I'll have a look at the reports that you've uploaded.
But, the next time the system has problems, please recover from the problems and then immediately run this report:
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here: http://support.microsoft.com/kb/2028504
FYI - There are a large number of Live Kernel Events in the WER section of the MSINFO32 report. An Event ID 41 error is one type of LIve Kernel Event
As you've removed the LogMeIn display driver, please ensure that the rest of LogMeIn has been uninstalled (you can install a fresh copy once we're finished troubleshooting), then uninstall the problem LogMeIn device from Device Manager (right click on it and select 'Uninstall")
Your UEFI/BIOS (version F6) dates from 2009. Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system. If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it. WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates. It only takes one update to cause a problem, so it's essential that you have all of them. The actual number is not important. Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.
Please visit the Gigabyte website and download/install the drivers for your Marvell 91xx Config ATA Device (a storage controller on your motherboard).
Beyond that - as this is a work machine, I'd have to wonder if reinstalling the OS would be advisable at this time.
Older OS's (W7 and earlier) tend to get a bit sluggish after having been installed for a while.
This system was originally installed in March of 2013.
I'd also suggest starting with these free hardware diagnostics: http://www.carrona.org/hwdiag.html
I wonder if this is a hardware problem, so starting with the diagnostics will save us time later on.
Edited by usasma, 14 June 2016 - 06:00 AM.