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Windows 10 BSOD "Critical_Process_Died"


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#1 Cyntil8ing

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Posted 16 June 2016 - 01:00 PM

My Windows 10 installation just corrupted recently and gave me the error "Critical_Process_Died". It just went BSOD and now, I cannot get into windows as it just gets stuck with the error repeatedly.

 

I was thinking of doing and sfc /scannow from within another windows installation (laptop) but I keep running into the error "windows resource protection could not perform the requested operation". I also tried to use a flash drive W10 but, I got the same error as well. The command Iine I was using was:

 

"sfc /scannow /offbootdir=E:\ /offwindir=F:\Windows".

 

"E" being the reserved partition and "F" being the busted W10 installation location.

 

Is there a way around this that I can run another windows 10 install to repair the corrupted install? Also do I have the proper command line?

 

I was also thinking about running DISM but I don't know how to use it for an external windows install.

 

Misc things I tried was auto repair, chkdsk, and safe mode but, none of them repaired it. Also, I cannot get into the desktop even when invoking safe mode.

 

I'm up for other solutions if you have any other solutions.

 

Thanks for your time.



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#2 usasma

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Posted 17 June 2016 - 06:24 AM

What are your reasons for wanting to get into the Desktop?

- fixing it completely may not be possible

- are you concerned about recovering your data

- if you recover your data, would you be satisfied with reinstalling Windows "clean"?

 

Here's my canned speech about repairs (I'm not familiar with how to run SFC/DISM from a command prompt in Startup Repair):

 

here's some recovery/restore options (in this order):

- System Restore to a point before this started happening.

- DISM/SFC repair
    

Then please run the following DISM commands to see if there's any problems with the system (from an elevated (Run as administrator) Command Prompt).  Press Enter after each one:
   
Dism /Online /Cleanup-Image /ScanHealth
   
Dism /Online /Cleanup-Image /CheckHealth
   
Dism /Online /Cleanup-Image /RestoreHealth

    FYI - I have repaired systems using the last command even though problems weren't found with the first 2 - so I suggest running them all.

    From this article: http://technet.microsoft.com/en-us/library/hh824869.aspx

    You can also run sfc.exe /scannow from an elevated (Run as administrator) Command Prompt to check for further corruption.


- RESET using the "Keep My Files" option (W8 calls this a REFRESH; W7 and earlier doesn't have this function)

- Repair install of the OS (Thanks to FreeBooter!):
   

"How To Perform a Repair Installation For Windows 8, 8.1 and 10"
    https://www.winhelp.us/non-destructive-reinstall-of-windows-8-and-8-1.html

    "How to Do a Repair Install to Fix Windows 7"
    http://www.sevenforums.com/tutorials/3413-repair-install.html

    "How To Perform a Repair Installation For Vista"
    http://www.vistax64.com/tutorials/88236-repair-install-vista.html

    "Non-destructive reinstall of Windows XP"
    https://www.winhelp.us/non-destructive-reinstall-of-windows-xp.html


- RESET using the "Remove Everything" option (W8 calls this a RESET; W7 and earlier doesn't have this function)

If using W7 or earlier, this can be accomplished by resetting the system by use of the recovery partition/recovery disks/recovery drive.
If you don't have them, you can usually order them from the OEM manufacturer of your system ( US points of contact here:  http://www.carrona.org/recdisc.html )

- Wipe and reinstall from the Recovery Partition (if so equipped)

- Wipe and reinstall from Recovery Media - to include deleting all partitions.
If you don't have them, you can usually order them from the OEM manufacturer of your system ( US points of contact here:  http://www.carrona.org/recdisc.html )

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Cyntil8ing

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Posted 17 June 2016 - 11:31 AM

@Usasma

 

 

To answer your questions in order,

 

1. I know but, I wanted to give it a try anyway as it'll take me the some time to reconfigure/rebuild all that went into the OS and it's applications. To get some perspective, some applications have been building databases for close to a year that were manually configured along with tons of custom settings in different apps and the OS cumulatively. The reset doesn't worry me, trying to retrace the incremental changes over the past year does.

 

2. I think I'm able to recover data since I can access the SSD but I don't know how much is viable and corrupted at this point. I suspect it may have something to do with the most recent patch Tuesday since that's the only major change between working and its corruption.

 

3. I'd be OK with a clean reinstall if it really came down to that. That being said, it'd save me a ton of grief if I could get to the desktop to perform some manual backups within the desktop before blitzing the drive.

 

I noticed that you instruction sets were for W8 and W7. Would the processes be the same for W10?

 

Also, I've been trying to figure out if there's a way to execute SFC and/or DISM on an external (non active) install of W10. Simply put, can I run SFC and DISM on the corrupted W10 install on another PC to repair it?

 

 

Thanks for the response.



#4 Cyntil8ing

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Posted 17 June 2016 - 11:17 PM

Update,

 

 

I managed to get into the desktop but I'm getting an "error 1726" "The remote procedure call failed" running DISM.

I've looked it up and the MS boards repeatedly say to make sure that RPC is set to Automatic and RPC locator set to manual in services. They are and I'm still getting the same Error.



#5 usasma

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Posted 19 June 2016 - 05:13 AM

The instructions are actually for W10, then comments for W7 and W8 were added to help those with the other OS's

My primary focus is on W10, but as I've been at this a while, I've switched my focus many times.

 

I just went through a clean install on a new computer.

While it was very difficult, it let me strip the system down to the bare essentials that I needed, and to document the changes that I did make,

That way I now have a record of the essential changes to my system.

 

Running DISM and SFC offline isn't real easy and I've rarely found it to be worth the effort to do.

There's not much documentation on using SFC offline, but as it checks registry information I'd expect that it's not usable unless the OS image has been mounted in some way.
As for DISM, start with the instructions here:  https://technet.microsoft.com/en-us/library/hh825176.aspx

 

The error 1726 is that the Remote Procedure Call failed.  This error doesn't state why the call failed, so the services settings are only one possible scenario as to why it's failing.

I believe the 2nd post in this topic has the best advice:  https://social.technet.microsoft.com/Forums/systemcenter/en-US/41dcbba8-7f29-4d8a-98a7-3f5fc80f5bb5/dism-error-1726?forum=w8itprogeneral

But, if you're able to run these 2 sets of reports, it'll give us an idea of where to start with a fix (if still able to get into Windows):

1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location.
By default it'll be a .zip file located on your Desktop
Simply upload the .zip file with your next post and we'll move on from there.
If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

Edited by usasma, 19 June 2016 - 05:13 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 jonaroy

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Posted 09 March 2018 - 02:48 AM

You can try these again if you have once:

 

  • Right-click on the Start Menu button, and choose Command Prompt (Admin)
  • Enter the following line, and press enter: sfc/scannow
  • Wait for the process to finish (it will take a few minutes)
  • Restart your computer.

If BSODs still occur, run full system antivirus scan or uninstall latest updates or update your drivers,check your disc for errors,  and finally run system restore.






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