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Potpourri of Overnight Issues: Sys Restore Failssss...


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8 replies to this topic

#1 hateway

hateway

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Posted 15 June 2016 - 10:11 AM

Hi all, my main computer experienced an unexplained phenomenon last weekend. Seemingly overnight I lost the ability to create Text Documents, use my Wordpress Editor in any browser or put the computer to sleep. Through the process of elimination, I tried every System Restore available, swapped out Avast Free for AVG Free. I ran Malwarebytes, Eset online scanner and finally ComboFix (all to no avail) and even succumbed to trying to install Win 10 but my pc is not compatible. Wordpress will load the editor after 3 minutes or so, but will not load the GUI to edit. I contacted AT&T my ISP to check DNS errors and nothing. Wordpress works fine on other computers on my network. Any ideas?



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#2 dc3

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Posted 15 June 2016 - 10:52 AM

What  program are you using to create text documents?

 

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox to your desktop.
 
Right-click on MiniToolBox.exe and select Run as Administrator.
 
You will see an image like the one below.
 
minitoolbox_zps7byuwkla.png
 
Click on the following checkboxes only:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, then copy it and paste it in your topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 hateway

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Posted 15 June 2016 - 11:28 AM

Thanks for taking this case! Previously I was using the built-in Text Document program that came with Windows.

 

http://speccy.piriform.com/results/wJBuIFdO2XlCpaGBCa1lNzk

 

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by Geek (administrator) on 15-06-2016 at 12:24:43
Running from "C:\Users\Geek\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: DX4710-UB301A Manufacturer: Gateway

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/15/2016 12:17:07 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

Error: (06/15/2016 10:33:37 AM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Error: (06/15/2016 10:33:13 AM) (Source: Windows Search Service) (User: )
Description: The gatherer service cannot be initialized.
Details:  The Temp folder is on a drive that is full or is inaccessible. Free up space on the drive or verify that you have write permission on the Temp folder.  (HRESULT : 0x80070660) (0x80070660)

Error: (06/15/2016 09:57:29 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-490312858-1148435202-850554448-1014.bak).  hr = 0x80070539, The security ID structure is invalid.
Operation:
   OnIdentify event
   Gathering Writer Data
Context:
   Execution Context: Shadow Copy Optimization Writer
   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Name: Shadow Copy Optimization Writer
   Writer Instance ID: {bca2a727-27c1-4ee8-afa4-1b1cff5ab51a}

Error: (06/15/2016 09:23:59 AM) (Source: Application Error) (User: )
Description: Faulting application name: DllHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bca54
Faulting module name: ole32.dll, version: 6.1.7601.23392, time stamp: 0x56eb3627
Exception code: 0xc0000005
Fault offset: 0x000000000002ba50
Faulting process id: 0x1218
Faulting application start time: 0xDllHost.exe0
Faulting application path: DllHost.exe1
Faulting module path: DllHost.exe2
Report Id: DllHost.exe3

Error: (06/15/2016 09:21:40 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (06/15/2016 09:21:40 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (06/15/2016 09:14:32 AM) (Source: Windows Search Service) (User: )
Description: The gatherer service cannot be initialized.
Details:  The Temp folder is on a drive that is full or is inaccessible. Free up space on the drive or verify that you have write permission on the Temp folder.  (HRESULT : 0x80070660) (0x80070660)

Error: (06/15/2016 09:13:10 AM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Error: (06/14/2016 10:50:00 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
Details:  AddWin32ServiceFiles: Unable to back up image of service Avast Antivirus since QueryServiceConfig API failed.

System Error:  The system cannot find the file specified.

System errors:
=============
Error: (06/15/2016 10:32:52 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:   mozyFilter, tcpipBM

Error: (06/15/2016 10:32:46 AM) (Source: Service Control Manager) (User: )
Description: The LogMeIn Kernel Information Provider service failed to start due to the following error:  %%3

Error: (06/15/2016 10:31:47 AM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\Drivers\tcpipBM.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (06/15/2016 10:28:39 AM) (Source: Schannel) (User: HEAD-GWDESKTOP)
Description: The certificate received from the remote server was issued by an untrusted certificate authority. Because of this, none of the data contained in the certificate can be validated. The SSL connection request has failed. The attached data contains the server certificate.

Error: (06/15/2016 10:28:39 AM) (Source: Schannel) (User: HEAD-GWDESKTOP)
Description: The following fatal alert was generated: 48. The internal error state is 552.

Error: (06/15/2016 10:28:39 AM) (Source: Schannel) (User: HEAD-GWDESKTOP)
Description: The certificate received from the remote server was issued by an untrusted certificate authority. Because of this, none of the data contained in the certificate can be validated. The SSL connection request has failed. The attached data contains the server certificate.

Error: (06/15/2016 10:28:39 AM) (Source: Schannel) (User: HEAD-GWDESKTOP)
Description: The following fatal alert was generated: 48. The internal error state is 552.

Error: (06/15/2016 09:18:23 AM) (Source: Service Control Manager) (User: )
Description: The Windows Defender service hung on starting.

Error: (06/15/2016 09:15:43 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect.

Error: (06/15/2016 09:13:13 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:  mozyFilter, tcpipBM

Microsoft Office Sessions:
=========================
Error: (12/10/2013 08:25:36 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6680.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 4 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (04/25/2012 12:24:09 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6654.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 1358 seconds with 240 seconds of active time.  This session ended with a crash.

Error: (08/26/2010 10:49:14 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6524.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 633 seconds with 180 seconds of active time.  This session ended with a crash.

Error: (08/25/2010 09:45:40 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6524.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 2496 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (08/25/2010 09:03:42 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6524.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 19014 seconds with 480 seconds of active time.  This session ended with a crash.

Error: (08/20/2010 06:20:47 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 8780 seconds with 360 seconds of active time.  This session ended with a crash.

Error: (08/06/2010 09:17:39 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 207 seconds with 180 seconds of active time.  This session ended with a crash.

Error: (06/22/2010 12:12:41 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6524.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 2094 seconds with 240 seconds of active time.  This session ended with a crash.

Error: (06/06/2010 05:26:54 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 1 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (05/27/2010 10:47:33 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6524.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 53 seconds with 0 seconds of active time.  This session ended with a crash.
 

CodeIntegrity Errors:
===================================
  Date: 2014-02-24 17:24:08.938
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\winsxs\x86_microsoft-windows-tpm-driver-wmi_31bf3856ad364e35_6.0.6001.18000_none_6f8d0e60c043c672\Win32_Tpm.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-02-24 17:24:08.838
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\winsxs\x86_microsoft-windows-tpm-driver-wmi_31bf3856ad364e35_6.0.6001.18000_none_6f8d0e60c043c672\Win32_Tpm.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-02-24 17:24:08.744
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\winsxs\x86_microsoft-windows-tpm-driver-wmi_31bf3856ad364e35_6.0.6001.18000_none_6f8d0e60c043c672\Win32_Tpm.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-02-24 17:24:08.540
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\winsxs\x86_microsoft-windows-tpm-driver-wmi_31bf3856ad364e35_6.0.6000.16386_none_6d564c64c358b59e\Win32_Tpm.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-02-24 17:24:08.429
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\winsxs\x86_microsoft-windows-tpm-driver-wmi_31bf3856ad364e35_6.0.6000.16386_none_6d564c64c358b59e\Win32_Tpm.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-02-24 17:24:08.336
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\winsxs\x86_microsoft-windows-tpm-driver-wmi_31bf3856ad364e35_6.0.6000.16386_none_6d564c64c358b59e\Win32_Tpm.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-02-24 17:21:22.139
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.0.6002.18005_none_36c61ef4ef40c41e\fveapi.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-02-24 17:21:22.036
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.0.6002.18005_none_36c61ef4ef40c41e\fveapi.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-02-24 17:21:21.929
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.0.6002.18005_none_36c61ef4ef40c41e\fveapi.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-02-24 17:21:21.720
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.0.6001.18000_none_34daa5e8f21ef8d2\fveapi.dll because the set of per-page image hashes could not be found on the system.

=========================== Installed Programs ============================
64 Bit HP CIO Components Installer (HKLM\...\{9301985B-D116-4A93-A93D-94580084FF86}) (Version: 1.2.0 - Hewlett-Packard) Hidden
64 Bit HP CIO Components Installer (HKLM\...\{9F560BEB-021F-43AC-825F-AA60442D8DE4}) (Version: 1.0.0 - Hewlett-Packard) Hidden
Adobe Photoshop Elements 11 (HKLM-x32\...\Adobe Photoshop Elements 11) (Version: 11.0 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.12) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.12 - Adobe Systems Incorporated)
Apple Application Support (32-bit) (HKLM-x32\...\{7FE25256-B7C1-480D-B736-10A67A833AEA}) (Version: 3.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{B255D495-4734-4E9B-B4F5-96702FD4A7B9}) (Version:  - )
Apple Mobile Device Support (HKLM\...\{5D61F006-168C-4B8B-B7FD-F113C10AE0E4}) (Version:  - )
AVG (HKLM\...\{436BDF74-49B8-4C84-9378-501316C8C470}) (Version: 16.81.7640 - AVG Technologies) Hidden
AVG (HKLM\...\AvgZen) (Version: 1.61.2.12974 - AVG Technologies)
AVG 2016 (HKLM\...\{35AB4656-4A73-4565-95AB-67AF597D768A}) (Version: 16.0.4604 - AVG Technologies) Hidden
AVG Protection (HKLM\...\AVG) (Version: 2016.81.7640 - AVG Technologies)
AVG Zen (HKLM\...\{96CBF71D-C368-4B02-88E3-BB5DD34E6873}) (Version: 1.61.9 - AVG Technologies) Hidden

Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
BufferChm (HKLM-x32\...\{E2662C24-B31E-4349-A084-32EB76E8B760}) (Version: 90.0.146.000 - Hewlett-Packard) Hidden
Bully: Scholarship Edition (HKLM-x32\...\Steam App 12200) (Version:  - Rockstar New England)
c4200_Help (HKLM-x32\...\{E65CA2A8-1F2A-4400-AE55-FFD43D3B6980}) (Version: 82.0.203.000 - Hewlett-Packard) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.17 - Piriform)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{AF312B06-5C5C-468E-89B3-BE6DE2645722}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{0A4EF0E6-A912-4CDE-A7F3-6E56E7C13A2F}) (Version: 1.1.6 - Cisco Systems, Inc.)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Daum PotPlayer 1.6.52515 (HKLM-x32\...\PotPlayer) (Version:  - )
Desktop Lighter (HKCU\...\{CFA2CFAB-4B51-47D5-8ECF-5C007F37DB94}) (Version: 1.4 - DiMXSoft)
Deus Ex - Invisible War (HKLM-x32\...\GOGPACKDEUSEX2_is1) (Version: 2.0.0.8 - GOG.com)
DHTML Editing Component (HKLM-x32\...\{2EA870FA-585F-4187-903D-CB9FFD21E2E0}) (Version: 6.02.0001 - Microsoft Corporation)
Diamond Xtreme Audio (HKLM\...\C-Media PCI Audio Driver) (Version:  - )
Dishonored (HKLM-x32\...\Steam App 205100) (Version: 1.0 - Bethesda Softworks)
DivX Web Player (HKLM-x32\...\{B7050CBDB2504B34BC2A9CA0A692CC29}) (Version: 1.5.0 - DivX,Inc.)
Dragon NaturallySpeaking 11 (HKLM-x32\...\{EFFA53BC-8C04-2E21-3D90-A13B1697B0CA}) (Version: 11.50.100 - Nuance Communications Inc.)
Dropbox (HKCU\...\Dropbox) (Version: 4.4.29 - Dropbox, Inc.)
Dual-Core Optimizer (HKLM-x32\...\{9FD6F1A8-5550-46AF-8509-271DF0E768B5}) (Version: 1.1.4.0169 - AMD)
Elements 11 Organizer (HKLM-x32\...\{D4D065E1-3ABF-41D0-B385-FC6F027F4D00}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
Epson Event Manager (HKLM-x32\...\{10144CFE-D76C-4CFA-81A1-37A1642349A3}) (Version: 3.01.0013 - Seiko Epson Corporation)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON XP-410 Series Printer Uninstall (HKLM\...\EPSON XP-410 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.6.0 - SEIKO EPSON CORPORATION)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
Fallout 3 - Game of the Year Edition (HKLM-x32\...\Steam App 22370) (Version:  - Bethesda Game Studios)
FileZilla Client 3.14.1 (HKCU\...\FileZilla Client) (Version: 3.14.1 - Tim Kosse)
FMW 1 (HKLM\...\{59966868-2252-4AED-86C9-6D19B60798E4}) (Version: 1.92.4 - AVG Technologies) Hidden
GameSpy Arcade (HKLM-x32\...\GameSpy Arcade) (Version:  - )
GeForce Experience NvStream Client Components (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamC) (Version: 1.6.28 - NVIDIA Corporation) Hidden
GIMP 2.8.10 (HKLM\...\GIMP-2_is1) (Version: 2.8.10 - The GIMP Team)
GOG.com Downloader version 3.6.0 (HKLM-x32\...\{456A5815-604D-4D72-94DF-346D2B978A59}_is1) (Version: 3.6.0 - GOG.com)
Google Apps Migration For Microsoft Outlook® 4.0.29.9 (HKLM-x32\...\{E8248BD6-6294-4CF6-9CF9-BDAAC0CC8253}) (Version: 4.0.29.9 - Google, Inc.)
Google Apps Sync™ for Microsoft Outlook® 3.8.440.1250 (HKLM-x32\...\{091C294E-F243-432C-93E1-DEC4C2B9635B}) (Version: 3.8.440.1250 - Google, Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 51.0.2704.84 - Google Inc.)
Google Desktop (HKLM-x32\...\Google Desktop) (Version: 5.9.1005.12335 - Google)
Google Drive (HKLM-x32\...\{709316AD-161C-4D5C-9AE7-0B3A822DA271}) (Version: 1.30.2170.0459 - Google, Inc.)
Google Earth Plug-in (HKLM-x32\...\{2934DCB0-F8EE-11E0-A4A5-B8AC6F97B88E}) (Version: 6.1.0.5001 - Google)
Google Earth Plug-in (HKLM-x32\...\{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Toolbar for Internet Explorer (HKLM-x32\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.7619.1252 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.30.3 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Grand Theft Auto V (HKLM-x32\...\{E01FA564-2094-4833-8F2F-1FFEC6AFCC46}) (Version: "1.00.0000" - Rockstar Games)
Grand Theft Auto: Episodes from Liberty City (HKLM-x32\...\{5454083B-1308-4485-BF17-111000028701}) (Version: 1.0.0002.135 - Rockstar Games Inc.) Hidden
Grand Theft Auto: Episodes from Liberty City (HKLM-x32\...\{5454083B-1308-4485-BF17-111000028702}) (Version: 1.0.0002.135 - Rockstar Games Inc.) Hidden
Grand Theft Auto: Episodes from Liberty City (HKLM-x32\...\{5454083B-1308-4485-BF17-111000028703}) (Version: 1.0.0002.135 - Rockstar Games Inc.) Hidden
Grand Theft Auto: Episodes from Liberty City (HKLM-x32\...\{5454083B-1308-4485-BF17-111000028704}) (Version: 1.0.0002.135 - Rockstar Games Inc.) Hidden
Hard Reset (HKLM-x32\...\Steam App 98400) (Version:  - Flying Wild Hog)
HP Officejet Pro 8620 Basic Device Software (HKLM\...\{A977D10D-989A-40D4-B0B1-450954516543}) (Version: 32.3.198.49673 - Hewlett-Packard Co.)
HP Officejet Pro 8620 Help (HKLM-x32\...\{9A4D71AB-9C68-4702-A4A2-A4DB7B0FE270}) (Version: 32.0.0 - Hewlett Packard)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
I.R.I.S. OCR (HKLM-x32\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
Image Resizer Powertoy Clone for Windows (64 bit) (HKLM\...\{80A620C1-B22C-4781-A351-B14B8A37BFE3}) (Version: 2.1 - Brice Lambson)
Intel® Network Connections Drivers (HKLM\...\PROSet) (Version: 18.7 - Intel)
IObit Uninstaller (HKLM-x32\...\IObitUninstall) (Version: 4.3.0.5 - IObit)
IsoBuster 2.5.5 (HKLM-x32\...\IsoBuster_is1) (Version: 2.5.5 - Smart Projects)
KeePass Password Safe 2.26 (HKLM-x32\...\KeePassPasswordSafe2_is1) (Version: 2.26 - Dominik Reichl)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Maxtor Manager (HKLM-x32\...\{B8281D46-D846-4BB9-BC84-F1115A7BF820}) (Version: 4.01.0227 - Seagate Technology) Hidden
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{59E4543A-D49D-4489-B445-473D763C79AF}) (Version: 2.0.672.0 - Microsoft Corporation)
Microsoft Games for Windows Marketplace (HKLM-x32\...\{4CB0307C-565E-4441-86BE-0DF2E4FB828C}) (Version: 3.5.50.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Office 2007 Primary Interop Assemblies (HKLM-x32\...\{50120000-1105-0000-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-00CA-0000-0000-0000000FF1CE}_SMALLBUSINESSR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Small Business 2007 (HKLM-x32\...\SMALLBUSINESSR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
Microsoft SQL Server 2005 (HKLM-x32\...\Microsoft SQL Server 2005) (Version:  - Microsoft Corporation)
Microsoft SQL Server Native Client (HKLM\...\{9ACF3FDB-C8E6-444C-8C64-13A221F7BFFD}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft SQL Server Setup Support Files (English) (HKLM-x32\...\{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft SQL Server VSS Writer (HKLM\...\{B636C9B9-A3F2-4DCE-ADCC-72E095018385}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (HKLM\...\{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}) (Version: 8.0.51011 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (HKLM\...\{EE936C7A-EA40-31D5-9B65-8E3E089C3828}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (HKLM-x32\...\{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (HKLM\...\{8338783A-0968-3B85-AFC7-BAAE0A63DC50}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218 (HKLM-x32\...\{E503B4BF-F7BB-3D5F-8BC8-F694B1CFF942}) (Version: 9.0.21022.218 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{CA8A885F-E95B-3FC6-BB91-F4D9377C7686}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 4.0 Refresh (HKLM-x32\...\{D69C8EDE-BBC5-436B-8E0E-C5A6D311CF4F}) (Version: 4.0.30901.0 - Microsoft Corporation)
Mozilla Firefox 47.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 47.0 (x86 en-US)) (Version: 47.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 47.0.0.5999 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
Nitro Reader 3 (HKLM\...\{4436B9BD-CA66-4D69-9091-2D2EB62F09AD}) (Version: 3.5.2.10 - Nitro)
NVIDIA GeForce Experience 1.7.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 1.7.1 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.34.4 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.4 - NVIDIA Corporation)
NVIDIA PhysX (HKLM-x32\...\{8B922CF8-8A6C-41CE-A858-F1755D7F5D29}) (Version: 9.12.1031 - NVIDIA Corporation)
NVIDIA Update 10.4.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update) (Version: 10.4.0 - NVIDIA Corporation)
NVIDIA Virtual Audio 1.2.9 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_VirtualAudio.Driver) (Version: 1.2.9 - NVIDIA Corporation)
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
ophcrack 3.3.1 (HKLM-x32\...\ophcrack) (Version: 3.3.1 - OS Objectif Sécurité SA)
Painkiller Demo (HKLM-x32\...\Steam App 3210) (Version:  - People Can Fly)
Painkiller Overdose (HKLM-x32\...\Steam App 3270) (Version:  - Mindware Studios)
Painkiller: Black Edition (HKLM-x32\...\Steam App 39530) (Version:  - People Can Fly)
Painkiller: Redemption (HKLM-x32\...\Steam App 65560) (Version:  - Eggtooth Team)
Painkiller: Resurrection (HKLM-x32\...\Steam App 39560) (Version:  - Homegrown Games)
Paint.NET v3.5.4 (HKLM\...\{053B3DA8-91B5-4682-A130-715412A1A253}) (Version: 3.54.0 - dotPDN LLC)
Photosynth 2.0109.0415.1554 (HKLM-x32\...\{DFDA16C4-E45D-4DAC-BAB9-FA0C4D4CD766}) (Version: 2.0109.0415.1554 - Microsoft)
Power2Go 5.0 (HKLM-x32\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version:  - )
PSE11 STI Installer (HKLM-x32\...\{98CE8819-87AA-4814-8167-ADDDD513485F}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.994 - Even Balance, Inc.)
QuickBooks (HKLM-x32\...\{3167CC62-C775-4E47-92C1-73EBB845751A}) (Version: 23.0.4012.2305 - Intuit Inc.) Hidden
QuickBooks Pro 2013 (HKLM-x32\...\{3C631966-387E-4054-85D9-BBFFABE32BD8}) (Version: 23.0.4012.2305 - Intuit Inc.)
RAGE (HKLM-x32\...\Steam App 9200) (Version:  - id Software)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7746 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN Driver and Utility (HKLM-x32\...\{9C049509-055C-4CFF-A116-1D12312225EB}) (Version: 1.00.0239 - REALTEK Semiconductor Corp.)
Rockstar Games Social Club (HKLM-x32\...\Rockstar Games Social Club) (Version: 1.1.6.5 - Rockstar Games)
Samsung USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.59.0 - Samsung Electronics Co., Ltd.)
Serious Sam Double D Demo (HKLM-x32\...\Steam App 111610) (Version:  - Mommy's Best Games)
Serious Sam HD: The First Encounter Demo (HKLM-x32\...\Steam App 41020) (Version:  - Croteam)
Serious Sam HD: The Second Encounter (HKLM-x32\...\Steam App 41010) (Version:  - Croteam)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 1.6.53 - NVIDIA Corporation) Hidden
Sib Icon Editor (HKLM-x32\...\Sib Icon Editor) (Version:  - )
Skype™ 7.24 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.24.104 - Skype Technologies S.A.)
Smart Switch (HKLM-x32\...\{74FA5314-85C8-4E2A-907D-D9ECCCB770A7}) (Version: 4.1.16052.2 - Samsung Electronics Co., Ltd.) Hidden
Smart Switch (HKLM-x32\...\InstallShield_{74FA5314-85C8-4E2A-907D-D9ECCCB770A7}) (Version: 4.1.16052.2 - Samsung Electronics Co., Ltd.)
Soft Data Fax Modem with SmartCP (HKLM\...\CNXT_MODEM_PCI_HSF) (Version:  - )
Software Updater (HKLM-x32\...\{6DFBE8A2-CDBF-453E-B34C-32F202FCEE4C}) (Version: 4.2.1 - SEIKO EPSON CORPORATION)
Speccy (HKLM\...\Speccy) (Version: 1.29 - Piriform)
Spelling Dictionaries Support For Adobe Reader 9 (HKLM-x32\...\{AC76BA86-7AD7-5464-3428-900000000004}) (Version: 9.0.0 - Adobe Systems Incorporated)
Spotify (HKCU\...\Spotify) (Version: 1.0.29.92.g67727800 - Spotify AB)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1) (Version: 1.6.2 - Safer Networking Limited)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Streamripper (Remove only) (HKLM-x32\...\Streamripper) (Version:  - )
SUABnR (HKLM-x32\...\{2485354C-6B65-4978-BB91-CCE61442377B}) (Version: 1.1.0.13103_1 - Samsung Electronics Co., Ltd.) Hidden
SUABnR (HKLM-x32\...\InstallShield_{2485354C-6B65-4978-BB91-CCE61442377B}) (Version: 1.1.0.13103_1 - Samsung Electronics Co., Ltd.)
SUPERAntiSpyware Free Edition (HKLM-x32\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 4.15.0.1000 - SUPERAntiSpyware.com)
SupportSoft Assisted Service (HKLM-x32\...\{5A3F6A80-7913-475E-8B96-477A952CFA43}) (Version: 15 - SupportSoft)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
TeamViewer 8 (HKLM-x32\...\TeamViewer 8) (Version: 8.0.44109 - TeamViewer)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version:  - Unity Technologies ApS)
UnloadSupport (HKLM-x32\...\{543E938C-BDC4-4933-A612-01293996845F}) (Version: 9.0.0 - Hewlett-Packard) Hidden
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-00CA-0000-0000-0000000FF1CE}_SMALLBUSINESSR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
VC 9.0 Runtime (HKLM-x32\...\{02E89EFC-7B07-4D5A-AA03-9EC0902914EE}) (Version: 1.0.0 - Check Point Software Technologies Ltd) Hidden
VC80CRTRedist - 8.0.50727.762 (HKLM-x32\...\{767CC44C-9BBC-438D-BAD3-FD4595DD148B}) (Version: 1.0.0 - DivX, Inc) Hidden
VD64Inst (HKLM\...\{22ABA92B-6C1B-46D8-AC2B-C48EEAE172A9}) (Version: 1.00.0000 - Roxio, Inc.) Hidden
Verizon Wireless Software Utility Application for Android - Samsung (HKLM-x32\...\{BB5A0BB0-657F-48DC-A475-5503F39CED05}) (Version: 2.14.1202 - Samsung Electronics Co., Ltd.)
Visual C++ 8.0 Runtime Setup Package (x64) (HKLM-x32\...\{021C4C4F-C93C-4425-BFFD-C2D16776BFAE}) (Version: 8.0.0.35 - GRISOFT, s.r.o.)
Visual C++ 9.0 Runtime for Dragon NaturallySpeaking 64bit (x64) (HKLM\...\{4A5A427F-BA39-4BF0-7777-9A47FBE60C9F}) (Version: 11.0.0 - Nuance Communications Inc.)
Visual Studio 2005 Tools for Office Second Edition Runtime (HKLM-x32\...\Microsoft Visual Studio 2005 Tools for Office Runtime) (Version:  - Microsoft Corporation)
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Visual Studio Tools for the Office system 3.0 Runtime (HKLM-x32\...\Visual Studio Tools for the Office system 3.0 Runtime) (Version:  - Microsoft Corporation)
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (HKLM-x32\...\{8FB53850-246A-3507-8ADE-0060093FFEA6}.KB949258) (Version: 1 - Microsoft Corporation)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
WebEx Support Manager for Firefox or Chrome (HKLM-x32\...\{7E1324AA-0929-418C-B58D-336DFC9BEEB2}) (Version: 7.0.900 - WebEx Communications Inc.)
Windows Media Player Firefox Plugin (HKLM-x32\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
WinRAR 4.01 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.01.0 - win.rar GmbH)
Xvid Video Codec (HKLM-x32\...\Xvid Video Codec 1.3.2) (Version: 1.3.2 - Xvid Team)

========================= Memory info: ===================================
Percentage of memory in use: 54%
Total physical RAM: 6142.18 MB
Available physical RAM: 2780.62 MB
Total Virtual: 18140.36 MB
Available Virtual: 14912.68 MB

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:596.17 GB) (Free:125.19 GB) NTFS
4 Drive f: (1.5TB) (Fixed) (Total:1397.26 GB) (Free:173.02 GB) NTFS

========================= Users: ========================================
User accounts for \\HEAD-GWDESKTOP

Administrator            Geek                     Guest                    
Wall                     

========================= Minidump Files ==================================
No minidump file found


**** End of log ****


Edited by hamluis, 15 June 2016 - 12:28 PM.


#4 dc3

dc3

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Posted 15 June 2016 - 01:09 PM

Looking at the SMART attributes in the Speccy I see the Uncorrectable Sector Count at 238.

 

Please download and run SeatTools for Windows.
 
Before the installation begins you will be prompted to either Decline or Accept the terms of the installation, click on I Accept.
 
Once the installation begins you will see an image similar to the one below.
 
seagate3_zps1fa1f71c.jpg
 
1.  SeaTools for Windows will search for HDDs and SSDs on your computer.  Please remove any external storage devices connected via USB ports.
 
2.  Detected Drives will list the HDDs and SSDs found.  Place a check mark in the drive box you want to run the scan on.
 
3.  You will see Basic Tests toolbar above Detected Drives, move the mouse pointer over this to open the test options.  Please click on Long Generic Test
 
4.  This will start the scan.  When the scan is complete you will see the result under Test Status , please post the results in your topic.
 
 seatools4_zpsd7balf76.png
 
5.  The test will indicate either Pass or Fail.  Post the results of the scan in your topic.
 
6.  Click on Help, then click on View Log File.  If the scan failed take a screen shot of the Log File and post it in your topic.
 
 

 
 
Please download GSmartControl and run it.
 
When GSmartControl opens it scans your computer for all mass storage devices.  When the scan is finished it will display all of the drives found.  Double click on the drive which contains your operating system.
 
In the next window that opens the Identity tab is selected which displays all of the data pertaining to your drive.
 
gsmartcontrol1_zps8bkdopna.png 
 
Click on the Perform Tests tab.  When the next window opens select the Short Self-Test, then click on Execute.
 
When the scan has completed it will show that the drive either passed or failed.  If it failed click on the View Ouput.  Copy the text and paste this in your topic.
 
gsmartcontrol2_zpso1blptuk.png

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 hateway

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Posted 15 June 2016 - 08:02 PM

Seagate apparently crashed. When I go to Help- Log File. it looks for a log file to OPEN? I took a snippet of the image showing the scan after 4 hours, but I do not see a way to attach it. Whne I closed out of Seagate, I got a prompt saying 'aborting test, please wait' although I had no active processes for an hour. Should I re-run it?



#6 hateway

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Posted 15 June 2016 - 09:56 PM

Second test:

smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-win7(64)-sp1] (sf-5.43-1)
Copyright © 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Caviar Blue Serial ATA
Device Model:     WDC WD6400AAKS-22A7B0
Serial Number:    WD-WMASY1353405
LU WWN Device Id: 5 0014ee 055fb1908
Firmware Version: 01.03B01
User Capacity:    640,135,028,736 bytes [640 GB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Wed Jun 15 22:55:34 2016 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x85)    Offline data collection activity
                    was aborted by an interrupting command from host.
                    Auto Offline Data Collection: Enabled.
Self-test execution status:      ( 120)    The previous self-test completed having
                    the read element of the test failed.
Total time to complete Offline
data collection:         (11580) seconds.
Offline data collection
capabilities:              (0x7b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:      (   2) minutes.
Extended self-test routine
recommended polling time:      ( 136) minutes.
Conveyance self-test routine
recommended polling time:      (   5) minutes.
SCT capabilities:            (0x303f)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       2
  3 Spin_Up_Time            0x0027   158   155   021    Pre-fail  Always       -       5058
  4 Start_Stop_Count        0x0032   092   092   000    Old_age   Always       -       8413
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   051    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   056   056   000    Old_age   Always       -       32733
 10 Spin_Retry_Count        0x0032   100   100   051    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   100   051    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   092   092   000    Old_age   Always       -       8211
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       258
193 Load_Cycle_Count        0x0032   198   198   000    Old_age   Always       -       8413
194 Temperature_Celsius     0x0022   108   093   000    Old_age   Always       -       39
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       1
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       1
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   051    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed: read failure       80%     32733         29263142

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.



#7 dc3

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Posted 16 June 2016 - 08:31 AM

It looks like your hdd is failing.  I would suggest that you only use it to back up your important data to removable media.  Example:  external hdd, cloud storage, flash drive/s, DVDs.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#8 hateway

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Posted 16 June 2016 - 10:07 AM

Thanks for your help!



#9 dc3

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Posted 16 June 2016 - 10:16 AM

You are very welcome.  Sorry it had to be bad news.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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