I am working on a Dell Inspiron 15 3000 series laptop computer. For some reason, it keeps losing the operating system. I cannot do a restore or refresh because I get the message that the hard drive is locked and I need to unlock the hard drive to proceed. When it reaches that point, I go into Diskpart, select the disk and do a Clean command on it, and reinstall windows.
I have read that it has a CMOS battery in it, and I am wondering if a dead CMOS battery could be causing this? Has anyone had any experience like this before?
This is the third time I have installed Windows 8.1 on it, and once I can get it connected to the Internet, I would really appreciate it if someone could take a look at it to see if something else is causing this ongoing catastrophe.
Thanks in advance to the wonderful folks on bleeping computer who have never let me down!