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RZA4096 Decryption Service Captcha doesn't appear


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#1 user7373

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Posted 16 June 2016 - 09:23 AM

Hello ransomware developers and other people who can help.

 

i have a client who is infected whit the RZA4096 encryption. The files have the ending .crypz

We have just paid the ransom but now on the decryption service website the captcha code won't appear.

Earlier today it worked fine.

I have tested it with several browsers and Internet connections. Even whith the Tor Browser

This is how the website looks with the missing captcha:

 

https://s31.postimg.org/y6oaccu7f/decrypt.jpg

 

 

Thank you for fixing your website.

user7373

 

 



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#2 quietman7

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Posted 16 June 2016 - 04:27 PM

Any files that are encrypted with CryptXXX 3.x will have the .cryp1, .crypz extension appended to the end of the affected filename. CryptXXX 2.x/3.x variants will leave unique Personal ID files using random 12 hexadecimal characters with names like <id-number>.html, <id-number>.txt, <id-number>.bmp (i.e. S45CC72F3463.txt, !4AD604B8AE89.txt), !Recovery_<id-number>.html, !Recovery_<id-number>.txt, !Recovery_<id-number>.bmp (i.e. !Recovery_4582C8FAEB15.txt).

A repository of all current knowledge regarding CryptXXX is provided by Grinler (aka Lawrence Abrams), in this topic: CryptXXX Ransomware Help, Information Guide and FAQ

Currently there is no solution to decrypt CryptXXX 3.x variants.

There is an ongoing discussion in this topic where you can ask questions and seek further assistance. Other victims have been directed there to share information, experiences and suggestions.Rather than have everyone with individual topics, it would be best (and more manageable for staff) if you posted any more questions, comments or requests for assistance in the above support topic discussion...it includes experiences by experts, a variety of IT consultants, end users and company reps who have been affected by ransomware infections. Doing that will also ensure you receive proper assistance from our crypto malware experts since they may not see this thread. To avoid unnecessary confusion, this topic is closed.

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