
Deleted : user_pref("keyword.URL", "hxxp://search.mywebsearch.com/mywebsearch/GGmain.jhtml?st=kwd&ptb=B8884D90[...]
 
-\\ Google Chrome v21.0.1180.89
 
File : C:\Users\rosemac771\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
[OK] File is clean.
 
*************************
 
AdwCleaner[S1].txt - [12461 octets] - [26/09/2012 09:16:20]
 
########## EOF - C:\AdwCleaner[S1].txt - [12522 octets] ##########
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.6 (04.25.2016)
Operating System: Windows Vista ™ Home Basic x86 
Ran by rosemac771 (Administrator) on Tue 06/21/2016 at 23:26:10.45
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
File System: 24 
 
Successfully deleted: C:\Users\rosemac771\AppData\Local\Google\Chrome\User Data\Default\Extensions\ajpgkpeckebdhofmmjfgcjjiiejpodla (Folder) 
Successfully deleted: C:\Users\rosemac771\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_ajpgkpeckebdhofmmjfgcjjiiejpodla_0.localstorage-journal (File) 
Successfully deleted: C:\Users\rosemac771\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_ajpgkpeckebdhofmmjfgcjjiiejpodla_0.localstorage (File) 
Successfully deleted: C:\Users\rosemac771\AppData\Roaming\Mozilla\Firefox\Profiles\njqkut7q.default\extensions\foxmarks@kei.com\chrome\content\newuser.js (File) 
Successfully deleted: C:\Users\rosemac771\AppData\Roaming\Mozilla\Firefox\Profiles\njqkut7q.default\extensions\staged (Folder) 
Successfully deleted: C:\Users\rosemac771\AppData\Roaming\Mozilla\Firefox\Profiles\njqkut7q.default\extensions\staged\foxmarks@kei.com\chrome\content\newuser.js (File) 
Successfully deleted: C:\Users\rosemac771\AppData\Roaming\Mozilla\Firefox\Profiles\njqkut7q.default\searchplugins\inbox-search.xml (File) 
Successfully deleted: C:\Windows\couponprinter.ocx (File) 
Successfully deleted: C:\Users\rosemac771\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\303X265T (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\rosemac771\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\4EFAW451 (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\rosemac771\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6G3TSDIR (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\rosemac771\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\AURAQBCE (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\rosemac771\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JZ9UY3WJ (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\rosemac771\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KIR3NVRR (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\rosemac771\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\VG4TLR1J (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\rosemac771\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\WHA02I2U (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\303X265T (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\4EFAW451 (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6G3TSDIR (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\AURAQBCE (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JZ9UY3WJ (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KIR3NVRR (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\VG4TLR1J (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\WHA02I2U (Temporary Internet Files Folder) 
 
 
 
Registry: 3 
 
Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\Search\\SearchAssistant (Registry Value) 
Successfully deleted: HKLM\Software\Microsoft\Internet Explorer\Main\\SearchAssistant (Registry Value) 
Successfully deleted: HKLM\Software\Microsoft\Internet Explorer\Search\\SearchAssistant (Registry Value) 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 06/21/2016 at 23:40:48.03
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 


#9 Broni

Broni

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Posted 22 June 2016 - 07:50 PM

If Sophos didn't find anything - no log.

 

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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