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Printing a pdf being viewed in browser - GC420T Label printer


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#1 imightbewrong

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Posted 15 June 2016 - 01:13 PM

I am using windows 8 (have tried with windows 7 as well)

The printer is a Zebra GC420T using zDesigner gc420t driver

Browsers I'm using are Chrome and Firefox

The web application which generates labels is Ordoro(from which they generate via endicia)

 

The symptoms:

When printing a pdf label from google chrome or firefox, the label is too blurry for our carrier to scan.

The printer has great quality when printing pdf's from any other application, the same for anything thats not pdf and printed from browser

 

Does anyone have an idea as to why this is? We do not wish to have pdfs open automatically in acrobat as a work around. 

 

Thank you

 

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#2 Animal

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Posted 15 June 2016 - 01:19 PM

I've never used Acrobat so I can't advise with that. Just for giggles have you tried an alternative .pdf viewer to see if it's a resolution setting in the viewer?

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#3 imightbewrong

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Posted 16 June 2016 - 07:22 AM

I've never used Acrobat so I can't advise with that. Just for giggles have you tried an alternative .pdf viewer to see if it's a resolution setting in the viewer?

I've tried foxit and sumatraPDF. Foxit prints correctly but my goal is to be able to print pdf within the browser. I've learned that in sumatraPDF and Microsoft edge's pdf viewer prints bad quality. I'm guessing that the lightweight pdf viewers lack the conversion which adobe, foxit, and all other applications are able to use to print the label correctly.



#4 Animal

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Posted 16 June 2016 - 11:48 AM

I don't do Firefox at all. But I know enough about Chrome to be dangerous to myself. Have you tried the Chrome PDF Viewer extension. It uses HTML 5 which might help with resolution for printing.

I'm pretty sure Firefox would have a similar application.

Chrome extension here: https://chrome.google.com/webstore/detail/pdf-viewer/oemmndcbldboiebfnladdacbdfmadadm?hl=en

The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.
Andrew Brown (1938-1994)


A learning experience is one of those things that say, "You know that thing you just did? Don't do that." Douglas Adams (1952-2001)


"Imagination is more important than knowledge. Knowledge is limited. Imagination circles the world." Albert Einstein (1879-1955)


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