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2 replies to this topic

#1 longnailsredhair


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Posted 15 June 2016 - 06:21 PM

Hi, there. I think I already know the answer to this but I'm hoping I'm wrong. All of a sudden I have no sound on my laptop. My HP Pavilion just stopped making sounds and says I have no audio devices installed. Please don't tell me that I have to replace the sound card! I get so nervous when I have to work on these little guts. I replaced the fan in my ASUS mini notebook and I had to pull out everything to get to it. Well, let me know. I can take it!



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#2 JohnC_21


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Posted 15 June 2016 - 07:00 PM

A  HP would have a chipset on the motherboard that would take care of the audio, not a sound card.


Follow the steps here to diagnose your sound problem.




Edit: Is this a laptop or desktop? If a desktop are you using external speakers or speakers integrated into the monitor?

Edited by JohnC_21, 15 June 2016 - 07:01 PM.

#3 jeromejames


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Posted 15 June 2016 - 11:53 PM

Did you connect your laptop to external speakers? What is the response then? If it works fine with external speakers, then the problem will be with audio chip. I guess following the steps mentioned in john's reply may help you to resolve this

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